Mitsubishi Electric MELSEC Q Series User Manual page 405

(a) Setting/monitoring tools for the C Controller module cannot be connected
Check the following items.
Check item
The Ethernet cable is not connected to the system
Ethernet port (S CH1).
The Ethernet cable is not connected to the built-in
Ethernet port (CH1 and CH2).
The destination of Setting/monitoring tools for the C
Controller module is set to a different route.
The C Controller module is inserted in a slot other than
that for No.1 in a multiple CPU system configuration.
In the multiple CPU system configuration, a CPU module
incompatible with the multiple CPU system is mounted.
The configuration is a multiple CPU system configuration
incompatible with the C Controller module.
The "Setting/monitoring tools for the C Controller module
operation" setting in the service setting function is
disabled.
The C Controller module has been communicated using
Setting/monitoring tool for the C Controller module whose
version is not supported.
(b) CW Workbench connection fails
Check the following items.
Check item
The Ethernet cable is not connected to the user Ethernet
port (CH1 and CH2).
The Ethernet cable is not connected to the built-in
Ethernet port (CH1 and CH2).
"Target Server Options" of CW Workbench are not
properly set.
CHAPTER 23 TROUBLESHOOTING
Corrective action
Connect the Ethernet cable.
Set a correct destination of Setting/monitoring tools for the
C Controller module, via Ethernet.
• Connect it to the No.1 CPU module and take actions
according to the error code.
• Reset CPU No.1 or reactivate the multiple CPU system
power supply.
Remove the incompatible CPU module from the main
base unit, or replace it with a compatible one.
Review and make the configuration to be a multiple CPU
system configuration compatible with the C Controller
module.
Initialize the C Controller module.
(Page 62, Section 6.1 Initialization)
• Initialize the C Controller module.
(Page 62, Section 6.1 Initialization)
• Perform communication with the C Controller module
using the supported version of the Setting/monitoring
tool for the C Controller module.
(Page 52, CHAPTER 4 SOFTWARE PACKAGES)
Corrective action
Connect the Ethernet cable.
Set "Target Server Options" of CW Workbench properly.
(CW Workbench Operating Manual)
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