Nortel Modular ICS 6.0 Installer's Manual
  1. Manuals
  2. Brands
  3. Nortel Manuals
  4. Telephone Accessories
  5. Modular ICS 6.0
  6. Installer's manual

Nortel Modular ICS 6.0 Installer's Manual

Nortel modular ics 6.0 digital system package
Hide thumbs Also See for Modular ICS 6.0:
1
2
Table Of Contents
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
Table of Contents

Advertisement

Quick Links

Download this manual
Modular ICS 6.0
Installer Guide
Norstar and Meridian are trademarks of Nortel Networks
© Copyright Nortel Networks 2002
1-800-4 NORTEL
www.nortel.com/norstar
P0992638 03
Printed in Canada

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Modular ICS 6.0 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Nortel Modular ICS 6.0

Summary of Contents for Nortel Modular ICS 6.0

  • Page 1 Modular ICS 6.0 Installer Guide Norstar and Meridian are trademarks of Nortel Networks © Copyright Nortel Networks 2002 1-800-4 NORTEL www.nortel.com/norstar P0992638 03 Printed in Canada...

  • Page 3: Table Of Contents

    Services and features for ISDN PRI and BRI 41 PRI services and features 41 BRI services and features 42 Feature descriptions 43 Network name display 43 Message Waiting Indicator (MWI) 44 Name and number blocking 44 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 4 Programming ISDN equipment 65 Terminal equipment for BRI cards 65 Devices on an S or LT loop (BRI cards only) 65 ISDN router 67 D-packet service (BRI cards only) 68 POSTA for ISDN BRI 69 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 5 PRI dialing plan example for two-way DID 108 Static DID and two-way DID 109 Private networking using PRI SL-1 110 SL-1 networking features 110 Features specific to Advanced Private Network 111 Private Network Tandem calling 112 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 6 Select E&M trunks to the private network 162 Norstar Line Redirection feature 163 ETSI MCDN and network features 165 Network Call Diversion 165 Allowing NCD 166 Feature description 166 Programming and restrictions 167 Selective Line Redirection 168 Programming Extensions 169 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 7 Upgrading from MICS 6.0 to MICS-XC 6.0 196 Trunk and Station Modules 199 Global Analog Trunk Cartridge/CLI Cartridge 200 Off-core DTI card 201 Replacing a Modular 8x24 KSU 201 Trunk module line numbering 205 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 8 Moving telephones 267 Installing ISDN BRI terminal equipment 268 S or T wiring for terminal equipment 268 S or T extension wiring configurations 268 Additional power 269 U-LT wiring for terminal equipment 270 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 9 Viewing the programming for a line 294 Programming sequence 295 Profiles and Dialpads 296 Profile programming 296 Profile parameters 296 Changing the profile 299 Dialpad programmin g300 Startup programmin g301 Performing Startup 301 Changing the default template 302 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 10 Allow link 328 Line/set restrns 329 Telco features 330 Feature assignment (CLID alignment) 330 Caller ID set 330 Extl VMsg set 331 1stDisplay 331 Called ID 332 Log space 332 Lines 333 Trunk/Line data 333 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 11 Schedule times 355 Ringing service 357 Ringing groups 357 Sched:Night 358 Service 358 Trunk answer 358 ExtraDial telephone 359 Line settings 359 Restrn service 360 Routing service 361 Routes and destination codes 363 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 12 Moving members of a group 391 Assigning or unassigning lines to a group 392 Assigning a distinctive ring pattern to a Hunt Group 392 Setting the distribution mode 393 Setting the hunt delay 394 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 13 Clid match 409 Direct-dial 410 D-Dial1 410 Intrnl/Extrnl# 410 Line selection 410 CAP assignment 411 Dialing Plan 412 DN lengths (enbloc dialing) 412 Private networks 413 Public networks 415 Dial Timeout 416 Access codes 416 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 14 ETSI: Network diversion and MCID (profile 2 only) 442 Network Call Diversion 443 Malicious call identification (MCID) 445 MCDN services (profiles 1, 2, 4) 445 Telco features 447 VMsg ctr tel#s 447 Outgoing Name and Number Blocking 448 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 15 Software keys 452 ISDN-PRI 452 MCDN 452 Companion (MICS-XC only) 452 System Identification Number 453 Call the Nortel Customer Response Center 453 Entering the software keys 454 Hardware 455 Show module 455 Cards on KSU 455 Provisioning the DTI card for PRI 456...
  • Page 16 System test log 499 Checking the items in the log 499 Checking the current alarm 500 Checking when each item occurred 500 Checking consecutive repetitions of an event or alarm 500 Erasing the log 501 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 17 Operating a payload loopback test 532 CSU stats 533 Statistics 533 Checking the performance statistics 534 Checking the CSU alarms 536 Checking active alarms 536 Checking carrier failure alarms 536 Checking bipolar violations 537 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 18 Selected lines reads Not in service or Not available 559 Selected line pool displays: No free lines 561 Problems with optional equipment 562 Analog Terminal Adapter 562 Running a Maintenance session to test an ATA 562 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 19 Line pool access code gets overflow tone 585 Line pool access code gets ringback 586 Line pool access code gets busy tone 587 Dialed number gets no response 587 Specifications 589 Norstar system 589 Digital Trunk Interface 591 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 20 / Table of Contents Glossary 593 Index 613 Backup programming overlays 655 Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 21: Regulations

    This symbol (if applicable) on the product is used to identify the following important information: For equipment with internal power supplies • Mains nominal AC voltage 110-120 V~; 60Hz • Mains nominal AC voltage 220-240 V~; 50Hz P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 22: For Equipment With External Power Supplies

    If the product has been exposed to rain, water or liquid has been spilled on the product, disconnect and allow the product to dry out to see if still operates; but do not open up the product. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 23: North American Regulations

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 24: Devices Intended To Be Connected To The Public Switched Telephone Network

    (FIC): Trunk Cartridge USOC GATC LSDS (NT7B69AAAA) RJ21X 9.0F 02LS2 1.5B replacing DC 0.3 Loop Start/Disconnect Supervision (LS/DS)- NT7B75GA- GATC CI (NT7B75AAC) RJ21X 9.0F 02LS2 1.5B replacing DC 0.3 Call Information (CI)- NT5B41GA-93 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 25 If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it necessary. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 26 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 27: Signaling Method

    RENs, contact the local telephone company. Note: RENs are associated with loop start and ground start ports. Do not use for E&M or digital ports. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 28: Hearing Aid Compatibility

    Remain on the line and briefly explain to the dispatcher the reason for calling before hanging up. Perform such activities in the off-peak hours, such as early mornings or late evenings. Substitution of non-approved equipment will void the NORTEL warranty. Address for warranty and repairs in the US: Nortel 640 Massman Drive...

  • Page 29: Ce Marking

    The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 30 30 / Regulations Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 31: How To Use This Document

    Installer Guide and the Modular ICS Companion System Coordinator Guide. Information that is specific to MICS-XC systems or MICS systems is clearly marked within this guide. Note: Throughout this guide, reference to KSU refers to the Integrated Communication System (ICS). P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 32 32 / How to use this document Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 33: What's New With Norstar

    This allows a call to be parked on a SWCA button, and then the call can be retrieved by any other member of the group. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 34 To support this feature, the system speed dial codes have been increased to 200 entries, with three-digit codes from 001 to 255. Refer to the MIC ICS 6.0 System Coordinator Guide for a detailed description of System Speed dial programming. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 35: Functionality Changes For Version 6.0

    — T1 functionality has been removed from this profile. — The PRI SL-1 MCDN protocol, and all the networking features this protocol supports, is supported on this system. Refer to MCDN services (profiles 1, 2, 4) on page 445. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 36 Due to the expansion of the system speed dial feature codes up to 255, the user speed dial list has been changed to codes 256 to 279 (24 codes, no change from existing systems). Refer to User prefernces on page 321. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 37: Welcome To Isdn

    Note: Nortel endeavors to test all variations of ISDN BRI and PRI on Norstar. However, due to the number of variations, this is not always possible. Check with your service provider about compatibility.

  • Page 38: Comparing Isdn To Analog

    • BRI is known as 2B+D because it consists of 2 B-channels and one D-channel. • PRI is known as 23B+D because it consists of 23 B-channels and one D-channel. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 39: B Channels

    There are three layers at work in ISDN for Norstar. To support ISDN service, all three layers must be working properly. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 40: Isdn Bearer Capability

    BRI or PRI line that allows it to work within a larger ISDN hardware and software network. The bearer capability for BRI and PRI is voice/speech at 3.1 kHz audio, and data at unrestricted 64 kbps, restricted 64 kbps, 56 kbps. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 41: Services And Features For Isdn Pri And Bri

    – Message Waiting Indication (MWI) from the Voice Mail application – Network Call Redirection Information (NCRI), which is built on the existing Call Forward and Call Transfer features • tandem networking between Norstar systems P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 42: Bri Services And Features

    ISDN line if the line usually used by the Network DN is busy. (BRI only) • subaddressing of terminal equipment (TE) on the same BRI loop. However, terminal equipment which supports sub-addressing is not commonly available in North America.(BRI only) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 43: Feature Descriptions

    Calls can only be redirected a defined number of times within the network. This is currently hardcoded to five times. Once this limit is reached, call redirection will be disallowed regardless of the type of outgoing line being presented for redirection. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 44: Message Waiting Indicator (Mwi)

    Outgoing Name and Number Blocking on page 432. External call forwarding The system now allows you to forward calls to an external ² Ý number. This feature is activated using f rom the telephone. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 45: Mcdn Trunk Features

    Outgoing calls are routed through a dedicated PRI Pool and the calls can be routed based on various schedules. For information about system programming of this feature, see Programming Call by Call service selection on page 436. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 46: Emergency 911 Dialing

    Refer to the hardware section for Call-by-call routing on page 458. Emergency 911 dialing Modular ICS 6.0 with the ISDN PRI feature is capable of transmitting the telephone number and internal extension number of a calling station dialing 911 to the Public Switched Telephone Network.

  • Page 47: Mcid (Profile 2)

    The DTI card on your Norstar system can be configured to support PRI. For information on configuring a DTI card as a PRI type card, see Provisioning the DTI card for PRI on page 456. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 48: Isdn Hardware

    The loops on BRI-U and BRI-ST cards can be programmed to support either network or terminal connections. This allows you to customize your arrangement of lines, voice terminals, data terminals and other ISDN equipment. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 49: Bri-U2 And Bri-U4 Card

    T or S reference point connection (T loop or S loop) to an ISDN network using an external NT1 U-LT reference point The U-LT reference point connection provides a point-to- point digital connection between Norstar and TE equipped with a U interface. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 50: U-Nt Reference Points

    D-channel of an ISDN line. To deliver D-packet service, a network connection (U-NT) is programmed to work with a terminal connection (U-LT). The loops must be on the same physical card. For example, if the Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 51: S Reference Point

    The T reference point connections provide a point-to-point digital connection between the ISDN network and Norstar. A T loop provides lines that can be shared by all Norstar telephones, peripherals and applications, and ISDN TE. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 52: Clock Source For Isdn Cards

    U-NT and T reference points (loops). Terminal equipment on U-LT and S reference points (loops) derive timing from the ICS. Systems synchronize clocking to the first available, functional, network connection. If there are excessive errors on the Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 53 If your system has both a BRI and a DTI card configured as PRI installed, it is recommended that you use PRI as the primary clock source, see DTI card configured as a PRI card on page 47. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 54: Other Isdn Bri Equipment: Nt1

    S or T connection. In addition, it manages the maintenance messages travelling between the network and the NT1, and between the NT1 and the ICS. The NT1 from Nortel Networks is packaged two ways: • a stand alone package which contains one NT1 card (NTBX80XX) and a power supply (NTBX81XX) •...

  • Page 55: Working With Isdn

    Ordering ISDN PRI service in Canada In Canada, order Megalink™ service, the trade name for standard PRI service and set the Norstar equipment to the supported protocol that is identified by your service provider, either DMS-100 or NI-2. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 56: Ordering Isdn Pri Service In United States

    National ISDN BRI-NI-1. However we recommend using packages M or P with the Modular ICS. Contact your service provider for more information about the capability packages it offers. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 57 Multi-Line Hunt. Any of the ISDN packages will allow you to use sub- addressing, but your ISDN TE must be equipped to use sub- addressing for the feature to work. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 58: Supported Isdn Protocols

    Programming ISDN PRI resources Some steps will not be necessary, depending on the service you are providing. More detailed information is included under the individual headings and settings in the Programming and Maintenance sections. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 59 6. Re-enable the card in Maintenance. If required, the card goes through a firmware download process, which takes five to six minutes. During a firmware download, the bottom LED on the DTI card flashes. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 60: Programming Isdn Bri Resources

    6. Under Hardware, select the type for each loop: • for a BRI card, select T or S if the card type is BRI-ST • for a BRI-U2 or BRI-U4 card, select LT or NT Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 61 PRI Channel on page 524. If required, the card goes through a firmware download process, which takes five to six minutes. During a firmware download, the bottom LED on the BRI card flashes. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 62: Programming Isdn Pri Lines

    When the configuration programming under Hardware is complete, your PRI lines are ready to be programmed. For information on programming your PRI lines, see Call by Call service selection for PRI on page 433. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 63: Programming Isdn Bri Lines

    001, either line 001 or line 002 is selected. For loops which use a single SPID, assign both lines on a loop to a telephone to guarantee that all calls appear at the telephone. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 64: Programming Direct Inward System Access (Disa) On Pri Trunks

    DISA DN. This example has a Receive Digit Length = 4, DISA DN = 1234, and CbC Routing with (Service Type = FX, Map from SID = 2, Map to digits = 1234). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 65: Programming Isdn Equipment

    Once you have assigned ISDN DNs to a loop, designate one of the DNs as a Loop DN. The Loop DN acts as a main ISDN DN and completes the configuration of the loop. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 66 ISDN device to program it with a SPID and ISDN DN. DN 669 (incoming) SPID 0000066900 DN 670 (outgoing) SPID 0000067000 DN 668 DN 667 SPID 066700 SPID 066800 Loop DN 667 DN 275 SPID 0000027500 Loop DN 669 U-LT Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 67: Isdn Router

    To support Internet access, you must order BRI lines from your service provider, and subscribe to an Internet service from an Internet service provider (ISP). Your personal computer must have an Internet browser and any applications supplied by your ISP. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 68: D-Packet Service (Bri Cards Only)

    21-63. Your service provider may also supply you with a DN to program your D-packet device. The DN for D-packet service becomes part of the dialing string used by the D-packet to call the packet handler. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 69: Posta For Isdn Bri

    Your service provider, usually a financial institution, supplies you with information about the compatible controller, which handles the routing of packet information from the devices to the ICS and into the ISDN network. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 70 70 / Working with ISDN Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 71: Trunks And Target Lines

    With 192 target lines in a fully expanded system, you can concentrate auto answer calls on fewer trunks. This type of concentration is an advantage of target lines. Norstar mapping allows you to direct each target line to P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 72: Trunk Operating Modes (T1)

    You cannot change the trunk mode for a ground start trunk on a DTI. It always has disconnect supervision. A DTI can provide a maximum of 24 ground start trunks. Analog ground start trunks are not supported. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 73: Did Trunks

    A typical application of these trunks is to map incoming digits onto target line appearances within the Norstar system. DID trunks can operate only as auto-answer trunks. Target lines DID trunk Norstar 593-1234 593-1235 593-1236 593-1237 593-1238 593-1239 Central office (CO) P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 74 The capabilities available to a remote caller are determined by the remote filters and remote package assigned to a line, or by the set restrictions, line restrictions and remote package assigned to the Class of Service password. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 75: Analog Loop Start Trunks

    • a target line number • the DISA DN, which will prompt for a Class of Service password • a line pool access code • a remote feature code from a DTMF telephone P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 76 The capabilities available to a remote caller are determined by the remote filters and remote package assigned to a line, or by the set restrictions, line restrictions, and remote package assigned to the Class of Service password. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 77: Analog E&M Trunks

    Trunks and target lines / 77 • Two loopstart trunk cartridges are compatible with Modular ICS 6.0. The NT5B40GA-93 can be installed in trunk module (TM) slots only. The NT7B75GA-93 can be installed in either core slots three or four, or TM slots one, two or three.
  • Page 78 • pressing a line button on the telephone • dialing a line pool access code • pressing a memory button that has been programmed with a line pool access code. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 79: Bri Trunks

    Norstar systems, Meridian 1 systems, or Business Communications Systems, if the appropriate keycode has been installed. Private networking is described in Networking with Norstar on page 91. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 80: Target Lines

    157-284, in the same way as physical lines. Privacy issue You can set a target line to Private (default is Public), however, such features as Call Pickup can still answer these lines at remote telephones. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 81: Remote System Access

    Class of Service (COS) assigned to the user. See Class of Service on page 85, COS pswds on page 382 and the Modular ICS 6.0 System Coordinator Guide for more details. Use system features during a remote call To use features on a Norstar system during a remote call-in, ¥...

