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PROEMION CANlink mobile 3000 Series Device Manual

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Summary of Contents for PROEMION CANlink mobile 3000 Series

  • Page 1 CANlink mobile 3000 Device Manual...

  • Page 2: Table Of Contents

    6.1. Proemion Configurator ........
  • Page 3 7.1. Remedies ................220 7.2.

  • Page 4: Preamble

    CANlink mobile 3000 Device Manual Author: Proemion Documentation Team docs@proemion.com Version: rev number: 11.0.262 1. Preamble 1.1. Version CANlink mobile 3000 series Device Manual Table 1. Version history Versi Date Remark 10.10.20 * First official version 02.12.20 * Update 05.03.20...

  • Page 5: Legal Notice

    CANlink mobile 3000 Device Manual 1.2. Legal Notice All brands and trademarks named in this document and possibly protected by third-party rights are subject without limitation to the terms of the valid trademark law and intellectual property rights of their respective registered owner. You can find a list of the free-source and open-source software as well as copyright notes, license texts and, if applicable, the relevant source code on our website under the link: Free &...

  • Page 6: Contact

    CANlink mobile 3000 Device Manual 1.3. Contact Proemion GmbH Donaustr. 14 36043 Fulda, Germany Phone: +49 661 9490-0 Fax: +49 661 9490-111 info@proemion.com Proemion Corp. US Subsidiary 241 Taylor St., Suite 301 Dayton, Ohio 45402, USA Phone: +1 937 558 2211 Fax: +1 937 641 8787 info-dayton@proemion.com...

  • Page 7: About This Manual

    CANlink mobile 3000 Device Manual 1.4. About This Manual This document is part of the product and provides important information on the intended use, safety, installation, and operation of the devices described below. The document is intended for qualified technicians and electricians with advanced knowledge in electrical engineering and field bus systems, allowing them to estimate the risks and hazards of operating the device and to integrate it into systems with components of other manufacturers.
  • Page 8 CANlink mobile 3000 Device Manual 1.4.2. Symbols and formatting The following symbols and formatting help you recognize the purpose of the paragraphs: DANGER  Nature and source of the danger Consequences of non-observance - Measures to avoid the danger WARNING ...
  • Page 9 CANlink mobile 3000 Device Manual Symb Description Description of different types. Data and descriptions that only apply to certain types are either covered in separate chapters or marked with the symbol shown here.
  • Page 10 CANlink mobile 3000 Device Manual 1.4.3. Tasks Tasks are structured as follows: • Aim of the task • Prerequisites for the described task. Step 1. Step 2. Result of correct performance of the task. Step 3.
  • Page 11 CANlink mobile 3000 Device Manual 1.4.4. Lists Lists are indicated as follows. • List item...

  • Page 12: About The Device

    CANlink mobile 3000 Device Manual 1.4.5. Notations The following notations are used in this document: Table 2. Representations Designation Representation Keys, commands, messages Keys, commands, messages Navigation in menus, functions of the user interfaces, file paths FILE ¬ SAVE ¬ … OK button Accessories Cable, adapter 2.
  • Page 13 CANlink mobile 3000 Device Manual INFORMATION  Not all types feature the antenna ports. For more information, see Chapter Available types.
  • Page 14 CANlink mobile 3000 Device Manual 2.1.2. Type Label The device type label is located on the front of the housing and provides the following information: Figure 2. CANlink mobile 3000 type label Table 4. Device Type labels Item Model designation Type Part number Serial Number...
  • Page 15 CANlink mobile 3000 Device Manual Item 13 Disposal symbol 14 Hardware version 15 Protection class Traceability code 17 Manufacturer address 18 Country of origin NOTICE  Use of solvents on the product label can remove or destroy product information. * Keep solvent-containing substances away from the label! Traceability code The traceability code contains the following information.
  • Page 16 The specialist personnel must know the contents of this manual and always have access to it. NOTICE  Risk of Property damage. A defective device must be inspected and repaired by a trained Proemion service technician. * Do not open the device housing by yourself.
  • Page 17 CANlink mobile 3000 Device Manual NOTICE Risk of Property damage. Device is not installed in accordance with the setup requirements and permitted environmental conditions. * The system integrator is responsible to install the device according to the specification and take ...
  • Page 18 CANlink mobile 3000 Device Manual 2.1.4. Conformity For details of the corresponding approval tests, see Certification and Qualification. The device meets the requirements of the following standards and legal requirements: CE Compliant This device complies with the directives, standards and normative documents listed in Certification and Qualification.
  • Page 19 CANlink mobile 3000 Device Manual INFORMATION  For more information about compliance, see Certification and Qualification. Should you have any questions, simply contact the support team. See Chapter Service and Support.

  • Page 20: Device Functions

    CANlink mobile 3000 Device Manual 2.2. Device Functions The available types differ according to the provided interfaces. With the device, you can log position data and transmit and receive CAN data via a mobile phone network. The CAN data can be transmitted directly (RealTime mode) or it can be logged and transmitted at a later time. In logging mode, the CAN data is saved to the device and can subsequently be transmitted.
  • Page 21 CANlink mobile 3000 Device Manual Type Part Batter CAN Ext. WLAN/ Mobile number antenna radio card 3617 253004334 eSIM 3610 ** eSIM 3611 253004083 eSIM 3613 253004095 eSIM 3651 253004084 eSIM 3653 253004096 eSIM 3657 253004097 eSIM  The lead type is 3617. Table 8.
  • Page 22 CANlink mobile 3000 Device Manual 2.2.2. Scope of Delivery • CANlink mobile 3xxx • Product information sheet with brief CE declaration...
  • Page 23 Before you can use the DataPlatform, you must obtain the corresponding access. This access must be a component of the quotation and finally of the sales order. Table 9. Launch Kits Material 33xx, 34xx, 35xx 36xx Launch Kit (without Proemion Account Setup) 253000177 253000176 CLM 3000 Starter cable CLM 3600 Starter cable CANview USB USB cable (CANview USB) CAN bus terminator D-Sub/D-Sub, 120¬...
  • Page 24 CANlink mobile 3000 DeviceAnalyzer Download-Center Proemion Dashboard Download-Center Proemion Firmware Programmer Download-Center RM CAN-Device Monitor Download-Center Dashboard App Google Play Proemion Machine Companion App Google Play Proemion Web Portal Setup 259003021 Table 11. Accessories Material 33xx, 34xx, 35xx CANview USB 253001014...
  • Page 25 CANlink mobile 3000 Device Manual Material 33xx, 34xx, 35xx CLM3600 Starter Cable 6open 3dsub 1pw 2m (start cable for main plug 136000202 connector) Cable for initial startup with complete connector assignment for main plug connector, 14-pin, ready-to-use, 2 m long ANT LTE GNSS DA 3M0 FAKRA-D FAKRA-C FA (Shark fin) 157000109 GNSS / mobile radio antenna...

  • Page 26: Service And Support

    CANlink mobile 3000 Device Manual 2.3. Service and Support For more information visit our website: Proemion - or contact our support using our Support form. The latest versions of the drivers, software, firmware, and documentation are available on our Document Library 3.
  • Page 27 Danger to life due to electric shock!  Risk of severe or fatal injury. * Never carry out repairs to the device yourself. Contact the Proemion support. The device does not contain any parts that can be repaired or maintained by the user. WARNING Overload damage due to malfunction.
  • Page 28 CANlink mobile 3000 Device Manual NOTICE Risk of property damage. * The device must be installed, connected, and commissioned by a qualified technician. * Disconnect all the connections to the device before starting to use it. * Also disconnect any independently supplied output load circuits. * Provide all the device connectors with plugs and any protection caps required to ensure ...

  • Page 29: Ce Notes European Union

    CANlink mobile 3000 Device Manual 3.2. CE Notes European Union The devices described in this device manual may only be used in mobile or stationary systems in which the distance between antennas and persons is at least 20 cm. Furthermore, antennas may only be operated in conjunction with other antennas or transmitters when the correct horizontal distance between them is observed.
  • Page 30 CANlink mobile 3000 Device Manual NOTICE Loss of CE conformity is possible. The allowed maximum equivalent isotropically radiated power (EIRP) according to ETSI for WLAN Types 3333, 3337, 3373, 3377, 3477, 3577  - max. 13 dBm at 2.400 - 2.4835 GHz - max.

  • Page 31: Ukca Notes United Kingdom

    CANlink mobile 3000 Device Manual 3.3. UKCA Notes United Kingdom The devices described in this device manual may only be used in mobile or stationary systems in which the distance between antennas and persons is at least 20 cm. Furthermore, antennas may only be operated in conjunction with other antennas or transmitters when the correct horizontal distance between them is observed.
  • Page 32 CANlink mobile 3000 Device Manual NOTICE Loss of UKCA conformity is possible. The allowed maximum equivalent isotropically radiated power (EIRP) according to ETSI for WLAN Types 3333, 3337, 3373, 3377, 3477, 3577  - max. 13 dBm at 2.400 - 2.4835 GHz - max.

  • Page 33: Fcc Notes Usa

    CANlink mobile 3000 Device Manual 3.4. FCC Notes USA The devices described in this device manual may only be used in mobile or stationary systems in which the distance between antennas and persons is at least 20 cm. The antennas must further not be co-located or operated in conjunction with any other antennas or transmitters.

