Troubleshooting The Firmware Package Installation - Cisco SCE 1000 Installation And Configuration Manual

Problem Solving Using a Subsystems Approach
Table 8-4
Symptom

Troubleshooting the Firmware Package Installation

Check the following to help isolate a problem in the installation of the firmware package.
Problems related to the installation of the firmware package could be any of the following:
•
•
•
Table 8-5
Diagnostic Action
Enter the CLI command:
•
•
Symptom
Returned error is:
Error-File <filename>does
not exist
In the output of the command,
the package file type is
management-image instead of
system-image
In the output of the command,
the package file platform is not
the correct installation file for
the SCE 1000.
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-8
Troubleshooting the Power Subsystem (continued)
File not found in the expected location
Wrong file type.
Device to which the file is to be extracted is full.
Troubleshooting the Firmware Package Installation
configure
boot system <filename>
Possible Cause
Faulty power cable.
Faulty power supply.
Possible Cause
The package file does not exist in
the specified location.
Package file type mismatch.
Package file platform mismatch. Verify that you have the package
Chapter 8 Troubleshooting
Possible Solution
Turn the switch to the off
position, remove the cable and
replace it.
If the system still fails to come
up when the power supply is
connected to a different power
source with a new power cable,
the power supply unit is
probably faulty. Contact a
service representative.
Possible Solution
Verify package file location and
try again.
Verify that you are trying to open
the correct package file.
file appropriate to your platform
type.
OL-26790-01