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Nortel i2004 User Manual

Nortel i2004 User Manual

Internet telephone
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[Standard—Nortel Networks
Confidential]
i2004 Internet Telephone
User Guide
Part No. NN10042-113
April, 2003

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Summary of Contents for Nortel i2004

  • Page 1 [Standard—Nortel Networks Confidential] Part No. NN10042-113 April, 2003 i2004 Internet Telephone User Guide...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the right to make changes to the products described in this document without notice. Nortel Networks Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 30 days of purchase to obtain a credit for the full purchase price. “Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content (such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies.
  • Page 4 (for DoD entities). Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails to comply with the terms and conditions of this license. In either event, upon termination, Customer must either return the Software to Nortel Networks or certify its destruction.

  • Page 5: Table Of Contents

    Installing your i2004 Internet Telephone ........
  • Page 6 Resetting your i2004 Internet Telephone ........
  • Page 7 Locating the MAC address ..........73 Manually restarting your i2004 Internet Telephone ......73 Call does not connect .
  • Page 8 [Standard—Nortel Networks Confidential] NN10042-113...
  • Page 9 Table 5 i2004 Internet Telephone icons ....... . . 24 Table 6 i2004 Internet Telephone functions .
  • Page 10 [Standard—Nortel Networks Confidential] Tables NN10042-113...

  • Page 11: About This Guide

    For a brief overview of how to use the SIP Multimedia PC Client to control your i2004 Internet Telephone, see Appendix A, “Using the SIP Multimedia PC Client and the i2004 Internet Telephone,” on page Audience This guide is intended for subscribers of the i2004 Internet Telephone services and features. i2004 Internet Telephone User Guide...

  • Page 12: Text Conventions

    About this guide Text conventions This guide uses the following text conventions: bold text Indicates the i2004 softkey you need to press Example: Press the Ok softkey. italic text Indicates new terms, document titles Example: See the i2004 Internet Telephone User Guide.

  • Page 13: Related Publications

    • SIP Personal Agent User Guide How to get help If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance. If you purchased a Nortel Networks service program, contact Nortel Networks Technical Support.
  • Page 14 [Standard—Nortel Networks Confidential] About this guide NN10042-113...

  • Page 15: Setting Up And Initializing Your I2004 Internet Telephone

    Setting up and initializing your i2004 Internet Telephone This section describes how to setup and initialize your i2004 Internet Telephone. Tip: Your system administrator must ensure that your network is prepared for you to setup and initialize your i2004 Internet Telephone.

  • Page 16: Installing Your I2004 Internet Telephone

    [Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone The following picture shows an i2004 Internet Telephone: 6 Line buttons Hold button Set lamp Goodbye button Primary line button Display 4 softkeys Navigation buttons Handsfree button...
  • Page 17 [Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone For a telephone not sharing a LAN access with a PC: Connect one end of the Ethernet cable to the Ethernet plug (identified with a network icon) on the telephone, and the other end to your 10/ 100-BaseT Ethernet jack.

  • Page 18: Initializing Your I2004 Internet Telephone

    Refer to “Initializing options” on page When you power up the i2004 Internet Telephone for the first time, you will see the introduction screen with a flashing Nortel Networks display as shown in the following picture: 06/06 9:31 am...

  • Page 19: Table 1 Initializing Options

    [Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone Table 1 Initializing options When you power up your i2004 Internet Telephone ... Then ..if the display shows that the server is go to “Setting DHCP parameters” on...
  • Page 20 Step 1: Enter an activation key When the i2004 successfully connects to the server, the Enter Activation Key screen appears. Tip: If your i2004 Internet Telephone cannot locate the server, it will automatically retry every two minutes.
  • Page 21 Activate Provisioning . . . Alpha Once the i2004 Internet Telephone is successfully provisioned then you may see an idle display that indicates you are ready to use the phone or, you may be prompted to log in. Step 2: Logging in to your i2004 Internet Telephone The device is ready for login, and the newly provisioned device idle screen displays.
  • Page 22 [Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone Figure 3 shows user "tom" logging in. Tip: When typing in your user name, you only need to type in the "user" portion of the name, not the @domain portion.
  • Page 23 Note: To change the network provisioned values for the UseProv softkey see the SIP Personal Agent User Guide. If the i2004 has been provisioned into the database and a user has been assigned, then the OnHook screen displays (Figure 6).

