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1
Raritan CCA-0N-V5.1-E manual available for free PDF download: Administration Manual
Raritan CCA-0N-V5.1-E Administration Manual (420 pages)
CommandCenter Secure Gateway
Brand:
Raritan
| Category:
Gateway
| Size: 4 MB
Table of Contents
Table of Contents
3
What's New in the CC-SG Administrators Guide
17
Chapter 1 Introduction
19
Prerequisites
19
Terminology/Acronyms
20
Client Browser Requirements
22
Chapter 2 Accessing CC-SG
23
Browser-Based Access Via the CC-SG Admin Client
23
JRE Incompatibility
24
Thick Client Access
24
Install the Thick Client
24
Use the Thick Client
25
CC-SG Admin Client
26
Chapter 3 Getting Started
28
Licensing - Getting Started - New and Existing Customers
28
Licensing - Basic License Information
29
Available Licenses
29
Find Your Physical Appliance Host ID and Check Number of Nodes in Database
30
Licensing - New Customers - Physical Appliance
32
Licensing - Clusters - New Customers
34
Licensing - Virtual Appliance with License Server
35
Virtual Appliance Installation Requirements
35
Download Installation Files
36
Install License Server Software on a Linux or Windows Server
36
Get Your License
37
Copy the License File to the License Server
39
Start the License Server
39
Install Commandcenter Secure Gateway on Vmware ESX Server 4.0
40
Log in to Diagnostic Console to Set CC-SG IP Address
40
Log in to CC-SG
41
Install and Check out Your License
41
License Server Communication
42
Command Line Utilities for Managing License Server
43
Install or Upgrade Vmware Tools
45
Configure Backups and Snapshots of Virtual Appliance and Storage Servers
45
Virtual Appliances with Remote Storage Servers
45
Licensing - Limited Operation before License Install
46
Licensing - Existing Customers
47
Licensing - Rehosting
47
Add a License
48
Confirming IP Address
48
Setting CC-SG Server Time
48
Checking the Compatibility Matrix
49
Checking and Upgrading Application Versions
50
In this Chapter before You Use Guided Setup
51
Associations in Guided Setup
52
Create Categories and Elements
52
Device Setup
52
Discover and Add Devices
53
Creating Groups
54
Add Device Groups and Node Groups
54
User Management
56
Add User Groups and Users
57
Chapter 4 Configuring CC-SG with Guided Setup
51
Before You Use Guided Setup
51
Chapter 5 Associations, Categories, and Elements
59
About Associations
59
Association Terminology
59
Associations - Defining Categories and Elements
59
How to Create Associations
60
Adding, Editing, and Deleting Categories and Elements
60
Add a Category
60
Delete a Category
61
Add an Element
61
Adding Categories and Elements with CSV File Import
61
Categories and Elements CSV File Requirements
62
Sample Categories and Elements CSV File
63
Import Categories and Elements
63
Export Categories and Elements
64
Pause and Resume Management of Devices Using a Scheduled
65
Viewing Devices
66
The Devices Tab
66
Device and Port Icons
66
Port Sorting Options
67
Device Profile Screen
68
Topology View
69
Right Click Options in the Devices Tab
70
Searching for Devices
70
Wildcards for Search
70
Wildcard Examples
70
Discovering Devices
71
Adding a Device
72
Add a KVM or Serial Device
72
Add a Powerstrip Device
74
Add a Dominion PX Device
74
Editing a Device
75
Change the HTTP and HTTPS Ports for a KX2 Device
75
Editing a Powerstrip Device or a Dominion PX Device
75
Adding Notes to a Device Profile
76
Adding Location and Contacts to a Device Profile
77
Deleting a Device
77
Configuring Ports
78
Configure a Serial Port
78
Configure a KVM Port
78
Nodes Created by Configuring Ports
79
Editing a Port
79
Deleting a Port
80
Configuring a Blade Chassis Device Connected to KX2
81
Blade Chassis Overview
81
Add a Blade Chassis Device
82
Edit a Blade Chassis Device
85
Delete a Blade Chassis Device
