Table Of Contents - Avaya IP Office Essential Edition PARTNER Version Reference Manual

Contents
1. Introduction
1.1 How this book is structured ..................................................................... 8
1.2 RoHS ..................................................................... 8
1.3 Repair ..................................................................... 9
1.4 Equipment Availability ..................................................................... 9
1.5 Web Sites ..................................................................... 9
1.6 Training ..................................................................... 9
2. System Overview
2.1 Partner® Features ..................................................................... 14
2.2 Partner® Constraints ..................................................................... 15
2.3 System Components ..................................................................... 16
2.4 Control Unit ..................................................................... 17
2.5 SD Card ..................................................................... 18
2.6 Base Cards ..................................................................... 19
2.7 Trunk Cards ..................................................................... 20
2.8 SIP Cards ..................................................................... 21
2.9 External Expansion Module ..................................................................... 21
2.10 Supported Phones ..................................................................... 22
2.11 Dial Plan ..................................................................... 23
2.12 Core Software & BIN Files ..................................................................... 23
2.13 Power Supplies ..................................................................... 24
2.13.1 Power Supply Backup ............................................................................ 24
3. Installing PARTNER®
3.1 IP Office Manager ..................................................................... 28
3.2 Getting Started ..................................................................... 29
3.2.1 Unpacking ............................................................................ 29
3.2.2 Environmental Requirements ............................................................................ 29
3.2.3 Read the Documentation ............................................................................ 30
3.2.4 Space Requirements ............................................................................ 30
3.2.5 Tools and Parts Required ............................................................................ 31
3.2.6 Cabling and Cables ............................................................................ 32
3.2.7 Grounding ............................................................................ 33
3.2.8 Rack Mounting ............................................................................ 33
3.2.9 Wall Mounting ............................................................................ 36
3.2.10 Lightning Protection/Out-of-Building
Connections ............................................................................ 38
3.3 Install Overview ..................................................................... 38
3.4 Card Installation ..................................................................... 39
3.5 Starting ..................................................................... 41
3.6 Connections ..................................................................... 42
3.7 Final Actions ..................................................................... 42
4. System Component Details
4.1 Control Unit ..................................................................... 46
4.1.1 Rear Connections ............................................................................ 47
4.2 SD Card ..................................................................... 48
4.3 Base Cards ..................................................................... 49
4.3.1 Digital Station ............................................................................ 50
4.3.2 Analog Phone ............................................................................ 51
4.3.3 ETR6 Card ............................................................................ 52
4.3.4 ATM Combination Card ............................................................................ 54
4.4 Trunk Cards ..................................................................... 55
4.4.1 Analog Trunk Card ............................................................................ 56
4.4.2 PRI Trunk Cards ............................................................................ 56
PARTNER® Version, Installation and Reference Manual
IP Office Essential Edition
4.5 Expansion Modules ..................................................................... 57
4.5.1 Digital Station ............................................................................ 57
4.5.2 Phone Module ............................................................................ 59
4.6 Telephones ..................................................................... 61
4.6.1 1416 ............................................................................ 61
4.6.2 1408 ............................................................................ 61
4.6.3 1403 ............................................................................ 62
4.6.4 ETR34D ............................................................................ 63
4.6.5 ETR6D ............................................................................ 64
4.6.6 ETR18D ............................................................................ 65
4.6.7 ETR34 ............................................................................ 65
4.6.8 ETR18 ............................................................................ 66
4.6.9 ETR6 ............................................................................ 67
4.6.10 3910 ............................................................................ 68
4.6.11 3920 ............................................................................ 68
4.6.12 POTS ............................................................................ 69
4.6.13 Phone Add-Ons ............................................................................ 70
4.7 Out of Building Telephone Installations (COPY) ..................................................................... 71
4.7.1 DS Phones ............................................................................ 72
4.7.2 Analog Phone Barrier Box ............................................................................ 72
4.7.3 Rack Mounting Barrier Boxes ............................................................................ 73
4.8 Associated Applications ..................................................................... 75
4.8.1 Voicemail ............................................................................ 75
4.8.2 System Status Application (SSA) ............................................................................ 76
4.8.3 Monitor ............................................................................ 76
4.8.4 TAPI ............................................................................ 77
4.8.5 Call Logging Applications ............................................................................ 78
4.9 Physical Ports ..................................................................... 78
4.9.1 ANALOG Port ............................................................................ 78
4.9.2 Audio Port ............................................................................ 79
4.9.3 DS Ports ............................................................................ 79
4.9.4 ETR Port ............................................................................ 80
4.9.5 Expansion Port ............................................................................ 80
4.9.6 EXT O/P Port ............................................................................ 80
4.9.7 LAN Port ............................................................................ 81
4.9.8 PF Port ............................................................................ 81
4.9.9 Phone (POT) Port ............................................................................ 82
4.9.10 PRI Port ............................................................................ 83
4.9.11 RS232 DTE Port ............................................................................ 83
5. Administration
5.1 Initial Configuration ..................................................................... 88
5.2 Changing the Default Password ..................................................................... 88
5.3 SD Card Actions ..................................................................... 89
5.3.1 Removing SD Cards ............................................................................ 89
5.3.2 Directories and Files ............................................................................ 90
5.3.3 Booting from the SD Cards ............................................................................ 91
5.3.4 SD Card Removal ............................................................................ 91
5.3.5 Recreating an IP Office SD Card ............................................................................ 92
5.3.6 Backing Up the System SD Card ............................................................................ 93
5.4 External Trunk Configuration ..................................................................... 94
5.4.1 Clock Quality ............................................................................ 94
5.4.2 Unused Trunks ............................................................................ 95
5.5 Changing Components ..................................................................... 95
5.5.1 Running SSA ............................................................................ 97
5.6 Adding Licences ..................................................................... 97
5.7 Additional Processes ..................................................................... 98
5.7.1 Upgrading the System ............................................................................ 98
Contents
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- Issue 1a (30 January 2010)