Page 1 All manuals and user guides at all-guides.com HPE ProLiant DL360 Gen10 Plus Server User Guide HPE ProLiant DL360 Gen10 Plus Server User Guide Part Number: 30-3C49FD5E-001 Published: May 2021 Edition: 1...
Page 2 All manuals and user guides at all-guides.com HPE ProLiant DL360 Gen10 Plus Server User Guide ProLiant DL360 Gen10 Plus Server User Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 3 1.5.1 Heatsink and socket components 1.5.2 System maintenance switch descriptions 1.5.3 DIMM slot locations 1.5.4 DIMM label identification 1.5.5 Intel Optane persistent memory 200 series for HPE label identification 1.6 Drive numbering 1.7 HPE Basic Drive LED definitions 1.8 Hot-plug fans 1.9 DSC-25 2-port SFP28 card ports and LEDs...
Page 4 4.5.6.2 Persistent memory module population information 4.5.6.3 System requirements for persistent memory module support 4.5.6.4 Installing persistent memory modules 4.5.6.5 Configuring the server for Intel Optane persistent memory 200 series for HPE 4.6 Installing a high-performance fan 4.7 Installing an 8SFF display port/USB/optical blank option 4.8 Installing the 4LFF display port/USB option...
Page 5 4.16 Installing the serial cable option 4.17 Installing the Chassis Intrusion Detection switch option 4.18 Installing the Pensando DSP DSC-25 SFP28 card 4.19 Installing the HPE NS204i-p Gen10 Plus Boot Device option 4.20 HPE Trusted Platform Module 2.0 Gen10 option 4.20.1 Overview 4.20.2 HPE Trusted Platform Module 2.0 guidelines...
Page 6 6.4.5 iLO Amplifier Pack 6.5 Integrated Management Log 6.6 Intelligent Provisioning 6.7 Management security 6.8 Scripting Toolkit for Windows and Linux 6.9 HPE Message Passing Interface 6.10 HPE Performance Cluster Manager 6.11 UEFI System Utilities 6.11.1 Selecting the boot mode 6.11.2 Secure Boot 6.11.3 Launching the Embedded UEFI Shell...
Page 7 9.3.3 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 9.3.4 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 9.3.5 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 9.3.6 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 9.4 Hot-plug power supply calculations...
Page 8 All manuals and user guides at all-guides.com Component identification Component identification Component identification...
Page 9 All manuals and user guides at all-guides.com Front panel components Front panel components 8SFF 8SFF Item Item Description Description Serial number/iLO information pull tab Display port (optional) Optical drive (optional) USB 2.0 port (optional) iLO Service Port USB 3.0 port Drive bays Optional 2SFF drive bays The operating system does not recognize this port as a USB port.
Page 10 All manuals and user guides at all-guides.com Front panel LEDs and buttons Front panel LEDs and buttons 8 SFF 8 SFF Item Item Description Description Status Status UID button/LED Solid blue = Activated Flashing blue: 1 Hz = Remote management or firmware upgrade in progress 4 Hz = iLO manual reboot sequence initiated 8 Hz = iLO manual reboot sequence in progress...
Page 11 All manuals and user guides at all-guides.com Item Item Description Description Status Status UID button/LED Solid blue = Activated. Flashing blue: 1 Hz = Remote management or firmware upgrade in progress. 4 Hz = iLO manual reboot sequence initiated. 8 Hz = iLO manual reboot sequence in progress. Off = Deactivated.
Page 12 The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 13 All manuals and user guides at all-guides.com Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.
Page 14 All manuals and user guides at all-guides.com Systems Insight Display LEDs Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Description Description Status Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs...
Page 15 All manuals and user guides at all-guides.com Description Description Status Status Amp Status LED Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Embedded NIC ports are not equipped on the server. NIC LEDs on the Systems Insight Display will flash based on the network adapter port activity.
Page 16 All manuals and user guides at all-guides.com Systems Insight Display combined LED descriptions Systems Insight Display combined LED descriptions The combined illumination of the following LEDs indicates a system condition: Systems Insight Display LEDs System power LED Health LED Systems Insight Display Systems Insight Display Health Health...
Page 17 All manuals and user guides at all-guides.com Systems Insight Display Systems Insight Display Health Health System System Status Status LED and color LED and color power LED power LED Power cap (green) — Flashing Waiting for power. green Power cap (green) —...