85
Move a Blade Chassis Device to a Different Port
86
Restore Blade Servers Ports to Normal KX2 Ports
86
Bulk Copying for Device Associations, Location and Contacts
87
Configuring Analog KVM Switches Connected to KX2 2.3 or Higher
88
Add a KVM Switch Connected to KX2
88
Configuring Ports on an Analog KVM Switch Device Connected to KX2
88
Device Group Manager
89
Device Groups Overview
90
Add a Device Group
90
Edit a Device Group
94
Delete a Device Group
94
Adding Devices with CSV File Import
95
Devices CSV File Requirements
95
Sample Devices CSV File
99
Import Devices
99
Export Devices
100
Upgrading a Device
100
Backing up a Device Configuration
101
Restoring Device Configurations
102
Restore a Device Configuration (KX, KSX, KX101, SX, IP-Reach)
102
Restore All Configuration Data Except Network Settings to a KX2, KSX2, or KX2-101 Device
103
Restore Only Device Settings or User and User Group Data to a KX2, KSX2, or KX2-101 Device
103
Restore All Configuration Data to a KX2, KSX2, or KX2-101 Device
104
Save, Upload, and Delete Device Backup Files
104
Copying Device Configuration
105
Restarting a Device
106
Pinging the Device
106
Pausing CC-Sg's Management of a Device
106
Resuming Management of a Device
107
Pause and Resume Management of Devices Using a Scheduled Task
107
Device Power Manager
108
Launching a Device's Administrative Page
108
Disconnecting Users
109
Special Access to Paragon II System Devices
109
Paragon II System Controller (P2-SC)
109
IP-Reach and UST-IP Administration
110
Chapter 6 Devices, Device Groups, and Ports
65
Chapter 7 Managed Powerstrips
111
Configuring Powerstrips that Are Managed by Another Device in CC-SG
112
Configuring Powerstrips Connected to KX, KX2, KX2-101, KSX2, and P2SC
113
Add a Powerstrip Device Connected to a KX, KX2, KX2-101, KSX2, or P2SC Device
113
Move a KX, KX2, KX2-101, KSX2, or P2Sc's Powerstrip to a Different Port
113
Delete a Powerstrip Connected to a KX, KX2, KX2-101, KSX2, or P2SC Device
114
Configuring Powerstrips Connected to SX 3.0 and KSX
114
Add a Powerstrip Connected to an SX 3.0 or KSX Device
114
Delete a Powerstrip Connected to an SX 3.0 or KSX Device
115
Change a Powerstrip's Device or Port Association (SX 3.0, KSX)
115
Configuring Powerstrips Connected to SX 3.1
116
Add a Powerstrip Connected to an SX 3.1 Device
116
Move an SX 3.1'S Powerstrip to a Different Port
117
Delete a Powerstrip Connected to an SX 3.1 Device
117
Configuring Outlets on a Powerstrip
117
In this Chapter Nodes and Interfaces Overview
119
About Interfaces
120
Node Names
120
Viewing Nodes
120
Nodes Tab
120
Node Profile
121
Node and Interface Icons
123
Service Accounts
124
Service Accounts Overview
124
Add, Edit, and Delete Service Accounts
125
Change the Password for a Service Account
125
Assign Service Accounts to Interfaces
126
Adding, Editing, and Deleting Nodes
127
Add a Node
127
Nodes Created by Configuring Ports
128
Edit a Node
128
Delete a Node
128
Adding Location and Contacts to a Node Profile
129
Adding Notes to a Node Profile
129
Configuring the Virtual Infrastructure in CC-SG
130
Terminology for Virtual Infrastructure
130
Virtual Nodes Overview
131
Add a Control System with Virtual Hosts and Virtual Machines
131
Add a Virtual Host with Virtual Machines
134
Edit Control Systems, Virtual Hosts, and Virtual Machines
136
Delete Control Systems and Virtual Hosts
138
Delete a Virtual Machine Node
138
Delete a Virtual Infrastructure
138
Vsphere 4 Users Must Install New Plug-In
139
Synchronizing the Virtual Infrastructure with CC-SG
139
Synchronize the Virtual Infrastructure
140
Enable or Disable Daily Synchronization of the Virtual Infrastructure
140
Accessing the Virtual Topology View
141
Reboot or Force Reboot a Virtual Host Node
141
Connecting to a Node
142