  • Page 24: To Reset Your I2004 Internet Telephone

    [Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone Figure 6 Idle Screen        Tom         OnHook 06/06 9:31 am          Welcome          View          Servcs          DND          Config Tip: The idle screen text (for example, "Welcome") can be changed and may vary depending on what has been provisioned. Refer to “Setting the...

  • Page 25: To Upgrade Firmware

    Chapter 1 Setting up and initializing your i2004 Internet Telephone To upgrade firmware Tip: If there is a newer firmware load for your i2004 Internet Telephone then you need to upgrade. When the display prompts you to upgrade your firmware        Firmware...
  • Page 26 [Standard—Nortel Networks Confidential] Chapter 1 Setting up and initializing your i2004 Internet Telephone NN10042-113...

  • Page 27: Introducing The I2004 Internet Telephone

    Telephone and some basic functions to get you started using your phone. Your i2004 Internet Telephone: features and services Your i2004 Internet Telephone is a device that is as familiar and easy to use as your traditional telephone, yet capitalizes on all the new capabilities available from your internet connection.
  • Page 28 — multiple user logon — inbox — outbox — address book — list of Buddies Your i2004 Internet Telephone also provides features not available on traditional phone systems including: • instant messages—send, receive and reply to instant messages on your i2004 Internet Telephone.

  • Page 29: Some Useful Terms You Should Know

    Multiple user logon Your i2004 Internet Telephone can support up to 6 lines. That means that 6 different people can log on to a single i2004 Internet Telephone to receive and place calls.

  • Page 30: Address Book

    Inbox Your i2004 Internet Telephone keeps track of all the calls you receive which you can view by pressing the inbox button. Using the softkeys you can view a list of all the people who have called you or just the calls that you have missed. With the press of a softkey you can dial entries from your inbox.

  • Page 31: Getting To Know The I2004

    Chapter 2 Introducing the i2004 Internet Telephone Getting to know the i2004 i2004 buttons Your i2004 Internet Telephone includes buttons that provide instant access to features of the set. The following picture shows the buttons available on your i2004 Internet Telephone:...
  • Page 32 Using the i2004 quick buttons The i2004 quick buttons provide pre-programmed service access with a touch of a button. The quick buttons are located along the bottom of your i2004 phone, from middle to far right, as shown in the following picture:...

  • Page 33: Table 2 I2004 Quick Buttons

    [Standard—Nortel Networks Confidential] Chapter 2 Introducing the i2004 Internet Telephone Table 2 i2004 quick buttons Pressing this quick button... Activates this function and softkeys... Address book Access to a network-based address book. Select • Call - to place a call to the highlighted entry in the list •...
  • Page 34 Allows you to select an alternate server. A display prompts "Use Alternate Server?" and displays the IP and Port of the alternate server. Select • Ok - to have your i2004 Internet Telephone attempt to connect to the alternate server listed in the display •...
  • Page 35 [Standard—Nortel Networks Confidential] Chapter 2 Introducing the i2004 Internet Telephone The i2004 display The i2004 Internet Telephone display is organized as follows: line button user label line line buttons buttons        Tom primary line         OnHook 06/06 9:31 am status line status icon...

  • Page 36: Table 3 Alphanumeric Dialing Exercise

    "o". You can cycle through the letters (and finally the actual number) by repeatedly pressing the number button. Names or words that have two adjacent letters that require the same button, such as in the name "nortel", are entered by entering the first character, briefly pausing, and entering the next letter.

  • Page 37: Table 4 Symbols

    [Standard—Nortel Networks Confidential] Chapter 2 Introducing the i2004 Internet Telephone Tip: To enter an uppercase letter, press the up navigation button following the entered letter. To change to lowercase press the down navigation button following the entered letter. The back navigation button erases the last character.

