Biotek BioStack 4 Operator's Manual page 102

80 | Chapter 6: Troubleshooting
Code Probable Causes
1707 Missing plate. A plate (without a lid) was expected but not present. Potential
causes include: incorrect stacking sequence of plates with lids. Inaccurate
values in the Plate Type or Plate Lid Definition files. Defective microplate
and/or lid, e.g. damaged edge.
1708 Lids not allowed. You cannot process plates with lids for the selected
operation. Contact BioTek TAC for assistance.
1709 Missing lid. A lid was expected but instead a plate-on-plate was
detected.Potential causes include: incorrect stacking sequence of plates with
lids. Inaccurate values in the Plate Type or Plate Lid Definition files. Defective
microplate and/or lid, e.g. damaged edge.
170B Lid geometry not set. Command to use lids cannot be completed because a lid
definition (plate type) file is missing or unselected. Contact BioTek TAC.
180# The given motor number was not present. # = motor; see page 87 for a list
of motor numbers. If the motor number is not in the list, the problem is in
whatever is sending commands to the BioStack, otherwise, turn the
instrument off/on. If the error persists, contact BioTek TAC.
1900 Plate found in gripper during power-up. Power down the BioStack and remove
the plate.
1901 Failed attempted plate transfer from carrier to instrument. This error
indicates that a plate was still in the gripper after move. Plates are sticking
because wells are overfilled. Plate dimensions are incompatible with the
BioStack.
1902 Plate found in gripper during factory burn in test. This error indicates that a
plate was in the gripper when it shouldn't be, while running the factory burn
in test.
2000 Plate found on carrier during power-up. Power down the BioStack. Lift the
stack to a remove the plate from below it, before restarting.
2002 Failed attempted plate transfer from the input stack to the carrier; plate
detected on carrier before transfer started.
2003 Failed attempted plate transfer from carrier to input or output stack; plate
left on carrier when done. Power down the BioStack and remove the plate.
Plate dimensions are incompatible with the BioStack.
210# Requested motor axis is unknown to the BioStack. # = motor; see page 87
for a list of motor numbers. Turn the instrument off/on. If the error persists,
contact BioTek TAC.
220# The interfacing instrument is unknown to the BioStack. # = instrument; see
page 87 for a list of instrument numbers
BioStack™ Microplate Stacker
& Error Codes