System Oai (Open Architecture Interface) - Mitel MiVoice Office 250 Installation And Administration Manual

• SIP Trunks: The SIP Trunk license indicates how many SIP gateway trunk licenses are uploaded
to the system. If you are upgrading your system, your current IP Gateway Trunk licenses will
convert to the SIP Trunks license.
• SIP Voice Mail Ports: This license determines how many SIP peer voice mail ports can be used
on the system.
• System Open Architecture Interface (OAI) Events: System OAI Events is a system-level
communications protocol that allows call management tools to be developed for the system,
such as the MiContact Center Office. Contact Mitel for more information regarding these
products.
System OAI Third Party Call Control (Level 2 OAI): In addition to the call management tools
•
allowed in System OAI Events, System OAI Third Party Call Control is a system-level commu-
nications TSAPI protocol that allows command-oriented tools to be developed for the system.
Contact Mitel for more information regarding these products.
• Voice Processor IP Messaging Networking: This license allows voice processors to be con-
nected in a network using the TCP/IP protocol.

System OAI (Open Architecture Interface)

System OAI is a system-level communications protocol that allows command-oriented tools to be
developed for the system. System OAI is available in two levels: Events and Third Party Call Control.
System OAI Events provides call status information to an external device. Its primary use is for
Automatic Call Distribution products such as the MiContact Center Office. System OAI Third Party
Call Control allows system command-oriented tools to be used on the system. Contact Mitel for
more information regarding products and development materials for these features.
Level 2 System OAI applications can be used on networked systems, and some must be used
NOTE
in conjunction with a CT Gateway to process the network information correctly. For more
information, refer to the CT Gateway Installation Manual, part no. 835.2161.
Product Description
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