  • Page 82: Remote Access On Loop Start And E&M Trunks

    DISA. If an auto-answer E&M trunk is configured to answer with DISA, the system tries to interpret any received digits as a COS password. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 83: Remote Access On Direct Inward Dial (Did) Trunks

    PRI trunks are set to autoanswer. As with a private network, the dialed digits may be programmed to match those of a specific target line DN, the DISA DN, or the Auto DN. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 84 84 / Remote system access Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 85: Controlling System Access

    COS by dialing the DISA DN and entering a COS password. To program COS passwords, see Passwords on page 382 and the Modular ICS 6.0 System Coordinator Guide. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 86: Restriction Filters

    Schedule. See Services on page 353 for more details. Dialed digits must pass both the line restrictions and the set restrictions. The line/set restriction overrides the line restriction and set restriction. Refer to the following diagrams. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 87 212 and 718. A caller using line 3 could not dial any long-distance numbers. A caller using line 5 could dial long-distance numbers to area codes 212, 718, and 415. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 88 A remote caller can override these filters by dialing the DISA DN and entering a COS password. For restriction filter programming instructions, see Restrictions on page 322 and the Modular ICS 6.0 System Coordinator Guide. Modular ICS 6.0 Installer Guide...

  • Page 89: Direct Inward System Access (Disa)

    DISA DN are then routed to a line that has DISA. In addition to public network connections, Norstar Modular ICS can be integrated into an existing private network, or to other Norstar or Meridian 1 systems to form a corporate telecommunications network. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 90 90 / Controlling system access Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 91: Networking With Norstar

    Networking with Norstar There are a number of ways you can network Norstar systems together, or network Norstar systems with other Nortel systems into private networks. What types of lines you use to perform the networking will determine the type of services that can be shared between systems.

  • Page 92: Tie-Line Networking

    Norstar system and select an outgoing tie line to access a private network • call into the Norstar system and select an outgoing central office line to access the public network Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 93: Norstar Behind A Pbx

    Norstar Modular ICS can be used behind a PBX. In order to support this application, the trunk lines must be set up not to exceed 8 dB total loop loss from the serving central office to the connection point at the Norstar ICS. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 94: Dialing Plans

    (Public DN length) • the first digit of the DN must be unique to each system, i.e. node A has DNs 2222 to 2999, node B has DNS 3222 to 3999, and so on. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 95: Access Codes

    Programming Record. The settings for routing and destination codes are fully explained in Services on page 353. Note: Network access codes must not conflict with access codes used for other purposes. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 96: Dialing Plan Using Public Lines

    ² à ¡ option. Press to insert a 1.5-second pause in the dialing string. See the Modular ICS 6.0 System Coordinator Guide for information about other signals. Destination code numbering in a network Because the system checks the initial digits of a call against the routing tables, each type of internal or external call must begin with a unique pattern of digits.

  • Page 97: Dialing Plan Using E&M Lines

    MICS 6.0 or MICS-XC 6.0 software. • Each system must be equipped with target lines and a Trunk Module with an E&M/DISA Trunk cartridge or an ICS with a DTI with at least one E&M line. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 98 New York: Trk/Line Data Line 049 E&M Ans Mode Auto Line type Pool H Line 245 Target line Rec’d # 2221 Line Access DN 2221 L245: Ring only Line pool access Line pool H Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 99 Target line Rec’d # 4221 Line Access DN 4221 L250: Ring only Line pool access Line pool B Line pool M To New York: Routing service Route Pool M DialOut None DestCode Absorb P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 100 Pool N Line 260 Target line Rec’d # 6221 Line Access DN 6221 L260: Ring only Line pool access Line pool N To New York: Routing service Route Pool N DialOut None DestCode Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 101 002 from Santa Clara. This call arrives at the Toronto system, where the digits 6-221 are interpreted as a target line received number. The call will now alert at telephone 6221 in Toronto. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 102: Dialing Plans With Shared Line Pools

    Ottawa line pool. A dialing plan similar to the one in the following figure allows you to create a company directory that uses line pool access codes and unique DNs of a uniform length. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 103 C. The digits 434 then map to the Received number 434, and ring telephone 434 with an appearance of the associated target line. Tips - Network calls that use routes are subject to any restriction filters that are in effect. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 104: Call-By-Call Services Example

    To reduce long-distance costs, and to allow for a coordinated dialing plan between the offices, private (tie) lines are used to handle inter-office traffic. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 105 Each of the 23 lines on the PRI can be used for DID, Tie, or outgoing public calls. This consolidation means that it may be possible for each office to use a single PRI span, rather than two T1 spans. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 106: Norstar Configuration

    2221. Norstar Configuration Heading Parameter Setting Toronto: Hardware Card 1 Protocol NI-2 Trk/Line Data Line 245 Target line Rec’d # 2221 Line Access DN 2221 L245:Ring only Line pool access Line pool PRI-A Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 107 Protocol NI-2 Trk/Line Data Line 245 Target line Rec’d # 6221 Line Access DN 6221 L245:Ring only Line pool access Line pool PRI-A To Toronto: Routing Service Route DialOut No numbr Pool PRI-A P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 108: Pri Dialing Plan Example For Two-Way Did

    DID digit that is being received on the PRI interface • set Dial Out to None • select PRI-A as the line pool Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 109: Static Did And Two-Way Did

    PRI must be Public service. For example, channels 1 to 4 are configured as DID at the CO. The CO uses ascending mode for B-channel selection, and the ICS uses descending mode. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 110: Private Networking Using Pri

    Refer to Advanced Private Networking on page 121. Tip - For Modular ICS 6.0 you require both a PRI software key and an MCDN software key to perform SL-1 networking. All Norstar systems in the network also must be running MICS 6.0 or MICS-XC 6.0 or greater software.

  • Page 111: Features Specific To Advanced Private Network

    • ISDN Call Connection Limitation (ICCL) piggybacks on the call initiation request and acts as a check at transit PBX points to prevent misconfigured routes or calls with errors from blocking channels. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 112: Private Network Tandem Calling

    Routes and destination tables are configured on all systems to correctly route dialed numbers to other nodes. DNs do not necessarily have to be unique, but they must be the same length on all systems. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 113: Calls Originating From The Public Network

    User in Calgary dials 761-xxxx number Incoming interface: Public DN type: Public Node A receives the call and identifies it as terminating locally. Uses target line to route call. Destination: Local (target line) P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 114 Incoming interface: Private Destination: Remote node Outgoing interface: Private Node E receives the call and identifies it as terminating locally. Uses target line to route call. Incoming interface: Private Destination: Local (target line) Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 115 D. Uses private trunk to route call to D. Incoming interface: Private Destination: Remote node Node D receives the call and identifies it as terminating locally. Uses target line to route call. Incoming interface: Private Destination: Local (target line) P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 116: Calls Originating In The Private Network

    Node C receives the call and identifies it as being for the public network. Node C routes the call over the local public network. Incoming interface: Private DN type: Public Destination: Local PSTN Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 117 Uses IP trunk to route call to C. Incoming interface: Private Destination: Remote node Node C receives the call and identifies it as terminating locally. Uses target line to route call. Incoming interface: Private Destination: Local (target line) P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 118 Destination: Remote node Node C receives it and identifies it as being for D. Uses the private trunk to route call to D. Incoming interface: Intercom Destination: Remote node continued on next page Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 119: Routing For Tandem Networks

    9140376* (not internal network) 4 (PSTN) 914037* (not internal network) 4 (PSTN) 91403* (not internal network) 4 (PSTN) 9* (not internal network) * This wild card represents a digit between 1 and 9. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 120 Destination code (Private DNs) 3 (Node D) 394 (Node D) 3 (Node D) 396 (Node F) 5 (Node A) 391 (Node A) 5 (Node A) 392 (Node B) 5 (Node A) 395 (Node E) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 121: Advanced Private Networking

    This configuration allows for cost savings by consolidating the public access trunks. Users at all three locations access the public network by dialing 9, followed by the public number. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 122 Meridian M1 Meridian M1 Meridian 1 Meridian 1 DN: 4221 DN: 4221 PRI (public protocol) PRI (public protocol) Central Central Office Office Routing network settings Heading Parameter Setting West End: Hardware Card 1 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 123 To Public Network: Routing Service Route DialOut No numbr Pool PRI-A DN type Public DestCode Normal rte Absorb East End: Hardware Card 1 Protocol SL-1 BchanSeq Ascend ClockSrc Primary Trk/Line Data Line 245 Target line P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 124 9 prefix is left in the number passed to the Meridian 1. This necessitates that the Public DN lengths table on each Norstar be modified to account for the extra leading digit. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 125 DialOut string when you set up a routing service schedule. Meridian M1 Configuration: • Meridian M1 is the timing master for the private network PRI connections. • Meridian M1 uses descending mode for PRI B-channel selection. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 126: Mcdn Private Networking

    If you use UDP, you dial a unique location code with the local telephone DN range. • In the case of CDP, the first digit of the DN range denotes the node and is unique to each system. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 127: Using A Udp Dialing Plan

    1111 2229 node Calling the public **9-599-9999 613-763-1111 599-9999 network (OLI Public DN) LOC: This code defines the particular Norstar system. * Private Access Code (within network) **Public Access Code (out to PSTN) P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 128 Pool PRI-A DN type Private DestCode Normal rte Absorb Access Codes PrivAccCode To B: Routing Service DestCode Normal rte Absorb Access Codes PrivAccCode To Public Network: Routing Service Route DialOut No numbr Pool PRI-A Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 129 Priv DN len To C: Routing Service Route DialOut No numbr Pool PRI-A DN type Private DestCode Normal rte Absorb Access Codes PrivAccCode To A: Routing Service DestCode Normal rte Absorb Access Codes PrivAccCode P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 130: Using A Cdp Dialing Plan

    Norstar Steering code: 1 Norstar SL-1 trunk set DN: 1111 Voice Mail/ Auto Attendant SL-1 trunks Norstar Steering code: 2 External set set DN: 2229 Public set DN: 613-599-9999 set DN: 2111 Network Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 131 Line Access DN 1111 L245:Ring only Line pool access Line pool PRI-A Dialing Plan Private PrivNetID To C: Routing Service Route DialOut No numbr Pool PRI-A DN type Private DestCode Normal rte Absorb P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 132 Line Access DN 2229 L245:Ring only Line pool access Line pool PRI-A Dialing Plan Private PrivNetID To C: Routing Service Route DialOut No numbr Pool PRI-A DN type Private DestCode Normal rte Absorb Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 133: Mcdn Trunk Call Features

    MCDN network features Centralized • network call redirection information messaging (NCRI) Centralize • ISDN call connection limitation (ICCL) trunking • trunk route optimization (TRO) • trunk anti-tromboning (TAT) P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 134: Network Call Redirection Information

    Norstar system and the Meridian 1 system (or another Norstar system) where the mailboxes are set up. Network call redirection path Norstar SL-1 MCDN Telephone A Meridian 1 with Meridian Mail Original call Telephone B Call forwarded to Meridian Mail Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 135 Keep pressing enter until you get NCRD and • Keep pressing enter type Yes until all values are • Keep pressing enter until you get the REQ displayed. Check if prompt again NCRD is yes. • TYPE: end P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 136: Isdn Call Connection Limitation

    4. Press CHANGE to choose either Y (yes) or N (no) • Under Hardware, define Maximum transits for the card. The diagram below demonstrates how a call might loop through a network if the system is not set up with the ICCL feature. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 137 TYPE = CDB • Net_DATA=Yes • CUST=0 • ISDN=Yes • RCNT(5) • PSTN=No • TNDM=0-31(15) • PCMC=0-31(15) • SATD=0-5(1) • Number plan CDP, UDP, and access code configured using LD 86, 87 and LD90 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 138: Trunk Route Optimization

    The following figure shows two call paths. The first route, through the Meridian, demonstrates how a call might route if TRO is not active. The second route, that bypasses the Meridian, demonstrates how TRO selects the optimum routing for a call. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 139: Norstar Configuration

    Norstar configuration: 1. With the display showing System prgming press ‘ until the display shows NetworkServices. 2. Press ≠ until MCDN displays. 3. Press ≠. NetwkICCL: displays. 4. Press ‘ until TRO:Y displays. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 140: Trunk Anti-Tromboning

    1.5 MB/2MB DTI/PRI card configured as PRI with interface type of SL1 • NCRD parameter set to yes for the MCDN PRI routes • Remote capabilities configured for the D-channel (using LD 17) to include ND2 Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 141: Mcdn Voice Mail/Auto Attendant Call Features

    Note: Although these features have the same functions as Camp-on and Priority calls within each Norstar system, MCDN camp-on and break-in from M1 can access all network telephones connected to the centralized voice mail system. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 142: Camp-On

    F814, or the user can indicate Do Not Disturb, using F85. The diagram below demonstrates the call path for a Meridian attendant to camp a call on a telephone in the Norstar system. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 143: Break-In

    Attendant capability is high (2), and higher than either the target telephone or the caller the target telephone owner is busy with. A warning tone occurs for both parties on the call before the actual break-in occurs. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 144 Post-dial BKI: Attendant: 1. Attendant dials destination number. 2. If a camp-on or busy tone is heard, the attendant presses the BKI button on the telephone. The attendant is given access to the conversation. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 145 4. Press ≠. The display shows Fwd no answer. 5. Press ‘ until you reach Intrusion. 6. Press ≠. The display shows Protect lvl. 7. Press CHANGE to select None, Low, Med, or High. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 146: Central Voice Mail And Auto Attendant With Norstar

    Installing Norstar Voice Mail as a Centralized Voice Mail System. This addendum includes details about voice mail configuration as well as the Norstar Modular ICS configuration that is included in the following sections. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 147: Local System

    10. Press ≠. The prompt displays Trunk/line data. 11. Press ≠. The prompt displays Line Type. 12. Press ‘. The prompt displays Rec'd #. 13. Enter the DN for the voice mail system. 14. Exit programming. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 148: Remote System

    7. Press ≠. The prompt displays Show line. 8. Enter the line number that connects to the system for the central voice mail system. 9. Press ≠. The prompt displays Caller ID Set. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 149: Using Centralized Voice Mail

    Users on other nodes of the system, use the remote access codes, which are similar to the codes they would use if the central voice mail system was the Meridian-based system. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 150: Configuring Centralized Auto Attendant (Caa)

    4. Press ≠. The prompt displays Private Network. 5. Press ≠. The prompt displays Type. 6. Press CHANGE to until you reach CDP. 7. Press ‘. The prompt displays PrivNetID. 8. Enter the private network ID for your system. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 151: Assigning Pnis For Adjacent Nodes

    1. After you enter your password, at the Terminals&Sets prompt, press ≠. The prompt displays: Show set: 2. Enter the DN number for the Auto Attendant. 3. Press ≠. The prompt displays Line access. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 152: Remote System

    2. Press ≠. The prompt displays VMsg Center tel#s. 3. Press ≠. The prompt displays VMsg Center 1. 4. Press ≠. The prompt displays Use:. 5. Press CHANGE to until you reach Routing tbl. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 153 ‘ until the prompt displays Lines. 2. Press ≠. The prompt displays: Show line: 3. Enter the target line number for the voice mail system. 4. Press ≠. The prompt displays: Trunk/line data: P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 154: Voice Mail Configuration

    Under F983 dial 77 and set External init as Y. • From the CVM/CAA lines, use the default greeting table 1. For detailed directions, refer to the addendum titled: Installing Norstar Voice Mail as a Centralized Voice Mail System. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 155: Customer Use

    She dials the number that maps onto target line 203. All of the telephones ring in the accounting department. Target line Ms. Nelson DID trunk Accountant cartridges (225) Accountant (226) Central Office P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 156 E&M/DISA Trunk Cartridges for the three trunks in the line pool to Washington, or a DTI with one DID line and three E&M lines. Heading Parameter Setting Incoming trunk: Trk/Line Data Line 049 Access codes DISA DN 5321 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 157 Gord dials a line pool access code to select a line to the public network. He then dials the long-distance number. Using DID to dial long-distance Gord at home Business client Norstar line pool Central Office Central Office P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 158 Outgoing trunk: Trk/Line Data Line 001 Loop Line type Pool A Access codes Line pool A 1234 Lines /Restrictions Assign a restriction filter to the line. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 159: Private Network

    4321(for target line 243) Line 049 E&M Ans Mode Auto Rec'd # length Rec'd # length four digits (can be from three to seven digits, but must match number sent by central office) P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 160: Use Tie Lines To Other Nodes In The Private Network

    Outgoing trunk: Trk/Line Data Line 050 E&M Line type Pool D Access codes Line pool D 71 (can be from one to four digits) Lines / Assign a restriction filter to the trunk. Restrictions Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 161: Select Lines To The Public Network

    Assign a remote Remote access restriction and remote package to the trunk. Outgoing trunk: Trk/Line Data Line 001 Loop Line type Pool B Access codes Line pool B 73 (can be one to four digits) P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 162: Select E&M Trunks To The Private Network

