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S e r v i c e M a n u a l
020-001481-01
Christie DHD410S

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Summary of Contents for Christie DHD410S

  • Page 1 S e r v i c e M a n u a l 020-001481-01 Christie DHD410S...
  • Page 2 The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid.
  • Page 3: Table Of Contents

    How to access Multimedia mode ........21 DHD410S Service Manual...
  • Page 4 Verify image performance ......... 38 DHD410S Service Manual...
  • Page 5 Removing the keypad board ........77 DHD410S Service Manual...
  • Page 6 ......... 83 DHD410S Service Manual...
  • Page 7: Introduction

    Introduction This document provides technical information for assisting Christie qualified technicians in the servicing of the Christie DHD410S projection systems. Every effort has been made to make sure the information in this document is accurate and complete. However, due to continuing research all information is subject to change without notice.
  • Page 8: Main View

    Identify the main components of the projector. Ind. Part name Ind. Part name Control Panel Speaker Focus switch Power Socket Ventilation (inlet) Input/Output Connections IR Receiver Lens Ventilation (outlet) The interface is subject to model’s specifications. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 9: Service Guidelines

    Components must be replaced with exact equivalents. Failure to do so may result in unsafe operation. Servicing live equipment Only Christie qualified technicians who are knowledgeable about the hazards associated with hazardous voltage, ultraviolet exposure, and high temperatures are authorized to assemble, install, and service Christie equipment.
  • Page 10: Safety

    • Do not open or disassemble the projector as this may cause electric shock. • All installations must be performed by Christie qualified authorized trained installers. • Keep all combustible material away from the concentrated light beam of the projector.
  • Page 11: Laser Safety Warnings

    • Follow the control, adjustment, or operation procedures to avoid damage or injury from exposure of laser radiation. • The instructions for the assembly, operation, and maintenance include clear warnings concerning precautions to avoid possible exposure to hazardous laser radiation. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 12: Service Setups

    Quantum Data 802B or CHROMA2327 (Color Video Signal & Pattern Generator) • CL200 or CL200A Service modes To maintain the DHD410S, entering the service mode. Entering Service mode Learn how to enter the Service mode. 1. Turn on the projector.
  • Page 13: Test Inspection

    When performing a functional test, to optimize the image before testing, adjust the zoom and focus. • DHD410S: Analog 1920 x 1080 @60Hz Adjusting the frequency and tracking boundary If the projected image appears with noise or flicker, adjust the frequency and tracking boundary.
  • Page 14: Adjusting Color Performance

    Adjusting the phosphor index on page 16. 3. If the color appears abnormal under the 256 Gray pattern, to do a Filter Index adjustment, enter Service mode. on page 17. Adjusting the color index DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 15: Performing Ld Calibration

    3. On the IR remote keypad, select VGA-1 ADC Calibration. 4. Press Enter. 5. “OK” will be shown on the screen. 6. Select VGA-2 ADC Calibration. 7. Press Enter. 8. “OK” will be shown on the screen. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 16: Adjusting The Phosphor Index

    Adjust the index upwards until blue does not appear smooth. b. Record the a index value. c. Adjust the index downwards until blue does not appear smooth. d. Record the b index value. e. Set the index value to (a+b)/2. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 17: Adjusting The Color Index

    Adjust the index upwards until blue does not appear smooth. b. Record the a index value. c. Adjust the index downwards until blue does not appear smooth. d. Record the b index value. e. Set the index value to (a+b)/2. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 18: I/O Port Function Test

    To perform the HDMI port performance test, complete the following steps. 1. Connect the projector and DVD player using a 4K HDMI cable. 2. Switch the signal source to HDMI. The image of DVD player is projected. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 19: Running A Vga1-In/Ypbpr Connector Port Performance Test

    The image of on-screen display menu is projected. Performing a network function test on the network port The following browsers are supported for this test: • Internet Explorer: version 11 or higher is required. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 20 Connect the PC and the projector Ethernet Port with a RJ45 cable. b. Use a web browser to navigate to http://10.0.21.100. c. For the Access type, select Administrator. d. Enter the password admin. e. Click Login. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 21: Performing A Multimedia Function Test

