Biotek BioStack 4 Operator's Manual page 100

78 | Chapter 6: Troubleshooting
Code Probable Causes
0750 Failed Instrument Dimension structure checksum test. Nonvolatile
configuration data associated with the external instrument carrier dimensions
may be missing or corrupt. Turn the instrument off/on. If the error persists,
contact BioTek TAC.
080# Motor was not homed successfully. # = motor; see page 87 for a list of
motor numbers. This error is usually only seen during the autocalibration
sequence. See the probable causes for 020# on the preceding page.
0900 Memory allocation error. Contact BioTek TAC.
1000 Autocalibration data checksum failed at power-up. Nonvolatile calibration
data may be missing or corrupted. One or more components on the
instrument may need to be recalibrated. Turn the instrument off/on. If the
error persists, contact BioTek TAC.
1200 Internal RAM test error. A failure of the internal random access memory was
detected during the powerup test. Turn the instrument off/on, and if the error
persists, contact BioTek TAC.
1300 Timeout sending or receiving serial data. Cable not connected, or loose.
Incorrect cable. Interfacing instrument not set up properly. BioStack may be
in an error state. Check for obstructions and turn off/on. Gen5 or controlling
software not set up properly.
1303 Serial receive buffer overflow. A communication error—see error 1300.
1304 Serial message checksum. A communication error—see error 1300.
1307 Received request object not supported. A communication error—see error
1300.
1308 Message body size exceeds max limit. A communication error—see error
1300.
1309 Max requests currently running. A communication error—see error 1300.
1501 Internal 5V power supply test error. Check connections to the external power
supply. Turn the instrument off/on, and if the error persists, contact BioTek
TAC.
1502 External power supply test error. Check connections to the external power
supply. Check AC line voltage. Turn the instrument off/on, and if the error
persists, contact BioTek TAC.
1600 Failed attempted plate transfer from output stack to input stack. This error
indicates that no plate was found on the BioStack carrier after attempted
plate retrieval from the output stack. Plate stack not installed properly. Plate
dimensions are incompatible with BioStack.
BioStack™ Microplate Stacker
& Error Codes