Warranty; One Year Limited Warranty - Solectek skyway series User Manual

High speed/long range wireless bridge/router

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Warranty

One Year Limited Warranty

Subject to the conditions and procedures set forth below during the warranty period,

Solectek will repair or replace, at Solectek's option, such Solectek products or parts

thereof which, on inspection by Solectek, are found to be covered by the limited war-

ranties set forth below. The warranty period for new hardware products, which are

listed on Solectek's MSRP Price List at time of purchase, is twelve months from the

date of shipment from Solectek. The warranty period for spare parts and R- part num-

bers is ninety days from the date of shipment from Solectek. If you think there is a

problem or defect with your Solectek product:

• Contact Solectek's Technical Support Department between 8:00 a.m. and

5:00 p.m., Pacific Time at (858) 450-1220, or via fax at (858) 457-2681, or via

e-mail at support@solectek.com. The Solectek Technical Support Representa-

tive will discuss your problem to confirm the defect. After business hours,

please leave a voicemail or send an e-mail or fax. A Technical Support Repre-

sentative will respond to you the next business day.

• If warranty or return service is needed, you will receive a Return Material

Authorization (RMA) number. At no time should Solectek products be sent

back without a valid RMA number. Solectek accepts no responsibility for unau-

thorized returns.

You agree to pay for shipping to Solectek. If the product is under warranty, Solectek

will pay for shipping of the repaired or replacement product to you via ground trans-

portation to your location in the United States. For installations outside the continental

U.S., Solectek will pay for shipping via ground transportation to the freight forwarder of

your choice located in the continental United States. Any other freight arrangements

will be at customer expense.

Solectek shall not be liable for any damage caused to the product in transit. You

acknowledge and agree you will bear all risk of loss or damage to the product while

in transit.

Send return shipments to:

Solectek Corporation

6370 Nancy Ridge Drive, Suite 109

San Diego, CA 92121-3212

ATTN: RMA # ________

• Pack products securely, to prevent damage in transit. Be sure the RMA num-

ber is clearly visible on the outside of the return shipping carton.

• Returned Solectek products must include all other components from the origi-

nal package, including the hardware, cables, connectors, software diskettes,

and user manual(s) unless otherwise stipulated by Solectek.

• Enclose a copy of the original purchaser's proof of purchase, if needed to sup-

port warranty claim. (See details in LIMITATIONS section below.)

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Warranty; One Year Limited Warranty - Solectek skyway series User Manual

Warranty

One Year Limited Warranty

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