    Hardware: (for both systems) ICS, a Trunk Module with an E&M/DISA Trunk Cartridge or a DTI with an E&M line. Heading Parameter Setting Montana: Outgoing trunk: Trunk Data Line E&M (Line 049) Line Data Line type Private to 372 (Line 049) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 163: Norstar Line Redirection Feature

    Hardware: ICS, an E&M/DISA Trunk Cartridge if the incoming trunk is E&M or a DID Trunk Cartridge if the incoming trunk is DID, or a DTI with one E&M line or one DID line. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 164 Rec'd # length: four digits (can be from three to seven digits, but must match number of digits sent by central office) Outgoing trunk: Line 003: Loop Trk/Line Data Line 054: E&M Capabilities Allow redirect: Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 165: Etsi Mcdn And Network Features

    Examples of NCD include: • redirecting all calls from an extension to a mobile phone • forwarding calls to an external destination (rather than to voicemail), when an extension is busy or the user is unavailable. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 166: Allowing Ncd

    Line Redirection. This is programmable by the user. • Call Forward on Busy (CFB)—implemented on Norstar Call Forward Busy. • Call Forward on No Response (CFNR)—implemented on Norstar Call Forward No Answer. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 167: Programming And Restrictions

    CFAC or SLR. CFB or CFNA must be set during programming. Allow redirect must be set to Yes for each extension, in Terminals&Extns/Capabilities. Note: Any other programming applied to specific lines and extensions take precedence, for example Restrictions(extns) under Terminals&Extns. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 168: Selective Line Redirection

    SLR programmed, a ring splash will sound (if programmed). For information on SLR restrictions refer to Selective Line Redirection on page 168. For information on redirecting lines see Line Redirection in the Modular Plus System Administration Guide. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 169: Programming Extensions

    Note: When Norstar requests that an incoming call be redirected by the distance network, Norstar does not inform the network of the redirecting DN. In this case, the diverted-to party will not see the diverting party P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 170: Malicious Caller Identification (Mcid)

    1. Press ‘ until the display reads System prgrming. 2. Press ≠. The display shows Hunt groups. 3. Press ‘ until the display shows Network Services. 4. Press ≠. The display shows ETSI. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 171 ETSI MCDN and network features / 171 5. Press ≠. The display shows Netwrk Redirection: N. 6. Press ‘. The display shows MCID: N. 7. Press CHANGE and set MCID to yes. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 172 172 / ETSI MCDN and network features Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 173: Data Solutions

    ISDN terminals. Desktop conferencing ISDN allows computer users in distant locations to share and edit any image, data or text file on their own computer screens while they discuss the information. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 174: File Transfer

    (LANs). Leased line backup Essential backup for leased lines can be provided using ISDN, as required, rather than duplicating costly permanent leased lines. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 175: Lan To Lan Bridging

    LANs using ISDN, with charges only incurred when information is actually transmitted. Internet and database access The fast call set up and high bandwidth of ISDN are ideal for accessing information services such as the Internet and databases. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 176 176 / Data Solutions Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 177: Planning The Installation

    Therefore, it is mandatory that connection to a grounded outlet is performed first and removed last when cabling the unit. Specifically, operations requiring the unit to be powered down must have the network connections (central office lines) removed first. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 178: Planning Checklist

    CCITT dialpad. Refer to Dialpad programming on page 300. Use the Startup code to access the template settings. If å your system requires non-default template. Refer to Performing Startup on page 301. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 179: System Configuration

    — two for ICS, one for each trunk å module, as required Business Series Terminals or Norstar telephones å ISDN devices, for example, ISDN equipment or data å devices, as required distribution panel(s) å P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 180: Expansion Equipment

    Installed in ICS Additional modules allowed Trunk Station Maximum MICS 6.0 system No Expansion cartridge (mini) 2-port Expansion cartridge (midi) 6-port Expansion cartridge (maxi) XC system Combination Fiber 6-port Services Cartridge (maxi) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 181: Optional Equipment

    If the system is equipped with digital lines, use an uninterruptible power supply so that the DTI keep-alive signal will continue to be sent to the network in the event of a power failure. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 182: Equipment For Installing The Ics And Modules

    ICS and the wall should be left å completely clear to allow proper heat dissipation temperature between 0°C and 50°C (32°F and 122°F) å humidity between 5% and 95%, non-condensing å Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 183 Power cord length 1.5 m (5 ft.) min. 100 mm (4 in.) between bottom of trough and floor or other object that might block air flow. Mount well above the floor to prevent water damage P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 184: Electrical Requirements

    If they are not connected together, contact the appropriate electrical inspection authority. Do not attempt to make the connections yourself. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 185: Configuring Trunk Cartridges

    E&M (TM only) You can install different types of Trunk Cartridges together in the same Trunk Module. When mixing Trunk Cartridges, use a separate block on the distribution panel for each type of Trunk Cartridge. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 186: Configuring Station Modules

    å dc loop resistance of less than 64 Ω å cable length (0.5 mm or 24 AWG) less than å 300 m (1000 ft.) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 187: Isdn S Reference Point (S Loop)

    Equipment that is designed to be connected using internal wiring is typically not lightning protected. Norstar telephone equipment and ISD N Sloops and T loops should not leave the building where the ICS is installed. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 188: System Overview

    Call Logging Interface Remote Set Device External music source Auxiliary ringer External paging equipment Station Auxiliary Power Supply Digital telephones (not shown: T/M7000 and T7406) Remote Power Interconnect Base station Portable telephones ISDN devices Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 189: Upgrading Your Norstar System

    4. Remove the MICS (4.0, 4.1 or 5.0) CS ROM cartridge. Note: Your system information remains on the NVRAM unit that the CS ROM cartridge fits into. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 190 CS ROM cartridge fits into. 5. Insert the new MICS 5.0 CS ROM cartridge. 6. Plug the ICS back into the power source. 7. Reconnect all amphenol cables. 8. Wait for the system to reboot. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 191 10. Remove the upgrade cartridge and insert the MICS 6.0 CS ROM cartridge. 11. Repeat steps 6 to 8. 12. Run the profile, dialpad, and startup programming within 15 minutes after reboot. 13. Program the system to your requirements. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 192: Supported Upgrades In Mics 6.0

    MICS 4.0 Insert MICS CS ROM cartridge with appropriate software load. USA-MICS-XC 4.0 Insert MICS CS ROM cartridge with appropriate software load. CDA-MICS-XC 4.0 Insert MICS CS ROM cartridge with appropriate software load. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 193 NVRAM information to the new style NVRAM cartridge that contains a MICS CS ROM cartridge. If you do not use the upgrade tool, all or part of your programming will be lost. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 194 MICS 4.0, 4.1, or 5.0. See Installing the ROM Software Cartridge on page 219 to verify that you are using the proper software cartridge. 10. Power up. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 195 Reallocate log space after upgrading. If you have a Norstar system with a Modular 8X24 Key Service Unit (KSU), you cannot upgrade your software with the Upgrade Tool. If you want to upgrade to MICS 6.0, you P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 196: Upgrading From Mics 6.0 To Mics

    Upgrading from MICS 6.0 to MICS-XC 6.0 MICS 6.0 mini to XC 6.0 mini 1. Install XC 6.0 ROM software cartridge. 2. Use module 1 (ports 101 to 132) for telephones only and module 2 for Trunk Cartridges only. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 197 3. Connect trunk modules beginning at port 8 and work down and station modules beginning at port 3 and work up. Refer to page 216. MICS 6.0 maxi to XC 6.0 maxi Install XC 6.0 ROM software cartridge. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 198 Combination Fiber 6-port Services Cartridge in slot 1. (fiber interface ports 9 through 14. To add Station Modules to ports 13 and 14 in a mega system refer to Modular ICS Companion Installer Guide. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 199: Trunk And Station Modules

    Trunk and/or Station Modules with the new modules that have fiber connectors, and use a new fiber Expansion Cartridge in the ICS. You can reuse your old Trunk Cartridges in the new Trunk Module with fiber connectors. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 200: Global Analog Trunk Cartridge/Cli Cartridge

    DIP switch setting Country profile 00000000 North America 10000000 Taiwan 01000000 Australia 11000000 *Chili 00100000 *Peru 10100000 *Argentina 01100000 *Mexico 11100000 *Sweden 00010000 *South America 10010000 *Brazil 01010000 *Norway 11010000 *France 00110000 *Germany Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 201: Off-Core Dti Card

    T1 trunks to your new system (0X32 ICS): 1. Verify your system programming, and update your Programming Record. 2. Follow the procedures outlined in Installation on page 209 for installing a new system. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 202 0X32 ICS. You must install a supported Expansion Cartridge. 10. If you have installed a copper Expansion Cartridge in the 0X32 ICS, clip the ferrite bead that was shipped with the Expansion Cartridge onto the ICS power supply power cord. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 203 Ferrite bead required to meet EMI requirements When using a copper Expansion Cartridge, you must install the ferrite bead on the ICS power cord to ensure that the product continues to meet FCC Part 15 Class A EMI requirements. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 204 24 telephones. Port numbering has been changed accordingly. To preserve existing directory numbers consult the wiring charts in Connecting the wiring on page 237 and change the DNs using Change DNs in System prgrming . Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 205: Trunk Module Line Numbering

    93-100 Cd3-Mod7 69-72 89-96 101-108 Cd1-Mod6 73-76 97-100 109-112 Mod 06 Cd2-Mod6 77-80 101-104 113-116 Cd3-Mod6 81-84 105-108 117-120 Cd1-Mod5 85-88 109-112 121-124 Mod 05 Cd2-Mod5 89-92 113-116 125-128 Cd3-Mod5 93-96 117-120 129-132 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 206: Upgrading Ilg Functionality With Hunt Groups

    • an overflow position can be programmed to another hunt group • sequential and rotary modes are also available to provide versatility to hunt group configurations Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 207: Planning Hospitality Functions

    – monitor and set room occupancy – monitor and set or cancel alarms • Room telephone – Allow staff to set room condition (password access) – Allow guests to set or cancel wakeup alarms P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 208 208 / Planning the installation Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 209: Installation

    Therefore, it is mandatory that connection to a grounded outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (central office lines) removed first. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 210: Installation Checklist

    å record programming details in the Programming Record å ensure that all telephone keys are properly labelled å ensure that all telephones are working å check that the system is working properly å Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 211: Testing The Isdn Bri Network Connection

    Administrator using the Getting Started section in å the Modular ICS 6.0 System Coordinator Guide for information on upgrading your ICS without adding å digital T1, see Trunk and Station Modules on page 199.
  • Page 212 3. Check for dial tone, then place a call and verify the quality and clarity of the connection. If there is a problem, contact your service provider. 4. Repeat steps one through three for each network connection. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 213: Installing The Cartridges

    In this case, both slots 1 and 2 are installed with 6-port Expansion or a Combination Fiber 6-port Services Cartridge. If you use both slot 1 and 2, the software must be MICS-XC. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 214 The BRI-U2 and BRI-U4 cards support two or four ISDN BRI U reference point loops, respectively. • The (AEM), also known as an Analog Station Module (ASM), connects up to eight standard through a fibre cable link. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 215: Mounting The Modules

    Mounting the modules 19mm (3/4) in wood screws 38mm (1-1/2 in) wood screws Attach bracket to secure surface. Do not screw bracket directly to drywall. Use the two inner screw holes on the bracket. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 216 Use two 3/4-inch No. 10 round head wood screws through the screw holes on each side of the cable trough. See T1 or ISDN-PRI configurations on page 482 for configurations of Trunk Cartridges on the ICS slots. ICS slots Feature cartridge slot Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 217: Installation Tips

    A copper Expansion Cartridge is a full-width cartridge and covers both ICS slots 1 and 2. • One 6-port copper Expansion Cartridge is supported for a maxi configuration and can only be installed in slot 1. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 218 An alarm and a prompt indicating warm or cold reset will occur on the alarm telephone if an expansion cartridge is installed in the wrong ICS slot or when the system size has been decreased. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 219: Installing The Rom Software Cartridge

    Installing the ROM Software Cartridge / 219 Installing the ROM Software Cartridge NVRAM cartridge MICS NVRAM cartridge MICS ROM software cartridge P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 220 220 / Installing the ROM Software Cartridge MICS ROM software cartridge Side view End view Insert this end into the ICS Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 221: Inserting A Cartridge

    If improperly inserted, the connector will be damaged. PCB is electrostatic-sensitive. Do not touch the printed circuit board on a cartridge. This is an electrostatic-sensitive device. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 222: Terminating Resistors On Bri-St Cards

    ISDN loop. It is ready to be used where the ICS is located at one end of the loop, as in the following illustration: Built-in termination installed TE with termination TE connections without termination Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 223: Shorting Straps On A Bri-St Card

    Refer to the illustration above. The jumpers are numbered top to bottom, but the loops associated with each pair of jumpers does not follow the same top-to-bottom sequence. Refer to the table on the next page. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 224: Connecting Expansion Modules

    Analog Station Module If you are installing the ICS system with an ASM, refer to the diagram below. Connect jack 1 on the ASM to the first available fibre cable link on the CCU. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 225 The cable trough can accommodate two fibre cable spools. Either slot may be used. The ASM has three connectors, two fibre cable links and a 25-pair pin connector. Refer to the wiring section for the pinout for the 25-pair pin connector. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 226 3. The fourth module is connected to the third and so on. 4. Each fibre cable link can support two ASMs. Connecting multiple modules M0X8AM M0X8AM M0X8AM M0X8AM After the modules are mounted and connected, feed the cables through the cable trough. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 227 Cartridge in slot 2, connect additional Station Modules to the Expansion Cartridge in slot 1, beginning at the bottom (port 9) and working up. Two-port Expansion Cartridge ICS (modules 1 and 2) ICS (modules 1 and 2) P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 228 228 / Inserting a cartridge Six-port Expansion Cartridge ICS (modules 1 and 2) ICS (modules 1 and 2) Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 229 Twelve-port Expansion Cartridge ICS (modules 1 and 2 ICS (modules 1 and 2) Base stations Base Stations To AC To Ac outlet outlet SM14 SM13 SM12 SM11 SM10 SM9 SM14 SM13 SM12 SM11 SM10 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 230: Installing Fiber Cables

    • Do not leave fiber cables in an environment with excessively high temperatures (for example, on top of radiators). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 231: Fiber Cable Management System

    Fiber cable management system / 231 Fiber cable management system Label Spacer Label Spacer Fiber Cable Fiber Cable Guide Guide 90 Fiber cable guide 38 mm (1 1/2 in) 38mm (1-1/2 wood screws in) wood screws P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 232: Using The Fiber Cable Management System

    Fiber Cable Guide (three per system): install in the entrance and exit of the cable trough. The Fiber Cable Guide allows fibers to be correctly routed to maintain a minimum bend radius when going through the cable trough. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 233 Trunk Module. • ICS Door Label: Located on the inside of the ICS door, it provides space to identify fiber port allocation on the ICS. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 234: Using The Fiber Spool

    Using the fiber spool Fiber cable Fiber Cable Fiber Fiber Amphenol spool Spool Amphenol cable - Cable – alternate alternate routing routing Fiber cable - Fiber alternate routing Cable – alternate routing Amphenol Amphenol cable Cable Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 235: Making Fiber Connections

    Making fiber connections MICS-XC 6.0 system 6-port 6-port Expansion Expansion Cartridge cabinet Fiber Comb Fiber comb Fiber Fiber Fiber cable Fiber Cable spool Spool Fiber cable - alternate routing Fiber Cable – alternate routing P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 236: Routing Fiber Cables

    236 / Fiber cable management system Routing fiber cables 6 port Expansion Cartridge Upward routed fiber cable Fiber cable guide Downward routed fiber cable loose cables Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 237: Connecting The Wiring

    The DTI does not provide the DC connection required for through-fed repeaters. If through-fed repeaters are used on the T1 or PRI span, disable the internal CSU and connect the DTI to an external CSU. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 238 3 ICS lines 25-pair 0.5 mm (24 AWG) cables with female 50-pin connector to distribution panel Do not attach central office connections to the ICS or Modules until power is connected to the units. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 239 Connecting the wiring / 239 Connecting the wiring for an ICS with T1 or PRI lines MICS-XC 6.0 system T1 or PRI lines from T1 lines from Central Office Central Office P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 240 240 / Connecting the wiring Connecting a module Close velcro cable Close velcro retainer cable retainer 25-pair 25-pair 0.5mm (24 AWG) 0.5 mm (24 AWG) cables with female cables with female 50-pin connector 50-pin connector Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 241: Wiring Charts