Page 18 All manuals and user guides at all-guides.com Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe4 Slot 2 PCIe4 Slot 3 PCIe4 (optional - requires second processor) Power supply 2 (PS2) Power supply 1 (PS1) Video (VGA) port OCP 3.0 adapter (if equipped) Serial port (optional) USB 3.0 ports...
Page 19 All manuals and user guides at all-guides.com Rear panel LEDs Rear panel LEDs Item Item Description Description Status Status iLO 5/standard Solid green = Link exists. NIC link LED Off = No link exists. iLO 5/standard Solid green = Activity exists. NIC activity LED Flashing green = Activity exists.
Page 20 All manuals and user guides at all-guides.com System board components System board components Item Item Description Description x8 Slimline connector TPM connector System maintenance switch Front display port/USB 2.0 connector Primary (processor 1) PCIe riser connector x4 SATA port 2 x4 SATA port 1 x2 SATA port 3 Front power/USB 3.0 connector...
Page 21 All manuals and user guides at all-guides.com Item Item Description Description Dual internal USB 3.0 connector Drive backplane power connector Chassis Intrusion Detection connector Secondary (processor 2) PCIe riser connector Type-a storage controller slot System battery Serial port connector OCP 3.0 adapter bay System board components...
Page 22 All manuals and user guides at all-guides.com Heatsink and socket components Heatsink and socket components Item Item Description Description Heatsink nuts Alignment screws Latch tabs Heatsink latches Heatsink and socket components...
Page 23 All manuals and user guides at all-guides.com System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled.
Page 24 All manuals and user guides at all-guides.com DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor. DIMM slot locations...
Page 25 AA = CAS 26-22-22 (for 3DS LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). DIMM label identification...
Page 26 All manuals and user guides at all-guides.com Intel Optane persistent memory 200 series for HPE label identification Intel Optane persistent memory 200 series for HPE label identification Item Item Description Description Example Example Work Order Number XXXXXXX Work Order Number Barcode...
Page 27 All manuals and user guides at all-guides.com Drive numbering Drive numbering 8SFF and 8SFF + 2SFF device bay numbering 8SFF and 8SFF + 2SFF device bay numbering Item Item Description Description Box 1, bays 1-8 Box 2, bays 1 and 2 4 LFF device bay numbering 4 LFF device bay numbering Item...
Page 28 All manuals and user guides at all-guides.com HPE Basic Drive LED definitions Basic Drive LED definitions LFF low-profile drive carrier low-profile drive carrier The LFF low-profile drive carrier supports hot-plug SAS and SATA drives. SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives.
Page 29 All manuals and user guides at all-guides.com HPE Basic Drive LED definitions...
Page 30 The high performance fans are required for some drive configurations. They are also required for ASHRAE-compliant configurations. For more information on ASHRAE-compliant configurations, see the Hewlett Packard Enterprise website https://www.hpe.com/servers/ASHRAE. https://www.hpe.com/servers/ASHRAE The server supports variable fan speeds. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server.
Page 31 All manuals and user guides at all-guides.com BIOS/Platform Configuration (RBSU). Hot-plug fans...
Page 32 LEDs The HPE for Pensando DSP DSC-25 2p SFP28 card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port. A half-height bracket is shown in the following illustration with SFP28 ports and LEDs.
Page 33 All manuals and user guides at all-guides.com Item Item Status Status Description Description SFP Port 2 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber...
Page 34 HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components Item Item Description Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device components...
Page 35 NS204i-p NVMe OS Boot Device LED definitions LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure HPE NS204i-p NVMe OS Boot Device LED definitions...
Page 36 All manuals and user guides at all-guides.com Operations Operations Operations...
Page 37 All manuals and user guides at all-guides.com Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO. Power up the server...
Page 38 All manuals and user guides at all-guides.com Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
Page 39 All manuals and user guides at all-guides.com Extend the server from the rack Extend the server from the rack NOTE: NOTE: If the cable management arm option is installed, you can extend the server without powering down the server or disconnecting peripheral cables and power cords.
Page 40 All manuals and user guides at all-guides.com Remove the server from the rack Remove the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure Procedure 1. Power down the server. 2.
Page 41 All manuals and user guides at all-guides.com Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.
Page 42 All manuals and user guides at all-guides.com Install the access panel Install the access panel Procedure Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2.
