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Raritan CommandCenter CC-SG User Manual

Raritan computer secure gateway user guide
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Download this manual See also: Administrator's Manual
CommandCenter
®

Secure Gateway

CC-SG
User Guide
Release 3.1.1
Copyright © 2007 Raritan, Inc.
CC-0M-E
April 2007
255-80-3100

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Summary of Contents for Raritan CommandCenter CC-SG

  • Page 1: Secure Gateway

    CommandCenter ® Secure Gateway CC-SG User Guide Release 3.1.1 Copyright © 2007 Raritan, Inc. CC-0M-E April 2007 255-80-3100...
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  • Page 3: Fcc Information

    Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2007 Raritan, CommandCenter, RaritanConsole, Dominion, and the Raritan company logo are trademarks or registered trademarks of Raritan, Inc.

  • Page 4: Rack Mount Safety Guidelines

    Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Raritan equipment: • Do not use a 2-wire power cord in any product configuration. • Test AC outlets at your computer and monitor for proper polarity and grounding. •...

  • Page 5: Table Of Contents

    ONTENTS Chapter 1: Introduction ...1 Prerequisites ... 1 Terminology/Acronyms ... 1 Chapter 2: Accessing CC-SG...3 Before You Begin ... 3 Java Runtime Environment (JRE)...3 Disable Pop-up Blockers ...3 Browser-Based Access via the CC-SG Director Client ... 4 Browser Based Access via the CC-SG Access Client ... 6 Possible Error Message in Internet Explorer ...7 Thick Client Access...
  • Page 6 Add a new custom view ...42 Apply a custom view ...43 Change a custom view ...43 Change a custom view’s name ...43 Delete a custom view...43 Assign a default custom view ...43 Assign a Default Custom View for All Users ...43 Search for Nodes ...
  • Page 7 IGURES Figures Figure 1 CC-SG Director Client Login Screen... 4 Figure 2 CC-SG Director Client Home Screen... 5 Figure 3 Access Client Login Screen ... 6 Figure 4 CC-SG Access Client’s Home Screen ... 7 Figure 5 Thick Client IP Specification Window... 8 Figure 6 CC-SG Window Components ...
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  • Page 9: Chapter 1: Introduction

    1: I HAPTER NTRODUCTION Chapter 1: Introduction This document is intended for users who have been granted the Nodes Access privilege and have access to particular nodes that are attached to Raritan devices or IPMI servers. With the Nodes Access privilege, you can connect to nodes, control power to nodes, create custom views, search for nodes, and use node chat to talk to other users who are connected to the same node.
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  • Page 11: Chapter 2: Accessing Cc-Sg

    2: A CC-SG HAPTER CCESSING Chapter 2: Accessing CC-SG You can access CC-SG in two ways, each described in this chapter: • Through a browser: CC-SG supports numerous Web browsers. For a complete list of browsers platforms, http://www.raritan.com/support. Click Firmware Upgrades, then CommandCenter Family, then Compatibility Matrix..

  • Page 12: Browser-Based Access Via The Cc-Sg Director Client

    Browser-Based Access via the CC-SG Director Client The CC-SG Director client is a Java-based client provides a GUI for both administrative and access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-SG, and then type /admin: https://<IP address>/admin.

  • Page 13: Figure 2 Cc-Sg Director Client Home Screen

    2: A CC-SG HAPTER CCESSING 6. Upon valid login, the CC-SG application window appears. Figure 2 CC-SG Director Client Home Screen...

  • Page 14: Browser Based Access Via The Cc-Sg Access Client

    Browser Based Access via the CC-SG Access Client The CC-SG Access client is an HTML-based client provides a GUI for access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-SG: https://<IP address>. For example, https://10.0.3.30.

  • Page 15: Possible Error Message In Internet Explorer

    2: A CC-SG HAPTER CCESSING 5. Upon valid login, the CC-SG Access Client’s Home screen appears. Figure 4 CC-SG Access Client’s Home Screen Possible Error Message in Internet Explorer If you are using Internet Explorer, and you have access to a large number of nodes, you may see the following error message while CC-SG loads: A script on this page is causing Internet Explorer to run slowly.