Firefox Users of the Access Client Must Download JNLP File
142
Pinging a Node
142
Adding, Editing, and Deleting Interfaces
143
Add an Interface
143
Edit an Interface
153
Delete an Interface
153
Bookmarking an Interface
154
Bulk Copying for Node Associations, Location and Contacts
155
Configuring Direct Port Access to a Node
155
Adding Nodes with CSV File Import
156
Nodes CSV File Requirements
157
Sample Nodes CSV File
166
Import Nodes
166
Export Nodes
167
Using Chat
156
Editing IP Addresses with CSV File Import
167
Adding, Editing, and Deleting Node Groups
168
Node Groups Overview
168
Add a Node Group
169
Edit a Node Group
172
Delete a Node Group
172
Chapter 8 Nodes, Node Groups, and Interfaces
119
Nodes and Interfaces Overview
119
About Nodes
119
Chapter 9 Users and User Groups
174
The Users Tab
175
Default User Groups
176
CC Super-User Group
176
System Administrators Group
176
CC Users Group
176
Adding, Editing, and Deleting User Groups
177
Add a User Group
177
Edit a User Group
178
Delete a User Group
179
Limit the Number of KVM Sessions Per User
180
Configuring Access Auditing for User Groups
180
Adding, Editing, and Deleting Users
181
Add a User
181
Edit a User
182
Delete a User
183
Assigning a User to a Group
183
Deleting a User from a Group
184
Adding Users with CSV File Import
184
Users CSV File Requirements
185
Sample Users CSV File
188
Import Users
189
Export Users
189
Your User Profile
190
Change Your Password
190
Change Your Name
190
Change Your Default Search Preference
190
Change the CC-SG Default Font Size
191
Change Your Email Address
191
Change the CC-SG Super User's Username
191
Logging Users out
191
Bulk Copying Users
192
Chapter 10 Policies for Access Control
193
Adding a Policy
194
Editing a Policy
195
Deleting a Policy
196
Support for Virtual Media
197
Assigning Policies to User Groups
197
Chapter 11 Custom Views for Devices and Nodes
198
Types of Custom Views
198
View by Category
198
Filter by Node Group
198
Filter by Device Group
198
Using Custom Views in the Admin Client
199
Custom Views for Nodes
199
Custom Views for Devices
201
Chapter 12 Remote Authentication
205
Authentication and Authorization (AA) Overview
205
Flow for Authentication
205
User Accounts
206
Distinguished Names for LDAP and AD
206
Specify a Distinguished Name for AD
206
Specify a Distinguished Name for LDAP
207
Specify a Username for AD
207
Specify a Base DN
207
Specifying Modules for Authentication and Authorization
207
Establishing Order of External AA Servers
208
AD and CC-SG Overview
208
Adding an AD Module to CC-SG
208
AD General Settings
209
AD Advanced Settings
210
AD Group Settings
211
AD Trust Settings
212
Editing an AD Module
213
Importing AD User Groups
213
Synchronizing AD with CC-SG
215
Synchronize All User Groups with AD
216
Synchronize All AD Modules
217
Enable or Disable Daily Synchronization of All AD Modules
217
Change the Daily AD Synchronization Time
218
Renaming and Moving AD Groups
219
About LDAP and CC-SG
219
Add an LDAP (Netscape) Module to CC-SG
219
LDAP General Settings
220
LDAP Advanced Settings
220
Sun One LDAP (Iplanet) Configuration Settings
221
Openldap (Edirectory) Configuration Settings
222
IBM LDAP Configuration Settings
222
About TACACS+ and CC-SG
223
Add a TACACS+ Module
223
TACACS+ General Settings
223
About RADIUS and CC-SG
224
Add a RADIUS Module
224
RADIUS General Settings
224
Two-Factor Authentication Using RADIUS
225
In this Chapter Using Reports
226
Navigate Multiple Page Reports
227
Print a Report
227
Save a Report to a File
227
View Report Details
227
Audit Trail Report
228
Hide or Show Report Filters
228
Purge a Report's Data from CC-SG
228
Error Log Report
229
Access Report
230
Availability Report
230
Active Users Report
231
All Users Data Report
231
Locked out Users Report
231
Device Asset Report