    The terms B1 and B2 correspond to channels on Norstar for transmitting voice and data. Each DN port number has a B1 DN and a B2 DN. Devices such as the Norstar and Business P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 242 Mod 04 133-144 401-412 269-284 397-412 401-416 Mod 03 145-156 301-312 253-268 381-396 301-316 ICS (#2) 001-060 201-260 — — — — — — ICS (#1) — — — — 221-252 349-380 101-132 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 243 07 or 08. The cards can reside in the ICS regardless of system size. Expansion module #13 and #14 are reserved for Companion Wireless capability. Refer to your Modular ICS Companion Installer Guide for information about using expansion module #13 and #14. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 244 Port Service Devices (ICS) Default DN White-Blue Blue-White 21/221/2221 White-Orange Orange-White 22/222/2222 White-Green Green-White 23/223/2223 White-Brown Brown-White 24/224/2224 White-Slate Slate-White 25/225/2225 Red-Blue Blue-Red 26/226/2226 Red-Orange Orange-Red 27/227/2227 Red-Green Green-Red 28/228/2228 Red-Brown Brown-Red 29/229/2229 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 245 T and R represent station connections and should not be confused with Tip and Ring on external lines. Station connec- tions are non-polarized. ICS telephone and auxiliary equipment wiring chart Wire color Port Service Telephones Default DN (ICS) White-Blue Blue-White 45/245/2245 White-Orange Orange-White 46/246/2246 White-Green P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 246 ---- ---- reserved Violet-Blue ---- ---- no connection Blue-Violet ---- ---- no connection Violet-Orange ---- ---- reserved Orange-Violet ---- ---- reserved Violet-Green ---- ---- reserved Green-Violet ---- ---- reserved Violet-Brown ---- ---- reserved Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 247 ---- ---- Orange-Black ---- ---- Black-Green Green-Black Black-Brown Brown-Black ---- Black-Slate ---- ---- ---- Slate-Black ---- ---- ---- Yellow-Blue ---- ---- ---- Blue-Yellow ---- ---- ---- Yellow-Orange ---- ---- ---- Orange-Yellow ---- ---- P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 248: Bri Wiring Charts

    ISDN DNs to the loop. The emergency telephone connections (ET2 and ET1) cannot be used if a BRI card is installed in Slot 3 or Slot 4, respectively. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 249 Assigned DN Green-Black 029-030 Assigned DN Black-Brown 029-030 Assigned DN Brown-Black 029-030 Assigned DN Black-Slate 031-032 Assigned DN Slate-Black 031-032 Assigned DN Yellow-Blue 031-032 Assigned DN Blue-Yellow 031-032 Assigned DN ---- Yellow-Orange ---- ---- P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 250 ---- ---- Brown-White ---- ---- ---- ---- White-Slate 005-006 Assigned DN Slate-White 005-006 Assigned DN Red-Blue 007-008 Assigned DN Blue-Red 007-008 Assigned DN Red-Orange ---- ---- ---- ---- Orange-Red ---- ---- ---- ---- Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 251 ---- ---- ---- Violet-Green ---- ---- ---- Green-Violet ---- ---- ---- Violet-Brown ---- ---- ---- Brown-Violet ---- ---- ---- Violet-Slate ---- ---- ---- Slate-Violet ---- ---- BRI U wiring is not polarity sensitive. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 252: Wiring The Bri Network Interface

    Pin (jack Norstar connection (for Network interface connection or plug) plug to network interface (jack) jack) not used optional battery status indicator (+) not used optional battery status indicator (-) not used no connection Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 253 The following illustration shows the pin arrangement for a Bellcore standard ISDN plug and jack. Other pin arrangements are possible. Jack and plug pin numbering 8 7 6 5 4 3 2 1 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 254: Dti Wiring

    DTE DA15 connector Norstar DT1 Pin Signal Rx Ring (Rx from CSU) 11 Rx Tip (Rx from CSU) no connection Tx Ring (Tx from CSU) Tx Tip (Tx to CSU) no connection Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 255 ---- no connection Green-Yellow ---- ---- no connection Yellow-Brown ---- ---- no connection Brown-Yellow ---- ---- no connection Yellow-Slate ---- ---- no connection Slate-Yellow ---- ---- no connection Violet-Blue ---- ---- no connection P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 256 Green-Red ---- No connection ---- Red-Brown Slot 2 Brown-Red Red-Slate Slate-Red Black-Blue ---- No connection ---- Blue-Black ---- No connection ---- Black-Orange ---- No connection ---- Orange-Black ---- No connection ---- Black-Green Green-Black Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 257: E&M/Disa Trunk Cartridge Wiring Chart

    If the Norstar system is being connected to another Norstar system or private branch exchange by connecting two RJ2HX/ CA2HA distribution blocks together, use the following table to determine the required cross-connections. Back-to-back cross-connections 1st distribution block Next distribution block P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 258 Wire color Port Service Line Slot 1 White-Blue Blue-White White-Orange Orange-White White-Green Green-White White-Brown Brown-White White-Slate Slate-White Red-Blue Blue-Red Red-Orange Orange-Red Red-Green Green-Red Slot 2 Red-Brown Brown-Red Red-Slate Slate-Red Black-Blue Blue-Black Black-Orange Orange-Black Black-Green Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 259 Wire color Port Service Line Slot 1 White-Blue Blue-White White-Orange Orange-White White-Green ---- No connection ---- Green-White ---- No connection ---- White-Brown ---- CCI NC1 ---- Brown-White ---- CCI Com1 ---- White-Slate Slate-White Red-Blue P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 260 CCI signaling is not supported by all carriers. For carriers or installations that do not use CCI signaling, the CCI and ET connections should be treated as “no connection”. CCI wiring is a non-standard wiring arrangement which has been submitted to the DOC. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 261: Did Supervisory Signaling

    CCI trouble disables all DID Trunk Cartridges. If the connections are wired in series, all DID Trunk Cartridges must fail before the central office recognizes the trouble condition. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 262 Assigned DN Black-Green 013-014 Assigned DN Green-Black 013-014 Assigned DN Black-Brown 013-014 Assigned DN Brown-Black 013-014 Assigned DN Black-Slate 015-016 Assigned DN Slate-Black 015-016 Assigned DN Yellow-Blue 015-016 Assigned DN Blue-Yellow 015-016 Assigned DN Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 263 ---- ---- White-Brown ---- ---- ---- ---- Brown-White ---- ---- ---- ---- White-Slate 005-006 Assigned DN Slate-White 005-006 Assigned DN Red-Blue 007-008 Assigned DN Blue-Red 007-008 Assigned DN Red-Orange ---- ---- ---- ---- P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 264 ---- Slate-Violet ---- reserved ---- BRI U wiring is not polarity sensitive. A BRI-U2 Card only uses the first two loop numbers (X01-X02, X05-X06, or X09-X10) when it occupies a trunk module slot. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 265: Emergency Telephone

    Module will not work if there is an E&M/DISA, a BRI-ST or BRI-U card or a DID Trunk Cartridge in the first slot of the Trunk Module. The emergency telephone connections on the ICS will not work if DTIs or PRIs are used. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 266 Norstar telephones and Business Series Terminals cannot be used as off-premise telephones (OPX). For OPX applications, use the Norstar Analog Terminal Adapter (ATA2) and a single-line telephone. Refer to the ATA Installation Card for details. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 267: Moving Telephones

    Moving the telephone again before the three-minute period may result in losing the programming on the telephone. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 268: Installing Isdn Bri Terminal Equipment

    TE which is not the last connection on the loop. Terminating resistors are provided on terminal equipment. See the instructions that come with your TE for information on how to enable or disable the termination, as required. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 269: Additional Power

    TE (PS1). You must account for any effects. For example, you may need to reduce the number of TEs on a passive bus. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 270: U-Lt Wiring For Terminal Equipment

    See ANSI T1.601-1992 Annex H or the documentation that comes with your TE for more information. Jack and plug pin numbering 8 7 6 5 4 3 2 1 Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 271: Installing Optional Equipment

    50 mA from a 40 V DC source. Auxiliary ringer programming The auxiliary ringer can be activated by setting auxiliary ring for specific external lines, and auxiliary ring for specific telephones. Refer to the Modular ICS 6.0 System Coordinator for programming details. Guide Heading Trk/Line Data...

  • Page 272: External Music Source (Customer Supplied)

    Music for callers on Hold and for Background Music must be enabled through programming. Refer to Backgrnd music on page 397 for more details. Confirm that the following settings are implemented: Heading Setting Featr settings On hold: Music Featr settings Backgrnd music: Y Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 273: External Paging System (Customer Supplied)

    Norstar external paging does not support talk-back paging equipment unless an external line port is used. The Norstar system provides paging over the Norstar telephone speakers, even when no external paging equipment is connected. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 274: Powering Up The System

    AC outlet. Do not fasten power supply cords. Do not fasten the ICS power supply cord or module power supply cords to any building surface, including the backboard. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 275: Check The Power

    This is considered a warm start. A warm start takes approximately 5-10 minutes. However, if you run Startup again, the default programming will be reestablished. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 276 System power indicators ICS LED (green) TM LED (red) ICS LED (green) TM LED (red) SM LED (red) SM LED (red) IDM LED (green) IDM LED (green) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 277: Programming

    Norstar ICS. Programming affects system operation. Only a qualified installer or customer service representative should perform startup, installation and maintenance programming. Some of the settings affect the correct operation of the system. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 278: Programming Overview

    • Basic password – provides a limited number of feature codes to change programming and control system services. For information about programming using the System Coordinator and Basic passwords, see the Modular ICS 6.0 System Coordinator Guide. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 279 Passwords on page 382. If you are new to programming, you may want to practice using the step-by-step programming instructions in the Getting Started section of the Modular ICS 6.0 System Coordinator before attempting other programming.

  • Page 280: Installer Or System Coordinator Plus Programming

    Network Services requires the PRI and MCDN software codes. Other settings will not appear unless the appropriate cards or trunks are assigned. CbC headings, for instance, do Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 281: System Coordinator Programming

    User code: ( **8737) õ  ê é ‚ Default Basic password: ( 22742) Set #### Model Language Button prgrming Display cntrst User speed dial Ring Type Call log opt’ns Voice path Dialing opt’ns P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 282: Programming Tools

    T7100, T7208, T7316, T7406 M7100, M7208, M7310, M7324 Button description ² Feature ƒ T7208 and T7316: Handsfree/Mute © Handsfree: Mute: ú ³ Hold ˙ ≥ ≥ Ã Volume Control √ ¨ Release ® Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 283: The Programming Overlay

    Remove the appropriate overlay from the page and put it over the buttons indicated in the following diagrams. Business Series Terminal T7316 with overlay Place overlay over bottom set of memory buttons Business Series Terminals Programming Overlay Heading Show Back Next P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 284: Using The Telephone Buttons For Programming

    The indicators (º) on the display beside the buttons show which buttons are active at each programming step. Press the appropriate button to move up or down through the Norstar programming menu. The table below describes the action of each button. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 285: Special Characters On The Display

    ≠ to see further information about that heading. The display buttons Display buttons on the telephones perform a number of functions, depending on where you are in programming. Up to three display button messages may be available at any time. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 286 < a name confirms the change you made, or accepts the default, if you made no changes Enters a wild card character that represents any digit between 1 and 9. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 287: The Norstar Programming Record

    Press DNs to see the specific telephones where programming changes have not been updated. Items will disappear from the list as they are updated, and UPDATE will disappear once all changes are complete. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 288: Entering Numbers

    15 digits. The three dots (…) at the end of the display indicate that more digits remain to the external number. 1. To see the remaining digits, press VIEW‚. 2. To see the first 15 digits again, press ·VIEW. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 289: Setting Up User Preferences

    Instead of programming from the target telephone, you can program these features from another telephone. To access User Preferences programming, see instructions in the Modular ICS 6.0 System Coordinator Guide. The following table lists the settings you can adjust. Subheadings under User Preferences User prefernces...

  • Page 290: Copying Telephone Programming

    This is not necessary when copying to a single telephone. 6. Press ‘ and enter the internal number of the telephone that will be programmed or the internal numbers of the first and last telephone in a range. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 291 The ring counts used are based on a North American standard of six seconds per ring cycle. The actual delay time may be different for a device other than a Norstar telephone. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 292 • Allow Last Number Redial ExtraDial set designation • Allow Saved Number Redial Service mode ringing set • Allow Link • Line/set restrictions designation Prime set designation for a line Hunt group appearance Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 293: System Id

    Programming that can be reviewed Set Profile Line Profile Terminals&Sets settings Lines settings Set name Line name Line Access Trunk data Capabilities Line data Restrictions Restrictions Telco features Telco features P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 294: Viewing The Programming For A Telephone

    1. Press The display reads Show line:. 2. Enter the number of the line you wish to review. 3. Use BACK, NEXT, and SHOW to navigate through the settings. ¨ 4. Press to exit. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 295: Programming Sequence

    Sys speed dial (starting on page 381) • Passwords (starting on page 382) • Time&Date (starting on page page 388) • customized programming, such as Voice Mail (refer to the documents for the specific application) P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 296: Profiles And Dialpads

    (Europe, Asia, and some parts of South America) ISDN. Analog to digital expansion and compression rates can be either a-law or mu-law, as well. The tables in the following sections show which trunks are supported, and where. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 297 • 2-port BRI-ST • 2-port BRI-ST • PRI (E1) Supported Not supported • ETSI MCDN (SL-1) and • DID EURO protocols • aLaw companding law • UTAM • Loops are provisioned • T7000 telephone P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 298 Cards supported off-core • Analog • Analog • T1 • E&M • PRI • DID • 4-port BRI-ST • 4-port BRI-ST • 2-port U • 2-port U • 4-port U • 4-port U Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 299: Changing The Profile

    3. Region:PROF1 displays. Press the key below Change to scroll to another profile number. 4. Click the display key for OK when you reach the profile you want to choose. ¨ 5. Press to exit. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 300: Dialpad Programmin G300

    1. Enter the Dialpad access code from a programming set by ² ¥ ¥ ë é  ñ ¸  ë pressing ( **3425723). 2. Q,Z:0 displays. To change it, press the key below Change. ¨ 3. Press to exit. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 301: Performing Startup

    2. Enter the Installer password. ‚ ¯ ö ì é í The default is which is the same as Û ß ß Ü Ý Ý P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 302: Changing The Default Template

    With the display showing the current template. 1. Press ‘. The display shows the current start DN. 2. Press CHANGE. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 303 If the new DNs clash with the direct-dial digit, park prefix, or line pool codes or destination codes, those numbers are overridden and set to None. Do not disable or enable ports in Maintenance programming during the first two minutes after Startup programming. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 304: Programming

    Allows you to access system Software keys* identification and password keys. Allows you to enter the software keys to activate PRI, Companion (MICS-XC, only), or the Private Networking (MCDN) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 305: Entering Programming For Installers

    CONFIG The display shows Terminals&Sets. Three triangular indicators º appear on the vertical display between the rows of buttons. 3. Place the programming overlay over the buttons pointed to by the indicators º. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 306: Entering Programming For System Coordinators

    System Coordinator + password, you will not see these items when you move through the menus. This level of access is documented in the Modular ICS 6.0 System Coordinator Guide. 1. Enter the System Coordinator plus codes on a programming set by pressing ²...

  • Page 307: Entering Programming Using Other Passwords

    The default password is BASIC (22742). By using this password, a system coordinator can delegate some responsibilities while keeping secure more sensitive programming features. For more information, refer to Modular ICS 6.0 System Coordinator Guide. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 308: Terminals&Sets

    See the Modular ICS Companion Installer Guide for information. PRI lines can only be configured as direct inward dialing (DID) lines. Therefore, PRI lines are always Auto Answer and cannot be Manual Answer. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 309: Line Assignment

    Unassigned, Ring only, Appr&Ring, and Appr only. Sets that are grouped together, and that are assigned multiple target lines, can be set to allow ringing at all sets simultaneously (Broadcast ring). P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 310: Appearances

    CAP and only three keys on the 20 sets connected to the CAP. 1. Enter the line number. The display shows the line number and its assignment. 2. Press ≠ until the display shows Appearances:1. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 311 The M7100 and T700 sets have no line buttons and can be assigned any number of lines. Ensure that the lines assigned to these sets are assigned to ring; otherwise, you cannot detect incoming calls on the lines. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 312: Line Pool Access

    • Lines from multiple DTI cards (PRI) can belong to the same pool if they are configured with the same protocol. • PRI lines are assigned to pools with the Line type setting. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 313: Prime Line

    By assigning a line pool as a prime line, a telephone can be made to search automatically for an idle line in a pool. This is Trk/ described in the section on programming Line type ( Line Data P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 314: Intercom Keys

    Answer DNs. This is commonly used when twinning Companion cordless handsets to allow mobile users to have one phone number that reaches them either at their desk or elsewhere within radio range. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 315: Oli

    # parameter to Y for all DNs used by the device. 1. At Terminals&Sets, press ≠ and enter the ISDN set number. The set displays 221:221. 2. Press ≠ twice to reach Line Assignment. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 316 If line pools are not properly configured, a set may use a line with a network range that does not include the set CLI, causing the network to present an incorrect CLID to the called party. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 317: Capabilities

    Set1 to Set5, telephone from this telephone using the None Direct-dial digit. Priority call Select whether to allow this telephone to Y, N interrupt calls or to override Do Not Disturb at another telephone. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 318 ATA over PRI/BRI lines. MsgIndicate Select the type of message indicator. None, Tone, When a message is received, Tone sends Lamp a Message Tone through the handset and Lamp turns on the Message Lamp. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 319: Ata Settings

    To be able to use Break-in, the Protect lvl must be the same or higher than that of the target telephone. For more information, refer to the Modular ICS 6.0 System Coordinator Guide. ATA settings Analog terminal adapters (ATA or ATA2) are used to connect analog equipment to a digital trunk line.