  • Page 16: Thick Client Access

    Thick Client Access The CC-SG thick client allows you to connect to CC-SG by launching a Java Web Start application instead of running an applet through a web browser. The advantage of using the thick client instead of a browser is that the client can outperform the browser in terms of speed and efficiency.

  • Page 17: Access Cc-Sg With The Thick Client

    2: A CC-SG HAPTER CCESSING 8. The login screen appears, and the thick client looks and behaves just like the browser-based Java client. If the Restricted Service Agreement is enabled, read the agreement text, and then check the I Understand and Accept the Restricted Service Agreement checkbox. 9.

  • Page 18: Cc-Sg Director Client Window Components

    CC-SG Director Client Window Components Figure 6 CC-SG Window Components 1. Nodes Selection tab: Click the Nodes tab to display all nodes in a tree view. Interfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse the tree. Click a node to view the Node Profile.

  • Page 19: Cc-Sg Access Client Window Components

    2: A CC-SG HAPTER CCESSING CC-SG Access Client Window Components Figure 7 CC-SG Access Client Components 1. User ID and Date: Your CC-SG system date and time and User ID display at the top of the left panel. Click the User ID hyperlink to open the My Profile tab. 2.
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  • Page 21: Chapter 3: Connecting To And Using Nodes Via The Cc-Sg Director Client

    3: C HAPTER ONNECTING O AND SING Chapter 3: Connecting to and Using Nodes via the CC-SG Director Client Nodes are the target systems, such as servers, desktop PCs, or other networked equipment, that CC-SG users can access. When you click the Nodes tab, the Nodes tree displays information about the nodes you can access with CC-SG.

  • Page 22: About Interfaces

    About Interfaces Each node has one or more interfaces through which you can connect to the node. To view the interfaces associated with a node Select a node in the Nodes tab to open the Node Profile. All interfaces associated with the node are listed in the Interfaces section.

  • Page 23: Accessing A Serial Interface For The First Time

    3: C CC-SG D HAPTER ONNECTING O AND SING ODES IA THE IRECTOR LIENT 4. The RSC application launches in a new window. Use the application to manage the node. Figure 10 Raritan Serial Console 5. When you are finished using RSC to manage the node, on the RSC Emulator menu, click Exit.

  • Page 24: Connect To A Node Via An Out-Of-Band Kvm Interface

    Connect to a Node via an Out-of-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node Profile screen appears. Figure 11 Node Profile Screen, Out-of-Band KVM Interface 2. In the Node Profile screen, all configured interfaces display in the Interfaces section. 3.

  • Page 25: Figure 13 Multi-Platform Client Window

    3: C CC-SG D HAPTER ONNECTING O AND SING ODES IA THE IRECTOR LIENT Figure 13 Multi-Platform Client Window Note: If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MPC, the saved settings are applied to the MPC session.

  • Page 26: Connect To A Node Via An In-Band Kvm Interface

    7. Repeat the steps in this section to connect to and manage other nodes via KVM interfaces. Note: If the KVM node is on sleep mode and indicates “no video signal,” press the space bar on your keyboard until the node exits sleep mode. Connect to a Node via an In-Band KVM Interface 1.

  • Page 27: Managing Node Power Via An In-Band Power Interface

    3: C HAPTER ONNECTING O AND SING 5. When you are finished using Remote Console, close the browser window. 6. Repeat the steps in this section to connect to and manage other nodes via in-band KVM interfaces. Managing Node Power via an In-Band Power Interface You can power on, power off, recycle power, or gracefully shutdown a node via an associated in- band power interface.

  • Page 28: Managing Power To An Ipmi Server Node

    5. In the Available list, select the power interface through which you want to perform power control for the node, and then click Add to move the interface to the Selected list. 6. Click the Operation drop-down arrow, and select Power On, Power Off, Power Cycle, or Graceful Shutdown from the list.

  • Page 29: Disconnect From A Node

    3: C HAPTER ONNECTING O AND SING 7. If you selected Power On or Power Off in the Operation field and more than one interface in the Selected list, type the number of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field.

  • Page 30: Custom View

    • Nodes are arranged alphabetically by name. • Interfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse each grouping. • Click the Expand Tree screen to expand and collapse the entire tree. Custom View You can customize the Nodes tree view by organizing your nodes to appear in the format of your choice, based on the categories the CC-SG Administrator assigned to them.

