Mercedes-Benz Sprinter 2018 Operating Instructions Manual page 310

308 Breakdown assistance
Make sure that the front and rear axles come
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to rest on the same transportation vehicle.
* NOTE Damage to the drivetrain due to
incorrect positioning
Do not position the vehicle above the
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connection point of the transport vehi‐
cle.
* NOTE Vehicle damage due to improper
loading
An all-wheel drive vehicle may be damaged if
it is tilted, pushed or moved while being loa‐
ded using a hydraulic platform.
When loading a vehicle with all-wheel
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drive, the vehicle should only be moved
and positioned by its own power.
The vehicle and the surface it is posi‐
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tioned on should no longer be moved
when the key is removed or if the door
is open.
Towing eye storage location
The towing eye is located in the vehicle tool kit in
the front passenger footwell (
Fitting/removing the towing eye
Fitting and removing the front towing eye
To fit the front towing eye: press the top of
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the cover and remove the cover.
Screw in towing eye
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and tighten.
page 310).
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1 clockwise to the stop
To remove the front towing eye: unscrew
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towing eye 1 anti-clockwise.
Insert the cover with the tabs at the top and
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push in at the bottom until the cover engages.
Rear towing eye (vehicles with passenger vehicle
approval)
%
Rear towing eye 2
to the vehicle.
* NOTE Damage due to incorrect use of
the towing eye
When a towing eye is used to recover a vehi‐
cle, the vehicle may be damaged in the proc‐
ess.
Only use the towing eye to tow away or
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tow start the vehicle.
Tow starting vehicle (emergency engine start)
Vehicles with automatic transmission
* NOTE Damage to the automatic trans‐
mission due to tow-starting
The automatic transmission may be damaged
in the process of tow-starting vehicles with
automatic transmission.
Vehicles with automatic transmission
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must not be tow-started.
Do not tow start vehicles with automatic
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transmission.
Vehicles with manual transmission
Observe the notes on towing away
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( page 304).
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is permanently attached