  • Page 320: Ata Use

    The default name for a telephone is its DN, but it can be changed to any combination of letters and numbers to a maximum length of seven characters. For more information, refer to the Modular ICS 6.0 System Coordinator Guide. Modular ICS 6.0 Installer Guide...

  • Page 321: User Prefernces

    Ring type Allows you to select a ring type 1, 2, 3, 4 Voice path Allows you to select Handsfree or Headset. For more information, refer to the Modular ICS 6.0 System Coordinator Guide. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 322: Restrictions

    You create a filter by defining the dialing sequences that are denied. There will also be variations of each sequence that you will want users to be able to dial. Sequences that can be dialed are called overrides. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 323 7. You can press REMOVE to delete a restriction. The overrides will be deleted as well and the restrictions will renumber to fill the gap. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 324: Default Filters

    The following table lists the initial defaults for restriction filters. Restriction filter defaults Filter Restrictions (denied) Overrides Unrestricted dialing 01: 0 02: 1 001: 1800 002: 1877 003: 1888 03: 911 001: 911 04: 411 05: 976 06: 1976 07: 1•••976 Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 325: Set Restrns

    The maximum length of a restriction is 15 digits. The maximum length of an override is 16 digits. A single dot (•) in a dialing sequence is a wild card (stands for any digit). It is inserted by pressing ANY . P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 326 Removing a restriction also removes the overrides associated with it, and changes the identifying number of the restriction. For example, if you remove restriction 01, restrictions 01 to 08 are renumbered as 01 to 07. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 327: Set Restrns

    Sched 3 (Lunch) Sched 4 Sched 5 Sched 6 Based on the defaults, if you enter a set of restrictions for filter 11, they will be automatically applied when the Night schedule is in use. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 328: Set Lock

    PBX. Press CHANGE to select the setting: Y (Yes) or N (No). For more information about host system signaling, refer to the Modular ICS 6.0 System Coordinator Guide. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 329: Line/Set Restrns

    If no line/set restrictions have been defined, the numbers are checked against the set restrictions and the line restrictions, if either of these have been defined. The numbers may be rejected by either restriction. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 330: Telco Features

    The Caller ID set for target lines is the same set that has appearance on that target line. Press CHANGE to select the setting: N (No) or Y (Yes). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 331: Extl Vmsg Set

    ¡ Ú Ú Information feature code . See the Telephone Feature Card or Modular ICS 6.0 System Coordinator Guide for more information. Call information does not automatically appear when the telephone has an Answer DN, or belongs to a Ring group activated by Ringing Service.

  • Page 332: Called Id

    The Call Information feature is used to display and toggle between the name and line number used for Call Display information. Refer to Modular ICS 6.0 System Coordinator Guide for more information. You may see Unknown number on the display if the information is not available from your telephone company.

  • Page 333: Lines

    Norstar system. Some Trunk data settings may not appear on the display during programming, depending on the type of trunk. Those that appear for a given Trunk type are indicated in the following table. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 334 √ — — — — √ — Number DNIS — — √ √ √ — — — — √ — Number Gain — — √ √ — — — — — — — Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 335: Copying Trunk And Line Data

    Trunk Cartridge type. The system simply displays the trunk type; you cannot change it. To change the Trunk Cartridge or BRI Card, see Hardware on page 455. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 336: Line Type

    Try to avoid putting unsupervised loopstart lines in a line pool. These lines can become hung, especially when a remote user uses the line pool to make an external call. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 337: Line Connected To A Dti

    The display for line 050 appears as Line050:E&M and for line 051 appears as Line051:DTMF • DID is used for direct inward dialing trunks • ground is used for groundstart (T1) trunks P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 338: Dial Mode

    (DTMF) or pulse signalling is used on the trunk. Press CHANGE to select the setting: Pulse or Tone. Tips - For DID and E&M lines connected to a DTI, the Tone setting does not appear if Signal is Immediate. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 339: Rec'd

    Busy tone only works for PRI and BRI trunks on target lines. Programming is done in Line Data under Lines. Press CHANGE to select one of these settings: To prime or BusyTone. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 340: Prime Set

    Tips - Users can change a line privacy setting for an ² ¡ Ü individual call using the Privacy feature ( Note: This feature does not work on target lines or PRI lines. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 341: Trunk Mode

    The Answer mode setting appears on the display during programming for loop start and BRI lines with a Trunk mode setting of Super, for groundstart (T1) lines, and for E&M lines. Press CHANGE to select the setting: Manual or Auto. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 342: Ans With Disa

    DTMF telephone if a suitable remote access package has been assigned. To program DISA on PRI trunk, see Programming Direct Inward System Access (DISA) on PRI trunks on page 64. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 343: Link At Co (Loop Trunks Only)

    Press CHANGE to select the setting: Y (Yes) or N (No). For more information about host signalling options, refer to Modular ICS 6.0 System Coordinator Guide. Aux. ringer Installer password required This setting allows you to turn the auxiliary ringer on or off.

  • Page 344: Full Autohold

    344 / Lines Tips - An auxiliary ringer can also be programmed in Services to ring for a line placed into a scheduled Ringing service. See the Modular ICS 6.0 System Coordinator Guide for more information. Full AutoHold Installer password required Full AutoHold on idle line is a variation of the Automatic Hold feature.

  • Page 345: Signal

    Make sure that this matches the signal type programmed for the trunk at the other switch. For E&M and DID lines connected to a DTI, the Immediate setting does not appear if dial mode for the line is tone. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 346: Ani Number

    Signal is WinkStart and Ans mode is Manual. For E&M lines connected to an E&M Trunk Cartridge, this setting only appears if Signal is WinkStart or Immediate and Ans mode is Manual. These digits are required for some third-party software applications. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 347: Gain

    +7 dBrn +7 dBrn Receive -7 dB Transmit -16 dB -16 dBrn -16 dBrn Tip - Control over the gain on transmission levels can only be set for lines on E&M Trunk Cartridges. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 348: Programming Distinctive Ring Patterns

    ² ¥ ¥ Û ß ß Ü Ý Ý 2. Press (CONFIG). The display shows Password:. Û ß ß Ü Ý Ý 3. Press (CONFIG). The display shows Terminals&Extns. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 349: Name

    For example, Line 001. This can be changed to any combination of letters and numbers to a maximum length of seven characters. For more information, refer to Modular ICS 6.0 System Coordinator Guide. Restrictions Use Restrictions to prevent a user from using a line for making certain kinds of calls.

  • Page 350: Restrn Filters

    The default restrictions are shown in the table below: Default filters for lines Schedule Restriction filter Normal Sched 1 (Night) Sched 2 (Evening) Sched 3 (Lunch) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 351: Remote Restrns

    The default restrictions are shown in the following table. Default filters for remote access Schedule Restriction filter Normal Sched 1 (Night) Sched 2 (Evening) Sched 3 (Lunch) Sched 4 Sched 5 Sched 6 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 352: Telco Features

    1, 2, 3, 4, 5, or N. Note: If your system is part of a network that provides a central voice mail system on another site, you must use this field to specify that service. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 353: Services

    You can have one control telephone for the whole system, or different control telephones for different Norstar telephones and lines. If you want to have several services active at the same time, simply program them on for the same schedule. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 354: Common Settings

    One recommendation is to have one control telephone for all lines and a different control telephone for all telephones. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 355: Schedule Names

    Schedule start and stop times are set at times you are most likely to want each service to be active. Use ≠, ‘, and CHANGE and the dialpad to program the start and stop times for each schedule, on each day. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 356 The first service then resumes when the second service has ended. Some schedules start and stop at the same times each day. Use COPY to copy the start and stop times from one day to the next. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 357: Ringing Service

    Once you define a ringing group, the display will prompt you to enter the number of the set you want to assign to this ringing group. You can use SCAN to display the sets that are assigned to the ringing group. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 358: Sched:night

    This is useful if the other telephones have not been assigned the same lines as the telephone you are using to answer the call. Press CHANGE to select the setting: Y (Yes) or N (No). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 359: Extradial Telephone

    You can assign a predefined ringing group to a line for each schedule. See Ringing groups on page 357 to create groups of extra ringing telephones. Use the dialpad to enter the line number to see which ringing group is assigned to the line. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 360: Restrn Service

    Use ≠ and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. For information on using schedules, refer to the Modular ICS 6.0 System Coordinator Guide. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 361: Routing Service

    Use the tables in the Programming Record to design routes and destination codes, then check for potential problems before you start programming. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 362 Programming Call by Call service selection on page 436. How to use routing to create a uniform dialing plan (UDP) or coordinated dialing plan (CDP) is explained in Dialing plans on page 94. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 363: Routes And Destination Codes

    For long distance dialing, area codes in the North American numbering plan can be programmed as destination codes. Routes Installer password required Press ≠ and enter a three-digit route number (000-999). P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 364: Dialout

    Wait for Dial Tone – causes a sequence of numbers to pause until dial tone is present on the line before continuing to dial. See the Modular ICS 6.0 System Coordinator Guide for more information. Use Pool Press ‘ and CHANGE to select a line pool to be used with the route: Pool A, Pool B...Pool O or PRI-A, PRI-B,...

  • Page 365: Routing Table

    Facility Number 1-5 digits Optional Band Number 1-3 digits OUTWATS Private None Switched Digital None * For NI-2, do not program the Carrier Access Code for banded OUTWAT calls. This call may be rejected. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 366: Programming The Pri Routing Table

    6. Press ‘. The display shows Service ID:None. Press CHANGE to enter the Service ID number. This is shown only if the service requires an ID. Note: This parameter displays for specific protocols, such as N12, DMS100, DMS250. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 367: Dest Codes

    Initial digits pre-assigned mini no expansion 0, 1, 2, 6 & 9 midi one 2-port cartridge 0, 1, 2, 3, 6 & 9 maxi one 6-port cartridge 0, 1, 2, 3, 4, 6 & 9 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 368: Wild Card Character

    0 to 9, except for digits already programmed or used by other numbering plans. Should there be a conflict with other digits already programmed or used with by numbering plans, the digit will not be displayed. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 369 Destination codes using a wild card character Destination Route Absorb DialOut codes Length • 0162 237 625X where is the final dialout digit, from 1 to 9, but not 7 0627 0173 133 2211 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 370: Normal Rte

    With a 0 setting, the actual digits dialed by a caller are preserved in the dialout sequence. Programming a DialOut sequence as part of the route may or may not be necessary depending on the required dialout. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 371: Setting Up A Route For Local Calling

    Tips - If entering a code other than 9, a valid destination code must be used. See Dest codes on page 367. To view existing destination codes press before ‘ entering a new code. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 372 The destination code can use a different route depending on which schedule is being used. Refer to Services in the Modular ICS 6.0 System Coordinator Guide for information about using schedules. In the current example, Route 001 is used when someone dials 9 during normal mode.

  • Page 373: Setting Up A Route For Long Distance Calling

    3. Then you need to assign the route to the destination code and to the destination code schedules. (under Services/ Routing Service/Dest Codes) 4. At DstCode: enter a valid destination code. Example: 1 Refer to Dest codes on page 367. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 374 The destination code can use a different route depending on which schedule is being used. Refer to Services in the Modular ICS 6.0 System Coordinator Guide for information about using schedules. In the above example, the system uses Route 002, which uses Line pool B, to take advantage of the lower cost when the system is in normal mode.

  • Page 375: Adding A Long Distance Carrier Access Code

    Dest codes on page 367 to determine a valid code. c. Set AbsorbLength to 1. The 9 is only used internally and should be dropped. The 1 is needed to direct the call to the public carrier network. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 376 Route 001 and Line code and switch to the Pool A appropriate carrier 10222-1-601-555-2222 Dialout programming 1-601-555-2222 Routing tables tells the system to add absorb the 9 the access code for long distance (e.g. 10222) Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 377: Programming For Least Cost Routing

    10. Under Night rte: enter Route 007. 11. Press ≠. 12. Set AbsorbLength to 1. The 9 will be absorbed before the number is dialed out to the network. This means, that when the Night schedule is P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 378: Sched:night

    Manual — allows you to turn the service on and off at any time from a control telephone using the Ringing service feature code. Refer to the Modular ICS 6.0 Coordinator Guide for a description of the feature codes used to work with Services. Modular ICS 6.0 Installer Guide...
  • Page 379 You must create an overflow route to be used with each destination code. In this way, every route used with a scheduled mode that has overflow service must have an alternate route in normal service. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 380: Using Dialing Restrictions With Routing

    Coordinator Guide for more information. Tips - Host system signaling codes can be part of the DialOut. See the Modular ICS 6.0 System Coordinator Guide for details on host system signaling codes. Tips - You can also use routing as an alternate method for a direct-dial number.

  • Page 381: Sys Speed Dial

    CLID match to allow the name display to occur. For more information about using and programming System speed dial, refer to the Modular ICS 6.0 System Coordinator Guide. For information about configuring the system so that the name displays first, refer to 1stDisplay on page 331.

  • Page 382: Passwords

    A system can have a maximum of 100 six-digit COS passwords (00 to 99). COPY You can use and the dialpad to copy the restriction filters and remote package from one COS password to another. COS passwords must be unique. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 383: Pswd

    COS password. The line filter associated with the COS password replaces any normally-applicable line restriction. Use CHANGE and the dialpad to program the two-digit line filter. The default setting (None), means that any normally- applicable line filter still applies. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 384: Remote Pkg

    2. Press ≠ and then CLR to clear the programmed password. Tips - You program a Call log password using the Call log Password feature. Refer to the Telephone Feature Card or the Modular ICS 6.0 System Coordinator Guide for more information. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 385: Progrming Pswds

    Provide this password only to selected personnel to prevent unauthorized access to programming. The implications of such access may include the rearrangement of line assignments, which could affect the operation of the Norstar system. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 386: Syscoord

    The default Basic password is 22742 ( BASIC Tips - For more information about the System Coordinator and Basic passwords, see the Modular ICS 6.0 System Coordinator Guide. Registration password (MICS-XC only) For more information about the Registration password, refer to the Modular ICS Companion Installer Guide.

  • Page 387: Hospitality Password

    Change this password frequently, to maintain security. At Hospitality: 1. Press ≠. 2. Press ‘ 3. Cond pswd:None displays. 4. Press CHANGE. 5. New pswd: displays 6. Enter a new password, then press OK. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 388: Time&Date

    ² ¥ ¥ æ é ÷ ä ² ¥ ¥ ¡ Ý ß Ü For more information refer to the Modular ICS 6.0 System Coordinator Guide. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 389: System Prgrming

    • what lines are assigned to a group • how incoming calls are distributed • how long the system looks for available agents • where a call goes if all agents are busy P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 390: Adding Or Removing Members From A Group

    There can be only one appearance of the same hunt group on a set. The appearance can be: Appr&Ring, Appr only, or Ring only. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 391: Moving Members Of A Group

    1. Press MOVE to move an existing member to another place within the hunt group.The display shows the member number followed by an arrow. 2. Enter the new position number for the set. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 392: Assigning Or Unassigning Lines To A Group

    Hunt Group, then the Hunt Group will use the ring of the corresponding member telephones. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 393: Setting The Distribution Mode

    Distribution is complete when the first free set has been found. Simultaneous calls can be presented. Distribution is order based. In Sequential mode, you can program your top salesperson to be the first member of the group to receive calls. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 394: Setting The Hunt Delay

    1. When the display shows Member DNs:. 2. Press ‘ until the display shows Hunt delay:. 3. Press CHANGE to select the setting: 1, 2, 3, 4, 5, 6, 7, 8, 9,10. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 395: Programming Busy Line Setting

    1. When the display shows Member DNs:. 2. Press ‘ until the display shows Q Timeout:. 3. Press CHANGE to set the queue timeout: 15, 30, 45, 60, 120 or 180. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 396: Programming The Overflow Set

    1. When the display shows Member DNs:. 2. Press ‘ until the display shows Name:. 3. Press CHANGE. 4. Use the dialpad to enter the name of the hunt group. 5. Press ‘ to store the name. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 397: Change Dns

    Background Music allows you to listen to music through your telephone speaker. A customer-supplied music source must be connected to the Integrated Communication System. Press CHANGE to select the setting: N (No) or Y (Yes). P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 398: On Hold

    Camp timeout delay allows you to assign the number of seconds before an unanswered camped call is returned to the telephone which camped the call. Press CHANGE to select the setting: 30, 45, 60, 90, 120, 150, or 180 seconds. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 399: Park Timeout

    Press CHANGE to select the setting: 3, 4, 5, 6, or 12 rings. Tips - You can estimate the delay in seconds if you multiply the number of rings by six. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 400: Drt To Prime

    You periodically hear two tones from your telephone until you return to the call on hold. Press CHANGE to select the setting: N (No) or Y (Yes). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 401: Remind Delay

    Page tone You can choose whether a tone sounds before a page begins. Press CHANGE to select the setting: Y (Yes) or N (No). P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 402: Page Timeout

    Note: CLASS trunks are required for this feature to work. Consult your customer service representative to determine if you have CLASS trunks. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 403: Setting Swca Controls

    If you want the user to press the Hold button or a free SWCA key before the call transfers to a SWCA key, set Auto Associate to N. Calls remain assigned to SWCA keys for the duration of the call. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 404 Since SWCA keys use the park feature, ensure that you have park turned on for your system by specifying a Park prefix (Access codes), and a park timeout setting (System programming, Featr settings). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 405: Call Log Space

    If you want to assign specific amounts of log space to individual telephones, see the information under Terminals&Sets in the Modular ICS 6.0 System Coordinator Guide. Reallocating Call log space may destroy Call log data at telephones that lose space.

