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Avaya IP Office 3.2 Applications Installation & Administration Manual

Avaya IP Office 3.2 Applications Installation & Administration Manual

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IP Office 3.2
Applications Installation &
Administration Manual
15-601133 Issue 1 (7 June 2006)

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Summary of Contents for Avaya IP Office 3.2

  • Page 1 IP Office 3.2 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006)
  • Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

  • Page 3: Table Of Contents

    Table Of Contents About this Guide ........................1 Conferencing Center........................3 Installation ..............................3 Overview..............................3 Setup Options ............................4 Pre-Installation Requirements......................7 Installing Conference Center......................10 Upgrade Procedure..........................14 Configuration............................16 Overview............................16 IP Office Manager Configuration ......................17 Internet Security Changes........................19 Voicemail Pro Configuration.......................20 Configuring Conferencing Center.......................30 Administration............................32 Hints and Tips............................32 Phone Manager ........................
  • Page 4 Applications Installation & Administration Appendix........................... 77 BLF Operation ............................77 Conference Resources...........................78 Entering License Keys..........................79 Customizing the Look ..........................80 Creating Custom Skins ........................80 Phone Manager Skin Objects and Controls ..................81 SoftConsole Skin Objects and Controls .....................83 Index............................85...

  • Page 5: About This Guide

    Phone Manager The Appendix contains information that is applicable to more than one of the IP Office applications covered in this guide. Further information about Avaya IP Office is available from www.avaya.com/support and also www.avaya.com/ipoffice/knowledgebase. Applications Installation & Administration Manual Page 1 IP Office 3.2...

  • Page 7: Conferencing Center

    Conferencing Center is supported on the following IP Office Control Units with IP Office Software version 3.0 or above:  Small Office Edition.  IP 403 Office.  IP 406 Office.  IP 412 Office. Applications Installation & Administration Manual Page 3 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 8: Setup Options

    Conferencing Center Setup: Option 1 (recommended option) This makes the Web Client Host accessible to external users while keeping the booking site and its database more secure. Page 4 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 9 4. Open the Web.config file with your preferred editing tool. 5. Change the port number (highlighted characters) on the following code string: <add key="RemotePoint" value="tcp://localhost:8089/Avaya.ECS.ECSConferenceService.RemotingInterface"/> Applications Installation & Administration Manual Page 5 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 10 4. Open the Web.config file with your preferred editing tool. 5. Change the port number (highlighted characters) on the following code string: <add key="RemotePoint" value="tcp://localhost:8089/Avaya.ECS.ECSConferenceService.RemotingInterface"/> Page 6 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 11: Pre-Installation Requirements

    Note  Any desktop machine can be used for the Conferencing Center Web Client, as long as the PC is capable of running IE6. Applications Installation & Administration Manual Page 7 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 12 1. From an Internet Explorer window, select Tools. 2. Select Internet Options. 3. Select Connections tab. 4. Select LAN Settings. 5. Check Bypass proxy server for local addresses. 6. Click OK. Page 8 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 13  The License for IP Office Conferencing Center is required.  Switch off any PC and hard disk sleep/power down modes. Applications Installation & Administration Manual Page 9 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 14: Installing Conference Center

    A split installation where the Web Scheduler and Web Client applications are installed on different machines. For more information, see Upgrade - Split Installation. Page 10 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 15 Conferencing Center needs to be done. 13. Click Next. The 'InstallShield Wizard Complete' window opens. 14. Click Finish to exit the wizard. Applications Installation & Administration Manual Page 11 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 16 Conferencing Center needs to be done. 13. Click Next. The 'InstallShield Wizard Complete' window opens. 14. Click Finish to exit the wizard. Page 12 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 17 9. Click Next. The 'Start Copying Files' window opens. The files may take a few minutes to install. When they have been installed the 'InstallShield Wizard Complete' window opens. 10. Click Finish to exit the wizard. Applications Installation & Administration Manual Page 13 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 18: Upgrade Procedure

    Conferencing Center needs to be done. 17. Click Next. The 'InstallShield Wizard Complete' window opens. 18. Click Finish to exit the wizard. Page 14 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 19 Web Client Host's URL by logging on to the Conferencing Center Scheduler as an administrator, accessing the Configuration window and entering the new URL into the URL for Web Client field. For more information, see Conferencing Center Configuration. Applications Installation & Administration Manual Page 15 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 20: Configuration

    Conferencing Center Scheduler. Once Conferencing Center is installed, configuration changes can be made in the Conferencing Center Scheduler. For more information, see Conferencing Center Configuration. Page 16 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 21: Ip Office Manager Configuration

