TROUBLESHOOTING
10. Troubleshooting
10.1. Robot Has Not Obtained an IP Address
If the Compute Box has not assigned an IP address to the robot, do the following:
Assign a static IP address to the robot that matches your current IP settings on your Compute
Box. The default IP address of the Compute Box is 192.168.1.1.
NOTE:
Change the last number in the IP address (if using 255.255.255.0 subnet
mask) to avoid an IP conflict with the Compute Box.
Example
If the default fixed (192.168.1.1) IP address is used on the Compute Box, then use the following
values:
IP address: 192.168.1.2
•
Subnet Mask: 255.255.255.0
•
10.2. Error During Operation
If an error occurs during operation, try the following:
1. Restart the robot and check the functionality.
2. If the error is still present, contact the distributor from where the product has been
purchased.
10.3. Changing the DIP Switch Does Not Take Effect
To change the DIP switch network settings, first change the DIP switches and then cycle the
Compute Box/Eye Box power so the changes will take effect.
If the changes still do not take effect, wait one minute and then cycle the Compute Box/Eye
Box power once again.
10.4. URCap Operation
CAUTION:
Installed URCaps from different vendors may affect the OnRobot URCaps
operation.
If you experience slow GUI response, performance issue, slow program start,
error pop-ups, or function loss, make sure that only the OnRobot URCap is
installed on the robot.
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