Wyse 3315SE Reference Manual page 230

206
Getting Help
Table 42-1 Troubleshooting Your Terminal, Continued
Problem
With a serial connection already established,
the mouse cursor moves, but the keyboard
input and mouse clicks do not work, and all
the applications are frozen.
The parallel printer connected to my terminal
does not respond when I try to print to it.
Solution
The serial connection to the server is broken.
Turn the terminal off, then on. Log into the
applications server again. If your terminal
sustained a disconnect time-out, the original
desktop prior to the disconnect will be
reestablished (if the connection was defined to
do so). If you can not log in to the terminal
again:
1. Verify that all cables between the terminal
and the applications server are connected.
2. Check to see if any modem connections
between the terminal and server open.
3. Ensure that the applications server's port
that your session is connected to is
working.
4. Make sure you are using a shielded cable
that meets RS-232 standards, and that you
are operating within RS-232 standards.
1. Make sure that the printer is plugged into
the proper outlet and turned on.
2. Check the cable connection to the printer
and to the terminal.
3. Make sure that the printer is on line.
4. Make sure that the printer is properly
configured in the application server's Print
Manager, and that the printer has not been
paused.
Note
See "Terminal Port Pin Assignments"
for parallel cable pin assignments.