Page 43 All manuals and user guides at all-guides.com Remove the hot-plug fan Remove the hot-plug fan Procedure Procedure 1. Observe the following alert: IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within 60 seconds. IMPORTANT: Otherwise, the server will shut down gracefully. 2.
Page 44 All manuals and user guides at all-guides.com Remove the primary PCI riser cage Remove the primary PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power CAUTION: cords before removing or installing the PCI riser cage. Procedure Procedure 1.
Page 45 All manuals and user guides at all-guides.com Install the primary PCI riser cage Install the primary PCI riser cage Procedure Procedure 1. Install the PCI riser cage. 2. Install the access panel . 3. Install the server into the rack . 4.
Page 46 All manuals and user guides at all-guides.com Remove the secondary PCI riser cage Remove the secondary PCI riser cage Procedure Procedure 1. Observe the following alert: CAUTION: To prevent damage to the server, power down the server and remove all AC power cords before CAUTION: removing or installing the PCI riser cage.
Page 47 All manuals and user guides at all-guides.com Remove the secondary PCI riser cage...
Page 48 All manuals and user guides at all-guides.com Install the secondary PCI riser cage Install the secondary PCI riser cage Procedure Procedure 1. Install the riser cage. 2. If needed, install expansion boards. 3. Install the access panel . 4. Install the server into the rack . 5.
Page 49 All manuals and user guides at all-guides.com Remove the 8SFF drive backplane Remove the 8SFF drive backplane Procedure Procedure 1. Back up all server data. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.
Page 50 All manuals and user guides at all-guides.com Removing the hard drive blank Removing the hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Figure 1: Removing an SFF drive blank Figure 1: Removing an SFF drive blank Figure 2: Removing an LFF drive blank...
Page 51 All manuals and user guides at all-guides.com Removing a hot-plug SAS/SATA/NVMe drive Removing a hot-plug SAS/SATA/NVMe drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1.
Page 52 All manuals and user guides at all-guides.com Release the cable management arm Release the cable management arm Release the cable management arm and then swing the arm away from the rack. Release the cable management arm...
Page 53 All manuals and user guides at all-guides.com Accessing the Systems Insight Display Accessing the Systems Insight Display To access the optional Systems Insight Display: 1. Press and release the panel. 2. After the display ejects, rotate the display to view the LEDs. 8SFF 4LFF Accessing the Systems Insight Display...
Page 54 All manuals and user guides at all-guides.com Accessing the Systems Insight Display...
Page 55 All manuals and user guides at all-guides.com Setup Setup Setup...
Page 56 HPE support services offer upgraded service levels to expand the standard product warranty with easy‑to‑buy, easy‑to‑use support packages that will help you make the most of your server investments. Some of the HPE support services for hardware, software, or both are: Foundation Care –...
Page 57 All manuals and user guides at all-guides.com Optimum environment Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Optimum environment...
Page 58 All manuals and user guides at all-guides.com Space and airflow requirements Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
Page 59 All manuals and user guides at all-guides.com Temperature requirements Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Page 60 All manuals and user guides at all-guides.com Power requirements Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
Page 61 All manuals and user guides at all-guides.com Electrical grounding requirements Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, National Electric Code Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Page 62 All manuals and user guides at all-guides.com Connecting a DC power cable to a DC power source Connecting a DC power cable to a DC power source WARNING: WARNING: To reduce the risk of electric shock or energy hazards: This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment.
Page 63 All manuals and user guides at all-guides.com Server warnings and cautions Server warnings and cautions WARNING: WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: Observe local occupational health and safety requirements and guidelines for manual material handling.
Page 64 All manuals and user guides at all-guides.com Rack warnings Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: WARNING: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation.
Page 65 All manuals and user guides at all-guides.com Identifying the contents of the server shipping carton Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
Page 66 All manuals and user guides at all-guides.com Installing hardware options Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation." Installing hardware options...
Page 67 All manuals and user guides at all-guides.com Installing the server Installing the server into the rack into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. WARNING: This server is heavy.
Page 68 Failure to observe UEFI requirements for ProLiant Gen10 servers can result in errors installing the operating system, failure to recognize boot media, and other boot failures. For more information on these requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website .
Page 69 All manuals and user guides at all-guides.com Installing the operating system with Intelligent Provisioning Installing the operating system with Intelligent Provisioning Procedure Procedure 1. Connect the Ethernet cable between the network connector on the server and a network jack. 2. Press the Power On/Standby button. 3.
