Setting/Monitoring Tools For The C Controller Module Cannot Be Usb-Connected - Mitsubishi Electric MELSEC Q Series User Manual

23.4.1
Setting/monitoring tools for the C Controller module cannot be
USB-connected
Check the following items.
The destination of Setting/monitoring tools for the C
Controller module is set to the route other than USB.
The communication test in "Transfer Setup" screen of
Setting/monitoring tools for the C Controller module is
normally completed with the user program not operating.
After initialization of the C Controller module, the
communication test in the "Transfer Setup" of Setting/
monitoring tools for the C Controller module is not
completed normally.
User name and password is not sure.
A USB driver is not installed.
The C Controller module is inserted in a slot other than
that for No.1 in a multiple CPU system configuration.
In the multiple CPU system configuration, a CPU module
incompatible with the multiple CPU system is mounted.
The configuration is a multiple CPU system configuration
incompatible with the C Controller module.
The system in a multiple CPU system is faulty.
The "Setting/monitoring tools for the C Controller module
operation" setting in the service setting function is
disabled.
The C Controller module has been communicated using
Setting/monitoring tool for the C Controller module whose
version is not supported.
Check item
CHAPTER 23 TROUBLESHOOTING
Corrective action
Set a correct destination of Setting/monitoring tools for the
C Controller module.
Review the task priorities of the user program.
• Set priorities in the range of 100-255.
• Use a wait processing (taskDelay, etc.).
The hardware of the C Controller module may be faulty.
Initializes a C Controller module.
(Page 62, Section 6.1 Initialization)
Install a USB driver.
(Setting/Monitoring Tools for the C Controller Module
Version 4 Operating Manual)
• Connect it to the No.1 CPU module and take actions
according to the error code.
• Reset CPU No.1 or reactivate the multiple CPU system
power supply.
• Remove the incompatible CPU module from the main
base unit.
• Replace the incompatible CPU module with a
compatible one.
Review and make the configuration to be a multiple CPU
system configuration compatible with the C Controller
module.
Reset the multiple CPU system and restart it.
Initialize the C Controller module.
(Page 62, Section 6.1 Initialization)
• Initialize the C Controller module.
(Page 62, Section 6.1 Initialization)
• Perform communication with the C Controller module
using the supported version of the Setting/monitoring
tool for the C Controller module.
(Page 52, CHAPTER 4 SOFTWARE PACKAGES)
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