Error Log Report; Figure 168 Error Log Screen - Raritan Command Center CC-SG Administrator's Manual

Raritan secure gateway administrator guide
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Error Log Report

CC-SG stores error messages in a series of Error Log files, which can be brought up and used to
help troubleshoot system problems.
You can filter the search criteria by date, message type, username, class, host, and level.
Messages can be grouped by fatal, error and warning level. Once filters are selected, you can
view the report results and take precautionary actions.
1. On the Reports menu, click Error Log. The Error Log screen appears.
2. Select the date range for the report by either typing the date and time in the Start Date and
End Date fields using the format yyyy/mm/dd hh:mm:ss, or by using the < > key on your
keyboard to advance through the sections and click on the up/down arrows to build the date
and time.
3. Type the criteria with which to filter the report in the Message, User Name, Class, or User
IP address fields.
4. Click on the Level drop-down arrow to select a tracing level for the report.
5. Click OK to run the report.
Note: Leave some or all fields blank, depending on information desired. Leaving all fields blank
retrieves the logs for the entire system.
C
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OMMAND
ENTER

Figure 168 Error Log Screen

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