  • Page 34: Ised Notes Canada

    CANlink mobile 3000 Device Manual 3.5. ISED Notes Canada English This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. This Class B equipment complies with the applicable ISED RSSs Standards and CAN ICES-003 Issue 6. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 35 CANlink mobile 3000 Device Manual Déclaration d’exposition aux rayonnements Cet appareil est conforme aux limites d’exposition aux rayonnements prescrites pour un environnement non contrôlé dans des conditions d’utilisation fixe et mobile. Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et le corps de l’utilisateur ou des personnes à...

  • Page 36: Warranty And Liability

    CANlink mobile 3000 Device Manual 3.6. Warranty and Liability Proemion assumes no liability for defects caused by normal wear, external influences and incorrect installation, operation or maintenance. This also applies if the customer or a third party modifies the devices, any accessories, or the software without permission from Proemion.
  • Page 37 CANlink mobile 3000 Device Manual Functio 3311 3317 3333 3337 3351 3355 3357 3373 3377 3477 3577 Antenna int. int. int. int. ext. ext. ext. ext. ext. ext. ext. (internal external Mobile 4G EU 4G US radio (3G/4G) RealTim e mode Logging mode Input/ou...
  • Page 38 In operation as a CAN Bluetooth interface (types 3333, 3337, 3373, 3377, 3477, 3577, 3630, 3633, 3673, 3637, 3677), CAN data is transmitted wirelessly and bidirectionally to other Bluetooth-capable devices supported by the Proemion byte command protocol, e.g. CANlink wireless, CANlink Bluetooth, PCs, smartphones or tablet PCs.
  • Page 39 In operation via the CAN-WLAN interface (types 3333, 3337, 3373, 3377, 3477, 3577, 3630, 3633, 3673, 3637, 3677), CAN data is transmitted wirelessly and bidirectionally to other WLAN-capable devices supported by the Proemion byte command protocol, e.g. CANlink wireless, PCs, smartphones or tablet PCs.
  • Page 40 CANlink mobile 3000 Device Manual WLAN Encryption Table 14. WLAN encryption Name Authenticatio Data Protection None WEP64 according to WEP64 WEP128 according to WEP128 WPA/WPA2 Mixed Mode Yes according to WPA or WPA2 PEAP via RADIUS server...
  • Page 41 CANlink mobile 3000 Device Manual WLAN Frequencies and Channels The device’s WLAN interface features automatic domain recognition and supports the following regulatory domains: WORLD, ETSI, FCC. If neither ETSI nor FCC are recognized, the radio module uses WORLD as a standard. Table 15.
  • Page 42 INFORMATION Note the following information about use of the integrated battery:  * The integrated battery has a limited service life. After 500 charging cycles. Contact the Proemion service to replace the integrated battery. See Chapter Service and support. The number of charging cycles can be read out via the BATTERY - CYCLE COUNT device variable.
  • Page 43 CANlink mobile 3000 Device Manual 4.1.4. Mobile Radio Interface The device is equipped with a mobile radio interface for mobile data transmission. Depending on the type, the device supports the 3G or 4G mobile network. To achieve greater network coverage, all types feature a fallback function to a different mobile network.
  • Page 44 CANlink mobile 3000 Device Manual 4.1.5. RealTime Mode In RealTime mode, CAN messages are transmitted bidirectionally. You can use the CAN interfaces on the device to transmit process data, such as machine parameters, during ongoing operations via Bluetooth/WLAN, the mobile network and DataPlatform. Depending on the device features, you can transmit data from the GNSS receiver and the input/output functions and pass them on via the CAN bus.
  • Page 45 CANlink mobile 3000 Device Manual 4.1.6. Logging Mode When Logging mode is activated, the device records CAN messages, GNSS data and internal variables, such as the values of the acceleration or gyro sensors. All the recorded data is saved in an internal, nonvolatile memory and sent to the DataPlatform.
  • Page 46 CANlink mobile 3000 Device Manual 4.1.7. Input/Output Functions The device is equipped with an additional input/output functions (3 analog inputs, 1 digital output). You can use the input function for instance to log status information from devices or machines as well as to directly determine and monitor switch and key states.
  • Page 47 CANlink mobile 3000 Device Manual 4.1.8. Acceleration Sensor The acceleration sensor registers and evaluates accelerations in the directions of the X, Y, and Z axes, and sends them via the CAN bus. Figure 3. Accelerator Sensor CANlink mobile 3000/3600  Sensor is not calibrated.
  • Page 48 CANlink mobile 3000 Device Manual 4.1.9. Gyro Sensor The 3-axis gyro sensor registers and evaluates the angle speeds in the X, Y, and Z axes and sends them to the CAN bus. Figure 4. Gyro Sensor CANlink mobile 3000/3600  Sensor is not calibrated.
  • Page 49 CANlink mobile 3000 Device Manual 4.1.10. GNSS-Global Navigation Satellite System The device is equipped with a GNSS receiver. You can send the position data determined by the GNSS receiver via the CAN bus or the mobile radio network. The receiver can process signals from GPS, GLONASS and BeiDou satellites.
  • Page 50 NOTICE Potential connectivity loss with custom SIM card The device cannot establish an online connection to the Proemion DataPlatform when using a customer specific eSIM card and wrong firewall settings at the SIM provider. IP addresses of the ...
  • Page 51 This type is only available as a customer-specific variant, in which the nano SIM card provided by the customer is already installed and tested at the Proemion factory. Replacing the nano SIM card in the field will void the warranty and is not recommended.

  • Page 52: Connectors

    CANlink mobile 3000 Device Manual 4.2. Connectors The device is equipped with the following connectors: • 1 main plug connector (14-pin): CAN1 / CAN2 / VCC / GND / AIN1-3 / DOUT / CAN3 • 1 GNSS antenna port, FAKRA, C-coded in blue (types 3351, 3373, 3377, 3477, 3577, 3651, 3673, 3677) •...
  • Page 53 CANlink mobile 3000 Device Manual Pin layout of CANlink mobile 36xx types Figure 5. Micro timer II series, plug connector (14-pin, male), A-coded Table 16. Pin layout of CANlink mobile 36xx types Designation Description Terminal 30 / VCC Power supply CAN3-Low CAN, bidirectional Terminal 31 / ground Power supply...
  • Page 54 CANlink mobile 3000 Device Manual Pin layout of all CANlink mobile 3000 types except 36xx types Figure 6. Micro timer II series, plug connector (14-pin, male), A-coded Table 17. Pin layout of all CANlink mobile 3000 types except 36xx types Designation Description Terminal 30 / VCC...
  • Page 55 CANlink mobile 3000 Device Manual Connect main plug connector Carefully connect the cable with the main plug connector. When connecting the plug, there must be a clear audible click. Then the lock is correctly engaged. Figure 7. Main Plug Connector...
  • Page 56 CANlink mobile 3000 Device Manual Disconnect main plug connector Use an appropriate flat-blade screwdriver to release the lock. To do this, insert the screwdriver into the tab from above, then gently lever it down and back. At the same time, pull the plug slightly backwards by hand. If you can hear a click, the lock has been released and the connector can be removed.
  • Page 57 CANlink mobile 3000 Device Manual 4.2.2. GNSS Antenna Connector The GNSS antenna connector is used to connect the device with an active antenna to receive signals from GNSS satellites. Refer to the following overview for the pin assignment: Figure 9. GNSS antenna connector (FAKRA, C-coded, blue, male) Table 18.
  • Page 58 CANlink mobile 3000 Device Manual 4.2.3. Mobile radio antenna connector Use the mobile radio antenna connector to connect the device with an antenna to receive mobile radio signals. See the following overview for the pin assignment: Figure 10. Mobile radio antenna port (FAKRA, D-coded, violet, male) Table 19.
  • Page 59 CANlink mobile 3000 Device Manual Connect antenna cable Carefully connect the antenna cable with the coded antenna connector. Make sure that the coding within the socket is matching the coding of the connector. When connecting the plug, there must be a clear audible click. Then the lock is correctly engaged.
  • Page 60 CANlink mobile 3000 Device Manual Disconnect antenna cable Use your finger to release the lock by gently levering it down. At the same time, pull the plug slightly backwards by hand. Figure 12. Disconnect Antenna Cable...
  • Page 61 CANlink mobile 3000 Device Manual 4.2.4. Micro-USB Port Use the micro-USB port to connect the device to a PC. The micro-USB port is used for diagnoses as well as for bootloader and firmware updates. For instructions on how to perform diagnoses, see Diagnosis via micro-USB port.
  • Page 62 CANlink mobile 3000 Device Manual INFORMATION To perform debugging or diagnosis, you need the cable USB cable, USB-A on micro-USB-B, 1.6  m (part number 136000138). To update the bootloader or the firmware, you need the cable USB cable, USB-A / micro-USB-A, 1.8 - 2 m (part number 136000137).

