Hard Disk Drive - Canon ColorPASS-GX400 Installation And Service Manual

S P 90
ERVICE ROCEDURES

Hard disk drive

The factory-installed hard disk drive (HDD) is formatted and loaded with system software,
network drivers, and printer fonts. The hard disk drive is also used to store spooled print jobs.
Available space on the hard disk drive is displayed on the Info screen of the copier touch panel
and in Command WorkStation.
If you replace the hard disk drive with a new one, you must install system software as
described on page 104. (Spare hard disk drives are not shipped with preinstalled system
software.)
Do not replace the hard disk drive and the motherboard at the same time. Doing so in the
wrong order, without updating the system (see page 64), will cause the system to malfunction.
It is unlikely that both the hard disk drive and the motherboard are defective. Avoid replacing
both to solve one problem. If troubleshooting strategies (such as checking cables and
connections; see pages 113 and 114) do not solve the problem, and you suspect either the
hard disk drive or the motherboard is at fault, use the following order to troubleshoot: replace
the hard disk drive, install system software, and then check to see if the problem persists. If it
does, perform other procedures, such as replacing the motherboard (see page 64).
Proper handling
Improper handling can damage a hard disk drive. Handle the hard disk drive with extreme
care.
• Use proper ESD practices when grounding yourself and the ColorPASS.
• Keep magnets and magnetic-sensitive objects away from the hard disk drive.
• Do not remove the screws on top of the hard disk drive. Loosening these screws voids
the warranty.
• Never drop, jar, bump, or put excessive pressure on the hard disk drive.
• Handle the hard disk drive by its sides and avoid touching the printed circuit board.
• Allow the hard disk drive to reach room temperature before installation.
Hard disk drive problems may be caused by the following:
• Loose or faulty connections
• Faulty data or power cable
• Faulty hard disk drive
Make sure that you attach an ESD grounding wrist strap and follow standard ESD
precautions before handling ColorPASS components.