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Service and Maintenance
Requirements
– Open configuration manager (existing connection to
the PBX web server)
Steps to Take
1.
Open the page Administration
Service data.
Important: Observe the following legal notes prior to
recording a network data stream.
The recorded network data stream may contain the
following components:
Data streams of other computers in the network
Connection data sets with destination, source, and
time information of a telecommunication
connection
The spoken word of both ends of a
telecommunication connection
Configuration data of the PBX and connected
telephones, as well as the corresponding PINs
Prior to recording, all subscribers of the
telecommunication
informed that the contents are going to be
recorded and as to who will process the data
retrieved.
If you want to provide the recorded data to your
authorized vendor or to Auerswald for the purpose
of error analysis, you have to ensure that the
applicable legal requirements are met.
Requirements
– Configuration manager, opened with the authoriza-
tion level administrator (existing connection to the
PBX web server)
– Host name as destination: DNS configuration and, if
required, http proxy configuration
Steps to Take
1.
Open the page Administration
Network diagnosis.
2.
In the Destination entry field under Ping (check
availability of a host), enter the IP address or host
name.
80
Creating a PBX Image
Log files
Logging the Network Data Stream
connection
have
to
be
Sending a Ping to a Destination Address
Monitoring
2.
Click Load backup image with the right mouse
button.
3.
Click Save target as ... (this text depends on the
operating system used).
A dialogue for downloading the file opens.
4.
Save the file.
Requirements
– Open configuration manager (existing connection to
the PBX web server)
– Deactivated pop-up blocker in the browser or defined
exception rule
Steps to Take
1.
Open the page Administration
Network data stream.
2.
Accept the legal notes by entering ok in the entry field
next to the notes.
3.
Click Start trace.
A dialogue for downloading the "ethernet-
trace.pcap" file is opened.
4.
Save the file.
Recording the network protocol is started.
5.
To stop the recording of the network protocol, click
Stop trace.
3.
Select the desired protocol from the Protocol list
field.
4.
If required, enter the port you want to reach with the
ping into the Port entry field.
5.
Click Start under Ping (check availability of a
host).
The result of the ping will be shown (max. one
ping).
Log files
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