  • Page 63: Indicator Elements

    CANlink mobile 3000 Device Manual 4.3. Indicator Elements Two LEDs are installed on the front of the device to indicate functions and status. INFORMATION  The LEDs have the colors red, green, and blue. When several colors are active simultaneously, the LEDs also light up in magenta, orange, or turquoise.
  • Page 64 CANlink mobile 3000 Device Manual 4.3.2. STATUS LED The STATUS LED indicates the operating status of the active connections. The various colors reflect the respective priority, from 6 (low) to 1 (high). If several modes are active simultaneously, the STATUS LED always indicates the status with the highest priority (smallest number).
  • Page 65 CANlink mobile 3000 Device Manual 4.3.3. LEDs during certain operating modes The LEDs indicate certain active operating modes and processes. INFORMATION  The LED statuses shown in the table are examples. The lighting behavior of the LEDs can deviate from this depending on the use and conditions. Table 23.
  • Page 66 CANlink mobile 3000 Device Manual Device reset via slide switch on the D-sub connector CAN1 (Only CLM 3000). Status Reset (0x1011sub0x64) the device via the CAN. Status Transmission of the GNSS position and the keep-alive message. Display varies depending on Status configured polling interval.

  • Page 67: Cables

    CANlink mobile 3000 Device Manual 4.4. Cables NOTICE Malfunction of the device Problems with the mobile network connectivity can be caused by an insufficient antenna setup and bending radius of the cables. Cables can be damaged. Water penetration due to incorrect assembly of the cable and missing sealing. ...
  • Page 68 CANlink mobile 3000 Device Manual Designation Color Description Terminal 15 Input (ignition signal) CAN3-High Black CAN, bidirectional 10 CAN2-GND Violet 11 CAN2-High Gray-pink CAN, bidirectional 12 CAN2-Low Red-blue CAN, bidirectional 13 CAN1-High White-green CAN, bidirectional 14 CAN1-Low Brown-green CAN, bidirectional INFORMATION ...
  • Page 69 CANlink mobile 3000 Device Manual Figure 17. D-sub connector, female, 9-pin (CAN1) Table 27. Start cable for main plug connector, D-Sub connector (CAN1) Designation Color Description not assigned CAN1-Low Brown-green CAN, bidirectional not assigned not assigned Terminal 31 / ground Green CAN1-High White-green CAN, bidirectional not assigned...
  • Page 70 CANlink mobile 3000 Device Manual Figure 19. D-Sub connector, female, 9-pin (CAN3) Table 29. Start cable for main plug connector, D-sub connector (CAN3) Designation Color Description not assigned - CAN3-Low Brown CAN, bidirectional not assigned - not assigned - not assigned - CAN3-GND Green - CAN3-High Black CAN, bidirectional...
  • Page 71 CANlink mobile 3000 Device Manual 4.4.2. Start Cable / Main Plug Connector CANlink mobile 3000 The cable CLM3 start cable 6 open, 2 D-Sub, 1 pw, 2 m (part number 136000197) must be used for the CANlink mobile 3000 variants andis equipped with the following connectors and open individual wires: •...
  • Page 72 CANlink mobile 3000 Device Manual Figure 21. Individual wires open Table 31. Start cable for main plug connector, individual wires open Designation Color Description Terminal 31 / ground Green Power supply Analog input 1 Yellow I/O input Analog input 2 Gray I/O input Analog input 3...
  • Page 73 CANlink mobile 3000 Device Manual Designation Color Description Terminal 31 / ground Green CAN1-High White-green CAN, bidirectional not assigned Terminal 30 / VCC White Power supply The D-Sub connector (CAN1) connection is also equipped with a slide switch to complete a reset to the factory settings.
  • Page 74 CANlink mobile 3000 Device Manual 4.4.3. USB Connector Cable - Firmware Update The USB cable, USB A-micro USB A, 1.8-2 m (part number 136000199) is intended for firmware or bootloader updates and has the following connectors: • 1 micro-USB-A, male •...
  • Page 75 CANlink mobile 3000 Device Manual 4.4.4. USB Connector Cable - Diagnostic The USB cable, USB-A on micro-USB-B, 1.6 m (part number 136000138) is intended for debugging and for diagnosis of the device. It has the following connectors: • 1 micro-USB-B, male •...
  • Page 76 CANlink mobile 3000 Device Manual 4.4.5. Custom Cable for Main Plug When creating a customized cable harness for the system integration of the CANlink mobile 3000, some important recommendation for the setup of the main plug connector and cable must be considered. It is recommended to use the connector components from the Software and accessories list to create a custom cable harness.
  • Page 77 CANlink mobile 3000 Device Manual Figure 33. Dummy Plugs • Cover the unused contact sockets with dummy plugs to protect the connection from dust and humidity...
  • Page 78 CANlink mobile 3000 Device Manual 4.4.6. Cable Management NOTICE Risk of property damage.  * Fasten the cable harness with a suitable strain relief near the main plug connector in order to avoid the transmission of any tension, strains or vibrations. * Ensure that there is minimum bending radius of 8 time the outer diameter of the cable harness.
  • Page 79 CANlink mobile 3000 Device Manual Symbol Part Numbers 7807624...

  • Page 80: Getting Started

    5.1. Installing Software Use the Proemion Configurator software to configure the device. You can evaluate the data with the DataPlatform or Proemion Dashboard. The Dashboard app enables you to display data on a smartphone (Android). Use the Proemion Firmware Programmer software for firmware updates.

  • Page 81: Connecting The Device

    Device defect due to power failure. Destroyed hardware component on the device. Repair not possible. Destroyed file system on the device. Repair by Proemion necessary. * Permanently connect terminal 30 to steady power supply (vehicle battery) to ensure that the ...
  • Page 82 CANlink mobile 3000 Device Manual Figure 35. Power Supply Unit with Country Adapters...
  • Page 83 CANlink mobile 3000 Device Manual 5.2.2. Charging the Battery Before you use the device for the first time, fully charge the integrated battery using main plug connector cable supplied. See Start Cable for Main Plug Connector. NOTICE Note on the integrated battery: ...
  • Page 84 CANlink mobile 3000 Device Manual 5.2.4. CAN Bus Termination In any bus system, signal reflections at the end of a wire or cable can cause interference which can in turn cause transmission errors. To minimize the reflections, place a termination resistor at each end of transmission lines. The terminating resistance between CAN-High and CAN-Low must match the characteristic impedance of the transmission lines.
  • Page 85 * Order an alternative antenna with longer antenna cable. * In case of using the antennas which are supplied with the hardware kit or as Proemion accessories: Ensure that the minimum bending radius of the antenna cables is not smaller than 8...
  • Page 86 CANlink mobile 3000 Device Manual MOBILE RADIO CONNECTOR Connect the antenna’s FAKRA-D plug (violet) to the device’s FAKRA-D port (violet). NOTICE Risk of property damage.  The device or antenna could be damaged. * Only use antennas with a maximum gain as specified in the Technical Data, refer to regulatory notes in...
  • Page 87 CANlink mobile 3000 Device Manual GNSS CONNECTOR Connect the antenna’s FAKRA-C plug (blue) to the device’s FAKRA-C port (blue) NOTICE Risk of property damage The device or antenna could be damaged.  * Only use active GNSS antennas with LNA, gain max. 25 dBi, voltage 3.3 V , current max.
  • Page 88 CANlink mobile 3000 Device Manual 5.2.6. Switching the Device On/Off The device does not have an on/off switch. The device can be powered on by each of the following conditions: - Terminal 15 level is high - CAN message is present at CAN1 (wakeup via CAN2 is not possible) - Detection of a specific Acceleration Sensor Wake-up Force - Cyclic wakeup time is elapsed...
  • Page 89 CANlink mobile 3000 Device Manual The device can be set to sleep mode by the following conditions: - Terminal 15 level is low and Power Management - Shutdown Delay Time is > 0 - Power Management - CAN sleep Time is > 0 and noconfigured CAN messages are received during the configured time - Power Management - Time to Sleep was set by an external controller (terminal 15 must be low and no CAN messages are present)
  • Page 90 Device defect due to power failure. Destroyed hardware component on the device. Repair not possible. Destroyed file system on the device. Repair by Proemion necessary. * Permanently connect terminal 30 to steady power supply (vehicle battery) to ensure that the ...

  • Page 91: Activation

    CANlink mobile 3000 Device Manual 5.3. Activation Except from a customizable version of the device variant 3677, the device is equipped with an integrated eSIM card. Upon delivery, the eSIM card already has an eSIM profile with all the necessary communication settings. Before you can use the device, it must be activated via the DataPortal.