  • Page 38: Table 5 I2004 Internet Telephone Icons

    Recognizing common i2004 Internet Telephone icons. The i2004 Internet Telephone displays various icons to indicate call and feature status. The following table presents some of the more common icons that you will see on the display.
  • Page 39 [Standard—Nortel Networks Confidential] Chapter 2 Introducing the i2004 Internet Telephone Table 5 i2004 Internet Telephone icons Icon Meaning message waiting instant message missed call i2004 Internet Telephone User Guide...
  • Page 40 [Standard—Nortel Networks Confidential] Chapter 2 Introducing the i2004 Internet Telephone NN10042-113...

  • Page 41: Configuring The I2004 Internet Telephone

    [Standard—Nortel Networks Confidential] Chapter 3 Configuring the i2004 Internet Telephone This section describes the settings that you can customize on your i2004 Internet Telephone. The Configuration menu of the i2004 Internet Telephone includes the following options: Contrast Setting Preferences Idle Display...

  • Page 42: Adjusting The Contrast Settings

    [Standard—Nortel Networks Confidential] Chapter 3 Configuring the i2004 Internet Telephone Adjusting the contrast settings To set how light or dark the characters appear on your LCD display Press the Config softkey. Highlight the Contrast Setting option and press the Select softkey.

  • Page 43: Setting Im Display

    You can set the actions of the Ignore softkey. The Local setting stops an incoming call from ringing on your i2004 Internet Telephone, any other devices defined in your ring list continue to ring for the duration of the ring list before advancing to the next ring list.

  • Page 44: Setting The Idle Display Of The I2004 Internet Telephone

    [Standard—Nortel Networks Confidential] Chapter 3 Configuring the i2004 Internet Telephone Setting the idle display of the i2004 Internet Telephone You can customize a text label to display when your telephone is idle.To set the idle display of the telephone Press the Config softkey.

  • Page 45: Setting Time Preferences

    [Standard—Nortel Networks Confidential] Chapter 3 Configuring the i2004 Internet Telephone Setting time preferences You can choose how the date and time displays on your telephone screen and set your time zone. 06/06 9:31 am Time Prefs Date Format: DD/MM Timezone: Central Standa Time Format: 12-hour DateFm TmZone TimeFm Tip: Use the left and right navigation buttons to horizontally scroll the text.

  • Page 46: Displaying I2004 Information

    Highlight the Display Version option and press the Select softkey. The screen displays; the system release, build and date, IPCM IP address and port, firmware version, MAC address, IP Address of the i2004 and Terminal ID, Domain, Location. Use the navigation buttons to scroll through the information on the screen.

  • Page 47: Resetting Your I2004 Internet Telephone

    Press the Ok softkey to confirm the reset, or cancel to return to the idle display. Switching the server control If the connection to your server drops, your i2004 Internet Telephone will automatically switch to the secondary server. You can also manually switch to the secondary server.
  • Page 48 [Standard—Nortel Networks Confidential] Chapter 3 Configuring the i2004 Internet Telephone NN10042-113...

  • Page 49: Making Calls

    This section describes the various ways that you can place and receive calls on your i2004 Internet Telephone. Getting started: i2004 functions The i2004 Internet Telephone functions table lists the steps to follow for some of the functions you will use on an everyday basis. Table 6 i2004 Internet Telephone functions To...
  • Page 50 [Standard—Nortel Networks Confidential] Chapter 4 Making calls Table 6 i2004 Internet Telephone functions To... Do this... Place a 1. After initiating or receiving a call, press the NewCall conference call softkey to invite an additional party to the conversation. 2. Dial a phone number or enter an alphanumeric address.

  • Page 51: Placing A Call

    Alpha/NoAlph to activate alphanumeric dialpad characters • Subject to select a call subject to add to you call Placing a call You can make calls with your i2004 Internet Telephone in any of the following ways: To make a call with the...

  • Page 52: Entering An Address

    [Standard—Nortel Networks Confidential] Chapter 4 Making calls Entering an address To make a call you can dial a number (numeric address such as, 555-1212) or an alphanumeric SIP address (jdoe@domain.com). To enter an address using the dialpad Dial the number using the dialpad. When dialing, the left navigation button acts as a backspace button.

  • Page 53: Answering An Incoming Call

    Ignore to stop the call from ringing and handle it through a ring list “Incoming call options” on page 46 for more information. Note: For information on how to use set up ring lists refer to the SIP Personal Agent User Guide. i2004 Internet Telephone User Guide...