232
User Group Data Report
232
Device Group Data Report
233
Query Port Report
233
Node Asset Report
234
Active Nodes Report
235
Node Creation Report
235
AD User Group Report
236
Node Group Data Report
236
Scheduled Reports
237
Upgrade Device Firmware Report
238
Chapter 13 Reports
226
Using Reports
226
Sort Report Data
226
Resize Report Column Width
226
Chapter 14 System Maintenance
239
Maintenance Mode
239
Scheduled Tasks and Maintenance Mode
239
Entering Maintenance Mode
240
Exiting Maintenance Mode
240
Backing up CC-SG
240
What Is the Difference between Full Backup and Standard Backup
242
Saving and Deleting Backup Files
242
Save a Backup File
242
Delete a Backup File
242
Restoring CC-SG
243
Resetting CC-SG
244
Restarting CC-SG
247
Upgrading CC-SG
247
Clear the Browser's Cache
249
Clear the Java Cache
249
Primary Node Upgrade Failure
250
Upgrading a Cluster
250
Primary Node Upgrade Failure
251
Migrating a CC-SG Database
251
Requirements for Migration
251
Migrate a CC-SG Database
251
CC-SG Shutdown
252
Restarting CC-SG after Shutdown
253
Powering down CC-SG
253
Ending CC-SG Session
253
Log out of CC-SG
253
Exit CC-SG
254
In this Chapter Configuring a Message of the Day
255
Configuring Applications for Accessing Nodes
256
About Applications for Accessing Nodes
256
Checking and Upgrading Application Versions
256
Older Version of Application Opens after Upgrading
257
Add an Application
257
Delete an Application
258
Prerequisites for Using AKC
258
Configuring Default Applications
258
About Default Applications
258
View the Default Application Assignments
259
Set the Default Application for an Interface or Port Type
259
Managing Device Firmware
259
Upload Firmware
259
Delete Firmware
260
Configuring the CC-SG Network
260
About Network Setup
260
About CC-SG LAN Ports
260
What Is IP Failover Mode
261
What Is IP Isolation Mode
264
Recommended DHCP Configurations for CC-SG
266
Configuring Logging Activity
266
Purge CC-Sg's Internal Log
267
Configuring the CC-SG Server Time and Date
267
Connection Modes: Direct and Proxy
268
About Connection Modes
268
About Interfaces
268
Configure Direct Mode for All Client Connections
269
Configure Proxy Mode for All Client Connections
269
Configure a Combination of Direct Mode and Proxy Mode
269
Device Settings
269
Enabling the AKC Download Server Certificate Validation
271
Configuring Custom JRE Settings
272
Configuring SNMP
273
MIB Files
274
Configuring CC-SG Clusters
274
Requirements for CC-SG Clusters
275
Access a CC-SG Cluster
275
Create a Cluster
275
Configure Cluster Settings
276
Switch the Primary and Secondary Node Status
277
Recover a Cluster
277
Delete a Cluster
278
Upgrade a Cluster
278
Cluster Licenses
279
Configuring a Neighborhood
280
What Is a Neighborhood
280
Create a Neighborhood
280
Edit a Neighborhood
281
Refresh a Neighborhood
284
Delete a Neighborhood
284
Security Manager
284
Remote Authentication
284
AES Encryption
284
Configure Browser Connection Protocol: HTTP or HTTPS/SSL
286
Set the Port Number for SSH Access to CC-SG
286
Login Settings
286
Configure the Inactivity Timer
289
Portal
289
Certificates
291
Access Control List
294
Notification Manager
295
Configure an External SMTP Server
295
Task Manager
296
Task Types
296
Schedule Sequential Tasks
297
Email Notifications for Tasks
297
Scheduled Reports
297
Find and View Tasks
297
Schedule a Task
298
Schedule a Device Firmware Upgrade
300
Change a Scheduled Task
302
Reschedule a Task
302
Schedule a Task that Is Similar to Another Task
302
Delete a Task
303
SSH Access to CC-SG
303
Get Help for SSH Commands
304
SSH Commands and Parameters
305
Command Tips
307
Create an SSH Connection to a Serial-Enabled Device
308
Use SSH to Connect to a Node Via a Serial Out-Of-Band Interface
309
End SSH Connections
310
Serial Admin Port
