NEC Electra Elite IPK II Programming Manual page 16

Electra Elite IPK II
___________________________________________________________________________________
___________________________________________________________________________________
Programming
40-07 : Voice Prompt Language Assignment for VRS ....................... 2-354
40-08 : Voice Prompt Language Assignment for Mailboxes .............. 2-355
40-09 : Voice Mail Multiple Address Group Setup ............................. 2-356
40-10 : Voice Announcement Service Option .................................... 2-357
40-11 : Pre-Amble Message Assignment .......................................... 2-359
Program 41 : ACD Setup
41-01 : System Options for ACD ....................................................... 2-361
41-02 : ACD Group and Agent Assignments ..................................... 2-362
41-03 : Incoming Ring Group Assignment for ACD Group ................ 2-363
41-04 : ACD Group Supervisor ......................................................... 2-365
41-05 : ACD Agent Work Schedules ................................................. 2-366
41-06 : Trunk Work Schedules .......................................................... 2-367
41-07 : ACD Weekly Schedule Setup ................................................ 2-368
41-08 : ACD Overflow Options .......................................................... 2-369
41-09 : ACD Overflow Table Setting .................................................. 2-371
41-10 : ACI Delay Announcement ..................................................... 2-372
41-11 : VRS Delay Announcement .................................................... 2-373
41-12 : Night Announcement Setup ................................................... 2-375
41-13 : VRS Message Number for Night Announcement .................. 2-376
41-14 : ACD Options .......................................................................... 2-377
41-15 : ACD Queue Alarm Information .............................................. 2-379
41-16 : ACD Threshold Overflow ....................................................... 2-381
41-17 : ACD Login Mode Setup ......................................................... 2-382
41-18 : ACD Agent Identity Code Setup ............................................ 2-383
41-20 : ACD Queue Display Settings ................................................ 2-384
Program 42 : Hotel Setup
42-01 : System Options for Hotel/Motel ............................................. 2-387
42-02 : Hotel/Motel Telephone Setup ................................................ 2-388
42-03 : Class of Service Options (Hotel/Motel) .................................. 2-389
42-04 : Hotel Mode One-Digit Service Codes .................................... 2-391
42-05 : Hotel Room Status Printer ..................................................... 2-392
Document Revision 1
ix