Electronics Line 3000 iConnect Installation Manual page 21

2 System Installation
If the Control System is having difficulty connecting to ELAS, a trouble message is displayed. The following table
summarizes the trouble messages for this case.
LCD display
MEDIA LOSS
LAN MODULE
DEVICE TROUBLE
LAN MODULE
DHCP ERROR
XML FAIL
Table 2-1: ELAS Connection Trouble Message
In this case, check that the Control System's Internet Options are correctly programmed. If you still experience
problems, the IP Protocol and GPRS settings must be checked.
To check the IP Protocol and GPRS/LAN settings:
1. For GPRS settings, open the system housing and make sure a SIM Card with GPRS support is on the
GPRS module.
2. Close the Housing and enter your Installer code.
3. Enter [95112] (Programming, Communications, Accounts, Account 1, Protocol). If the setting is
correct, you will see IP Protocol.
4. Exit this menu and Enter [95113] (Programming, Communications, Accounts, Account 1, Interface). If
the setting is correct, you will see GPRS or LAN, respectively.
Caution: When using a SIM card with a PIN code, the installer has to make sure that the PIN code
programmed in the Control System is the same as the SIM card's PIN code – see p. 72
Code.
iConnect Installation Manual
Trouble Restored by
condition
LAN down LAN restore
Faulty Ethernet Replacement of
module faulty module
IP parameters Change IP LAN
can not be set settings or
because of restored DHCP
missing DHCP service
services
Control panel fails Successful
to communicate communication
with the XML with XML Proxy
Proxy
, 10.7.2 PIN
15