Troubleshooting - Canon ImageRunner 5000 Series User Manual

Troubleshooting

This chapter describes what to do when there is a paper jam or a problem with print quality.
Removing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Display Indicating How to Clear the Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Removing Paper Jams in the Main Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Removing Paper Jams in the Right Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Removing Paper Jams in Paper Drawer 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Removing Paper Jams in Paper Drawer 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Removing Paper Jams in Paper Drawer 3 or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Removing Paper Jams in the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Removing Paper Jams in the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-22
Routine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25
Cleaning the Platen Glass/ Rear Side of Platen Glass . . . . . . . . . . . . . . . . . . . . . . . 8-25
Cleaning the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26
Original Scanned Using the Feeder Becomes Dirty (Feeder Cleaning) . . . . . . . . . . 8-30
Output Sheets are Dirty (Wire Cleaning) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31
Self-diagnostic (Error) Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32
If Memory Becomes Full During Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
When the Power does not Turn ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-36
Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37
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