    2. Enable your laptop/notebook WiFi function, and search the AP name listed in the Wi-Fi network list. 3. On the initial connection, you will be prompted to enter a password. Enter the password. 4. Open your web browser and type the IP address. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 22: Usb Storage Display

    2. Use the Up and Down arrows to select the file category and press the Enter key. Use the Up and Down arrows to select the file to view/play and press the Enter key to confirm. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 23: Performing A Rs232 Port Function Test

    1. Connect the projector and PC by RS232 cable. 2. Set the PC Baud Rate to 19200. 3. Input the RS232 command (PWR 1). The projector returns the following (P). Performing a IR Camera function test DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 24: Projector Setting

    “ESC” key) After the 9th point of calibration is finished, please wait for 2 seconds while calibration data is saved, then touch is ready for use. If the “auto Calibration still failed” message appears on screen, please change • to manual calibration mode. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 25: On-Screen Display Functionality Inspection

    Screws All screws must be properly installed and of the right type. Safety or warning labels All safety and warning labels must be visible. Connectors All interface connectors must be installed and functional. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 26: Firmware

    Firmware DHD410S projector uses web user interface to upgrade the system firmware. Use this chapter for the firmware upgrade processes. System requirements Below are the minimum system requirements for the firmware upgrade. Minimum system requirements Hardware • Projector • Power cord, provided with the projector and appropriately rated for your region •...
  • Page 27: Get Into Firmware Download Mode

    6. To verify the firmware version, unplug the power cord and USB cable, then re-plug the power cord to power on the projector. Enter Service Mode to check the system firmware version. Consult your Christie dealer for more information when the firmware upgrade failure continuous. MCU Firmware upgrade Keep the projector in standby mode during firmware upgrade.
  • Page 28: Multimedia Firmware Upgrade

    8. To verify the firmware version, unplug the power cord and USB cable, then re-plug the power cord to power on the projector. Enter Service Mode to check the multimedia firmware version. Consult your Christie dealer for more information when the firmware upgrade failure continuous. Multimedia Firmware upgrade After replace main board, check the firmware version and upgrade if necessary.
  • Page 29: Edid Upgrade

    Enter Service Mode to check the multimedia firmware version after the CHRISTIE logo appear. Consult your Christie dealer for more information when the firmware upgrade failure continuous. EDID upgrade After replace main board, need to upgrade EDID to re-write serial number Get into EDID Download Mode To update the firmware on your projector, you must get into firmware download mode first.
  • Page 30 10. To verify the firmware version, unplug the power cord and USB cable, then re-plug the power cord to power on the projector. Enter Service Mode to check the multimedia firmware version. Consult your Christie dealer for more information when the firmware upgrade failure continuous. DHD410S Service Manual...
  • Page 31: Troubleshooting

    Warning up state Flashing Burn-in on Flashing Flashing Burn-in off Flashing Flashing Power NG Light Light Fan Lock Flashing slow:3s CW breakdown Flashing fast:500ms Overheat Light LD overheat Light LD voltage error Light DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 32: Warning And Error Thresholds

    The projector shutdowns in 30 seconds after a warning threshold being reached. All fan warnings are set to 75% of their normal operating speeds at full power mode. Warning (RPM) Fan 1 Fan 2 Fan 3 DMD Fan P/W Fan DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 33: Main Procedure

    Is the image quality good? performance Refer to verify the IR remote Is the IR remote keypad keypad operation working? Refer to verify the network Is the network connection connection functioning? No fault found DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 34: Verify Power Connection

    Ensure the top cover is in the place and properly fastened? closed position Measure the J1 pin5 on the main Replace the LVPS board is output 5V? Replace the main board and the keypad board. No fault found DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 35: Verify Power Functionality

    Troubleshooting Verify power functionality DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 36 Troubleshooting Verify power functionality DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 37: Verify Image Performance

