Service Call; Communications Options - Electronics Line 3000 iConnect Installation Manual

10.4.2. WEB Remote Programmer (Relevant only when using ELAS connection)
Electronics Line 3000's WEB-based Remote Programmer (WEB RP) allows the installer or service provider to operate
and program the system via the WEB using ELAS database to get the list of supported Control Systems. To access WEB
RP, the installer must enter user name and password.

10.5. Service Call

The Service Call feature is designed to enable the user to call the monitoring service at the push of a button. When the
user presses the up arrow key button
seconds, a two-way audio connection with the central station is established.
10.5.1. Service Call Telephone Number
To edit the Service Call telephone number:
1. From the Programming menu, select Communications, Service Call, Phone Number [9531].
2. Enter up to 16 digits*. Use the key to enter "*", "#", "," (pause), "T" (switch to DTMF tone dialing), "P"
(switch to pulse dialing) or "+" (international code). Use the key to delete one character at a time.
Press when you have finished editing.
10.5.2. Service Call Interface
For the Service Call feature, you can choose whether the system employs cellular or PSTN communication.
To program the Service Call interface:
1. From the Programming menu, select Communications, Service Call, Interface [9532].
2. Select either GSM or PSTN.

10.6. Communications Options

10.6.1. Line Monitor
The Line Monitor feature monitors the PSTN telephone line. If a problem is detected with the line, a Media Loss event
is registered in the log.
To program the Line Monitor setting:
1. From the Programming menu, select Communications, Comm. Options, Line Monitor [95401].
2. Select Enabled or Disabled.
10.6.2. Periodic Test Interval
The Periodic Test is a test transmission the system sends to notify the central station that its reporting capability is
fully functional.
Two options are available for the Periodic Test:
You can program the system to send a Periodic Test message according to a chosen time interval. This
time interval can be between 1 and 254 hours (approximately 10 days).
The system calculates automatically the time the Periodic Test is sent according to the last four digits of
the account number. Automatically calculated tests can be sent daily, weekly or monthly according to
the Auto Interval option – see p. 71, 10.6.4 Auto Interval. This feature is designed to avoid overflow of
test reports to the central station at any given time.
Note: The Periodic Test event message is an unclassified event. This means that it does not belong to any
event group. If the Periodic Test Interval is programmed with any value other than 000, the event
message will be sent.
To program the Periodic Test Interval:
1. From the Programming menu, select Communications, Comm. Options, Test Interval [95402].
2. Enter the test interval (001-254 hours) or 255 for an automatically calculated test interval, then press
To disable the Periodic Test:
Program the Periodic Test Interval as 000.
70
and then presses and holds down the Service Call button
10 Communications
for a few
.
iConnect Installation Manual