  • Page 54: Table 7 Softkey Options For Answered Calls

    [Standard—Nortel Networks Confidential] Chapter 4 Making calls After you have answered a call The following softkey options are available to you after answering a call. Table 7 Softkey options for answered calls Softkey Description Trnsfr Transfers the call to another party...

  • Page 55: Receiving A Second Call

    If you are on an active call and someone else tries to call you on the same line, the the i2004 Internet Telephone will alert you with an audible beep and the ringing call information will appear on the display. For example: While mjane and jdoe are talking, jdoe receives an incoming call from csmith.

  • Page 56: Switching Between Active Calls On The Same Line

    [Standard—Nortel Networks Confidential] Chapter 4 Making calls jdoe 06/06 9:31 am jdoe From: mjane From: csmith Transfr NewCall Join Audio Switching between active calls on the same line To switch between calls that are on the same line Use the navigation buttons to highlight the inactive call.

  • Page 57: Ending A Call

    The call between jdoe and csmith is left on hold. The information about the call between jdoe and csmith is displayed using the full screen. jdoe presses the Hold softkey to resume conversation with csmith. i2004 Internet Telephone User Guide...

  • Page 58: Placing A Conference Call

    [Standard—Nortel Networks Confidential] Chapter 4 Making calls Placing a conference call The i2004 Internet Telephone allows you to connect calls together to form a conference. While on a call, you can initiate a conference call to connect new parties to the call.

  • Page 59: Placing A Call On Hold

    Press the No softkey to complete the transfer without consulting with the party you are calling. The original called party is put on hold. The display confirms if the transfer is complete or fails. i2004 Internet Telephone User Guide...

  • Page 60: Incoming Call Options

    [Standard—Nortel Networks Confidential] Chapter 4 Making calls Press the Ok softkey to return to an idle display or, if the transfer failed, press the line key to reconnect the call. Call transfer with consult While on a call, you can call another address, speak with the person at the new address, and then transfer the original call to the new address.

  • Page 61: Redirecting A Call

    Ignore Stops the call from ringing on your i2004 Internet Telephone (call handling depends on the feature settings). The call is then handled by your ring list. For more information about Ignore feature settings see “Setting Ignore...

  • Page 62: Ignoring A Call

    Reasons see “Adding reject reasons” on page 54. For information about setting the i2004 Internet Telephone to automatically decline all calls see “Do not Disturb (DND)” on page Ignoring a call You can stop an incoming call from ringing (see “Setting Ignore action”...

  • Page 63: Sending And Receiving Instant Messages

    Tip: For more information about creating a ring list refer to the SIP Personal Agent User Guide. Sending and receiving instant messages Your i2004 Internet Telephone beeps to alert you when you receive a new instant message (IM) and shows the message on the display. To send an instant message press the quick button and select the Send IM option.
  • Page 64 [Standard—Nortel Networks Confidential] Chapter 4 Making calls NN10042-113...

  • Page 65: Managing Your Calls

    Chapter 5 Managing your calls This section describes how to manage your calls efficiently using both the i2004 Internet Telephone quick buttons and more advanced features in the View menu. The View menu option provides you with the following options:...

  • Page 66: Accessing The List Of Buddies

    You can maintain a list of users on your system that you frequently contact, using the SIP Personal Agent. Through the View menu on your i2004 Internet Telephone you can see who in your list of Buddies is Online, Offline, Busy, Be Right Back, Out-to-Lunch and Away.

  • Page 67: Adding Call Subjects

    Highlight a presence option and press the Select softkey. The display shows your new presence status and prompts you to confirm. Press the Ok softkey to confirm. Note: If the i2004 Internet Telephone resets then your presence status defaults to "online". Adding call subjects You can create a handy list of call subjects to let the person you are calling know the nature of your call.

  • Page 68: Adding Reject Reasons

    [Standard—Nortel Networks Confidential] Chapter 5 Managing your calls Adding reject reasons When you are unable to answer a call you can send a message telling the caller why you cannot answer. The reject reason text can be up to 40 characters in length however you must scroll to see messages longer than 24 characters.

