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6
Maintenance
Firmware Update
Figure 41
Figure 42
If you encounter any problems with the firmware update, feel free to send an e-mail with
N O T E
your findings to our technical support specialists
(http://www.chem.agilent.com/scripts/cag_techsupport.asp) or contact your local
Agilent Technologies representative. Attach your log-file and details of your system,
revision and errors.
Firmware Change via USB Stick
A convenient alternative to the Firmware Update Tool is the instrument
Firmware update via USB stick. Prerequisite is the Main Firmware on the
instrument is revision B.06.30 or higher. Please check in the About screen of
the web interface of your instrument (see
installed.
The USB-memory stick used must be FAT-16 formatted and without
encryption, maximum size is 2 GB. See
general the suitability of an USB stick can be check by inserting it simply to
88
Select the button Open Protocol File
Example of log-file with successful update
Figure 24
on page 64) if this is
"List of Spare Parts"
on page 156. In
OFFGEL User Manual
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Troubleshooting