  • Page 92: Configuring The Device

    CANlink mobile 3000 Device Manual 5.4. Configuring the Device The device is delivered with a basic configuration. Customize the configuration to your purposes by defining the CAN messages to be logged. You load new configurations to the device via CAN interface or the DataPortal. Configuration is described below using the CAN interface.
  • Page 93 CANlink mobile 3000 Device Manual 5.4.1. Connecting the Device to the PC To configure the device with a PC, you must connect it with the PC. In this example, using a CANview USB from the Launch Kit. 1. Connect the CANview USB to a PC using the cable USB connection cable, USB-A to USB-B, 2 m. 2.
  • Page 94 Software. 1. Connect the device to a PC. See Connecting the Device to the 2. Start the Proemion Configurator software. 3. Click on OPTIONS ¬ COMMUNICATIONS SETTINGS in the menu. ¬ The window COMMUNICATION SETTINGS opens. 4. In the COMMUNICATION GATEWAY field, go to the GATEWAY DEVICE list and select the device CANVIEW USB.
  • Page 95 CANlink mobile 3000 Device Manual ¬ If the connection is successful, the device information is shown in the ID AND VERSION CONTROL field in the ID STRING and HW SW VERSION fields. 8. Click on the OK button to save the settings. ¬...
  • Page 96 Perform a node scan to check the connection. 1. Connect the device to a PC. See Connecting the Device to the 2. Start the Proemion Configurator software. 3. Click on TOOLS > NODE SCAN in the menu. Alternatively, you can click on the button in the toolbar.
  • Page 97 1. Connect the device to a PC. See Connecting the Device to the 2. Start the Proemion Configurator software. 3. Click on the arrow in the toolbar and select DEMO CONFIGURATION FILES. ¬ The OPEN DOD FILE window is shown.
  • Page 98 CANlink mobile 3000 Device Manual 9. Enter notes on the adaptations completed in the DOD INFORMATION field. INFORMATION  Save the file with the current configuration in case you need the configuration again later. It is not possible to read off the current configuration from the device. INFORMATION ...
  • Page 99 After you have created your own configuration file, load the configuration to the device. 1. Connect the device to a PC. See Connecting the Device to the 2. Start the Proemion Configurator software. 3. Define the communication settings for the CANview USB device. See Making Communications Settings.
  • Page 100 CANlink mobile 3000 Device Manual NOTICE Loss of function or configuration.  Disconnection from the power supply during the update process can lead to a loss of the function or the configuration. * Do not disconnect the power supply during updating. ¬...

  • Page 101: Can-Can-Bluetooth/Wlan Bridge

    CANlink mobile 3000 Device Manual 5.5. CAN-CAN-Bluetooth/WLAN Bridge Operation as a CAN-CAN-Bluetooth bridge enables wireless transfer of CAN data between two CAN bus systems. In this case, two CANlink mobile devices or one CANlink mobile 3000 in combination with one CANlink wireless replace the CAN cable.

  • Page 102: Can-Bluetooth Interface

    CANlink wireless, CANlink Bluetooth, PCs, smartphones, or tablets, on which the CAN data can then be recorded and evaluated. The exchange of data is bidirectional with the support of the Proemion Byte Command Protocol transmission protocol as soon as the software has established a connection to the device.

  • Page 103: Can-Wlan Interface

    CANlink wireless, PCs, smartphones or tablets. The CAN data is then recorded and evaluated on these devices. The data transfer is bidirectional with the support of the Proemion Byte Command Protocol as soon as the software has created a connection to the device.

  • Page 104: Connecting The Device To The Dataplatform

    CANlink mobile 3000 Device Manual 5.8. Connecting the Device to the DataPlatform Before starting the device for the first time, you must connect it to the DataPlatform. 1. Connect the power supply unit with the power connector of the start cable for main plug connector cable. 2.

  • Page 105: Mounting The Device

     * Do not extend the antenna cable. * Only use the antennas which are supplied as accessories by Proemion. * Change the mounting position of the CANlink mobile to reduce the distance between antenna and the CANlink mobile or order an alternative antenna with longer antenna cable.
  • Page 106 CANlink mobile 3000 Device Manual 5.9.1. Mounting Orientations The view elements of the two LEDs on the device do not comply with the flammability class required for a fire protection housing. Fire protection of the housing is only guaranteed in the installation positions shown in figures A, B or C. Please note that fire protection is not guaranteed in the installation positions shown in figures I and II.
  • Page 107 CANlink mobile 3000 Device Manual 5.9.2. Antenna Positioning The internal antennas (types 3311, 3333, 3337, 3611, 3633, 3637) are installed inside the housing on the top of the device. For the best possible reception of GNSS, Bluetooth, WLAN and mobile radio signals, the device should be mounted in the position shown here.
  • Page 108 CANlink mobile 3000 Device Manual CANlink mobile 3600 Figure 38. Antenna locations in CANlink mobile 3600 1. Diversity mobile radio antenna 2. Main mobile radio antenna 3. Bluetooth/WLAN antenna 4. GNSS antenna...
  • Page 109 CANlink mobile 3000 Device Manual CANlink mobile 3000 Figure 39. Antenna locations in CANlink mobile 3000 1. Mobile radio antenna 2. GNSS antenna 3. Bluetooth/WLAN antenna...
  • Page 110 CANlink mobile 3000 Device Manual 5.9.3. Mounting Mount the device directly with 2 socket-head screws (M5) inserted in the mounting holes on the sides and screwed to the mounting surface. For detailed information on the distances between the holes, see Technical Drawings.

  • Page 111: Installation Study

    5.10. Installation Study In order to ensure correct operation of the CANlink mobile hardware when it is installed on the machine under real setup and environmental conditions, Proemion recommends performing an installation study.. The installation study ideally consists of two phases:...
  • Page 112 CANlink mobile 3000 Device Manual 5.10.1. Verification The machine manufacturer and system integrator needs to clarify the issues according to the checklist below: Table 42. Checkpoints for Verification # Checkpoint 1 Specify the setup and environmental conditions of the planned application at the final destination of the machine. 2 Ensure that the setup conditions within the machine and the environmental conditions meet the specification of the...
  • Page 113 CANlink mobile 3000 Device Manual 5.10.2. Validation Once the Verification of the setup and environmental conditions regarding the specification of the CANlink mobile was completed, it is recommended to proceed with the validation. At this stage of the system integration, the suitability of the CANlink mobile for the above-mentioned criteria under real setup conditions must be determined.
  • Page 114 PDC. Please get in contact with the Proemion Support for further assistance with the configuration of the test setup. 5. Open the clm36xx_Proemion_DemoConfig.DOD with the Proemion Configurator software. Please also refer to Configuring the Device. 6. Ensure that the configuration contains the operations Calculate_Shock_Max and Calculate_Temperature_Max.
  • Page 115  If the required demo configuration for your specific variant of the CANlink mobile is not available at the Download Center yet, please get in contact with the Proemion Support. 7. Adapt the configuration in regard to CAN baudrate [Power Management].
  • Page 116 CANlink mobile 3000 Device Manual 10. Once the configuration files are installed and assigned, start with the install study under real conditions of use and monitor the parameters as mentioned in the table Table 44. Tests for System Integration # Check 1 Ensure that the wakeup and shutdown behavior is correct and in accordance with recommended [Power Management]...
  • Page 117 CANlink mobile 3000 Device Manual  Please get in contact with support@proemion.com, if further assistance with adding the necessary device parameters to the logging configuration and default PDC file is required. 11. Once the install study with the default configuration is completed, install and assign your customized configuration files (.dod and .pdc).

  • Page 118: Operation

    6.1.1. Creating Object Dictionary Groups and Objects You can use the Proemion Configurator tree structure to create, rename, or delete object dictionary groups or objects. This chapter explains how to create object dictionary groups and objects.
  • Page 119 CANlink mobile 3000 Device Manual 1. Start the Proemion Configuratorsoftware. 2. Choose FILE ¬ OPEN from the menu. 3. Open the configuration file you want. 4. Right-click on the top entry in the tree structure to open the context menu.
  • Page 120 CANlink mobile 3000 Device Manual Figure 43. NUMBER OF NEW OBJECTS AND THEIR VERSION 9. In the NUMBER OF NEW OBJECTS field, enter how many objects (received messages) you want to create. Figure 44. NUMBER OF NEW OBJECTS 10. Click OK. ¬...

