Handling Many Calls At Once; Using Hold; Retrieving A Held Call; Holding Automatically - Nortel Modular ICS 6.0 Manual

Handling many calls at once

Using Hold

You can temporarily suspend a call by pressing
When a call is on hold, its indicator flashes on all telephones
that have access to the line. The call can be retrieved from any
of these telephones.
On the M7100 and T7100 sets,
lines. One line is active, the other is on hold. These sets cannot
retrieve a call placed on hold by another telephone.
Tip -
answering Norstar set. For more information on Hunt Groups
see Programming Hunt Groups on page 161.

Retrieving a held call

You can connect to a call on hold by pressing the flashing line
button of the held call.

Holding automatically

If your line has been programmed with full autohold, you can
switch from one call to another and have your calls put on hold
automatically.
Press the line button of the caller you want to speak to. Your
current caller is put on hold automatically.
P0992640 03
Answered Hunt Group calls can be placed on hold at the
³
³
alternates between two
Modular ICS 6.0 System Coordinator Guide
.