Problem: Management Ip Address Unknown; Problem: Unable To Connect To The Management Gui - IBM Storwize V7000 Unified Problem Determination Manual

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>ssh admin@v7000-unified
[kd01ghf.ibm]$ lssystemip

Problem: Management IP address unknown

This topic helps you if you are not able to run the management GUI because you
do not know the IP address. This address is also known as the management IP
address.
This topic also helps if the configuration communication between the file system
(file modules) and the control enclosure is not working because the wrong IP
address is being used.
The management IP address is set when the USB initialization is completed. An
address for port 2 can be added later.

Problem: Unable to connect to the management GUI

If you are unable to connect to the management GUI from your web browser and
received a Page not found or similar error, this information might help you resolve
the issue.
Consider the following possibilities if you are unable to connect to the
management GUI:
v You cannot connect if the system is not operational with at least one node
v Ensure that you are using the correct system IP address. If you know the service
v Ensure that all node canisters have an Ethernet cable that is connected to port 1
v Ping the management address to see if the Ethernet network permits the
v If the system IP address settings are incorrect for your environment, take these
190
Storwize V7000 Unified: Problem Determination Guide 2073-720
online. If you know the service address of a node canister, go to "Procedure:
Getting node canister and system information using the service assistant" on
page 198; otherwise, go to "Procedure: Getting node canister and system
information using a USB flash drive" on page 198 and obtain the state of each of
the node canisters from the data that is returned. If there is not a node canister
with a state of active, resolve the reason why it is not in active state. If the state
of all node canisters is candidate, then there is not a clustered system to connect
to. If all nodes are in a service state, go to "Procedure: Fixing node errors" on
page 206.
address of a node canister, go to "Procedure: Getting node canister and system
information using the service assistant" on page 198; otherwise, go to
"Procedure: Getting node canister and system information using a USB flash
drive" on page 198 and obtain the management IP address from the data that is
returned.
and that the port is working. To understand the port status, go to "Procedure:
Finding the status of the Ethernet connections" on page 204.
connection. If the ping fails, check the Ethernet network configuration to see if
there is a routing or a firewall issue. Ensure that the Ethernet network
configuration is compatible with the gateway and subnet or prefix settings.
Ensure that you have not used the Ethernet address of another device as the
management address. If necessary, modify your network settings to establish a
connection.
steps:
1. Determine the service address of the configuration node canister. You can
determine this if you can access the service assistant on any node canister,
alternatively use the summary data returned, when a USB flash drive is
plugged into a node canister.

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