Contacting The Factory For Assistance - II Morrow Inc. NMC 2001 Operating Manual

Troubleshooting

Contacting the Factory for Assistance

If the unit fails to operate correctly despite troubleshooting efforts,
contact the II Morrow factory for assistance. The factory address and
phone number are:
II Morrow Inc.
2345 Turner Road S.E.
Salem, OR 97302
U.S.A.
Phone (503) 581-8101, or 1-800-525-6726
Be prepared to offer the following information about the installation:
system configuration, including number of NMCs, sensor,
antennas, etc.
model numbers, part numbers with mod level, and serial
numbers
software (SW) version numbers
firmware (FW) version numbers
description of problem
efforts made to isolate the problem
mounting location of each system component
computed lat/long position shown on the NMC
UTC time and date
local time
antenna location
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Apollo NMS