Problem: Storage System Management Ip Address Unknown; Problem: Unable To Connect To The Management Gui - IBM Storwize V7000 Maintenance Manual

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Problem: Storage system management IP address unknown

Problem: Unable to connect to the management GUI

40
Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide
When you have logged on, select Monitoring > Events. Depending on how you
choose to filter alerts, you might see only the alerts that require attention, alerts
and messages that are not fixed, or all event types whether they are fixed or
unfixed.
Select the recommended alert, or any other alert, and run the fix procedure. The fix
procedure steps you through the process of troubleshooting and correcting the
problem. The fix procedure displays information that is relevant to the problem
and provides various options to correct the problem. Where it is possible, the fix
procedure runs the commands that are required to reconfigure the system.
Always use the recommended action for an alert because these actions ensure that
all required steps are taken. Use the recommended actions even in cases where the
service action seems obvious, such as a drive showing a fault. In this case, the
drive must be replaced and reconfiguration must be performed. The fix procedure
performs the reconfiguration for you.
The fix procedure also checks that another existing problem does not result in a fix
procedure that causes volume data to be lost. For example, if a power supply unit
in a node enclosure must be replaced, the fix procedure checks and warns you if
the integrated battery in the other power supply unit is not sufficiently charged to
protect the system.
If possible, fix the alerts in the order shown to resolve the most serious issues first.
Often, other alerts are fixed automatically because they were the result of a more
serious issue.
After all the alerts are fixed, go to "Procedure: Checking the status of your system"
on page 48.
This topic helps you if you are not able to run the storage system management
GUI because you do not know the IP address. This address is also known as the
management IP address.
The management IP address is set when the clustered system is created. An
address for port 2 can be added after the clustered system is created.
If you do not know the storage system management IP address, it is part of the
data that is shown in the service assistant home panel or the data that is returned
by the USB key. If you know the service address of a node canister, go to
"Procedure: Getting node canister and system information using the service
assistant" on page 48; otherwise, go to "Procedure: Getting node canister and
system information using a USB key" on page 49.
This topic helps you if you are unable to connect to the management GUI from
your web browser. You might get a Page not found or a similar error from the
browser.
Consider the following possibilities if you are unable to connect to the
management GUI:
v You cannot connect if the system is not operational with at least one node
online. If you know the service address of a node canister, go to "Procedure:

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