Problem: Storage System Management Ip Address Unknown; Problem: Unable To Connect To The Management Gui - IBM Storwize V7000 Unified Series Problem Determination Manual

problem. The fix procedure displays information that is relevant to the problem
and provides various options to correct the problem. Where it is possible, the fix
procedure runs the commands that are required to reconfigure the system.
Always use the recommended action for an alert because these actions ensure that
all required steps are taken. Use the recommended actions even in cases where the
service action seems obvious, such as a drive showing a fault. In this case, the
drive must be replaced and reconfiguration must be performed. The fix procedure
performs the reconfiguration for you.
If possible, fix the alerts in the order shown to resolve the most serious issues first.
Often, other alerts are fixed automatically because they were the result of a more
serious issue.
After all the alerts are fixed, go to "Procedure: Checking the status of your system"
on page 197.

Problem: Storage system management IP address unknown

This topic helps you if you are not able to run the storage system management
GUI because you do not know the IP address. This address is also known as the
management IP address.
This topic also helps if the configuration communication between the file system
(file modules) and the storage system (control enclosure) is not working because
the wrong IP address is being used.
The storage system management IP address is set when the USB initialization is
completed. An address for port 2 can be added later.
If you do not know the storage system management IP address, it is part of the
data that is shown in the service assistant home panel or the data that is returned
by the USB key. If you know the service address of a node canister, go to
"Procedure: Getting node canister and system information using the service
assistant" on page 197; otherwise, go to "Procedure: Getting node canister and
system information using a USB key" on page 198.

Problem: Unable to connect to the management GUI

This topic helps you if you are unable to connect to the management GUI from
your web browser. You might get a Page not found or a similar error from the
browser.
Consider the following possibilities if you are unable to connect to the
management GUI:
v You cannot connect if the system is not operational with at least one node
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Storwize V7000 Unified: Problem Determination Guide Version
online. If you know the service address of a node canister, go to "Procedure:
Getting node canister and system information using the service assistant" on
page 197; otherwise, go to "Procedure: Getting node canister and system
information using a USB key" on page 198 and obtain the state of each of the
node canisters from the data that is returned. If there is not a node canister with
a state of active, resolve the reason why it is not in active state. If the state of
both node canisters is candidate, then there is not a clustered system to connect
to. If the node state is service, go to "Procedure: Fixing node errors" on page
204.