Page 70 All manuals and user guides at all-guides.com Selecting boot options in UEFI Boot Mode Selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure Procedure 1. Press the Power On/Standby button. 2.
Page 71 All manuals and user guides at all-guides.com Selecting boot options Selecting boot options This server supports both Legacy BIOS Boot Mode and UEFI Boot Mode. On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure Procedure 1.
Page 72 All manuals and user guides at all-guides.com Registering the server Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Hewlett Packard Enterprise Product Registration Product Registration website. website Registering the server...
Page 73 All manuals and user guides at all-guides.com Hardware options installation Hardware options installation Hardware options installation...
Page 74 All manuals and user guides at all-guides.com Hewlett Packard Enterprise product QuickSpecs Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Hewlett Packard Enterprise product QuickSpecs...
Page 75 All manuals and user guides at all-guides.com Introduction Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Page 76 All manuals and user guides at all-guides.com Installing a redundant hot-plug power supply Installing a redundant hot-plug power supply Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit Procedure Procedure 1.
Page 77 All manuals and user guides at all-guides.com 6. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact a Hewlett Packard Enterprise authorized reseller. 7.
Page 78 The HPE Smart Storage Hybrid Capacitor is only supported on Gen10 and later servers. For a list of supported controllers, see the product QuickSpecs. Once installed, the status of the energy pack displays in HPE iLO. For more information, see the HPE iLO user guide on the Hewlett Hewlett...
Page 79 After the battery is installed, it might take up to two hours to charge. Controller features requiring backup power are not re-enabled until the battery is capable of supporting the backup power. This server supports the 96W HPE Smart Storage Battery with the 145mm cable. HPE Smart Storage Battery...
Page 80 The capacitor pack can support up to two devices. This server supports the HPE Smart Storage Hybrid Capacitor with the 145mm cable. Before installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack.
Page 81 All manuals and user guides at all-guides.com Minimum firmware versions Minimum firmware versions Product Product Minimum firmware version Minimum firmware version HPE ProLiant DL360 Gen10 Plus Server system ROM 1.40 HPE Smart Array SR controllers 3.53 Minimum firmware versions...
Page 82 All manuals and user guides at all-guides.com Installing an energy pack Installing an energy pack Prerequisites Prerequisites Before installing this option, be sure you that have the components included with the hardware option kit. Procedure Procedure 1. Power down the server. 2.
Page 83 All manuals and user guides at all-guides.com Memory options Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these IMPORTANT: DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.
Page 84 All manuals and user guides at all-guides.com Memory population information Memory population information For specific memory population information, see the memory population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/intel-population-rules-Gen10plus https://www.hpe.com/docs/intel-population-rules-Gen10plus). Memory population information...
Page 85 All manuals and user guides at all-guides.com DIMM-processor compatibility DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: Third-generation Intel Xeon Scalable processors support DDR4-3200 DIMMs. Mixing DIMM types is not supported. Install only the supported DDR4-3200 DIMMs in the server. DIMM-processor compatibility...
Page 86 All manuals and user guides at all-guides.com HPE SmartMemory speed information HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-speed-table). HPE SmartMemory speed information...
Page 87 All manuals and user guides at all-guides.com Installing a DIMM blank Installing a DIMM blank Use the following table to decide if the thermal restrictions of the server require DIMM blanks in all open slots of your configuration. Processor TDP Processor TDP DIMM blank installation DIMM blank installation...
Page 88 All manuals and user guides at all-guides.com Installing a DIMM Installing a DIMM The server supports up to 32 DIMMs. Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit For more information on specific options, see the server QuickSpecs on the Hewlett Packard Enterprise Hewlett Packard Enterprise website website.
Page 89 Intel Optane persistent memory 200 series for Intel Optane persistent memory 200 series for HPE offers the flexibility to deploy memory as dense memory (Memory mode) or fast storage (App Direct mode) and enables per-socket memory capacity of up to 6.0 TB. Persistent memory modules, together with traditional volatile DRAM DIMMs, provide fast, high-capacity, cost-effective memory and storage to transform big data workloads and analytics by enabling data to be stored, moved, and processed quickly.
