Technical Certification Requirement - Mitel MiVoice Office 250 Installation And Administration Manual

Technical Certification Requirement

As a Mitel 5000-certified technician, you should be familiar with MiVoice Office 250 platform
architecture and operation. And, you should be able to use the Web-based technical support features
provided by Mitel. For example, the installation and upgrade procedures require you to navigate the
following Web sites:
• Mitel Online
• Application Management Center
• Knowledge Base Center (accessible through MitelOnline)
NOTICE
This manual is designed for Mitel certified field technicians. It does not provide detailed instructions for
carrying out tasks typically performed by competent telephone technicians. For example, the manual
does not include premises wiring practices as required by the National Electrical Code [BS 6701 in
Europe]. Excluded from this manual are procedures for cable layout and installation, AC power
installation and appropriate grounding, how to eliminate or prevent the effects of RFI, EMI, lightning, AC
power disturbances or static discharge, and other telephony practices considered standard within the
industry. Cable installers, electricians, and field technicians are expected to be properly trained and, if
applicable, licensed in their trade practices. Mitel system certification is required of any person
requesting Mitel technical assistance.
(http://portal.mitel.com/wps/myportal/MOLHome)
(http://www.ebiz.mitel.com/amclogin.jsp).
Installation
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