    "http://webserver_name/" in the Conferencing Center URL field. This can be the web server PC name or IP address. 6. Click OK. 7. Click Save. 8. Select Merge. 9. Click OK. Applications Installation & Administration Manual Page 17 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 22 When all the systems are configured properly, the following icons are available in Phone Manager. Book a Conference: Opens Conferencing Center Scheduler. Join a Conference: Opens Conferencing Center Web Client. Page 18 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 23: Internet Security Changes

    7. Select Enable. 8. Click OK to save your changes. 9. Click OK to close the 'Internet Properties' window. 10. Close the 'Control Panel' window. Applications Installation & Administration Manual Page 19 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 24: Voicemail Pro Configuration

    18. Test the short code. In the example you would dial *90. The phrase, "Please enter your conference ID and press # (pound/hash) to finish" should be played. Page 20 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 25 In the example the conference participant is played a "conference failure" message and then transferred to the receptionist. For more information, see Conference Failure. Applications Installation & Administration Manual Page 21 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 26 Click Open.  Click Close.  Click OK. 10. Click Connection and link Invalid Conference or Password action to Play ConfInfo.wav. 11. Click Telephony Actions. Page 22 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 27 Transfer Reception. 18. Click Save & Make Live. 19. When asked 'Any changes will be made permanent. Do you want to continue?' click Yes. Applications Installation & Administration Manual Page 23 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 28 13. Click Save & Make Live on the toolbar. 14. When asked 'Any changes will be made permanent. Do you want to continue?' click Yes. Page 24 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 29 Play Finished.wav Next action to Disconnect. 13. Click Save & Make Live. 14. When asked 'Any changes will be made permanent. Do you want to continue?' click Yes. Applications Installation & Administration Manual Page 25 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 30 Change the Token Name to Transfer to Reception. 14. Click the Specific tab.  Enter the extension number of your reception in the Destination field.  Click OK. Page 26 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 31 16. Click Save & Make Live on the toolbar. 17. When asked 'Any changes will be made permanent. Do you want to continue?' click Yes. Applications Installation & Administration Manual Page 27 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 32 10. Click in the Details pane to place the action. 11. Right-click Transfer and select Properties. 12. Click the General tab.  Change the Token Name to Transfer to Receptionist. Page 28 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 33 15. Click Save & Make Live on the toolbar. 16. When asked 'Any changes will be made permanent. Do you want to continue?' click Yes. Applications Installation & Administration Manual Page 29 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 34: Configuring Conferencing Center

    6. Click Configure. The Update Configuration window opens. Some updates will not happen until the ECS Conference Service (the name given to the Conferencing Center service) is stopped and restarted. Page 30 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 35 This value can be configured by the Conferencing Center user on a per conference basis. Applications Installation & Administration Manual Page 31 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 36: Administration

    Conference server.  SMTP notification failure SMTP notification may fail when authentication is required by a third party SMTP server. Page 32 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 37 Click OK.  Make sure that the new user account has access to all other files and directories that are necessary to serve ASP.NET pages. Applications Installation & Administration Manual Page 33 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 38 2. Select IIS Manager > Local PC Name > Application Pools > DefaultAppPool 3. Select Properties 4. Select Identity and ensure Local System is set. Page 34 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 39 2. Start installing Conference Server again so that .NET is installed from the Conferencing Center 3. When prompted to install the Conference Server press Cancel. 4. Re-boot the server and check that the ASP.NET user is present. Applications Installation & Administration Manual Page 35 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 40 Enabling 'Anonymous Access' in the third party SMTP server is required for the conference mail notification feature in Avaya Conference Center solution. An alternative resolution for this issue is to install a local SMTP server, gateway or other similar program on the same PC as the Conference Center to redirect the notification email.
  • Page 41 Right click, select New | Domain.  Select Alias and enter a name in the format X.X (e.g. PCSServer.Avaya.com). 4. Double-click the Domain Name and ensure Drop Directory is set to 'Inetpub\Mailroot\Drop'. If the Virtual Server could not be viewed from the tree, update the server with all the latest Microsoft updates for the particular operating system being used.

  • Page 43: Phone Manager

    The modes available are controlled by the Phone Manager licenses entered into the IP Office configuration. The mode for each user is set through the IP Office Manager program. For more information, see Selecting the Manager Type. Applications Installation & Administration Manual Page 39 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 44: User Pc Requirements

    IP Hardphone or Softphone installations. For remote PC VoIP operation, only VPN connections are supported. Non VPN connections might work but are not supported. Page 40 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 45: Planning Forms

    This reduces the chance of errors during license key entry. License Name License Code Number of Seats Applications Installation & Administration Manual Page 41 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 46 Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Lite/Pro/VoIP Yes/No Page 42 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 47: Installing Phone Manager