  • Page 406: Host Delay

    Link is another name for Recall or Flash. AlarmSet Alarm set allows you to assign a telephone on which alarm messages appear when a problem has been detected in the system. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 407: Set Relocation

    This feature also functions if the user invokes the Call Pickup feature to answer the reply call from the analog set. It does not however, work with the Retrieve Parked Call feature. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 408: Answer Key

    On the Enhanced setting is the same as the Basic setting except: • answer keys will ring for overflow call routed calls (special case of Prime set call capture) • answer keys will not ring for line transferred calls Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 409: Clid Match

    4. Press CHANGE to select the a number from 3 to 8, or select None, if you do not require any number matching. ¨ 5. Press to exit or ‘ to continue programming. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 410: Direct-Dial

    If you assign an external number as a direct-dial telephone, you must indicate which line to use for the call. Use ‘, CHANGE, and the dialpad to select the line for the external number. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 411: Cap Assignment

    You cannot forward calls to any direct-dial telephone that is outside your Norstar system. For more information, refer to the Modular ICS 6.0 System Coordinator Guide. CAP assignment Installer password required This setting designates a telephone as a central answering position (CAP).

  • Page 412: Dialing Plan

    The Private DN Length must be set to the number of digits users dial to reach other nodes in a private network. The Private DN Length parameter is used by the PRI trunk to Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 413: Private Networks

    415. Private networks Private network: None Choosing this setting turns off MICS functionality. 1. At Type:None, press ‘. Priv DN len:4 displays. 2. Press CHANGE to choose a new private DN length. (3-14) P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 414 (UDP). 1. At Type:None, press CHANGE until UDP displays. 2. Press ‘. PrivNetID:1 displays. 3. Press CHANGE, and enter a new private network id. 4. Press ‘. Loc code:None displays. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 415: Public Networks

    6. Repeat steps 4 and 5 until all the prefixes have been added. Tip - If you want to view the prefix list, at the Show Prfix: ‘ display, press REMOVE To remove a prefix, find the prefix, then press P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 416: Dial Timeout

    If the codes conflict, some of the features on the system will not work. The table of default settings can help you plan your access codes so there are no conflicts. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 417: Line Pool Codes

    Use ≠, CHANGE, the dialpad, and OK to program the access code. The default access code is 9 for Line Pool A, and None for Line Pool B-O. For ISDN-PRI, see Line Pools on page 436. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 418: Park Prefix

    0 to 9 are valid Park prefix settings, some may have been already assigned elsewhere by default or by programming changes. To avoid a conflict, refer to the table of default settings in the description of External code. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 419: External Code

    If DN length is changed, and the changed DNs conflict with the Park prefix, the setting changes to None. Direct-dial # Installer password required Direct-dial digit allows you to dial a single system-wide digit to call a specific telephone, called a direct-dial telephone. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 420: Auto Dn

    Rec'd # length specified in .The Auto DN is cleared if the Received number length is changed. The Auto DN cannot be the same as a line pool access code or a destination code. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 421: Disa Dn

    This code must not conflict with any other access code or call code within the system. Assign this code as the destination code for the private line or line pool that connects to the next node in the network. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 422: Carrier Codes

    3. Add or Remove prefixes, as you require. 4. Press ≠. ID length:3 appears. 5. Change the length of the prefix, as you require. This code must not conflict with any other access code or call code within the system. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 423: Remote Access

    Enter the number of the line which will be accessible by remote users. L001 Rem pkg Press CHANGE and enter the number of the remote access package remote users accessing the line will be able to use. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 424 The line pool access code can be programmed under Terminals&Sets . Remote package 00 is the default setting and cannot be changed. You can define up to 15 remote access packages (01 to 15). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 425: Changing Companion Dn Type

    DN, service could be disrupted on one of the S- loops. If you want to change the DN type while people are ² ß â using the Norstar system, use the Page feature ( to announce that calls may be disconnected. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 426: Rec'd # Length

    The Received number length may be the same as the system DN length. However, network or central office constraints may require you to set it to some other value. Changing the Received number length causes all programmed received digits to be cleared. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 427: Dn Length

    If the DN length is changed so that a conflict is created with the Park prefix, external line access code, direct-dial digit, or any line pool access code, the setting for the prefix or code is changed to None, and the corresponding feature is disabled. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 428: Nat'nl Length (Profile 2, Only)

    2. Press YES to save the new DN length. Make/Break (profile 2, only) Installer password required This feature allows you to change the ratio of your system. 1. Press CHANGE to select the setting to either 40/60 or 30/70. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 429: Busname

    Calling Party Name with status of PRIVATE may be displayed on the Called Party set as Private name. • If the incoming Calling Name is defined by the CO as a private name, then Private name appears on the answering set. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 430: Receiving And Sending Connected Name

    Calling and Connected Name information (if available) is passed between trunks with Selective Line Redirection (SLR). Only Calling Name information is passed between trunks in cases where Direct System Inward Access (DISA) has resulted in tandeming of trunks. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 431: Programming Network Name Display

    5. Other areas that must also be programmed include: • the OLI number, see OLI # on page 315 • under Telco features the Call ID must be set to yes, see Called ID on page 332 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 432: Outgoing Name And Number Blocking

    Number blocking digit sequence. 5. Press ‘. The display shows Pulse:None. You can choose F78, (0-9), *, #. 6. Press CHANGE to enter a new pulse dialing Name and Number blocking digit sequence. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 433: Call By Call Service Selection For Pri

    (CO). This provides (FX) the equivalent of local service at the remote location. Tie lines are private incoming and outgoing lines that connect Private Branch Exchanges (PBXs) such as Norstar. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 434 Private incoming and outgoing calls connect Norstar to a virtual private network. Dialed digits may conform to the standard North American dialing plan (E.164 standard) or the dialed digits may use a private dialing plan. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 435 Norstar system: under Line access, assign the line pool å under Services, in routing services section, assign which å pool to use for routing and which service type service id, if required P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 436: Line Pools

    456 • selecting a protocol, on page 456 • programming incoming call routing, on page 458 • programming routes that use the PRI pools (under Services), see Routing service on page 361 Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 437: Pri Call By Call Limits

    The service that is displayed depends upon the protocol. Press NEXT to select a different service. 5. Press ≠. If it applies, the display shows Min incoming:2. Press CHANGE to enter a different number. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 438: Release Reasons

    N. Mk/BR: 40/60 (profile 2 only) This heading sets the make-break ratio for the system. 1. Press ‘ until the display shows Mk/BR. 2. Press CHANGE and select either 40/60 or 30/70. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 439: Programming Hospitality Services

    6. Repeat step 6 for all the sets you want to assign. 7. Press ‘. Adm pwd req’d:Y displays 8. Press CHANGE and choose Y or N, depending on your security requirements. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 440: Call Restrns

    Service done to Service required. This setting affects the Room condition feature. 1. At the Hospitality heading, press ≠ until Service time displays. 2. Press ≠. Hour: 00 displays. 3. Press CHANGE and enter the hour (00 to 23). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 441: Configuring Alarms And Expired Alarms Settings

    11. Press ≠. Notify set:None displays. 12. Press CHANGE to enter a set DN to be notified. 13. Press ‘. Use tone: N displays. 14. Press CHANGE to choose either Y (yes) or N (no). P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 442: Network Services

    3. Press ≠. Netwrk Redirection displays. 4. Press CHANGE to choose either Y (yes) or N (no). 5. Press ‘. The display shows MCID. 6. Press CHANGE to choose either Y (yes) or N (no). Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 443: Network Call Diversion

    Call Forward Unconditional (CFU)—implemented on ² Ý Norstar Call Forward All Calls (CFAC) , and ² ¡ Ý Selective Line Redirection (SLR) , also referred to as Line Redirection. This is programmable by the user. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 444 This should be considered during system configuration. An extension with CFB, CFNA and CFAC programmed will give priority to CFAC for diversion. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 445: Malicious Call Identification (Mcid)

    These settings are described in detail in the networking section of this book. Refer to MCDN trunk call features on page 133. • TRO: Trunk Route Optimization • ICCL: ISDN Call Connection Limitation • TAT: Trunk Anti-Tromboning P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 446 Note: If you set NetwkICCL to yes, check the Max transits settings under hardware to confirm the threshold at which you want the system to release the call rather than to continue cycling. Refer to “Max transits” on page 465. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 447: Telco Features

    If you choose Routing tbl, you must ensure that this number contains the routing code, and that the number is entered in the routing table and routed to the correct line pool. 5. Press ‘. Tel#: No number displays. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 448: Outgoing Name And Number Blocking

    Refer to Outgoing Name and Number Blocking on page 432 for more information. 1. At the Telco Features prompt, press ≠. ONN blocking displays. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 449: Programming The Analog Vertical Service Code (Vsc)

    3. Press CHANGE and enter a new BRI name and number blocking VSC. This entry can be up to 10 digits, consisting ² à ¡ of CO Pause ( ) , digits 0-9, *, or #. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 450: Setting Up The Modules For Onn Blocking

    BRI loop to match the method supported by your service provider. • If SrvcCode is programmed, then the VSC programmed under Telco Features is used. • If SuprsBit is programmed, then the suppression bit will be packaged in the call setup message. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 451 ONN call blocking notes: • Set, line and set/line restrictions have no effect on digits programmed within the ONN feature code. • Call back from the CO is disallowed with this feature. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 452: Software Keys

    System ID of the Norstar ICS • the authorization number printed on the Bandwidth Allocation License Instruction Sheet • the number of Directory numbers (DNs) configured in the system • the number of lines configured in the system Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 453: System Identification Number

    ¨ to exit. 3. Record the SysID in the Modular ICS Programming Record. Call the Nortel Customer Response Center 1. Call the number given in the description of the software key you need. 2. Follow the voice prompts. 3. You will be given three separate numeric strings that contain eight digits each.

  • Page 454: Entering The Software Keys

    ¨ or press to exit. Note: If the entry is unsuccessful, the display shows Invalid password. If this happens, re-enter the code or call Nortel Customer Response Center at 1-800-4-NORTEL (667835) for assistance. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 455: Hardware

    . Remember to enable the Trunk Cartridge once you have completed programming. See Module status on page 495 for details. The Trunk Cartridge slots in the ICS are numbered from right to left. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 456: Provisioning The Dti Card For Pri

    Now that the DTI card has been provisioned as PRI (or is already part of the system) you can select a protocol. With the display showing PRI 1. Press ≠. 2. Press ‘ until the display shows Protocol:. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 457 OUTWATS calls. • When you select ALL , the NSF extension is always set for all CbC services. 4. Press ‘. If the display shows Clear Routes, press Y (yes) to confirm your selection. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 458: Bchanseq

    2. Press ≠. The display shows FX:. Press NEXT to display a different service. Note: The display shows the first applicable service for the given protocol, in this example the service is FX. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 459 The following table shows the different options. Service Protocol I-800 NI-2 DMS-100 SID or CDN DMS-250 SID or CDN SID or CDN 4ESS P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 460: Discon Timer

    Select the carrier failure standard used by your T1 or PRI service provider. Press CHANGE to select the setting: TIA-547A or TR62411. Tips - This setting only appears for DTIs. Consult your T1 or PRI service provider for the proper setting. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 461: I/F Levels

    46 dB. The ISDN and ISD/TT loss plan uses a receive objective loudness rating (ROLR) of 51dB and the PSTN loss plan uses a ROLR of 48 dB. Choosing the wrong setting may affect voice quality. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 462: Framing

    Press CHANGE to select the setting: On or Off. You must disable the Trunk Cartridge using Module status in Maintenance before you can change this setting. See Module status on page 495 for details. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 463: Csu Line Bld

    Module status in Maintenance before you can change this setting. See Module status on page 495 for details. Tips - This setting only appears for DTIs that have the internal CSU turned on. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 464: Line Coding

    Clock Source allows you to designate which of the system Digital Trunk Interfaces (DTIs) obtains the timing reference from the network, which the system synchronizes to. For more on Clock Source settings, see page 476. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 465: Max Transits

    MICS-XC can have up to 14 modules. Other MICS configurations have up to 8. Press CHANGE to select the setting: StnMod, ASM, TrunkMod or DataMod. Note: ASM is the same as AEM, which is the analog station module. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 466: Stnmod

    To verify the status of the module: 1. Navigate to Maintenance and Module Status. Show module: displays. 2. Enter the module number you want to verify. 8 extns on EM displays. 3. Press STATE. “x” sets busy displays Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 467: Trunkmod

    In a midi system, the cards must be in trunk modules 3 or 4. In a maxi or mega system, the cards must be in trunk modules 7 or 8. The cards can reside in the ICS regardless of system size. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 468 Mod 03 101- 101- 101- 101- 101- 101- Mod 03 Target lines: 157-284 Note: Off-core DTI uses line numbers for all three card positions in whichever module (3 or 4) it is installed in. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 469 101- 101- 101- 101- Mod 07 (prfl 1) 109- 109- 109- Mod 06 113- 113- 113- Mod 06 117- 117- 117- Mod 06 121- 121- 121- Mod 05 125- 125- 125- Mod 05 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 470 Mod 03 153- 153- 153- Mod 03 Target lines: 157-284 (expanded: 157-348) Note: Off-core DTI uses line numbers for all three card positions in whichever module (7 or 8) it is installed in. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 471: Bri Card

    You can change the setting if the card has not yet been installed in the ICS slot. Lines There are two lines for each T or NT loop. Loop Default lines 001-002 003-004 005-006 007-008 031-032 033-034 035-036 037-038 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 472: No Spids Assignd

    SPID to use two B-channels. • If you receive two, it usually means you will configure each SPID with one B-channel. Check with your service provider if you are not sure about the proper configuration. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 473: Network Dns

    For example, if the DN has Call type set to Voice in a previous SPID assignment, it will be automatically set to handle Data calls when the DN is entered the second time. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 474: D-Packet Servce

    Note: If only one loop is available, you will not see CHANGE. TEIs Installer password required Press ≠ to view and program the Terminal Endpoint Identifiers (TEIs). Each TEI is supplied by your service provider and is associated with an ISDN D-channel packet device. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 475: No Teis On Loop

    You can change the setting if the card has not yet been installed in the ICS slot. DNs on Loop Installer password required Press ≠ to view and program the ISDN DNs assigned to the loop. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 476: Assign Dns

    The synchronization levels are referred to as strata. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 477: Primary Reference

    BRI -T, S, and U-NT interface loops may be autonomously powered down by the network. This will be treated as a loss of clock source on that loop. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 478 Norstar ICS T1 or PRI service provider Primary - DTI 1 obtains the timing from the service provider Secondary - DT12 acts as a standby to obtain the timing from the service provider Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 479 T1 service from the T1 provider service provider Secondary - DTI 2 acts as Secondary - DTI 2 acts as standby to obtain timing from standby to obtain timing the network from the network P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 480 Norstar connected by a T1 link to another switch in an analog network Norstar or other switch Norstar ICS Timing master - Primary - DTI DT1 transmits obtains timing from system timing to other switch the other switch Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 481: Setting The Clock Source For Dtis And Pri

    3. Press ≠. 4. Press ‘ until the display shows the card you want to view. 5. Press ≠. 6. Press ‘ until the display shows ClockSrc. 7. Press CHANGE to toggle the setting. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 482: T1 Or Isdn-Pri Configurations

    T1 or PRI T1 or PRI BRI-ST, BRI-U2, Card 1 BRI-U4 T1 or PRI BRI-ST, BRI-U2, BRI-ST, BRI-U2, Secondary BRI-U4 BRI-U4 Card 2 Invalid digital trunk configuration Option 1 BRI-ST, BRI-U2, Primary BRI-U4 Card 1 Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 483: Datamod

    DataMod Mod XX:DataMod DataMod allows you to configure the settings for any data modules you may have on your system. Type The display shows the type of data module selected. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 484 484 / Hardware Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 485: Maintenance

    T1 performance information supplied CSU stats by the Channel Service Unit allows you to view status of b-channels on PRI Link status You can run a Maintenance session from any working M7310, M7324 or T7316 set. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 486: Beginning A Maintenance Session

    Three triangular indicators º appear on the vertical display between the rows of buttons. 4. Place the programming overlay over the buttons pointed to by the indicators º. 5. Press ‘ until the display shows Maintenance. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 487: System Version

