Cisco SCE 1000 Installation And Configuration Manual page 128

Problem Solving Using a Subsystems Approach
Problems in the link interface subsystem could be any of the following:
Link is down. (LINK LED not lit and system status is WARNING)
•
Peer does not receive traffic from SCE 1000 (GBE link is lit and Tx LED is flashing)
•
GBE link is up but not receiving from peer (GBE link is lit, but Rx LED is not flashing)
•
Table 8-7
Symptom
Link is down.
•
(LINK LED not lit)
Status is
•
WARNING (Status
LED is flashing
orange)
Output counters not
•
incrementing.
GBE link is up
•
(GBE interface link
LED is continuous
green and GBE
interface Tx LED is
flashing)
Peer does not
•
receive traffic from
SCE 1000
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-12
Troubleshooting the Link Interface Subsystem
Diagnostic Action
CLI command:
show interface
•
Gigabit Ethernet
0/# counters
CLI commands:
show interface Gigabit
Ethernet 0/# counters
Check output of this
command for: "In good
unicast packet" and
"Out unicast packet".
These counters should
be constantly
incrementing.
CLI commands:
show interface
•
Gigabit Ethernet
0/# counters
Check output of this
command for: "Out
unicast packet". This
counter should be
constantly
incrementing.
show interface Gigabit
Ethernet 0/#
Possible Cause Possible Solution
Connector is not Reconnect the cable to
connected to the the GBE port and to
platform or to the network.
network.
GBE cable is broken. Reconnect / replace the
cable to the GBE port.
If GBE counters are
incrementing, this
indicates LED problem.
Contact customer
support.
Auto-negotiation may Check auto-negotiation
be incorrectly configuration in the
configured. SCE 1000 and in peer.
See
Gigabit Ethernet
Counters" section on
page
Auto-negotiation is Check auto-negotiation
disabled at the SCE configuration in the
1000 but enabled at SCE 1000 and in peer.
peer. See
Gigabit Ethernet
Counters" section on
page
Chapter 8 Troubleshooting
"How to View the
6-7.
"How to View the
6-7.
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