  • Page 121: Logging Mode

    CANlink mobile 3000 Device Manual 6.2. Logging Mode In Logging mode, the device logs CAN messages, GNSS data, and internal variables. All the recorded data is saved in an internal, nonvolatile memory and automatically sent to the DataPlatform when a connection is available.
  • Page 122 CANlink mobile 3000 Device Manual 6.2.1. Configuring Logging mode 1. Start the Proemion Configurator software. 2. Choose FILE ¬ OPEN from the menu. 3. Open the configuration file you want. 4. Click on the DEVICE MODE (CONFIGURED) variable in the DEVICE VARIABLES object dictionary group.
  • Page 123 CANlink mobile 3000 Device Manual 6.2.2. Configure automatic switch back to logging mode The device is equipped with an automatic switchover function from RealTime to Logging mode. Usually,the device is set to Logging mode and transmitting data to the DataPlatform. In case that a service engineer needs to establish a Realtime session for getting access to the CAN bus, the device is switched from Logging mode to RealTime mode.
  • Page 124 CANlink mobile 3000 Device Manual 6.2.3. Configuring variables for CAN communication To enable CAN communication and data logging, you must configure the following variables. CAN Settings The variables required concern the CAN connection and belong to the object dictionary group DEVICE VARIABLES. Figure 47.
  • Page 125 CANlink mobile 3000 Device Manual Logging Variables The variables required concern the logfile and belong to the DEVICE VARIABLES ¬ LOGGING object dictionary group. Figure 48. LOGGING Object Dictionary Group Table 47. Logging Settings Variable Function LOGGING – FILE UPLOAD Period in which the logfile is completed and sent to the DataPlatform.
  • Page 126 CANlink mobile 3000 Device Manual 6.2.4. CAN logging Example 1 - Cyclic logging In the following, the example of a J1939 message is used to explain the general procedure for configuring CAN reception messages. The procedure can also be applied to other CAN messages from other CAN protocols. For detailed information on creating objects, see Creating Object Dictionary Groups and Objects.
  • Page 127 CANlink mobile 3000 Device Manual CREATING A PGN 61444 1. Create the object dictionary group CUSTOM CAN COMMUNICATION > RECEIVE CAN MESSAGES (PDOS) . 2. Create the RECEIVE MESSAGE PDO object in the RECEIVE CAN MESSAGES (PDOS) object dictionary group you have created. 3.
  • Page 128 CANlink mobile 3000 Device Manual RECEIVE MESSAGE COMMUNICATION PARAMETERS 1. Select the COMMUNICATION tab 2. Make the following settings. Table 48. Communication in PGN 61444 Description Selecti Function VALID ON CAN Enabling the configuration, defining the CAN interface for reception (if several are INTERFACE available).
  • Page 129 CANlink mobile 3000 Device Manual TIMEOUT AND CONDITIONS Select the TIMEOUT AND CONDITIONS tab. Make the following settings. Table 49. Communication in PGN 61444 - Timeout and conditions Description Selectio Function ALWAYS ACTIVE Set The CAN message is received irrespective of events or conditions.
  • Page 130 CANlink mobile 3000 Device Manual STANDARD CHANNEL Select the STANDARD CHANNEL tab. Make the following settings. Table 50. Communication in PGN 61444 - Standard Channel Description Selection Function FULL CAN Assigns the receive message to a controller channel. MESSAGE OBJECT ID-LENGTH 29-bit ID ID length of the CAN message to be received.
  • Page 131 CANlink mobile 3000 Device Manual LOG ALL DATA BYTES EVERY 60 SECONDS In this example, all data bytes are simply logged cyclically every 60 seconds. There are no additional conditions, and the data bytes are not checked.
  • Page 132 CANlink mobile 3000 Device Manual LOGGING - CONDITIONS Define the following settings for the PGN 61444 object. Select the LOGGING tab. Select the CONDITIONS tab. Make the following settings. Table 51. Logging in PGN 61444 - Conditions Description Selection Function LOGGING ENABLED Logging enabled LOG MESSAGE ON...
  • Page 133 CANlink mobile 3000 Device Manual Payload Select the PAYLOAD tab. Make the following settings. Table 52. Logging in PGN 61444 - Payload Description Selectio Function LOG RECEIVED CAN MESSAGE Set Log data of the receive CAN message. BYTES TO LOG Log all data bytes.
  • Page 134 CANlink mobile 3000 Device Manual 6.2.5. CAN logging Example 2 – Logging specific data bytes under certain conditions In this example, specific data bytes are logged under defined conditions. Data bytes 2 … 5 and 8 of the CAN messages received are logged when the engine speed (data bytes 4 and 5) changes by ±...
  • Page 135 CANlink mobile 3000 Device Manual VARIABLES If you want to log data under defined conditions, you need certain variables for checking values. These variables belong to the INTERFACE VARIABLES object dictionary group. Create the INTERFACE VARIABLES object dictionary group. In the INTERFACE VARIABLES object dictionary group, create four new INTERFACE VARIABLE objects. ¬...
  • Page 136 CANlink mobile 3000 Device Manual LOGGING - CONDITIONS Define the following settings for the PGN 61444 object. Select the LOGGING tab. Select the CONDITIONS tab. Make the following settings. Table 54. Logging in PGN 61444 - Conditions Description Selection Function LOG MESSAGE ON The data is logged when timeout is reached OR the condition is met.
  • Page 137 CANlink mobile 3000 Device Manual PAYLOAD Select the PAYLOAD tab. Define the following settings. Table 55. Logging in PGN 61444 - Payload Description Selection Function LOG RECEIVED CAN MESSAGE Set Log data of the receive CAN message. BYTES TO LOG 2 …...
  • Page 138 CANlink mobile 3000 Device Manual MAPPING - ACTIVE CONDITION During mapping, data is copied from the CAN message to variables. You can then process the copied data in the device and perform calculations. Select the MAPPING tab. Select the ACTIVE CONDITION tab. Define the following settings.
  • Page 139 CANlink mobile 3000 Device Manual DATA LINK Select the DATA LINK tab. Define the following settings. Table 57. Mapping in PGN 61444 – Data link Description Selection Function PARAMETER volatile S32 Engine The data is written to the VOLATILE S32 ENGINE Speed new SPEED NEW variable.
  • Page 140 CANlink mobile 3000 Device Manual JOBS Every time a CAN message is received, jobs are performed after mapping and before logging. In the JOBS tab, configure the calculation operations you need for your job. For the example configuration, you need two jobs with the function CALCULATE PARAMETER VALUE FUNCTION. With this function, you perform calculation operations and overwrite interface variables with calculated values.
  • Page 141 CANlink mobile 3000 Device Manual JOB 1 With the first job, you check whether the current speed is above or below the threshold value. If one of these two cases applies, the VOLATILE U8 TRIGGER variable should be set to the value 1. This triggers logging of the CAN message.
  • Page 142 CANlink mobile 3000 Device Manual 8. Allocate the following variables to the placeholders: Table 58. Variables - Job 1 Variabl Type Name/value S32 volatile S32 Engine Speed new S32 volatile S32 Engine Speed old U16 non-volatile U16 threshold value S32 volatile S32 Engine Speed new S32 volatile S32 Engine Speed old U16 non-volatile U16 threshold value The buttons for entering the calculation operations have the following functions:...
  • Page 143 CANlink mobile 3000 Device Manual JOB 2 In the second job, you replace the value of the VOLATILE S32 ENGINE SPEED OLD variable with the value of the VOLATILE S32 ENGINE SPEED NEW variable as soon as the VOLATILE U8 TRIGGER variable has the value 1. This updates the speed from which the deviation should be detected.
  • Page 144 CANlink mobile 3000 Device Manual 7. Allocate the following variables to the placeholders: Table 60. Variables - Job 2 Variabl Type Name/value volatile U8 Trigger 00000000 S32 volatile S32 Engine Speed new volatile U8 Trigger 00000000 S32 volatile S32 Engine Speed old 8.
  • Page 145 CANlink mobile 3000 Device Manual 6.2.6. CAN logging Example 3 - On Change Logging On receipt of CAN messages whose content seldom changes, you can activate the VALID ON CHANGE option. If the option is activated, a CAN message received is only recorded by the device if a value within the data bytes has changed.
  • Page 146 CANlink mobile 3000 Device Manual 6.2.7. Logging GNSS position data The GNSS position data contains information on longitude and latitude, altitude and direction as well as speed, time and date. Data is only logged when valid position data is received. Define the following settings: Table 61.
  • Page 147 With the object ACTION – FUNCTION – OPERATION, up to 8 internal variables can be logged in one process as a virtual CAN message. 1. Start the Proemion Configurator software. 2. Choose FILE > OPEN from the menu.
  • Page 148 CANlink mobile 3000 Device Manual 14. In the COBID field, enter the ID (hex) for the virtual CAN message. The ID must not be used by other CAN messages. 15. In the ADD NEW ROW field, select the variable type and the variable. 16.
  • Page 149 CANlink mobile 3000 Device Manual 17. Add further variables if required. 18. Click on FILE > SAVE in the menu. ¬ You have completed the configuration for logging of internal variables.
  • Page 150 CANlink mobile 3000 Device Manual 6.2.9. Evaluating the data logged on the DataPlatform WRITING A PARSING CONFIGURATION FILE (PDC) AND ASSIGNING IT TO A MACHINE In order to be able to evaluate the logged messages and display the signals on the DataPlatform, you must create an additional configuration file (PDC file) and assign it to the device on the DataPlatform.

  • Page 151: Realtime Mode

    Alternatively, the device can use a WLAN or Bluetooth connection to receive and transmit data from an external receiver, e.g. the CANlink wireless. Configuration is done with the Proemion Configurator. The basics are described in Configuring. NOTICE Before starting RealTime transmission, check the device status in the machine list in the DataPortal.
  • Page 152 CANlink mobile 3000 Device Manual 6.3.1. Configuring RealTime mode 1. Start the Proemion Configurator software. 2. Choose FILE > OPEN from the menu. 3. Open the configuration file you want. 4. Click on the DEVICE MODE (CONFIGURED) variable in the DEVICE VARIABLES object dictionary group.
  • Page 153 6.3.2. Creating a RealTime Connection and Evaluating CAN messages For a RealTime connection and evaluation of CAN messages, you can use the Proemion Dashboard software. For more information on how to configure and use the Proemion Dashboard software, refer to the Software Documentation RMtools Dashboard. See Software and Accessories.
  • Page 154 You can filter CAN messages for transmission to the DataPlatform. Set the filters by using the Proemion Dashboard software. For more information on how to configure and use the Proemion Dashboard software, refer to the Software Documentation RMtools Dashboard. See Software and Accessories.