    1. Press ≠. System version displays. 2. Press ≠. The display shows the version number of the SP. 3. Write the SP version number on the appropriate Maintenance record. 4. Press –. System version displays. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 488: Port/Dn Status

    If you want to disable that particular telephone, conduct the Maintenance session from another telephone. Pick a suitable time to disable devices Wait until after regular user hours to disable devices to cause the least disruption to your customers. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 489: Identifying A Connected Device

    Busy Lamp Field, press ≠ to display the add-on device. 5. Press >B2 to display the device connected to the B2 channel. 6. Press – until the display shows Port/DN status. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 490: Displays

    Remote access device First CAP module attached to an M7324 1: CAP1 telephone Second CAP module attached to an M7324 2: CAP2 telephone Analog Terminal Adapter or Analog Station Module Busy Lamp Field Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 491: Checking The Device Version Number

    If you want, you can disable or enable the device. Refer to Disabling a device on page 492 or Examples of display messages on page 493. 2. Press OK to return to the device identification display. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 492: Disabling A Device

    2. Press YES. The system prompts the device user and disables the device in one minute (or immediately, if the device is idle). Press NO to leave this display without disabling the device. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 493: Displays

    . You cannot enable the device until its module has been enabled. Individual lines cannot be disabled in Port/DN status . To disable a Trunk Cartridge, see Module status on page 495. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 494: Returning To The Beginning

    494 / Port/DN status Returning to the beginning Installer password required From the display showing the state of the device: 1. Press OK. 2. Press – until the you reach Port/DN status. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 495: Module Status

    This may increase the number of devices indicated on the module inventory display. The display is different for Analog Station Modules (ASM) where it will show either 8 sets on ASM or 16 sets on ASM . P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 496: Checking The Number Of Cartridges

    There are two ports in use that are 2 ports busy DISABLE connected to the module or cartridge. There are four lines in use that are 4 lines busy DISABLE connected to the module or cartridge. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 497: Checking The State Of A Cartridge

    Disabling a module or its cartridges on page 498 or Enabling a module or its cartridge on page 498. 4. Press OK to return to the display showing how many lines are connected to the Trunk Cartridge. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 498: Disabling A Module Or Its Cartridges

    The display then shows the state of the module or cartridge. Returning to the beginning Installer password required From any display showing the state of the module or cartridge: 1. Press OK. 2. Press – until the display shows Module status. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 499: System Test Log

    5. If the log item is an event message or an alarm code, refer to Alarm codes on page 506 or Event messages on page 514. 6. Repeat steps 3, 4, and 5 until you have recorded all the items. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 500: Checking The Current Alarm

    Checking consecutive repetitions of an event or alarm Installer password required If REPEAT appears under a display showing a log item: 1. Press REPEAT. The display shows the number of consecutive times the event or alarm occurred. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 501: Erasing The Log

    If new items have been added since the list was entered, the display briefly reads Cancld-new items and returns to the display Items in log:. 3. Press – to return to Sys test log. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 502: System Administration Log

    3. Press ‘ or “. The display shows a log item. 4. Write down the item on the System administration log record. 5. Repeat steps 3 and 4 until you have recorded all the items. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 503: Checking The Current Alarm

    Cancld-new items and returns to the display Items in log:. 3. If the display shows Log has changed, press SHOW to show the new log, or press EXIT to return to Sys admin log. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 504: Network Evt Log

    Start with the Items in log: on the display. 1. Press ALARM. The display shows an alarm code if there is a current alarm. 2. Press OK to return to Items in log:. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 505: Erasing The Log

    Checking when each item in the log occurred Start with any display showing a log item: 1. Press TIME. The display shows the date and time. 2. Write down the date and time on the Network event log record. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 506: Alarm Codes

    Alarms have a higher severity than events. Attend to alarm codes before event messages. Alarm code information that is specific to Companion components is included in the Modular ICS Companion Installer Guide. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 507: If You See An Alarm Code

    All ICS devices The last device on Norstar Alarm: disconnected. bus 1 (port numbers 101-124) has been removed. A 25-pair cable was disconnected from the ICS. There is an internal ICS fault. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 508 Trunk Module All Trunk Cartridges are Alarm: disconnected. disconnected from the TM on 51 X DS-30 port X. The TM was powered down. The fiber cable from the TM to the ICS is disconnected. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 509 The DM was powered down. The fiber cable from the DM to the ICS is disconnected. X = DS-30 port numbers, Y = Trunk Cartridge number (numbered from left to right), and Z = Trunk port number P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 510: Alarm Troubleshooting

    2. Refer to Digital Trunk Interface trouble on page 567. Alarm: 50-X 1. Check that there is a device connected to the Station Module, which has a port number beginning with a number from three to eight. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 511 Check that the Trunk mode and Answer mode settings do not conflict for every line connected to Trunk Cartridge Y. If Trunk mode is set to unsupervised, Answer mode must be set to manual. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 512 4. If the problem persists, an E&M Trunk Cartridge may be malfunctioning. Replace one E&M Trunk Cartridge at a time until the problem is resolved. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 513 1. Check the connection to your ISDN service provider. Alarm: 76-X 1. Check the wiring from the ICS to the DM. 2. Refer to Problems with trunk cartridges service on page 566. 3. Refer to Data Module down on page 575. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 514: Event Messages

    1. Record the event on the appropriate Maintenance record. 2. Refer to Significant event messages. 3. To see if the event caused the Norstar system to automatically restart, consult the table on Event Message on page 520. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 515: Significant Event Messages

    Evt:265-302 expected wink signal or delay dial signal from the far a data module has been disconnected Evt:267 Dialing filter 07 has lost data due to a fault in the Evt:268-07 system memory P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 516 ² ¥ ¥ ‚ ¯ ö ì é í programming is performed using Evt:417-3546 S2 ² ¥ ¥  ë ÷ é ö a DN change is successful Evt:418 the time setting has been changed Evt:419 a DN change failed Evt:421 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 517 RADAR flow control has received a bad stimulus Evt:694 message from an off-core application attached set denied request for a B-channel Evt:695 corrupt CLID length Evt:696 an asynchronous data report generated by SDI Evt:697 module P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 518: Event Message 799

    Check with your service provider to make sure your package does not include EKTS service. Internal software error. Failed to instantiate on the chain. Internal software error. Activation procedure failed. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 519: Displays

    As a result of some events, the Norstar system automatically restarts itself. The table on the next two pages lists all the event numbers and tells you which of these events are associated with Norstar system restarts. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 520 412-419 (Admin log) 114-116 421-423 (Admin log) 424-425 118-120 426-430 121-123 124-125 126-129 441-442 131-132 133-134 135-136 458-459 600-602 138-150 603-613 615-629 160-164 170-173 631-646 200-211 220 (Admin log) 221-222 223 (Admin log) 689-698 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 521 Event messages / 521 Event System Event System Message Restart Message Restart 225-228 800-802 229 (Admin log) 230-235 804-807 245-248 250-256 260-271 280-283 811-820 285-298 824-825 940-943 950-989 P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 522: Provisioning Bri And Pri Lines

    2. Press REMOVE to take the loop out of service. 3. If lines on the loop are busy, the display will ask if you still want to remove the loop from service. Press YES to go ahead. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 523: L001

    7. Press – until you return to Provisioning. Provisioning a PRI line ISDN lines are provisioned by default. For information on adding a DTI card (configured as PRI) see Cards on KSU on page 455. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 524: Deprovisioning A Line

    PRI channels can be disabled. However, there is no association between a line number and a b-channel. Disabling a b-channel can be done when you have fractional PRI. See Fractional PRI on page 540. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 525: Tests

    The following messages may appear on the Alarm Telephone during Loopback tests. Message Explanation Loopback test YYY on Trunk EVT: 210-YYYZ Cartridge Z has started Loopback test YYY on Trunk EVT: 211-YYYZ Cartridge Z has ended P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 526 To avoid this, start the line loopback test from your system before the T1 or PRI service provider begins their test, and stop the line loopback test from your system after the T1 or PRI service provider ends their test. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 527 To avoid this, start the payload loopback test from your system before the T1 service provider begins their test, and stop the payload loopback test from your system after the T1 service provider ends their test. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 528 The card edge loopback test loops the outgoing signal on the DTI back to its internal received signal path. Signal paths to the external network are disconnected. Continuity loopback Norstar ICS Norstar ICS network network Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 529: Tests Initiated From Norstar

    In order to be able to run a payload loopback test, the DTI must be configured for extended superframe format. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 530: Starting A Loopback Tests

    Continuity loopback, Line loopback, Payload loopback, Card edge loopback. 13. Press START to begin the test. The display shows the test name followed by running. 14. Press STOP to end the test. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 531: Operating A Continuity Loopback Test

    The loop must be provisioned to perform the test. All calls on the card you are testing will be dropped at the start of a loop payload test. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 532: Operating A Payload Loopback Test

    21. Press START to begin the test. Payload running displays. 22. Press STOP to end the test. Note: You can exit programming or move on to other programming or loop testing while the test is running. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 533: Csu Stats

    (CFA) — loss of signal LOS, out of frame OOF, alarm indication signal AIS, remote alarm indication RAI • the number of bipolar violations that occurred in the last minute P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 534: Checking The Performance Statistics

    CSU setting programmed to off, the display shows Unequipped. Ú Û 2. Press depending on which Trunk Cartridge you are checking. Cd1-KSU or Cd2-KSU: displays. 3. Press ≠ to see the results. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 535 8. Press ‘. ES: displays the number of errored seconds. 9. Press ‘. SES: displays the number of severely errored seconds. 10. Press ‘. UAS: displays the number of unavailable time seconds. 11. Press – until the display shows Performnce stats. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 536: Checking The Csu Alarms

    3. Press ‘ until the display shows the type of alarms you wish to view. 4. Press ≠. The display shows the first history item and the time that the alarm started. 5. Use ‘ and “ to move through the history items. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 537: Checking Bipolar Violations

    The display shows the first type of defect and the number of milliseconds, not necessarily contiguous, the hardware reported it active in the last minute. 3. Press ‘ and “ to move through the defects. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 538: Resetting All Statistics

    Start with the display showing Alarm stats: 1. Press ‘. Stats log displays. 2. Press ≠. Reset stats? displays. 3. Press YES to erase all the current statistics and begin collecting statistics again. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 539: Diagnostic Tools

    1. At the Diagnostic prompt, press ≠. Restart system? displays. 2. If you are sure you want to perform a warm start on your system, press YES. Otherwise, press CANCEL. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 540: Link Status

    When the display shows PRI:B01 Far, it means that the channel has been disabled by the CO. 7. Press Enable or Disable key to change the setting for the channel or press ‘ to move to the next B-channel. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 541: Usage Metrics

    The displayed values are the number of calls that were abandoned up to a maximum value of 99999 and the percentage of abandoned calls versus total calls up to a maximum value of 999. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 542: Call-By-Call

    CbC routing. Press NEXT to show the other pool if it is supported. 2. Press . Service: displays. ≠ The service that is displayed depends upon the protocol. Press NEXT to select a different service. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 543: Clearing The Metrics

    0 to 999. Clearing the metrics After step 1 in the previous section, press CLR to clear the Min and Max denied metrics values for all call types and all supported services for that pool. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 544 544 / Usage Metrics Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 545: Troubleshooting

    (central office lines) removed first. Where more than one procedure is given, the procedures represent different options from which you can select one. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 546: Getting Ready

    Use Set Profile ( ) from a T7316, an M7310, or an M7324 telephone, to check programming for any telephone. ² ¥ â Use Button Inquiry ( ) to check the buttons on a particular telephone. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 547: Types Of Problems

    Use the procedures in the section on Checking the hardware as a guide. Equipment defects You may encounter problems caused by Norstar equipment defects. See the appropriate section for problems related to the system hardware. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 548: General Troubleshooting Procedure

    ² ¡ â Þ 4. Run a Station set test ( Instructions are included in the Modular ICS 6.0 System Coordinator Guide. 5. Check the wiring and hardware connections. 6. If the problem persists, run a Maintenance session as described in Beginning a Maintenance session on page 486.

  • Page 549: Problems With Telephones

    Set has faulty buttons, display, handset or other hardware problems ² ¡ â Þ Run a Station Set Test ( Detailed instructions are contained in the Modular ICS 6.0 System Coordinator Guide. Unreadable set display If the trouble is with an M7310, T7316, or an M7324 sets ²...

  • Page 550: Telephone Dead

    Telephone dead ³ ¡ â Þ 1. Run a Station Set Test ( Detailed instructions are contained in the Modular ICS 6.0 System Coordinator Guide. 2. If more than one telephone is affected, refer to Data Module down on page 575.

  • Page 551: Running A Maintenance Session To Test A Dead Telephone

    6.0 System Coordinator Guide. If the telephone being replaced has more lines than the new telephone, automatic outgoing line selection may not work with the Handsfree feature. A line must be selected manually. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 552: Emergency Telephone Dead

    026 (ET2 on CD2) of the ICS and on the first line of each Trunk Module. 7. Replace the ICS if the emergency telephone is connected to the ICS or replace the Trunk Module if the emergency telephone is connected to the Trunk Module. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 553: Problems With Lines

    8. Run a Maintenance session and disable the appropriate ports using Port/DN status. Charts showing external line port number defaults appear under Wiring charts on page 241. 9. Enable the appropriate ports using Port/DN status. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 554 Refer to Problems with trunk cartridges service on page 566 and Trunk or Station Module down on page 574. 5. Run a Maintenance session to ensure that the line is not disabled. See Port/DN status on page 488. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 555: Hung Lines At A Telephone

    The supervision and/or Discon timer programming for the line do not match the settings for the line at the central office. Solution Verify that your programming for the line matches the central office settings. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 556: Auto-Answer Line Rings At A Telephone

    In this case, the symptom would be accompanied by the Alarm 62 code symptom. Solution Reconfigure the trunk as manual-answer. Replace the Trunk Cartridge with one that provides disconnect supervision. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 557 The Discon timer setting for the Trunk Cartridge in Trk/Line data does not match the setting for the line at the central office. Solution Reconfigure the Discon timer to match the setting at the central office. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 558: Prime Telephone Gets Misdialed Calls

    2. Verify all the digit strings that the switch should be sending. 3. Check that you have defined the corresponding Received number for every target line in your system. 4. Make sure that the published telephone numbers for your network are correct. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 559: Selected Lines Reads Not In Service Or Not Available

    3. Check the trunk between your system and the far end system for a break. 4. Check that your trunk is properly configured. 5. Run a Maintenance session and go to the heading Module status. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 560 5. Check that the DTI is properly inserted in the ICS. 6. Run a Maintenance session to verify the status of the DTI. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 561: Selected Line Pool Displays: No Free Lines

    If the line pool contains E&M trunks, order more trunks from the telephone company or private network vendor. Install additional Trunk Cartridges of the appropriate type. In programming, add the new trunks to the deficient line pool. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 562: Problems With Optional Equipment

    1. Run a Maintenance session to ensure that the ATA is not disabled. See Port/DN status on page 488. 2. Disable the port connected to the ATA using Port/DN status. 3. Enable the port connected to the ATA using Port/DN status. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 563: Auxiliary Ringer

    Programmed in Auxiliary ringer Terminals&Sets Auxiliary ringer Lines Schedules Services The current capacity of the Norstar relay contacts is 50 mA DC. They are designed to operate with the auxiliary ringer generator, or equivalent. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 564: External Paging

    3. If there is trouble with Music on Hold or Background Music, check Featr settings in System prgming. 4. Check the wiring between the music source and the 50-pin connector. See Wiring charts on page 241. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 565 5. Ensure that the music source is turned on, is operational, and the volume control is set properly. 6. Any music source with a low-output impedance, less than 3,300 Ω, can be connected. The output level must be less than one volt. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 566: Problems With Trunk Cartridges Service

    1. If AC power is present and the LED indicator on the Trunk Module is off, replace the Trunk Module. 2. Replace the fiber cable. 3. Replace the Trunk Cartridge. 4. Replace the Expansion Cartridge. 5. Replace the ICS. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 567: Digital Trunk Interface Trouble

    Transmit LEDs Error: steady yellow LED upon remote alarm indication CFA In service LED Steady green LED while running downloaded firmware Loopback test LED Steady red LED during Continuity loopback test P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 568 5. Check with your T1 or PRI service provider to see if through-fed repeaters are used on the T1 or PRI span. The DTI does not provide the DC connection required for through-fed repeaters. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 569: Monitoring The T1 Or Pri Signal

    T1 or PRI signal. Connect a protocol analyzer or other test equipment into the monitor jack to monitor the signal received from the network, and the signal transmitted by Norstar. Receive signal Transmit signal P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 570: Problems With Bri Service

    2. Verify the wiring from the distribution block to the ICS. 3. Use a Meridian 2500 set to test for data on the BRI trunk. 4. Test the network connection by connecting Bellcore standard terminal equipment (TE) directly to the network. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 571: Out Of Service Displays When A Bri Is Selected (Led For Loop Is Lit)