    The process assumes that the user's PC is connected to the LAN and can see the IP Office. For more information, see Installing Phone Manager Software. Applications Installation & Administration Manual Page 43 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 48 The 'InstallShield Wizard Complete' window opens. 10. Click Finish to exit the wizard. Phone Manager is installed and must be configured to work correctly. Page 44 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 49 4. Click Next to upgrade. The Setup Status window opens. The selected features are upgraded. It may take a several minutes. 5. The Update Complete window opens. Click Finish to exit the InstallShield Wizard. Applications Installation & Administration Manual Page 45 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 50: Configuration

    Phone Manager Pro can be set to pop an external application whenever an incoming call arrives. The Phone Manager application 'Pops' to the front and becomes the foreground application. For more information, see Popping External Applications Overview. Page 46 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 51: Selecting The Phone Manager Type

    IP Office. There are several configuration changes recommended for Phone Manager users. For more information, see IP Office Manager Configuration. Applications Installation & Administration Manual Page 47 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 52: Ip Office Manager Configuration

    Turn on Call Waiting.  Turn on Busy on Held.  (Optional) Turn Off Hook Operation on. The recommended setting is On for Avaya digital phone users.  (Optional) Enable the Phone Manager user to book conferences using the Conference Center Scheduler. ...
  • Page 53 9. Select the Telephony tab. 10. Remove the check for Show Account Code. 11. Click OK. 12. Click and send the configuration back to the IP Office. Applications Installation & Administration Manual Page 49 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 54 3. Check Book with Conference Center in Phone Manager 4. Click OK. 5. Repeat for any other users. 6. Click and send the configuration back to the IP Office. Page 50 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 55: Play Sounds Option

    This option is available for all Phone Manager types. The following wav files are used for the Play Sounds option. They are located in the Phone Manager application folder c:\Program Files\Avaya\IP Office\Phone Manager. ...

  • Page 56: Configure Instant Messaging

    Communication Server. You can choose from TCP, UDP and TLS. 7. In the Password field, enter the password associated with your Instant Message profile. Page 52 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 57 Using the above option does require that Windows Messenger is running when a message is received even though the message is being handled through Phone Manager. Applications Installation & Administration Manual Page 53 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 58: Voip Mode Operation

    When using the VoIP feature make sure the Use only preferred devices tick box in the Audio tab is selected. The Audio tab is in the Sounds and Audio Devices option in the Control Panel. Page 54 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 59 Alternatively, click View > Preferences > Phone Manager. The Phone Manager window opens. 2. Check Play Sounds. Incoming calls are alerted by an incoming sound. 3. Check Enable VoIP. 4. Click OK to save your changes. Applications Installation & Administration Manual Page 55 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 60 IP Office. See VoIP Quality of Service (QoS). WARNING - To change the settings you must be connected to the telephone switch. Page 56 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 61 To change the DSCP value to match that being used by the IP Office network, add the following DWORD registry key set to the required value. HKEY_CURRENT_USER\Software\Avaya\IP400\PhoneManager\DSCP Applications Installation & Administration Manual Page 57 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 62: Command Line Options

    2. Select the Shortcut tab. 3. The Target will be similar to: "C:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe" After the closing quotation mark, add -disable:ConferenceButton and/or - disable:TransferButton as required. For example: "C:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe" -disable:ConferenceButton - disable:TransferButton 4. Click OK.
  • Page 63 2. Select the Shortcut tab. 3. The Target will be similar to: "C:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe". After the closing quotation mark, add -nosoundcheck. For example: "C:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe" -nosundcheck 4. Click OK. 5. Test the shortcut. Applications Installation & Administration Manual Page 59 IP Office 3.2...

  • Page 64: Popping External Applications

    The screen pop action is based on calling number (ICLID) matching. Screen popping on DDI/DID can be enabled. For more information, see Screen Pop on DDI. Page 60 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 65 MAPI must be installed on your PC for this facility to be available. For more information, see your system administrator. 8. Click OK. Applications Installation & Administration Manual Page 61 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 66 6. Change Value data: to 1 and click OK. The user's Phone Manager Pro will now output the call data with " characters surrounding each field. 7. Close the Registry Editor. Page 62 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 67 To enable screen pop using Microsoft Outlook Notes: 1. Click Contacts > Properties > Outlook Address Book > Show this folder as an email address book. 2. Click OK. Applications Installation & Administration Manual Page 63 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 68: Administration

    VoIP. Therefore we can only recommend Phone Manager Pro PC Softphone operation across a firewall when using VPN to tunnel the connection. Page 64 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 69: User Settings And Profiles

    The profile file name matches the user's extension number, for example 212.xml. By default the files are stored in My Documents\Avaya\IP 400\PhoneManager\Profiles. This file is created when a user with that extension number first uses Phone Manager. The file is not deleted by removal of the Phone Manager application and a separate file is created for each extension number using Phone Manager on that PC and that particular PC log on.