  • Page 155: File Transfer

    Performing controller updates without being physically on-site is an increasingly important application for many OEMs. This chapter describes how a user file can be transferred from the Proemion DataPlatform via internet and cellular network to a CANlink mobile and from there to an ECU via CAN Bus.
  • Page 156 CANlink mobile 3000 Device Manual INFORMATION Required file properties As the files are neither handled or checked by the Proemion DataPlatform nor by the CANlink mobile, any file format and file content can be transferred. But independent from the user file ...
  • Page 157 CANlink mobile 3000 Device Manual Figure 51. File Upload/ Receive Dialog NOTICE  In case that a file transfer directly via the REST API is required, please refer to the instructions at the DataPlatform API docs Rest API.
  • Page 158 CANlink mobile 3000 Device Manual Transfer the file from the CANlink mobile to the ECU via CAN The CANlink mobile has an internal file system that can be accessed by CANopen SDO commands. The protocol for the file handling communication on CAN Bus is CANopen. SDO requests and the SDO block transfer protocol are used to exchange commands and payload.
  • Page 159 CANlink mobile 3000 Device Manual 6.4.2. Generic File Transfer Transferring a File to the DataPlatform A simple transfer of files up to 128k Byte via the CAN bus to the DataPlatform is implemented in the device. The files are saved in the device in an internal nonvolatile memory and automatically transferred to the DataPlatform when a server link is established.
  • Page 160 Proceed as follows to be able to read out files transferred from the DataPlatform. 1. Check that the object 0x5402, 0x00 has the value 0x01. This value indicates that a file has been transferred to the device from Proemion. FILE TRANSFER RECEIVE - INDICATION 2.
  • Page 161 CANlink mobile 3000 Device Manual File Transfer Restrictions Restrictions apply to file transfer. The following conditions must be met: • The file names must have 8 characters and the file extension must have 3 characters (8.3 format). • Characters permitted for the file name and file extension are : "A", …...

  • Page 162: Canopen File Server

    CANlink mobile 3000 Device Manual 6.5. CANopen File Server The CANlink mobile offers a local nonvolatile file storage that can be accessed by CANopen SDO. This functionality for example is used for providing ECU update files to the machine received from the DataPlatform. Please also refer to Transfer User File via the DataPlatform.
  • Page 163 CANlink mobile 3000 Device Manual Index Subin Meaning Data Description Type 0x44 0x03 Status The following states are displayed: 0 = OK / IDLE 1 = WRITE 2 = READ 3 = LIST 65535 = ERROR 0x44 0x04 Available Memory space available on file system in bytes size 0x44 0x05...
  • Page 164 CANlink mobile 3000 Device Manual 6.5.1. Function Description The following sections describe the individual functions and structure of the respective commands. When entering commands, pay attention to the correct spelling and notation. If spaces are contained, the path and file input must be set in quotation marks. If no spaces are contained, the use of quotation marks is optional.
  • Page 165 CANlink mobile 3000 Device Manual WR - Write • Structure of the command: wr "path\name" If the wr command is written to the command object, the device checks whether a file with this name exists. If no file is available, a new one is created. An error code appears in the status object if the file cannot be opened to be written to or an error occurs.
  • Page 166 CANlink mobile 3000 Device Manual DEL - Delete • Structure of the command: del "path\name" If the del command is written to the command object, the device checks for existing files with this name. If the file exists, it will be deleted. An error code appears in the status object if the file cannot be deleted or an error occurs.
  • Page 167 CANlink mobile 3000 Device Manual RD - Read File • Structure of the command: rd "path\name" [-o n] [-l m] If the rd command is written to the command object, the device checks for existing files with this name. An error code appears in the status object if the file does not exist or an error occurs. The file size object displays the size of the current file.
  • Page 168 CANlink mobile 3000 Device Manual LS - List file or directory • Structure of the command: ls If the ls command is written to the command object, a file and directory list can be read out of the data object. Directory names are identified by <...
  • Page 169 CANlink mobile 3000 Device Manual CD - Change Directory • Structure of the command: cd ["path"], [..], [\] If the cd command is written to the command object, the device checks whether a directory with this name exists. If a directory with this name exists, it is opened.

  • Page 170: Encrypted Data Transfer

    CANlink mobile 3000 Device Manual 6.6. Encrypted Data Transfer The device supports encrypted data transfer to the DataPlatform according to the TLS standard (Transport Layer Security). Encrypted data transfer is already enabled when the device is delivered. The variables required belong to the DEVICE VARIABLES object dictionary group. Table 64.

  • Page 171: Important Device Variables

    CANlink mobile 3000 Device Manual 6.7. Important device variables This chapter provides information on important device variables that control the device functions.
  • Page 172 CANlink mobile 3000 Device Manual 6.7.1. Positioning The device is equipped with a GNSS receiver. The GNSS receiver can process signals from the following satellite navigation systems: • GPS • GLONASS • BEIDOU Set the combination of the satellite systems in the POSITIONING ¬ MODE (GNSS) variable. The POSITIONING ¬ MODE (GNSS) variable belongs to the DEVICE VARIABLES ¬...
  • Page 173 Firmware version of the WLAN/Bluetooth module MODULE You can find more information on further device variables of the wireless interface here: Download Center ¬ "CANlink wireless Series 3000" as well as in the explanatory texts in the Proemion Configurator software.
  • Page 174 CANlink mobile 3000 Device Manual 6.7.3. Input/Output Functions and Sensors Depending on the hardware variant, the device is equipped with input and output functions. See Technical Data details. You can measure voltages between 0 V and 15 V with the analog inputs. The DEVICE VARIABLES ¬...
  • Page 175 CANlink mobile 3000 Device Manual Figure 52. Input / Output Context Menu...
  • Page 176 CANlink mobile 3000 Device Manual Output Function Define the settings for the output function under IO MODULE CONFIGURATION ¬ DIGITAL OUTPUT - CHANNEL 4. 1. Select the object DIGITAL OUTPUT - CHANNEL 4. 2. In the CHANNEL CONFIGURATION list, select the configuration ON–OFF DIGITAL OUTPUT. Figure 53.
  • Page 177 CANlink mobile 3000 Device Manual 6.7.4. Battery Some types of the device are equipped withan integrated battery. The DEVICE VARIABLES ¬ BATTERY object dictionary group contains the following variables: Table 70. Output Functions Variable Function BATTERY - CHARGE LEVEL Current charge level (in %) BATTERY - VOLTAGE Measured voltage (in Volts) BATTERY - CYCLE COUNT...
  • Page 178 CANlink mobile 3000 Device Manual 6.7.5. Operation Time Counter The device is equipped with an internal operation time counter. The OPERATION TIME TOTAL object belongs to the DEVICE VARIABLES ¬ I/O, SENSORS, DIAGNOSIS object dictionary group. The operation time counter cannot be reset. The operation time counter runs as soon as the device is in Standard mode (not Sleep mode).
  • Page 179 CANlink mobile 3000 Device Manual 6.7.6. Power management To protect the device from damage and data loss, a correct wiring and configuration of the power management settings is mandatory. The main purpose of the power management settings is that the device has a safe shutdown before the supply voltage (terminal 30/31) is disconnected.
  • Page 180 CANlink mobile device. See Switching the Device On/Off 2. Open the latest device configuration with the Proemion Configurator software. 3. Add the device variable Power Management – Shutdown Delay Time to your configuration. 4. Write the desired time in seconds into the parameter value input field.
  • Page 181 IO - Terminal 15 (Ignition) State must be low. You can enable the Power Management - CAN sleep Time as follows: 1. Open the latest device configuration with the Proemion Configurator software 2. Add the device variable Power Management - CAN sleep Time to your configuration 3.
  • Page 182 CANlink mobile 3000 Device Manual Power Management - Time to Sleep The Power Management – Time to Sleep is used when the device needs to be set to sleep mode by a connected controller with additional power management logic functionality. NOTICE ...
  • Page 183 You can enable the Acceleration Sensor Wake-up Forc eas follows: 1. Open the latest device configuration with the Proemion Configurator software. 2. Add the device variable Power Management - Acceleration Sensor Wake-up Force to your configuration.
  • Page 184 When in sleep mode, the device will wake up from sleep mode automatically after the configured time period. You can enable the Power Management - Cyclic Wake-up Time as follows: 1. Open the latest device configuration with the Proemion Configurator software 2. Add the device variable Power Management - Cyclic Wake-up Time to your configuration 3.
  • Page 185 • A CAN message is present at the CAN1 or CAN 3 interface You can set the device into deep sleep mode before transport as follows: 1. Open the latest device configuration with the Proemion Configurator software. 2. Add the device variable Power Management – Deep Sleep Flag to your configuration.
  • Page 186 CANlink mobile 3000 Device Manual 6.7.7. GeoFence / GeoLeash GeoFence Mode The device is provided with a geofence monitoring function. This allows you to monitor whether the device is located inside or outside a pre-defined “fenced” area and when the device crosses the fence. There are three ways to define the fence: •...
  • Page 187 CANlink mobile 3000 Device Manual GeoFence Status The GeoFence status can be used to trigger an event internally. The GeoFence status is updated every 2 seconds. Every time the GeoFence status changes, the time is written to a variable. The variables belong to the object dictionary group DEVICE VARIABLES. Table 72.
  • Page 188 CANlink mobile 3000 Device Manual GeoLeash The GeoLeash function enables you to monitor and display the location of the machine. In this case, the location offset is determined by an adjustable limit value. The minimum limit value for the tolerated location offset is 100 meters.
  • Page 189 CANlink mobile 3000 Device Manual Further information on the GeoLeash function is available in DataPortal DataPortal User Manual ¬ GeoLeash/ Boundary and GeoLeash (under Reporting Tools).

