Forced Firmware Upgrade - Lightware MX-FR Series User Manual

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8. Firmware Upgrade
MX-CPU2 is the main processor's firmware. MX-CP controllers are the front panel button modules. The
number of the MX-CP modules depends on the matrix frame size. These modules must have the same
firmware installed. The Web Package is the module which handles the LAN connections and hosts the built-
in website.
Step 8. Browse for the new firmware(s).
Click the corresponding cell in the Browse New Firmware column. A dialog pops up, to confirm if you really
want to modify the path. Now you can browse for the new firmware file to upload. After opening the new file,
the new firmware field will contain the name of the firmware file.
Step 9. Upgrade firmware(s)
Click Upgrade selected firmwares button. A confirmation message appears. After clicking the Yes button the
selected controllers are being reprogrammed, with the firmware you selected. If you select a file that does
not fit for the selected controller, you will get an information message about which file is wrong. If you
selected a controller to upgrade, but you had not selected a file for it, then you will also get an information
message about which file is missing.
Quick Bootload mode can be switched on or off any time. No data verification is done after writing if the
checksum was correct which makes the bootloader faster..

AAAENAIONG! The reprogramming may take 3-8 minutes per controller.
A progress bar will show the current state of the reprogramming on the bottom of the window. In the case of
certain boards first the erasing process is run before the programming, so the progress bar runs up twice.
When the reprogramming is finished, a Done! message will appear in the bottom left corner. The application
closes the connection, and the router restarts.
Step 10. Done!
If the upgrade was successful, a window pops up. Now you can close
the application, or you can select another matrix router to upgrade.
After closing the bootloader application, switch the upgraded devices
off and then on. Now the router is ready to be used with the new
firmware!
MX-FR Series Modular Matrix Frames – User's Manual
8.2. Forced Firmware Upgrade
If a previous upgrade process has failed or the matrix is not listed in the available device list then the normal
firmware upgrading process may not work. In this case the below procedures can help.
Device Not Listed
The IP address of a matrix may not be listed in the list because of wrong network configuration or if a
previous upgrade process failed. In this case the router's IP address can be added manually to the list with
the Add IP button.
AAAENAIONG!
Use this option with caution as the manually typed IP address is not checked if it is a
Lightware device or not. If the address belongs to an unknown network device then this may cause
malfunction of the device.
Step 1. Type the IP address of the matrix router (check on the front panel LCD if possible).
Step 2. The TCP port can be selected manually if the checkbox is selected. If the port is not set then the
default port 10001 is used.
Step 3. Click the Add button. The IP address will appear in the list.
Cannot Connect to Device
If the IP address was added manually then the bootloader software usually cannot detect the device type and
cannot connect to it automatically. The IP addresses with unrecognized devices appear in the list without
showing the type and serial number.
AAAENAIONG!
Use this option with caution as the manually typed IP address is not checked if it is a
Lightware device or not. If the address belongs to an unknown network device then this may cause
malfunction of the device.
Step 1. Add the IP address manually as described above.
Step 2. Right click on the desired IP address and select Handle
as MX-CPU2.
Step 3. The software tries to connect to the device handling it
as the selected type. If the connection is successful then
the further process is the same as the normal firmware
upgrade.
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