Datamax Prodigy Plus Operator's Manual page 42

Unable to print in rotation 4
•
The characters are formatted outside the dimensions of the
label. Check that the row/column values provide enough
room for the height of the characters or bar code to be
printed.
Prints light on the right side of the label
•
The Printhead is adjusted for thick media or cardstock.
•
The Printhead is not properly aligned, call for service.
Printer fails to turn on
•
A fuse may be blown, call for service.
•
Faulty AC cord.
•
A bad power switch may exist on the Printer, call for
service.
•
A faulty AC wall outlet.
Label advances 1-2 inches before a fault indication
•
The ribbon is installed incorrectly. Make sure that the dull
side (side with ink) is facing the paper.
•
A bad ribbon/paper combination is resulting in an
insufficient amount of friction between paper and ribbon.
Ensure that the correct type of ribbon is being used.
34
Troubleshooting
Prodigy Plus