  • Page 190: Protocols And Connections

    CANlink mobile 3000 Device Manual 6.8. Protocols and Connections The chapter Technical Data / Protocols contains an overview of the available protocols and connections. For further information on protocols and connections, refer to the Download Center.

  • Page 191: Safe Remote Updates Guideline

    CANlink mobile 3000 Device Manual 6.9. Safe Remote Updates Guideline 6.9.1. Introduction Our firmware is undergoing an intensive test program with automated tests during development and an explicit test for the final release candidate. Our tests are constantly extended also by items reported from the field. Nevertheless, there is still a remaining risk of problems occurring in special cases.
  • Page 192 CANlink mobile 3000 Device Manual 6.9.2. Updating Steps When planning a firmware or configuration roll-out, some steps should be considered so that the roll-out process is as safe and successful as possible. This guide is to be applied for each machine type / machine family (features: same configuration version, same initial firmware and –...
  • Page 193 CANlink mobile 3000 Device Manual 6.9.3. Checking Success Between the individual steps, please check randomly whether the device(s) behave(s) as expected: • Check the device start,shutdown behavior in the machine environment • Check the logged data • Check file transfer to your ECU •...

  • Page 194: Configuration Update

    CANlink mobile 3000 Device Manual 6.10. Configuration update You can use the Proemion Configurator to load a configuration update on the device. The configuration update can be loaded to the device via the CAN interface or the DataPlatform. The device identifies and automatically loads the new configuration.
  • Page 195 If you do not have authorization to perform a configuration update, contact Support. See Service and Support 1. Start the Proemion Configurator software. 2. Open the corresponding configuration file (*.DOD). 3. Click on TARGET DEVICE ¬ OBJECT DICTIONARY ¬ DOWNLOAD ¬ REMOTE DOWNLOAD - ALL ENTRIES or click on the arrow in the toolbar next to the DOWNLOAD ALL ENTRIES symbol.
  • Page 196 CANlink mobile 3000 Device Manual Figure 57. Configuration Update - Targets ¬ The SELECT DEVICES window opens. 5. Enter your DataPlatform user credentials in the SELECT DEVICES window. 6. Click on the LOGIN button. 7. Select the device. 8. Click on the OK button. Figure 58.
  • Page 197 CANlink mobile 3000 Device Manual NOTICE Loss of connection due to incorrect parameters.  The online connection may be lost due to incorrect provider parameters. In most cases, it is not necessary to update the security variables, so this should be avoided. * Before every update of the security variables, check the provider parameters.
  • Page 198 ¬ An update log will appear in the file download section of the DataPlatform. Example of an UpdteLog.txt after a successful configuration update <LogFileVersion>: 1.0 <BEGIN>: 1607604003 <actSW>: Fw 7.3.0 <actBL>: Bl 9.2 <actDOD>: Proemion File Size: 20763 Received configuration file CONFIGURATION DOWNLOAD COMPLETE AFTER 1 ATTEMPT(s). <newSW>: Fw 7.3.0 <newBL>: Bl 9.2 <newDOD>: CLM Demo Device V2.2.8...
  • Page 199 CANlink mobile 3000 Device Manual Example of an UpdteLog.txt after a failed configuration update (e.g. due to an incompatible type) <LogFileVersion>: 1.0 <BEGIN>: 1607604996 <actSW>: Fw 7.3.0 <actBL>: Bl 9.2 <actDOD>: CLM Demo Device V2.2.8 File Size: 2497 Received configuration file ERROR: Job 0 (0x1018:0x2) -0x3337 is not equal to 0x5301 ERROR: Job 0 (0x1018:0x2) -0x3337 is not equal to 0x5301 ERROR: Job 0 (0x1018:0x2) -0x3337 is not equal to 0x5301...
  • Page 200 CANlink mobile 3000 Device Manual 6.10.2. CAN You can perform a configuration update using the CAN interface. To be able to load the configuration file to the device, the device must be connected via a CAN-USB port to a PC on which the configuration file is saved.

  • Page 201: Firmware Update

    You can load a firmware update to the device by remote maintenance via the DataPlatform, the CAN interface or the micro-USB interface (Type A connector). NOTICE  Carry out a node scan in Proemion Configurator to find the current firmware version. See Node Scan. NOTICE From firmware version 7.0.0, the file extension for the firmware files is...
  • Page 202 6.11.1. DataPlatform To be able to load the firmware update (*.bin) on the device using the remote maintenance feature via the DataPlatform, the Proemion Firmware Programmer software must be installed on a PC and the firmware update stored. The authorization to perform the remote firmware update must be enabled on the DataPlatform. Usually, users with administrator rights have this authorization.
  • Page 203 CANlink mobile 3000 Device Manual Figure 62. Firmware Update - Communication Path ¬ The SELECT DEVICES window opens. 6. If the list is empty, click on the SETTINGS button. Figure 63. Firmware Update - Select Devices ¬ The COMMUNICATION SETTINGS window opens. 7.
  • Page 204 CANlink mobile 3000 Device Manual Figure 64. Firmware Update - Communications Settings 10. Select the device in the SELECT DEVICES window. By pressing <CTRL> while clicking, you can select several devices. 11. Click on the OK button. Figure 65. Firmware Update - Select Devices 12.
  • Page 205 CANlink mobile 3000 Device Manual Figure 66. Firmware Update - Warning 13. Click on the YES button. 14. Click on the START FIRMWARE DOWNLOAD button. Figure 67. Firmware Update - Start ¬ The firmware files are uploaded to the DataPlatform. ¬...
  • Page 206 <END>: 1607595030 Example of protocol content after a failed firmware update <LogFileVersion>: 1.0 <BEGIN>: 1607598855 <actSW>: Fw 7.3.0 <actBL>: Bl 9.2 <actDOD>: Proemion File Size: 301892 Received firmware file ERROR: Update aborted: invalid file format. <newSW>: Fw 7.3.0 <newBL>: Bl 9.2 <newDOD>: Proemion...
  • Page 207 CANlink mobile 3000 Device Manual You can find a tutorial on how to install the firmware to the device in the download section of our website. See Service and Support.
  • Page 208 In order to load the firmware update (*.bin) on the device via the CAN interface, the device must be connected to a PC via a CAN-USB connection. The Proemion Firmware Programmer software must be installed on the PC and the firmware update stored.
  • Page 209 CANlink mobile 3000 Device Manual Figure 69. Firmware Update - Communication Settings 6. In the COMMUNICATION GATEWAY field, navigate to the GATEWAY DEVICE list and select the device CANVIEW USB. 7. In the USB field, navigate to the VIRTUAL COM-PORT list and select the port you require. 8.
  • Page 210 Device defect due to power failure.  Destroyed file system on the device. Repairs necessary by Proemion. * Do not disconnect the device from the power supply until the process has been completed. ¬ During the firmware update, the LEDs light up green in the same sequence.
  • Page 211 CANlink mobile 3000 Device Manual You can find a tutorial on how to install the firmware to the device in the download section of our website. See Service and Support.
  • Page 212 In order to load the firmware update (*.bin) on the device via the micro-USB interface, the device must be connected to a PC via a USB connection. The Proemion Firmware Programmer software must be installed on the PC and the firmware update stored.
  • Page 213 NOTICE Device defect due to power failure.  Destroyed file system on the device. Repairs necessary by Proemion. * Do not disconnect the device from the power supply until the process has been completed. ¬ During the firmware update, the LEDs light up green in the same sequence.
  • Page 214 CANlink mobile 3000 Device Manual Figure 73. Connector Reset Button NOTICE  Use of the Reset button on the main plug connector is only necessary for types with an integrated battery. ¬ The device is restarted. ¬ After the restart, the device uses the updated firmware version. You can find a tutorial on how to install the firmware to the device in the download section of our website.

  • Page 215: Diagnosis Via Micro-Usb Port

    CANlink mobile 3000 Device Manual 6.12. Diagnosis via Micro-USB Port For diagnosis purposes, you can connect the device to a PC directly via the micro-USB (type B) cable and record a debug log by using the CANlink mobile 3000 DeviceAnalyzer software. Figure 74.
  • Page 216 4. Follow the instruction from the CANlink mobile 3000 DeviceAnalyzer software manual in Chapter 3.2 Debug Log. 5. If necessary, you can send the logfile *.glog to the Support department for further evaluation. INFORMATION  For any further diagnosis, contact the Proemion support. See Chapter Service and Support.

