OptiFresh (Bean) Touch
10.4 TROUBLESHOOTING
Display
E1
LEVEL ERROR
E2
LEVEL ERROR
E3
FILL ERROR
E4
BREWER ERROR
2017/09 Rev. 0.0
Possible cause
Minimum electrode error:
minimum electrode detects no
water but maximum electrode
does. Inlet valve shuts.
Maximum electrode error:
maximum electrode not reached
within 30 sec. Inlet valve shuts.
Boiler fills up too slowly. Water
pressure has dropped or the
water tank (stand-alone) is
empty.
Electrode error: minimum
electrode not reached within 90
sec. Boiler fills up too slowly
Water pressure has dropped or
the water tank (stand-alone) is
empty.
Brewer was not started from its
initial position. Brewer motor not
turning.
Action
Check that the level sensors are
functioning. See service menu 2.7
Hardware test. Switch the device off
and on again.
Water level up to max. level sensor?
Check min. Level sensor
calcification.
Switch the device off and on again.
Water under the min. Level sensor?
Check max. level sensor for cracks in
the insulation and check if capillar tube
of the boil-dry protection. This should
not touch the electrode tip.
Switch the device off and on again.
Check the water pressure, turn the
water supply tap completely open and
check the connection tube for any kinks.
Switch the device off and on again.
Check the water pressure, turn the
water supply tap completely open and
check the connection tube for any kinks.
Switch the device off and on again.
Check the brewer motor function in
the service menu 2.7 Hardware test.
Switch the device off and on again.
Check break pin of Brewer motor.
Replace if broken.
Check the brewer switch.
When brewer motor is in its home
position, switch lever must fall into
driving wheel notch. Contact must be
closed.
When brewer motor rotates, switch
lever must be pressed IN. Contact must
be open.
121
EN
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