Mercedes-Benz Sprinter 2018 Operating Instructions Manual page 308

306 Breakdown assistance
If the automatic transmission cannot be shif‐
ted to position i, transport the vehicle
( page 307). A towing vehicle with lifting
/
equipment is required for vehicle transport.
& WARNING Risk of accident when towing
a vehicle which is too heavy
If the vehicle being tow-started or towed
away is heavier than the permissible gross
mass, the following situations can occur:
the towing eye may become detached.
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the car/trailer combination may swerve
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or even overturn.
If another vehicle is tow-started or
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towed away, its weight must not exceed
the permissible gross mass of your own
vehicle.
If a vehicle needs to be towed or tow started, its
weight should not be greater that the permissible
gross mass of the towing vehicle.
Information on the vehicle's permissible gross
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mass can be found on the vehicle identifica‐
tion plate .
Vehicles with automatic transmission: do
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not open the driver's or co-driver door, as the
automatic transmission will automatically
shift to position j.
Fit the towing eye (
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Secure the towing device.
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* NOTE Damage due to incorrect connec‐
tion
Only connect the tow rope or tow bar to
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the towing eyes.
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You can also secure the towing device to the
trailer hitch.
* NOTE Damage and risk of accident when
towing with a tow rope
There is a risk of an accident if you do not
observe safety and protective measures when
towing using a tow rope.
Observe the following points when towing
with a tow rope:
Secure the tow rope on the same side
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on both vehicles, if possible.
page 308).
Make sure the tow rope does not
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exceed the legally prescribed length.
Mark the tow rope in the middle, e.g.
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with a white cloth (30 x 30 cm). This
makes other road users aware that a
vehicle is being towed.
Observe the brake lamps of the towing
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vehicle while driving. Always maintain a
distance that ensures the tow rope does
not sag.
do not use steel cables or chains to tow
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your vehicle. Otherwise, you could dam‐
age the vehicle.
Deactivate automatic locking (
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Do not activate the HOLD function.
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Deactivate tow-away protection (
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Deactivate Active Brake Assist (
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Vehicles with automatic transmission:
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shift the automatic transmission to position
i.
Vehicles with manual transmission: shift
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to neutral i.
Release the parking brake.
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Vehicles with manual transmission: switch
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on the ignition otherwise the steering wheel
locking may engage.
& WARNING Risk of accident due to limi‐
ted safety-related functions during the
towing process
Safety-related functions are limited or no lon‐
ger available in the following situations:
the ignition is switched off.
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the brake system or power steering sys‐
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tem is malfunctioning.
the energy supply or the on-board electri‐
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cal system is malfunctioning.
When your vehicle is then towed away, signifi‐
cantly more effort may be required to steer
and brake than is normally required.
Use a tow bar.
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Make sure that the steering wheel can
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move freely, before towing the vehicle
away.
page 49).
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page 62).
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page 156).
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