    All the LEDs on a BRI Card are flashing Possible problem The card is not configured properly. Solution Verify that the loop is properly configured, including the proper loop type, SPIDs, and Network DNs. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 572: Caller Hears One Ring And Then A Fast Busy Signal When Placing A Call On A Bri Line

    EKTS are not part of the ISDN services package. These services must be turned off at the switch. 2. Verify that the network DNs have been programmed correctly, and verify the numbers with your service provider. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 573: Ics Down

    1. If AC power is present and the LED indicator on the ICS is off, replace the ICS power supply. 2. Disconnect all central office and station lines from the ICS. Power down the ICS by unplugging it. Replacing the ICS power supply ❷ ❶ P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 574: Trunk Or Station Module Down

    Module is off, replace the Trunk Module. 2. Replace the fiber cable. 3. Replace the Trunk Cartridge. 4. Replace the Expansion Cartridge. 5. Replace the ICS. Refer to Installation on page 209 for information on replacing components. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 575: Data Module Down

    ICS and the Data Module. If the problem persists 1. If AC power is present and the LED indicator on the Data Module is off, replace the Data Module. 2. Replace the Fiber cable. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 576: Problems For Network Or Remote Users

    DISA DN. The call has been routed to the prime telephone for the incoming trunk. Solution 1. Verify that the switch is sending the correct number of digits for the Received number length defined in your system. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 577 3. Check that you have defined the correct DISA DN for your system. 4. Make sure that the published telephone numbers for your network are correct. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 578: Dialed Number Gets Dial Tone Instead Of Ringback

    The target line that the incoming digits map onto is busy, and there is no prime telephone for the incoming trunk. Solution For maximum call coverage, make sure that you configure a prime telephone for every incoming trunk. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 579 Solution 1. Check that the system hardware is receiving signals properly. 2. Verify that the switch is sending the correct number of digits for the Received number length defined in your system. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 580 If remote callers are having difficulty getting through from the private network, there may be a problem with your E&M/ DISA Trunk Cartridge. Solution 1. Check the cross-connections for the E&M/DISA Trunk Cartridge. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 581: Dialed Disa Number Gets Ringback Instead Of Stuttered Dial Tone

    2. Verify all the digit strings that the switch should be sending. 3. Check that you have defined the correct DISA DN for your system. 4. Make sure that the published telephone numbers for your network are correct. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 582: Dialed Disa Number Gets Dial Tone Instead Of Stuttered Dial Tone

    DISA user gets overflow tone when entering COS password Possible problem The remote caller may have entered an invalid password. Solution Check programming under COS passwords and verify that the caller has a valid password. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 583 The caller may be dialing from a rotary-dial telephone or from a push-button telephone that uses pulse signaling. Solution Inform remote callers that they must dial from a push-button telephone that uses DTMF tone signaling. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 584: Dialed Feature Code Gets Overflow Tone

    The caller may be dialing on a rotary-dial telephone or on a push-button telephone that uses pulse signaling. Solution Inform remote callers that they must dial from a push-button telephone that uses DTMF tone signaling. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 585: Dialed Feature Code Gets Busy Tone

    Change the remote package for the incoming trunk so that it permits access to that line pool. Give the remote caller a line pool access code that is permitted within the Class of Service on the incoming trunk. P0992638 03 Modular ICS 6.0 Installer Guide...

  • Page 586: Line Pool Access Code Gets Ringback

    Solution 1. Make sure that the published line pool access codes are correct. 2. Check that the line pool codes have been entered correctly under Access codes in System prgming. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 587: Line Pool Access Code Gets Busy Tone

    The remote caller, after accessing a line in a line pool, may have started dialing before the far end was ready to receive. Solution Instruct remote callers to wait until they hear feedback before entering any digits. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 588 There may be a malfunction in the system that the caller is trying to reach. Solution Inform the operators of the system at the far end that the dialed number is not getting through. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 589: Specifications

    64 ¾ (300 m of 0.5 mm wire or 1000 ft. of 24 AWG wire) Loop length 300 m (1000 ft.) without station auxiliary power supply 790 m (2500 ft.) with station auxiliary power supply Minimum voltage 10 V dc at telephone P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 590 Free run clock accuracy ±32 ppm Network synchronized clock accuracy ±5 ppm * These specifications only apply when the system clock is not derived from a Digital Trunk Interface connection to the network. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 591: Digital Trunk Interface

    Remote activation/deactivation via FDL as per TR 54016 or TIA-547A Carrier failure alarms (CFA) Alarm indication signal (AIS), Red Yellow * This value is set in Hardware programming. See the Hardware on page 455 for details. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 592 Payload loopback activate/deactivate via maintenance* Card edge loopback activate/deactivate via maintenance* Continuity loopback activate/deactivate via push button on faceplate* * See Tests on page 525 for details on running these tests. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 593: Glossary

    Automatic Dial is assigned under telephone with answer buttons (an Dialing options in Terminals&Sets attendant, for example) can receive all programming. ringing and visual indication of incoming calls for other telephones, and answer those calls when necessary. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 594 24 telephones in the Norstar system. The BLF attaches to the M7310 and T7316 telephones. button caps: Interchangeable plastic caps that fit over the buttons of Norstar telephones. They are used to indicate the Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 595 A feature that allows you to answer a name. For an internal call, you can call ringing at any system telephone by display the name of the caller and the entering the internal number of that P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 596 M7324 telephone which provides 48 Class of Service. additional buttons that can be used as cold start: When all system programming is lost. This can happen because you have entered the Startup Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 597 A telephone is prime: After a specified number of made a control telephone and has lines rings, this feature transfers an assigned to it in Services programming. unanswered call on an external line, to P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 598 Norstar established in System programming. system can disconnect its line. Telephones are assigned to a direct-dial Disconnect Supervision is enabled telephone under Capabilities in under Trunk/Line data in Lines Terminals&Sets programming. programming. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 599 It is allows DISA access to the system by primarily to support the M7100 and providing DTMF receivers for auto- T7100 telephones, and single-line answer trunks. telephones using an Analog Terminal Adapter. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 600 Headsets are not Norstar components service provider does not support and must be supplied by the customer. disconnect supervision for the digital loop start trunks. By configuring lines as Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 601 A line on your telephone group. dedicated to making calls to destinations inside your Norstar system. An internal line may still connect you with an external caller if you use it to access a P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 602 Speed Dial code. The Link data connection between one telephone ¤ symbol ( ) uses two of the 24 spaces (or other device) and another. in a dialing sequence. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 603 Norstar NA-MICS 4.0 problems in the Norstar system. features. The ICS ROM software Maintenance requires no programmable cartridge is inserted into the Modular settings. ICS NVRAM cartridge. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 604 Page Announcement can last. It can be Network DN: A number supplied by assigned under Feature settings in the ISDN network service provider for Sys prgrmmng . ISDN terminal equipment. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 605 Norstar user may select a line within the same pickup group. A in use at another telephone and join an established call. Privacy is enabled P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 606 On hold: LINENAM when a call has been on hold for a programmable period of time. This period is the Remind delay. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 607 Routing service: A programming Service passwords. The Norstar system can handle up to 100 restriction filters. section that allows outgoing calls to be directed automatically based on the numbers a caller dials. For Norstar P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 608 There are three services: Ringing Nortel Customer Response Center. Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 609 24 digits long. System speed dial unauthorized access to programming. codes are programmed for the entire Norstar system under the System Speed programming heading. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 610 ISDN network. Examples of ISDN buttons with indicators. TE are ISDN telephones, computers equipped with ISDN cards and video terminals. Terminals and Sets: A programming section that allows you to assign and change settings that apply to Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 611 This feature acts to prevent unnecessary user Speed Dial and the assignment of tandeming and tromboning of trunks. programmable memory buttons. This action occurs after the speech path has been established. User Filter: See Restriction filter. P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 612 Voice Message Waiting Indication, you can program the telephone numbers required to access up to five different Voice Message Centers. You can also program which of the five Centers is to be accessed by each specific line. Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 613: Index

    Alarm 50-X 508 conflicts 95 Alarm 51-X 508 default codes 416 Alarm 52-X-Y 509 direct dial number Alarm 61-X-Y 509 system programming 419 Alarm 62-X-Y 509 DISA DN 421 Alarm 63-Z 509 external code 419 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 614 DNs 314 programming number CAP lines 311 Winkstart 346 intercom buttons 314 ANI number 334 line pools 312 answer calls lines 309 SWCA lines 403 prime line 313 answer DNs assigned lines, viewing 311 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 615 82 sequence, PRI 458 trunks, DISA 89 BchanSeq 458 autodial, network calls 104 BchnSeq mode, static DID and two-way automatic ongoing line selection 337 DID 109 automatic route selection, see routing P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 616 285 programming VSC 449 programming telephones 282 SPID 309 Release 282 ST card 214 volume control 282 ST card wiring 249 T network wiring 252 target line, if busy 339 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 617 276 caller ID, see call display services password 384 caller identification, ANI number 346 resetting 405 caller information, see also CID 111 space 332 calling party, BusName, programming space, available spaces 405 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 618 362 CLID match 409 dialing plan 106 CLID set incoming routing for DISA 64 network name display 431 network 104 clock Private DN over Tie 106 automatic date and time 402 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 619 528 with DISA 89 control circuit interface, see CCI credit card verification 68 control set cross connections, E&M/DISA trunk activating services 353 cartridge 258 assigning to lines and sets 354 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 620 499 Installer password 385 dial mode 334 line numbers 468 dial tone, absent on external lines 554 remote access packages 424 dialed digits restrictions 324 CLID match 409 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 621 214 trunk cartridge wiring 259 remote user 352 trunk data settings 334 removing a filter 325 trunk description 73 set restrictions 327 trunks user filter, COS 383 DID template, target lines 80 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 622 430 distribution block, see distribution panel conflicts 367 distribution mode, hunt groups 393 DID trunk 83 distribution panel, connecting the wiring DISA DN 64 disconnect supervision 341 DN hunting, see multi-line hunt Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 623 468 connecting to service provider 254 line pools 336 continuity loopback test 531 line setting 337 CSU line build 463 line settings 337 E&M network 97 loop start requirements 76 framing 462 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 624 Evt 416-3546 516 entering software keys 454 Evt 417-3546 516 environmental specifications 590 Evt 418 516 equal access identifier code (EAIC) 422 Evt 419 516 equipment Evt 421 516 certification 29 Evt 422-3546 517 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 625 181 expansion module programming 272 12-port cartridgge 229 external paging 6-port cartridge 228 contacts diagram 273 connecting 235 external line port for talkback 273 routing fibers 236 output and input impedance 273 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 626 235 hospitality 440 guide 232 fwd no answer 317 – installation 230 fwd on busy 317 making connections 235 FX 362 routing 236 routing table 365 fiber comb, description 232 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 627 430 hearing aids 28 naming the group 396 held line reminder no answer 394 delay, programming 401 overflow 395 programming 400 overflow set 396 HF answerback 317 priority calls 390 Hold P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 628 MICS-XC emergency telephone 265 equipment and supplies checklist ST interface card wiring 249 system coordinator passwords, expansion equipment checklist 180 using 277 expansion module spacing 232 external paging system 273 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 629 DN 476 Internet service provider (ISP) 67 DN default range 425 invalid configurations, trunks 483 DN range 61 Invoke by hold, SWCA 403 DN range, default 476 – Inwats, CbC service 433 equipment 173 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 630 ISDN applications see also Integrated Services Digital Network router 175 service provider protocol 58 to LAN bridging ISDN applications services and features 42 set DNs 62 languages Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 631 410 no buttons 311 programming DNIS number line coding 464 programming DTI 337 line feature, auto privacy 340 programming full autohold 344 line filter 383 programming gain 347 line keys, limits 310 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 632 375 line/set carrier code 125 filters 86 setting up route 373 line/set restriction long telephone numbers 288 filters 86 longCO 345 maximum 329 longPBX 345 user filter 383 loop lines BRI card 471 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 633 537 loop type, BRI card 471 state loopback test of a cartridge 497 BRI lines 532 of a module 496 initiated by the central office 529 of device 491 initiated from Norstar 529 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 634 280 CAP 411 loop start trunk compatibility 77 loop start 76 maximum 14 modules 455 Meridian mounting the modules 215 advanced private networking 121 powering the system 274 software keys 452 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 635 496 MWI, assigning to a line 331 connecting 240 connecting multiple modules 226 Data Module 483 name enabling 498 programming for lines 349 fiber cable guide 232 terminals&sets 280 fiber spool holder 233 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 636 MCDN, network call redirection – troubleshooting 576 (NCRI) 134 user problems 576 MCDN, trunk anti-tromboning (TAT) using destination codes 96 using E&M trunks 162 MCDN, trunk route optimization using SL-1 110 (TRO) 138 next 285 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 637 440 OLI# programming held reminder 400 name display 430 programming host delay 406 network name display programming programming link time 406 programming message reply enh PRI, call display 316 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 638 317 Capabilities 317 pin number, ISDN jack 253 hunt group 390 planning checklist, installation 178 paging plug pin numbering 253 Capabilities 317 PNTC equipment connections 273 external termination 119 internal termination 120 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 639 CbC 105 connecting to service provider 254 valid mixed trunk configurations connecting wiring 239 dialing plan, 2-way DID 108 view card 456 dialing with intercom 310 PRI channel P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 640 Private DN, CbC over Tie 106 password description 278 private line 336 profile 1, North America 297 private name 429 profile 2 297 private network profile 3 298 additional configuration 124 profile 4 298 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 641 335 log space 332 copying telephone programming loss package 344 – maintenance 485 COS line filter 383 ONN 432 COS password 382 overflow day-to-day changes 307 defining set, hunt groups 396 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 642 PRI protocol 456 telco features (system-wide) 352 routing table 365 – Terminals&Sets 308 public calls, Auto DN 157 Time&Date 388 Public DN timing for startup 301 dialing plan 415 tools 282 external routing code 106 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 643 429 remote access packages receiving calling name 429 copy 424 redirection remote feature code 74 line redirection 163 remote feature request 82 ring 318 remote filters 74 re-entering software keys 453 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 644 358 911 324 ring group assignment 358 default filters 324 ringing groups 357 hospitality services 440 RJ-21 lines 280 DID wiring 259 link signal 343 RJ2HX/CA2HA distribution block programming 349 cross connections 257 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 645 447 sequential mode 206 Run/Stop, dialout 364 service schedule control 358 service cartridge installation tips 217 S interface, ISDN 51 installing 221 S loop service ID (SID) power 269 service identifier, see SID P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 646 353 trunk/line data settings 334 services card, clock source 478 signal is immediate 338 significant event messages 515 feature and number restrictions 327 silent, on Hold 398 filters, description 86 simultaneous calls 310 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 647 SuprsBit, ONN blocking 450 SPID suttered dial tone 74 assigning to BRI 472 SWCA B channels 63 defining appearance keys 403 creating terminal SPID 66 setting controls 403 defining lines 309 switched digital P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 648 ETSI programming 166 system initialization self-test 275 system programming system modules, view 455 hunt groups 391 system overview 188 see also system prgrming system power, clock source loops 478 setting SWCA controls 403 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 649 533 programming for lines and sets 330 trunk data settings 334 programming system features 352 valid mixed trunk configurations terminals&sets 280 top level 304 valid trunk configurations 482 voice message routing 447 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 650 314 programming display buttons line assignment 309 programming feature settings 397 line pool access 312 programming overlays 283 OLI# 315 programming, system coordinator prime line 313 password 278 name 320 restriction filters 350 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 651 460 checking the state 497 disconnect, on card 460 number attached to a module times, service 440 timing master, clock source 477 troubleshooting 566 timing reference, ClockSrc 464 changing trunk type 335 P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 652 147 BRI-ST cartridge wiring 262 Unequipped 492 connecting 224 uninterruptible power supply (UPS) 181 description 467 universal dialing plan, see UDP DID trunk cartridges and RJ-21 unknown name 429 wiring connections 259 Modular ICS 6.0 Installer Guide P0992638 03...
  • Page 653 368 user speed dial dialing restrictions 325 user preferences 289 wild cards user prefernces 321 destination code 369 WinkStart signal type 345 wireless vacancy, room 440 hunt group twinning 390 ventilation wiring P0992638 03 Modular ICS 6.0 Installer Guide...
  • Page 654 T network connection 252 trunk module with DID trunk cartridge 260 trunk modules with E&M/DISA 258 U-LT terminal equipment 270 U-NT network 252 X.25, converting ISDN protocol 68 Z, dialpad 278 zero absorb length 374 Modular ICS 6.0 Installer Guide P0992638 03...

  • Page 655: Backup Programming Overlays

    Backup programming overlays / 655 Backup programming overlays Business Series Terminals Programming Overlay Heading Show Back Next P0914001 01 Norstar Programming Overlay Heading Show Back Next P0992638 03...
  • Page 656 After you have finished programming, store your Norstar Programming Overlay in the slots provided on the back cover. Après avoir terminé la programmation, rangez la grille Norstar dans les fentes prévues à cet effet à la fin de ce guide. Cuando haya terminado de programar, inserte en estas ranuras su Plantilla de programación Norstar que se encuentra...

Table of Contents