  • Page 31: Figure 22 Add Custom View Window

    3: C HAPTER ONNECTING O AND SING Add Custom View 1. Click the Nodes tab. 2. On the Nodes menu click Change View, and then click Create Custom View. The Custom View screen appears. 3. In the Custom View panel, click Add. The Add Custom View window appears. Figure 22 Add Custom View Window 4.

  • Page 32: Delete Custom View

    5. Type a new name for the custom view in the Enter new name for custom view field, and then click OK. The new view name appears in the Name field in the Custom View screen. 6. If you want to add more categories to the custom view, click the Category name drop-down arrow at the bottom of the panel.

  • Page 33: Power Control For Nodes

    3: C HAPTER ONNECTING O AND SING Power Control for Nodes Single Interface Power Control You can quickly select the power operation you want to perform on a specific power control interface by using the interface’s right-click menu. 1. In the Nodes tree, right-click the interface you want to control power with, and then click Power On, Power Off, Power Cycle, Graceful Shutdown.

  • Page 34: Single Node Power Control

    Single Node Power Control You can power on, power off, cycle power, and perform graceful shutdown to a single node that has an associated power interface. 1. Click the Nodes tab. 2. Select the node that you want to perform power control on. 3.

  • Page 35: Node Group Power Control

    3: C HAPTER ONNECTING O AND SING Node Group Power Control You can power on, power off, cycle power, and perform graceful shutdown for all nodes in a node group that has associated power interfaces. This might be useful if you needed to power down all nodes in a node group so that you can rewire the rack that they are mounted on, or if you need to perform other types of maintenance on a node group.

  • Page 36: Node Chat

    Node Chat Chat provides a way for users connected to the same node to communicate with each other. You must be connected to a node to start a chat session for that node. Only users on the same node will be able to chat with each other. To engage in a chat session: 1.

  • Page 37: About Searching For Nodes

    3: C HAPTER ONNECTING O AND SING About Searching for Nodes The CC-SG Search function allows you to search for nodes that match your search terms. CC-SG offers two search types, Filter by Search Results and Find Matching String. • Filter by Search Results allows you to type search terms, and then click a Search button to display a list of only the nodes that match your search terms.

  • Page 38: Supported Wildcards For Node Search

    Supported Wildcards for Node Search These wildcards are supported when you have Filter by Search Results set as your search preference in My Profile. Please refer to information on search preferences. ILDCARD Examples are as follows: XAMPLE Solaris? Windows* Windows[0-9][0-9][0-9][0-9] 192.* OMMAND ENTER...

  • Page 39: Change My Profile

    3: C CC-SG D HAPTER ONNECTING O AND SING ODES IA THE IRECTOR LIENT Change My Profile My Profile allows you to change your CC-SG password and email address, adjust the CC-SG display’s font size, and set your default search type preference. You can also view information about how long you can use your password until you will be forced to change it.

  • Page 40: Change Your Email Address

    5. Click OK to set your new password. Change Your Email Address 1. On the Secure Gateway menu, click My Profile. The Change My Profile screen appears. 2. Type your new email address in the Email address field, and then click OK. Change the CC-SG Font Size CC-SG will use the font size you select for all text in its screens.

  • Page 41: Chapter 4: Connecting To And Using Nodes Via The Cc-Sg Access Client

    3: C CC-SG A HAPTER ONNECTING O AND SING ODES IA THE CCESS LIENT Chapter 4: Connecting to and Using Nodes Via the CC-SG Access Client In the CC-SG Access Client, you can connect to nodes through their associated interfaces. Each node has a Node details screen, which lists all associated interfaces to which you have access.

  • Page 42: Connect To A Node Via An Out-Of-Band Serial Interface

    Connect to a Node via an Out-of-Band Serial Interface 1. Select the node you want to connect to and manage in one of the node lists in the left panel. The Node details screen appears. Figure 30 Node Profile Screen—Out-of-Band Serial Interface 2.

  • Page 43: Connect To A Node Via An Out-Of-Band Kvm Interface

    3: C HAPTER ONNECTING O AND SING Connect to a Node via an Out-of-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node details screen appears. Figure 32 Node Profile Screen—Out-of-Band KVM Interface 2.

