Pots - Avaya IP Office Essential Edition PARTNER Version Reference Manual

4.6.12 POTS

Essential Edition - PARTNER® Version systems support most types of analog phone.
There are differences in behavior between ETR6 POTs and PHONE/Combination POTs that should noted:
· ETR6 POTs are defined as POTs directly connected to the ETR6 module and not to the AUX jack on the back of an ETR
digital telephone. PHONE/Combination POTs are POTs connected to PHONE or Combination system modules.
· PHONE/Combination POTs cannot have line appearances whilst ETR6 POTs can. ETR6 POTs having line appearances is
consistent with PARTNER® ACS operation.
· PHONE/Combination POTs ring with ring patterns consistent with IP Office whilst ETR6 POTs ring with ring patterns
consistent with PARTNER® ACS:
· Intercom calls to PHONE/Combination POTs are one long ring while on ETR6 POTs, they are one long ring
followed immediately by one short ring.
· Outside calls on PHONE/COMBO POTs are one very long ring whilst on ETR6 POTs they are just one long ring.
· Transferred calls on PHONE/COMBO POTs are the same ring as the base call type, inside or outside, while on
ETR6 POTs they are one long ring followed immediately by two short rings.
· Returning held calls on PHONE/Combination POTs are three short rings whilst on ETR6 POTs they are one long
ring followed immediately by two short rings.
· Returning parked calls on PHONE/Combination POTs ring with the base call ringing pattern whilst on ETR6 POTs
they ring with the same ring as the returning held call.
· ETR6 POTs cannot place calls on hold for extended periods like PHONE/Combination POTs. This is consistent with
PARTNER® ACS POT behavior. If a call is placed on hold and the ETR6 POT user hangs up, the call immediately returns
and rings with the returning held call ringing pattern described above.
· The PE Automatic Line Selection feature applies to ETR6 POTs whilst it does not apply to PHONE/Combination POTs.
When a PHONE/Combination POTs user dials 9 to obtain an outside line, it looks for an available line starting at line one
and progressing upwards. When a ETR6 POTs user dials 9 to obtain an outside line, it uses the ALS programming to
select an available line potentially skipping some lines.
· Call Waiting Tone is consistent between ETR6 POTs and PHONE/Combination POTs, which is one short beep of tone.
This is inconsistent (but acceptable) with PARTNER® ACS which is two short beeps of tone.
PARTNER® Version, Installation and Reference Manual
IP Office Essential Edition
System Component Details: Telephones
- Issue 1a (30 January 2010)
Page 69