Firmware Updates; Performing The Firmware Updates - HID HDP5000 User Manual

HDP5000 & HDPii Plus Card Printer Encoder User Guide_L000950, 3.0
10

Firmware Updates

The purpose of this section is to provide the User with information on the internal software or
Firmware, which controls all aspects of the Printer's operation. New Firmware versions may be
released containing enhancements, such as improved reliability, added features or better print
quality. New Firmware updates can be downloaded from the Internet.
• Refer to the Workbench Printer Utility User Guide to download and install Firmware
updates.
Important: This is a new Printer. Once new Firmware is released and available (see
•
Step 2), enlarged are Steps 3 through 14 with real world populated windows and
dialogs. Until that time, review this procedure for future use.
10.1

Performing the Firmware Updates

Step Procedure
1 Click Diagnostics to open the Workbench.
Obtain the firmware from the manufacture website.
2 This will launch the Support page.
• Click Firmware.
• Using the dropdown menu, select the Printer.
• Click Go.
Click Printer Name under Printer Firmware to begin download.
3
4 Click Save.
Click Save to save the file to the computer's Desktop.
5
Click Close to close this dialog when the download is completed.
6
7 From the computer's desktop, double-click the Firmware EXE file to expand.
July 2013
Workbench Printer Utility – Printer Information
© 2012, 2013 HID Global Corporation. All rights reserved.
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