The Alignment Fails; There Is A Problem Selecting An External Detector In A Microscope; Data Cannot Be Collected (Or Other Software Problems) - Thermo Scientific Nicolet iS10 Using Manual

The alignment fails

1.—Check the sample compartment windows. Contact us for assistance if they are not clear or
appear to be damaged.
2.—Check all of the indicators on the Diagnostic tab of the Experiment Setup dialog box.
3.—Open the Diagnostic tab of the Experiment Setup dialog box in OMNIC, and click Reset
Bench.
4.—Make sure the system has been on for at least 15 minutes (one hour for best results), and
then align your instrument.
5.—Make sure any accessories are installed according to the instructions that came with them.
6.—Contact us for assistance.
There is a problem selecting an external detector in a
microscope
1.—Check the accessory connector on the rear of the instrument or on the back wall of the
sample compartment. Check the detector cable connection. If it is loose, tighten it.
2.—Contact us for assistance.

Data cannot be collected (or other software problems)

1.—Close OMNIC, and then turn off the instrument power. Wait for a few seconds, and then
turn on the instrument power. Allow the start-up diagnostics finish, and then restart
OMNIC.
2.—Shut down the computer and turn your instrument off. Check the data cable. If it is
damaged, replace it. If the cable is loose or disconnected, reconnect it. Turn your
instrument on, and wait until the start-up diagnostics finish. Then turn on the computer
and restart OMNIC.
3.—Contact us for assistance.
36 Using Your Nicolet iS10 Spectrometer Thermo Fisher Scientific