  • Page 69: Using The Inbox Options

    [Standard—Nortel Networks Confidential] Chapter 5 Managing your calls Using the inbox options Your i2004 Internet Telephone maintains an inbox list of calls that you returned. You can access this list through the View softkey or by pressing the inbox quick button...

  • Page 70: To Call An Inbox Entry While On An Active Call

    [Standard—Nortel Networks Confidential] Chapter 5 Managing your calls To call an inbox entry while on an active call Press (Use the navigation buttons to highlight a particular inbox if more than one user is logged in, and press the Select softkey to access that inbox.) Highlight an entry or enter the number associated with the entry.

  • Page 71: Managing Your Address Book

    [Standard—Nortel Networks Confidential] Chapter 5 Managing your calls Managing your address book The i2004 Internet Telephone allows you to keep a list of addresses. Accessing your address book To access your address book and make a call Press . (Or press the View softkey, highlight the address book option and press the Select softkey.)

  • Page 72: Managing Your Outbox

    Press the Ok softkey to commit the changes or Cancel to cancel the changes. Managing your outbox The i2004 Internet Telephone keeps a list of all your outgoing calls. Accessing your outbox To access your outbox and make a call Press .

  • Page 73: Saving An Outbox Entry To The Address Book

    Highlight the entry and press the right navigation button to access entry details. Press the Save softkey. The display prompts, “Save as?”. You can change the entry text. Press the Save softkey again. The display confirms the address book update. i2004 Internet Telephone User Guide...
  • Page 74 [Standard—Nortel Networks Confidential] Chapter 5 Managing your calls NN10042-113...

  • Page 75: Advanced Features And Services

    [Standard—Nortel Networks Confidential] Chapter 6 Advanced features and services The Services menu gives you access to many advanced i2004 features: Stock Query Send IM Call Forward Do Not Disturb User Login User Logout Tip: For quick selection, press the number on the dialpad that corresponds to the menu item.

  • Page 76: Stock Query

    [Standard—Nortel Networks Confidential] Chapter 6 Advanced features and services Stock query Your i2004 Internet Telephone can be set up to display stock quotes on the display. Note: This feature may not be activated for your system. Contact your system administrator for more information.

  • Page 77: Instant Messaging

    Select the Servcs softkey. Highlight the Send IM feature and press the Select softkey. Press an Inbox, Outbox or Address Book quick button. Highlight an entry and press the Select softkey. Enter your message text. i2004 Internet Telephone User Guide...

  • Page 78: Call Forward

    Chapter 6 Advanced features and services Press the Send softkey. A confirmation message appears. Handling incoming instant messages When your i2004 Internet Telephone beeps to alert you of a new instant message (IM), you can Use the navigation buttons to scroll through the IM text.

  • Page 79: Canceling A Forwarded Call

    The telephone icon next to the line button becomes hollow. Note: If there is more than one user logged into the i2004 Internet Telephone then you must press the line button next to the line you want to forward.

  • Page 80: Nn10042

    The Do not Disturb feature blocks all calls on a per line basis and prevents them from ringing on your i2004 Internet Telephone. If your i2004 Internet Telephone is the only device defined in your first ring list then any incoming calls will be directly sent to the next ring list.

  • Page 81: User Logout

    [Standard—Nortel Networks Confidential] Chapter 6 Advanced features and services User logout To log out as an i2004 Internet Telephone user Press the Servcs softkey. Highlight the User Logout option and press the Select softkey. The screen prompts you to indicate your line (if there is more than one user logged in) and then for your password.
  • Page 82 [Standard—Nortel Networks Confidential] Chapter 6 Advanced features and services NN10042-113...