311
About Terminal Emulation Programs
311
Finding Your CC-SG Serial Number
312
Web Services API
312
CC-Noc
313
Chapter 15 Advanced Administration
255
Configuring a Message of the Day
255
Chapter 16 Diagnostic Console
314
Accessing Diagnostic Console
314
Access Diagnostic Console Via Vga/Keyboard/Mouse Port
314
Access Diagnostic Console Via SSH
314
Status Console
315
About Status Console
315
Access Status Console
315
Status Console Information
316
Administrator Console
321
About Administrator Console
321
Access Administrator Console
321
Navigate Administrator Console
323
Edit Diagnostic Console Configuration
324
Edit Network Interfaces Configuration (Network Interfaces)
325
Ping an IP Address
326
Use Traceroute
327
Edit Static Routes
328
View Log Files in Diagnostic Console
330
Restart CC-SG with Diagnostic Console
333
Reboot CC-SG with Diagnostic Console
334
Power off CC-SG System from Diagnostic Console
335
Reset CC Super-User Password with Diagnostic Console
336
Reset CC-SG Factory Configuration
337
Diagnostic Console Password Settings
339
Diagnostic Console Account Configuration
341
Configure Remote System Monitoring
343
Display Historical Data Trending Reports
344
Display RAID Status and Disk Utilization
345
Perform Disk or RAID Tests
346
Schedule Disk Tests
348
Repair or Rebuild RAID Disks
349
View Top Display with Diagnostic Console
351
Display NTP Status
351
Take a System Snapshot
353
Change the Video Resolution for Diagnostic Console
354
Chapter 17 Power IQ Integration
355
Power Control of Power IQ IT Devices
355
Configuring Power IQ Services
356
Configuring Power Control of Power IQ IT Devices
357
Configuring Synchronization of Power IQ and CC-SG
358
Synchronize Power IQ and CC-SG
359
Power IQ Synchronization Policies
360
Importing and Exporting Dominion PX Data from Power IQ
360
Import Power Strips from Power IQ
361
Export Dominion PX Data to Use in Power IQ
362
Appendix A Specifications for V1 and E1
364
V1 Model
364
V1 General Specifications
364
V1 Environmental Requirements
364
E1 Model
365
E1 General Specifications
365
E1 Environmental Requirements
365
Appendix B CC-SG and Network Configuration
367
Required Open Ports for CC-SG Networks: Executive Summary
367
CC-SG Communication Channels
368
CC-SG and Raritan Devices
369
CC-SG Clustering
369
Access to Infrastructure Services
370
PC Clients to CC-SG
370
PC Clients to Nodes
371
CC-SG and Client for IPMI, Ilo/Riloe, DRAC, RSA
372
CC-SG and SNMP
372
CC-SG Internal Ports
373
CC-SG Access Via NAT-Enabled Firewall
373
RDP Access to Nodes
373
VNC Access to Nodes
374
SSH Access to Nodes
374
Remote System Monitoring Port
374
Appendix C User Group Privileges
375
Appendix D SNMP Traps
384
Appendix E CSV File Imports
386
Common CSV File Requirements
387
Audit Trail Entries for Importing
388
Troubleshoot CSV File Problems
389
Appendix F Troubleshooting
390
Appendix G Diagnostic Utilities
392
Memory Diagnostic
392
Debug Mode
393
CC-SG Disk Monitoring
394
Appendix H Two-Factor Authentication
397
Supported Environments for Two-Factor Authentication
397
Two-Factor Authentication Setup Requirements
397
Two-Factor Authentication Known Issues
397
In this Chapter General Faqs
398
Authentication Faqs
400
Security Faqs
401
Accounting Faqs
402
Performance Faqs
402
Grouping Faqs
403
Interoperability Faqs
404
Authorization Faqs
404
User Experience Faqs
404
Licensing Faqs
405
Appendix I Faqs
398
General Faqs
398
Appendix J Keyboard Shortcuts
406
Appendix K Naming Conventions
407
User Information
407
Node Information
407
Location Information
408
Contact Information
408
Service Accounts
408
Device Information
408
Port Information
409
Associations
409
Administration
409
Appendix L Diagnostic Console Bootup Messages
410
Index
411
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