Troubleshooting; Updating Software - OnRobot VG10 User Manual

Troubleshooting

•
If the URCap is installed but the structures "VG10 Grip" or "VG10 Release" do not
work, try:
Uninstall all URCaps, reboot UR control box and reinstall the VG10 URCap
-
Check that the tool cable is undamaged and mounted correctly
-
Check if a new empty program works
-
•
If URCaps is not supported on the robot, try:
Update the UR robot software to version 3.4 or higher
-
Avoid URCap functionality by using the script commands, in the Script
-
Commands Section.
Avoid URCap functionality by simply activating the tool I/O's (Default vacuum
-
= 60%)
•
If the program periodically stops with the condition "No controller" (i.e. UR
controller crash)
Consult your local UR robot supplier for troubleshooting
-

Updating software

The software consists of the URCap and firmware inside the VG10. When an URCap is
installed on a robot it automatically includes the compatible firmware for the VG10.
Because the URCap and firmware comes as a pair, compatibility between the two is
guaranteed.
•
Install the new URCap
Simply follow the "installation" guide in this manual
-
•
Update VG10 firmware
UR main menu → Program Robot → Installation → VG10
-
Wait a few seconds until the current firmware version appears
-
If an "update" button appears: Press the button and wait until the new
-
firmware version is installed
If no "update" button appears: The compatible firmware is already installed in
-
the VG10
INFO
• It is recommended to keep all robots in the same facility updated
•
with the same URCap version. By doing so, it is possible to switch
between different robots and VG10's without the need to update
any software.
The newest software is always available w nrobot.com.
ww.o
Page 9 of 40