  • Page 44: Figure 35 Multi-Platform Client Window

    OMMAND ENTER ECURE ATEWAY UIDE Figure 34 Multi-Platform Client Window Note: If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MPC, the saved settings are applied to the MPC session.

  • Page 45: Connect To An Ilo/Riloe-Enabled Node

    3: C HAPTER ONNECTING O AND SING 7. Repeat the steps in this section to connect to and manage other nodes via KVM interfaces. Note: If the KVM node is on sleep mode and indicates “no video signal,” press the space bar on your keyboard until the node exits sleep mode.

  • Page 46: Managing An Ilo/Riloe Power Interface

    Managing an iLO/RILOE Power Interface Please refer to Power Control for Nodes Note: Nodes of an iLO/RILOE device are powered on/off and recycled directly. Nodes connected to Raritan Dominion devices, such as KX and SX, are managed via outlets of a power strip that are associated with a port of a Dominion device.

  • Page 47: Node Group Power Control

    3: C HAPTER ONNECTING O AND SING 5. Click the Operations drop-down arrow, and select On, Off, Cycle, or Graceful Shutdown from the list. 6. If you selected multiple interfaces, type the number of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field. 7.

  • Page 48: Node Lists

    Node Lists The left panel of the CC-SG HTML Client contains several ways to locate nodes. There are three lists that offer different views of the nodes: All Nodes, Favorites and Recent. In each list, you see icons that show the status of each node. You can click a node in one of the lists to open the Node Profile.

  • Page 49: Figure 40 Favorites List

    3: C HAPTER ONNECTING O AND SING Sort Nodes in Favorites You can change the order in which nodes are listed in the Favorites tab. 1. Click the Favorites list in the left panel. 2. Click Sort. The Sort Favorites window appears. 3.

  • Page 50: Recent Nodes List

    Recent Nodes List The Recent list displays the ten nodes you have most recently accessed by clicking the node name in any list. Each node you visit is added to the top of the Recent list. Clear the Recent Nodes List 1.

  • Page 51: Apply A Custom View

    3: C HAPTER ONNECTING O AND SING 7. Click Save to save the new custom view. Apply a custom view 1. Click the Custom View tab. 2. Click the View Name drop-down arrow and select from the list the custom view you want to apply to the All Nodes list.

  • Page 52: Search For Nodes

    2. Click the View Name drop-down arrow and select the custom view you want assign as a system-wide default view. 3. Check the System View checkbox, and then click Save. All users who log in to CC-SG will see the All Nodes list sorted according to the Categories specified in the selected custom view.

  • Page 53: My Profile

    3: C HAPTER ONNECTING O AND SING My Profile The My Profile tab allows you to change your password, email address, and default node list. Change Your Password The Change Password section of My Profile allows you to change your CC-SG password. 1.
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  • Page 55: Chapter 5: Generating Reports

    5: G HAPTER ENERATING EPORTS Chapter 5: Generating Reports You can generate reports only from the Director Client, not from the Access Client. Note: In all reports, use CTRL+click to deselect a highlighted row. Active Nodes Report The Active Nodes report displays ports that are currently in use. You can view the connections and disconnect from nodes whose connections you initiated.

  • Page 56: User Data Report

    User Data Report The User Data report displays certain data on all users in the CC-SG database. From User Name field you can see names of users currently in session. From Phone field you can see user dial back telephone number. Form Enabled field you can see information if check box Login is enabled.

  • Page 57: Appendix A: Keyboard Shortcuts

    A: K PPENDIX EYBOARD HORTCUTS Appendix A: Keyboard Shortcuts The following keyboard shortcuts can be used in the Java-based Director Client. PERATION Refresh Print panel Help 255-80-3100 EYBOARD HORTCUT Ctrl + P...
  • Page 58 Raritan U.K. North American Headquarters 36 Great St. Helen's Raritan London EC3A 6AP,United Kingdom 400 Cottontail Lane Tel. (44) 20-7614-7700 Somerset, NJ 08873 Fax (44) 20-7614-7701 U.S.A. Email: sales.uk@raritan.com Tel. (732) 764-8886 Website: Raritan.co.uk or (800) 724-8090 Fax (732) 764-8887 Raritan Italy Email: sales@raritan.com Via dei Piatti 4...

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