Towing Or Tow-Starting - Mercedes-Benz Sprinter 2018 Operating Instructions Manual

304 Breakdown assistance
* NOTE Damage to the vehicle's electron‐
ics
Incorrectly disconnecting the auxiliary battery
can cause damage to the vehicle's electron‐
ics.
Always disconnect the auxiliary battery
#
as described in the following sequence.
Do not reverse the battery terminals
under any circumstances.
Observe the safety measures and protection
#
notices when disconnecting the auxiliary bat‐
tery ( page 297).
/
Switch off all electrical consumers.
#
Switch off the engine and the power supply.
#
Fold the co-driver's bench seat cushion up
#
( page 71).
/
First loosen and remove the negative terminal
#
clamp on the auxiliary battery so that the
clamp is no longer in contact with the termi‐
nal.
Remove the positive terminal clamp cover.
#
Loosen and remove the positive terminal
#
clamp.
%
If the auxiliary battery is located under a co-
driver's seat without a cushion which can be
folded up, contact a qualified specialist work‐
shop to disconnect and remove the auxiliary
battery.

Towing or tow-starting

Overview of permissible towing methods
In the event of a breakdown, Mercedes-Benz rec‐
ommends that you have the vehicle transported
instead of towed.
* NOTE Damage to the vehicle due to tow‐
ing away incorrectly
Observe the instructions and notes on
#
towing away.
* NOTE Damage due to pushing the vehicle
A vehicle with a front wheel drive and auto‐
matic transmission may be damaged if it is
pushed or towed too far and too fast when
the engine is switched off.
Do not push the vehicle more than 15 m
#
faster than at walking pace.
% Vehicles with automatic transmission
and rear wheel drive: if there is a malfunc‐
tion, the automatic transmission may be
locked in position j.
If the automatic transmission cannot be shif‐
ted to position i, transport the vehicle
( page 307). A towing vehicle with lifting
/
equipment is required for vehicle transport.
% Vehicles with automatic transmission
and front wheel drive: if there is a malfunc‐
tion, the automatic transmission may be
locked in position j. You can release the
parking lock manually (
If the automatic transmission cannot be shif‐
ted to position i, transport the vehicle
( page 307). A towing vehicle with lifting
/
equipment is required for vehicle transport.
page 131).
/