If you do not find the solution to your problem in this manual, please contact the support
service. See chapter Service and support.
The support team requires the following information in order to help you.
1. Description of the problem
2. Serial number of the device.
3. Firmware version of the device.
4. Support archive. See chapter Saving the device configuration.
5. What is the indicator LED status?
Use the support form to send the information to the support team.
6.2 Maintenance
Regularly check all connectors for a firm connection.
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Device Manual
Is the LED lighting up in the order shown in the table?
Is the LED lighting up red?
After what step does the LED light up red?
CANlink wireless
Troubleshooting and maintenance
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