Datamax Prodigy Plus Operator's Manual page 17

3. Disengage the Printhead by rotating head-lift lever clockwise to
the 'up' position.
4. Rotate the media Guide down.
5. Insert the label stock as shown in Figure 1-8.
6. Rotate the media guide up and slide to the edge of the media.
7. Engage Printhead by rotating the head lift lever
counterclockwise to the "down" position
If the media is not sensing, try adjusting the sensor position by
turning the adjusting knob for the movable sensor. The gauge
behind and below the Printhead can be viewed for making the
adjustment. If a label is not detected within 12" of feeding, the
Printer will stop and the Paper Out Indicator will remain lit. In this
case, check the threading of the media around the bottom of the
upper and lower media guides.
If the paper feeds forward only about 1" each time you press the
'Feed' button and does not seem to be stopping on a label's edge,
the Thermal/Thermal Transfer switch has probably been turned on
without thermal-transfer ribbon being installed. Slide the switch
back to the left side for direct-thermal printing.
Prodigy Plus
Getting Started
Figure 1-8 Media Routing
9