  • Page 70: Citrix/Thin Client Phone Manager

    1. Click View > Load Skin. 2. Browse to the folder containing the new skin and select the skin.ini file.  Phone Manager skin files are located by default in: C:\Program Files\Avaya\IP Office\Phone Manager\Skin\ 3. Click OK. Page 66 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 71: Softconsole

     Visual display of queued calls.  Visual display of the status of extensions.  Up to 16 call parking areas.  Mobile Twinning. Applications Installation & Administration Manual Page 67 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 72: Pre-Installation Requirements

    PC requires a sound card and speakers to be installed. Minimum PC specification Pentium Celeron XP Pro 2000 2000 2003 Server Server 128MD 800MHz Celeron 3 AthlonB 800MHz 650MHz Page 68 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 73: Installation

    11. The 'InstallShield Wizard Complete' window opens. Click Finish to exit the wizard. SoftConsole is installed and now needs to be configured. Applications Installation & Administration Manual Page 69 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 74: Upgrade Procedure

    4. Click Next to upgrade. The Setup Status window opens. The selected features are upgraded. It may take a several minutes. 5. The Update Complete window opens. Click Finish to exit the InstallShield Wizard. Page 70 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 75: Configuration

    When a SoftConsole operator places a call on hold, incoming calls do not get the busy tone.  Allow the SoftConsole operator to send a short text message to a user with an Avaya display telephone. To make changes in Manager: 1.

  • Page 76: Command Line Options

    Use and support of this feature may be subject to local restrictions in some countries. Information shown without the -oncall option. Information shown with the -oncall option. Page 72 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...
  • Page 77 The example below shows a Target path for SoftConsole set to oncall. Enter the quote marks as shown though they may be automatically removed if they are not required by the system. C:\Program Files\Avaya\IP Office\SoftConsole\"SoftConsole.exe" "-oncall" 6. Click OK. 7. Close the Explorer window.

  • Page 78: Administration

    SoftConsole uses. DO NOT overwrite with an export function. Note  The available Directories are selected from the Directories Configuration form within Options. Page 74 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 79: Delete A Profile

    The directory is the default location for any custom skins that have been created. For more information, see Creating Custom Skins in the appendix. Applications Installation & Administration Manual Page 75 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 80: Hints And Tips

    3. Enter the file path of the skin file or click Browse, select the skin.ini file that represents your chosen skin, then click Open. 4. Click OK. Page 76 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 81: Appendix

    On a system restart, the first 10 applications on a different IP subnet that require BLF notifications will be able to secure a BLF broadcast. Subsequent application connections on a different subnet will not be provided BLF notifications. Applications Installation & Administration Manual Page 77 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 82: Conference Resources

    However once a conference is started on one conference bank, that conference cannot use any free capacity from the other conference bank. Page 78 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 83: Entering License Keys

    If a license is listed as Invalid, ensure that it was entered correctly. If necessary refer to the IP Office Feature Key Server manual. Applications Installation & Administration Manual Page 79 IP Office 3.2 15-601133 Issue 1 (7 June 2006)

  • Page 84: Customizing The Look

    The SkinBuilder.exe application must be used to create or edit a skin. This application allows you to manipulate your skin visually and has a built-in tester to test your skin definition. Page 80 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 85: Phone Manager Skin Objects And Controls

    Appendix Phone Manager Skin Objects and Controls To create a new skin make a copy of the Avaya skin definition folder in the skin directory (C:\Program Files\Avaya\IP Office\Phone Manager\Skin\) and rename. Make the necessary changes required by your design. Modify the bitmaps, the skin objects and the skin controls.
  • Page 86 - Bitmaps for the dialog box close button.  button - Bitmaps for push buttons in the dialog that resides inside a panel. Page 82 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 87: Softconsole Skin Objects And Controls

    SoftConsole Skin Objects and Controls SoftConsole Skin Objects and Controls To create a new skin make a copy of the Avaya skin definition folder in the skin directory (C:\Program Files\Avaya\IP Office\Phone Manager\Skin\) and rename. Make the necessary changes required by your design, modify the bitmaps, the skin objects and the skin controls.
  • Page 88 - Bitmap for bevel controls.  checkbox - Bitmaps for check box controls.  radiobox - Bitmaps for radio controls.  groupbox - Bitmaps for group box controls. Page 84 Applications Installation & Administration Manual 15-601133 Issue 1 (7 June 2006) IP Office 3.2...

  • Page 89: Index

    Invalid ID .............22 Invalid Password..........22 Microsoft LCS ............52 VoIP .................55 Mixer Not Detected ..........59 Wav file ..............51 Nosoundcheck ............59 Web Page Blank ............35 Windows Messenger..........52 Applications Installation & Administration Manual Page 85 IP Office 3.2 15-601133 Issue 1 (7 June 2006)
  • Page 90 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.

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