    Troubleshooting Verify image performance DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 38 Troubleshooting Verify image performance DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 39: Verify Image Performance

    Troubleshooting Verify image performance DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 40 Troubleshooting Verify image performance DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 41: Verify Ir Remote Keypad Operation

    Troubleshooting Verify IR remote keypad operation DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 42: Verify The Network Connection

    Troubleshooting Verify the network connection DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 43: Parts And Module Replacement

    Phillips Jewelers screwdriver • M3 Allen key • M4 Allen key • M3 socket driver • M6 socket driver • M14 socket driver • Side cutters • Electrostatic protective strap and pad • Cloth wipes DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 44: Index Of Parts And Modules

    Parts and module replacement Index of parts and modules The following table lists the parts and modules for Christie DHD410S projector. Description Part number Fans P/W fan (#6) 003-006566-XX DMD fan 003-005522-XX System cooling fan (#1, 2, and 3) 003-005520-XX...
  • Page 45 011-107224-XX I/O cover—black 003-006040-XX Keypad enter key—white 003-005786-XX Keypad enter key—black 003-006038-XX Carton 003-006567-XX Harnesses Power cord (JP) 003-005849-XX Power cord (US 15A) 003-005659-XX Power cord (US 20A) 003-005658-XX Accessories Remote control 003-005519-XX DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 46: Projector Covers

    IR camera harness connectors to remove the top cover module. 2. Remove the keypad board. SeRemoving the keypad board on page 77. 3. Remove the IR camera module. Removing the IR camera on page 65. 4. Remove the top cover. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 47: Removing The Dust Filter

    4. To install the filter, reverse the previous steps. Removing the left-side cover The left-side of the projector is determined by facing forward from rear of the projector. 1. Remove the top cover. on page 46. Removing the top cover DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 48: Removing The Right-Side Cover

    The front cover provides access to the lens assembly and front IR sensors. 1. Remove the top cover. on page 46. Removing the top cover 2. Remove the main board. 3. See on page 77. Replacing the main board 4. Remove the combiner module. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 49: Removing The Rear Cover

    15. To re-install, follow these steps in reverse order. Removing the rear cover The rear cover provides access to the air cooing. 1. Remove the top cover. on page 46. Removing the top cover DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 50: Removing The Bottom Cover

    Replacing the laser driver board 8. Remove the combiner module. on page 73. Replacing the combiner module 9. Remove the light engine. on page 71. Replacing the light engine 10. Remove front cover. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 51 16. Remove the 12 M3 screws with a Phillips #1 screwdriver securing the bottom cover. 17. Remove three adjust foot securing bottom cover. 18. If required, replace the bottom cover. 19. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 52: Ventilation And Cooling

    Removing the right-side cover 3. Take out system fans. Fan1 Fan2 Fan3 4. Remove the corresponding fan from the mylar. 5. Replace the affected fan. 6. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 53: Replacing Dmd Fan

    66. Replacing the speaker 3. Remove the rear cover. on page 49.. Removing the rear cover 4. Remove the left-side cover. on page 47.. Removing the left-side cover 5. Remove the right-side cover. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 54 Replacing the power supply on page 67. 12. Remove DMD fan. Replacing DMD fan on page 62. 13. Remove fan1,2,3. Replacing fans 1, 2, and 3 on page 61. 14. Tear off the mylar. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 55 16. To release the P/W fan, remove the three M3 screws with a Phillips #1 screwdriver. 17. Replace the P/W fan. 18. To re-install the fan modules, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 56: Electronics

    Removing the front cover interlock switch The top cover interlock switch prevents the projector from operating when the top cover is off the projector. 1. Remove the top cover. on page 46. Removing the top cover DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 57: Replacing The Speaker

    Removing the top cover on page 46. 2. Unplug the connector on the main board, and remove one screw with a Phillips #1 screwdriver. 3. Take out speaker. 4. Separate the speaker from rubber. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 58: Replacing The Power Supply

    6. Remove three hex screws with a Phillips #1 screwdriver securing the power supply. 7. Unplug the two connectors. To laser driver board To main board 8. Replace the power supply. 9. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 59: Removing The Ac Inlet