  • Page 217: Factory Reset

    Performing a factory reset returns the device to the original settings. NOTICE Severely restricted functions due to factory reset.  Incomplete configuration on the device. Repairs necessary by Proemion. - Only trained personnel may carry out a factory reset. NOTICE Complete data loss due to factory reset.
  • Page 218 CANlink mobile 3000 Device Manual 6.13.1. Factory Reset via CAN The following table provides an overview of the various reset options available which can be triggered via the CAN interface: Table 73. Available reset variants Function Inde Subin Description Revert to Factory 0x10 0x01 The factory configuration is restored.
  • Page 219 CANlink mobile 3000 Device Manual You can find a tutorial on how to perform a factory reset in the download section of our website. See also Chapter Service and Support.
  • Page 220 CANlink mobile 3000 Device Manual 6.13.2. Factory Reset via USB Connector Cable/Diagnosis The factory reset via the USB connector cable (diagnosis) and the CANlink mobile 3000 DeviceAnalyzer software is another option to perform a reset of the CANlink mobile device. Since factory reset via the start cable is not possible in all cases, this option is most relevant for the CANlink mobile 3600 Variants.
  • Page 221 NOTICE Device defect due to power failure.  Destroyed file system on the device. Repairs necessary by Proemion. - Do not disconnect the device from the power supply until the process has been completed. ¬ The device reverts to the firmware defaults (object 0x1011; 0x65).

  • Page 222: Troubleshooting

    - Never carry out repairs to the device yourself. Contact our support. The device does not contain any parts that can be repaired or maintained by the user. NOTICE Risk of property damage.  A defective device must be inspected and repaired by a trained Proemion service technician. - Do not open the device housing yourself.

  • Page 223: Remedies

    CANlink mobile 3000 Device Manual 7.1. Remedies Table 74. Remedies Problem Possible cause Device does not function. Check the power supply via the main plug connector (terminal 30, terminal 31, terminal 15). Device does not receive CAN messages Check the CAN connection and the configuration of the CAN messages.
  • Page 224 CANlink mobile 3000 Device Manual 7.1.1. Support Request The software tool for further trouble shooting is the CANlink mobile 3000 Device Analyzer software. This software can be downloaded from our Document Library.  The CANlink mobile 3000 DeviceAnalyzer Setup.exe for the software can be found in folder 03_Proemion Tools Software\01_Software\08_CANlink mobile 3000 DeviceAnalyzer.
  • Page 225 LEDs in addition to the device log including the restart. 4. Send the device log, the video of the status LEDs and the required output about the device and security variables to support@proemion.com.
  • Page 226 CANlink mobile 3000 Device Manual 7.1.2. Connection Problems to the DataPlatform If the device cannot establish a connection to the DataPlatform, check the following: • Has the configuration been correctly loaded on the device? See chapter [Configuring]. • Are the device LEDs lighting up correctly? See Chapter Indicator elements (LED). •...
  • Page 227 CANlink mobile 3000 Device Manual DataPortal Check that the contract and device settings in the DataPortal are correct. 1. Login at the DataPortal. 2. Click on Administration. 3. Click on Overview. 4. Click on COMMUNICATION UNITS. 5. Enable the checkbox Include sub-organizations. 6.
  • Page 228 CANlink mobile 3000 Device Manual 12. Check the contract details for the correct settings. 13. The settings for the communication unit and machine can also be checked in this window.
  • Page 229 CANlink mobile 3000 Device Manual Device Configuration Check if the mobile communication parameters in the Proemion Configurator are correct. The variables belong to the Security Variables group. You may use the tables below as a copy/paste template for the information to the support team.
  • Page 230 CANlink mobile 3000 Device Manual 8. Read out the device variables according to the table below. If there are device variables missing in the used configuration, they can be added by right mouse click onto the object dictionary group Device Variables. Table 76.
  • Page 231 CANlink mobile 3000 Device Manual 9. Provide the tables with the read-out values to the Proemion support.  The software tool for further trouble shooting is the CANlink mobile 3000 Device Analyzer software. For Further information on it, please refer to...
  • Page 232 CANlink mobile 3000 Device Manual If you do not find the solution to your problem in this manual, please contact our Proemion support. See also Chapter Service and Support.

  • Page 233: Maintenance

    NOTICE Property damage  A defective device must be inspected and repaired by a trained Proemion service technician. - Do not open the device housing yourself. INFORMATION  For more information on the integrated battery, see Chapter Battery.

  • Page 234: Cleaning

    CANlink mobile 3000 Device Manual 7.3. Cleaning NOTICE Risk of property damage Damage to the device due to water penetration  - The device was tested against water jets according to IPxK5 of ISO 20653 standard. Different loads, e.g., with a pressure washer or a higher flow rate, do not correspond to the intended use. - Never clean the CANlink mobile device with a pressure washer or similar.

  • Page 235: Warranty Void Sticker

    CANlink mobile 3000 Device Manual 7.4. Warranty Void Sticker To verify if the device has been opened by unauthorized personnel, there is a warranty void sticker at the housing as shown in the figures below.

  • Page 236: Service Sticker

    CANlink mobile 3000 Device Manual 7.5. Service Sticker The USB socket is covered by a service sticker to provide some additional protection from soiling and water penetration. Please note that this sticker has no additional relevance for the IP protection class. 8.

  • Page 237: Disposal

    CANlink mobile 3000 Device Manual NOTICE Environmental damage due to lithium-polymer battery.  According to the valid transport regulations for lithium batteries, devices containing such batteries, or their transport packaging must be specially labeled. Prior to shipping, please contact our support. - Only ship the device in a packaging that is appropriately labeled on the outside.

  • Page 238: Technical Drawings

    CANlink mobile 3000 Device Manual 10.1. Technical Drawings INFORMATION  You can download the most relevant CAD files from our Document Library. Figure 75. Dimensions of the CANlink mobile 3000 (here: variant with external antenna connectors)
  • Page 239 CANlink mobile 3000 Device Manual Figure 76. Dimensions of the CANlink mobile 3000 (here: variant with external antenna connectors)
  • Page 240 CANlink mobile 3000 Device Manual Figure 77. Adapter Cable CANlink 14p-M12 5p 0,3m (136200001)
  • Page 241 CANlink mobile 3000 Device Manual Figure 78. Adapter Cable CANlink 14p-M12 12p 0,3m (136200002)

  • Page 242: Technical Data

    CANlink mobile 3000 Device Manual 10.2. Technical Data This chapter contains information on the technical data of the device. 10.2.1. Mechanical Table 77. Mechanical data Parameter Value Dimensions width/height/depth 86 / 123 / 35 [mm] Color Black Protection class IP6K7 The protection class is only ensured if all connectors of the device are plugged in or covered with suitable protection caps.
  • Page 243 CANlink mobile 3000 Device Manual 10.2.2. Electrical Table 78. Electrical data Parameter Value Supply voltage range terminal 30 12 / 24 V ¬ ±50 % Battery voltage, battery operation 3.7 V (internal) Power consumption, with terminal < 250 mA (standard mode) 30 supply (24 V) <...
  • Page 244 CANlink mobile 3000 Device Manual 10.2.3. Interfaces Table 79. Interfaces Parameter Value CAN (number, ISO) CAN1: ISO 11898-2 CAN2: ISO 11898-2, galvanically isolated CAN3: ISO 11898-2 (CAN-FD ready) CAN specification 2.0 A/B Max. CAN baud rate 1000 kbit/s, 5 Mbit/s at CAN3 with firmware which supports CAN-FD Mobile radio 33xx: GSM/UMTS 3477: GSM/LTE (Europe)
  • Page 245 CANlink mobile 3000 Device Manual Parameter Value Mobile radio transmission rate - GPRS upload: 85.6 kbit/s - GPRS download: 85.6 kbit/s - Edge upload: 236 kbit/s - Edge download: 236 kbit/s - UMTS upload: 384 kbit/s - UMTS download: 384 kbit/s - HSUPA upload: 5.7 Mbit/s CANlink mobile 33xx, 34xx, 3577 - HSDPA download: 7.2 Mbit/s...
  • Page 246 CANlink mobile 3000 Device Manual Parameter Value WLAN encryption Types 3333, 3337, 3373, 3377, 3477, 3577 WPA, WPA2, WEP64/128, PEAP Types 3630, 3633, 3673, 3637, 3677 WPA/WPA2-Personal, WPA/WPA2 Enterprise for Client, EAP-TLS, EAP-FAST, EAP- TTLS, EAP-LEAP, PEAP-MSCHAP-v2 1 micro-USB type A/B (12 MBit/s), 2.0 full speed, self-powered device Digital OUT 1 digital output - Terminal 30 switching 6 VDC …...
  • Page 247 CANlink mobile 3000 Device Manual Parameter Value Gyro sensor / Rate of rotation Measurement range: ±250 °/s sensor - Resolution: 16 bit - Sampling rate: <10 Hz - Tolerance: ¬3 % of measurement range end value and offset ±3 °/s (at 25 °C and 1 (Sensor is not calibrated) Temperature sensor Measurement range: -40 °C …...
  • Page 248 CANlink mobile 3000 Device Manual 10.2.4. Protocols Table 80. Protocols Protocol Available Layer 2 CANopen J1939, OBDII Customer-specific On request SDO client...
  • Page 249 CANlink mobile 3000 Device Manual 10.2.5. Status Indicators Table 81. Status indicators Availabl Status indicator All types 2 RGB LEDs (ON / STATUS)

  • Page 250: Certification And Qualification

    Please contact our support. See Chapter Service and Support. Proemion GmbH hereby declares that the CANlink mobile 3000 wireless communication system complies with the provisions in Directive 2014/53/EU. The full text of the declaration of conformity is available at our website Declaration of Conformity.

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