  • Page 83: Using The Sip Multimedia Pc Client And The I2004 Internet Telephone

    IP and multimedia services. For more information about this SIP Multimedia PC Client Set refer to the SIP Multimedia PC Client User Guide. To set up your SIP Multimedia PC Client to control your i2004 Internet Telephone Select Tools > Preferences and the i2004 Internet Telephone list item.The i2004 window displays.
  • Page 84 Internet Telephone that attempts to contact it on the port specified in Step 4. Check whether you wish the network to take over control of the i2004 Internet Telephone when the SIP Multimedia PC Client exits.The default is that this feature is activated.
  • Page 85 SIP Multimedia PC Client main window The SIP Multimedia PC Client main window has a status area with an "I" button. This button turns green when the SIP Multimedia PC Client controls the i2004 for voice telephony. Figure 8 SIP Multimedia PC Client main window...
  • Page 86 [Standard—Nortel Networks Confidential] Using the SIP Multimedia PC Client and the i2004 Internet Telephone NN10042-113...

  • Page 87: Troubleshooting

    Locating the MAC address Examine your i2004 Internet Telephone set. A white label on the bottom of the set shows a series of two digit numbers (similar to 00 60 38 XX XX XX) that make up the device’s MAC address. Write this sequence down for later use. The...

  • Page 88: Call Does Not Connect

    [Standard—Nortel Networks Confidential] Troubleshooting Press the Config softkey and select the Reset Phone option. Call does not connect Before reporting a network problem ensure that you are using the correct address to call someone. Using SIP addresses versus IP addresses Rather than dialing an IP address (for example, ron@12.134.47.78), remember to...

  • Page 89: Quality Of Service Information

    To view quality of service information for an answered call Press the QoS softkey. Note the information displayed for the media stream of this call. i2004 Internet Telephone User Guide...
  • Page 90 [Standard—Nortel Networks Confidential] Troubleshooting NN10042-113...

  • Page 91: Setting Dhcp Parameters

    [Standard—Nortel Networks Confidential] Appendix C Setting DHCP parameters After you power up your i2004 Internet Telephone, if the display indicates that the server is unreachable and it continuously resets then you need to configure some parameters. 01/01 12:00 am Server unreachable Restarting . . .

  • Page 92: Begin The Initialization Process

    [Standard—Nortel Networks Confidential] Setting DHCP parameters Begin the initialization process To begin the initialization process, at the flashing Nortel Networks screen, quickly press each of the four softkeys (located at the bottom of the display screen) once, pressing from left to right.

  • Page 93: Table 9 Setting Dhcp Configuration Parameters

    Warning: The VLAN parameter should never be selected unless the underlying network switches have been configured to filter on VLAN IDs. Otherwise, the i2004 may fail to work properly. After pressing the Ok softkey on the last configuration parameter, you will see a message "Locating Server".

  • Page 94: If Your Network Does Not Support Dhcp

    [Standard—Nortel Networks Confidential] Setting DHCP parameters If your network does not support DHCP If your network does not support DHCP Enter a 0 on the dialpad, to indicate that DHCP is not supported. Follow the prompts to set all necessary parameters as described in...

  • Page 95: Table 10 Setting Non-Dhcp Parameters

    Service (applies to i2004 with firmware version xxxxB30 Warning: The VLAN parameter should never be selected unless the underlying network switches have been configured to filter on VLAN IDs. Otherwise, the i2004 may fail to work properly. i2004 Internet Telephone User Guide...

  • Page 96: Table 11 Initializing Options After Setting Parameters

    After pressing the Ok softkey on the last configuration parameter, you will see a message "Locating Server". Where to go next After the i2004 Internet Telephone has successfully located the server, follow the instructions in the following table. Table 11 Initializing options after setting parameters If ...

  • Page 97: Customer Support

    [Standard—Nortel Networks Confidential] Appendix D Customer support You can order the following parts and supplies for your i2004 Internet Telephone from your authorized distributor as follows: Table 12 Separately orderable parts Description Part number Power supply - North America A0619627...
  • Page 98 [Standard—Nortel Networks Confidential] Customer support NN10042-113...

  • Page 99: Index

    47 stock query 62 transfer 45 call forward 64 canceling 65 features and services 13 changing servers 33 forwarding a call 64 conference call 44 configuration 27 connecting your i2004 2 Help ix i2004 Internet Telephone User Guide...
  • Page 100 [Standard—Nortel Networks Confidential] Index hold 45 receiving a second call 41 rejecting a call 66 icons 24 reset 33, 73 ignore 48 returning missed calls 55 IM , see instant messages incoming call options answering a call 46 server control 33...

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