Group Supervisory Station Setup - NEC SL2100 Programming Manual

ISSUE 2.0
Level:
SA
Description
This program assigns a group supervisory extension and operation type for each ACD group.
Input Data
ACD Group No.
Item Item
No.
01 Group Supervisory Extension
02 Operation Type
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
Programming Manual
Program 41 : ACD Setup

41-04 : Group Supervisory Station Setup

Input Data
Up to 8 digits
0 = Supervisor's extension does not receive ACD
Group calls.
1 = Supervisor's extension receives ACD Group
overflow calls only.
2 = Supervisor's extension receives ACD Group
calls just like all other agents.
SL2100
1 ~ 8
Default
No Setting
0
2-393
Program
41