Common Diagnostics - GE LOGIQ V3 Basic Service Manual

Diagnostics/Troubleshooting

7-4-3 Common Diagnostics

7-4-3-1 Utilities
7-4-3-1-1 Remote access
7-16
Provides two selections:
• Disruptive Mode
Allows you to enable or disable disruptive mode
troubleshooting.
• System Shutdown
Allows for system shutdown from the diagnostic menu.
Select to Restart System or Shutdown System. Also, select
to retain Disruptive Mode or Not.
After submitting to restart or shutdown a confirmation
screen gives one last chance to confirm or cancel the
request.
Remote access is a feature designed to enable OLE's access to
customer's desktop remotely, service engineers don't have to be
on site to connect the physical dongle to exit to desktop, it's
doable remotely by using this feature.
1. In the server side, select the system which the OLE would
remotely connect to, and select Connect to device.
Figure 7-12. Connect to device
2. Select CSD to Connect. Then the OLE is remotely
connected to the system.
LOGIQ V3/V5/V5 Expert – Basic Service Manual
5726264-100 English Rev.8