Severity Level And Trap Type; Troubleshooting; Vsc_Failure; Description - Cisco Signaling Interface H.323 User Manual

Troubleshooting

Cause

The OVERLOAD_LEVEL3 alarm is triggered when the CPU occupancy or the number of active calls
rises above the upper limits set in the overload configuration for level 3. Gapping is then initiated.
Troubleshooting
To clear the OVERLOAD_LEVEL3 alarm, complete the following steps:
Step 1 Wait for the number of calls to drop.
Step 2 If CPU occupancy remains high, request assistance from the system administrator.

VSC_FAILURE

Description

This alarm is derived by the Cisco HSI application from RUDP/SM events. This alarm is reported to the
management interface and can be obtained with SNMP.

Severity Level and Trap Type

The severity level is major. The trap type is 5.
Cause
Links to both (active and standby) Cisco PGW 2200s have gone down.
Troubleshooting
To clear the VSC_FAILURE alarm, complete the following steps:
Use the rtrv-dest command to confirm that links to the Cisco PGW 2200s have gone down.
Step 1
Check the network connections, cables, and routers.
Step 2
Refer to the Cisco Media Gateway Controller Software Release 9 Operations, Maintenance, and
Step 3
Troubleshooting Guide for detailed information about this alarm.
Use the clr-alm command to attempt to clear the alarm.
Step 4
Cisco H.323 Signaling Interface User Guide
5-10
Chapter 5 Troubleshooting Cisco HSI Alarms
OL-4806-01 Rev. A14