    11. Remove the power supply. on page 67. Replacing the power supply 12. Remove DMD fan. on page 62. Replacing DMD fan 13. Remove fans 1, 2, 3. on page 61. Replacing fans 1, 2, and 3 DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 60 16. Remove two screws and tear off mylar securing the AC inlet. Then remove three screws securing filter fan. 17. Lift up the AC inlet. 18. Remove the AC inlet from the bracket hole. 19. Replace the AC inlet. 20. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 61: Optics

    Replacing the main board 3. Remove the combiner module. on page 73. Replacing the combiner module 4. To remove the white slicone and rubber on the sealing cover, use the side cutters carefully. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 62: Replacing The Light Engine

    Replacing the light engine must be done in a clean room. To remove the light engine, complete the following steps. 1. Remove the top cover. on page 46. Removing the top cover 2. Remove the main board. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 63 6. Remove two screws securing the focus ring. 7. Cut off one cable tie. 8. Remove four screws, and then take out the engine module. 9. Remove the light engine. 10. Remove the DMD board. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 64: Replacing The Combiner Module

    To remove the combiner module, complete the following steps. 1. Remove the top cover. on page 46. Removing the top cover 2. Remove the main board. on page 77. Replacing the main board 3. Unplug one connector from laser driver board. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 65: Replacing The Dmd

    3. Remove the combiner module. Replacing the combiner module on page 73. 4. Remove the light engine. Replacing the light engine on page 71. 5. Remove the four M3 screws with a Phillips #1 screwdriver. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 66 6. Rotate the screw 180° counterclockwise to remove the DMD Chip from the DMD board. on page 83. Replacing the DMD board This steps need to be carried out in a clean-room environment. 7. Replace the DMD. 8. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 67: Printed Circuit Boards And Sensors

    Removing the front cover 6. Remove the front IR sensor board from the hook of front cover. 7. Replace the front IR sensor board. 8. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 68: Removing The Keypad Board

    7. To re-install, follow these steps in reverse order. Replacing the main board To remove the main board, complete the following steps. 1. Remove the top cover. on page 46. Removing the top cover DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 69 3. Remove three screws with a Phillips #1 screwdriver securing I/O shielding. 4. On the top side of the main board, disconnect the 13 connectors, indicated by the labels (A-M) in the image below. E F G H I J K L M DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 70 Composed of red, black, and white wires, a white connector, and a black wire tube (three pin) SPK R Composed of red, and black wires, a white connector, and a black wire tube (two pin) DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 71 5. On the main board, remove the four M3 screws with a Phillips #1 screwdriver securing the main board module. 6. Remove four screws to separate main board module from the bottom shielding. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 72: Replacing The Audio Board

    1. Remove the top cover. on page 46. Removing the top cover 2. Remove the main board. on page 77. Replacing the main board 3. Remove the audio board. on page 81. Replacing the audio board DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 73: Replacing The Laser Driver Board

    3. Unplug three connectors securing the LD driver board. 4. Replace the laser driver board. 5. Transfer the connectors to the new laser driver board. 6. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 74: Replacing The Photo Sensor Board

    2. Remove the main board. Replacing the main board on page 77. 3. Remove the combiner module. Replacing the combiner module on page 73. 4. Remove the light engine. Replacing the light engine on page 71. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 75 6. Rotate the screw 180° counterclockwise to remove the DMD Chip from the DMD board. on page 74. Replacing the DMD This steps need to be carried out in a clean-room environment. 7. Replace the DMD board. 8. To re-install, follow these steps in reverse order. DHD410S Service Manual 020-001481-01 Rev. 1 (10-2018)
  • Page 76 Corporate of ces Worldwide of ces Christie Digital Systems USA, Inc. Australia Germany Republic of South Africa United Kingdom Cypress ph: +61 (0) 7 3624 4888 ph: +49 2161 664540 ph: +27 (0)11 510 0094 ph: +44 (0) 118 977 8000...

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