Page 90 All manuals and user guides at all-guides.com Persistent memory module-processor compatibility Persistent memory module -processor compatibility Intel Optane persistent memory 200 series for HPE is supported only in servers with second-generation Intel Xeon Scalable processors installed. Persistent memory module-processor compatibility...
Page 91 All manuals and user guides at all-guides.com Persistent memory module population information Persistent memory module population information For specific population and configuration information, see the memory population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules https://www.hpe.com/docs/memory-population-rules). Persistent memory module population information...
Page 92 HPE TPM 2.0 (local key encryption) HPE iLO Advanced License (remote key encryption) Key management server (remote key encryption) For more information, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs https://www.hpe.com/info/persistentmemory-docs).
Page 93 Use this procedure only for new persistent memory module installations. If you are migrating this persistent memory module from another server, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs https://www.hpe.com/info/persistentmemory-docs).
Page 94 9. Install the access panel ( Install the access panel ). 10. Slide or install the server into the rack. 11. If removed, reconnect all power cables. 12. Power up the server. 13. Configure the server for Intel Optane persistent memory for HPE. Installing persistent memory modules...
Page 95 RESTful API—Use the iLO RESTful API through tools such as the RESTful Interface Tool (ilorest) or other third-party tools. For more information, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs...
Page 96 All manuals and user guides at all-guides.com Installing a high-performance fan Installing a high-performance fan Certain hardware configurations require high-performance fans. To verify a specific configration, see the product QuickSpecs on the Hewlett Packard Enterprise website website. This kit meets extended ambient operating temperatures above 35 degrees Celsius. For more information about extended ambient configurations, see the Hewlett Packard Enterprise Hewlett Packard Enterprise website website.
Page 97 All manuals and user guides at all-guides.com 8. Install high-performance fans in each of the seven fan bays. If needed, ensure each fan is securely installed by pressing the tab. Do not press on other areas of the fan. 9. Install the access panel ( Install the access panel ). 10.
Page 98 All manuals and user guides at all-guides.com Installing an 8SFF display port/USB/optical blank option Installing an 8SFF display port/USB/optical blank option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver An optical drive, if installing For more information, contact a Hewlett Packard Enterprise authorized reseller.
Page 99 All manuals and user guides at all-guides.com 8. Route and connect the data cable. 9. If needed, install an optical drive ( Installing an 8SFF optical drive). 10. Install the access panel ( Install the access panel ). 11. Install the server in the rack. 12.
Page 100 All manuals and user guides at all-guides.com Installing the 4LFF display port/USB option Installing the 4LFF display port/USB option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1.
Page 101 All manuals and user guides at all-guides.com 7. Route and connect the cable. 8. Install the access panel ( Install the access panel ). 9. Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12.
Page 102 All manuals and user guides at all-guides.com Drive options Drive options Depending on the configuration, this server supports SAS, SATA, NVMe, and M.2 drives. For more information on drive support, see the product QuickSpecs. When adding hard drives to the server, observe the following general guidelines: The system automatically sets all device numbers.
Page 103 All manuals and user guides at all-guides.com Installing a hot-plug SAS, SATA or NVMe drive Installing a hot-plug SAS, SATA or NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays CAUTION: are populated with either a component or a blank.
Page 104 4. Determine the status of the drive from the drive LED definitions . 5. To configure drive arrays, see the following documentation for detailed instructions: HPE SR Gen10 Plus Software RAID User Guide at https://www.hpe.com/support/SSC-SRGen10Plus-ug https://www.hpe.com/support/SSC-SRGen10Plus-ug HPE SmartRAID SR Gen10 Plus Controller User Guide at https://www.hpe.com/info/SmartRAID-Gen10Plus-UG https://www.hpe.com/info/SmartRAID-Gen10Plus-UG...
Page 105 All manuals and user guides at all-guides.com Installing the 4LFF optical drive option Installing the 4LFF optical drive option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver LFF optical cable option kit An optical drive...
Page 106 All manuals and user guides at all-guides.com 8. Connect the optical drive cable to the optical drive backplane and to the SATA optical/storage drive connector. 9. Install the access panel ( Install the access panel ). 10. Install the server in the rack. 11.
Page 107 All manuals and user guides at all-guides.com Installing an 8SFF optical drive Installing an 8SFF optical drive Prerequisites Prerequisites Be sure the 8SFF display port/USB/optical blank option is installed. For more information, see Installing an 8SFF display port/USB/optical blank option . Procedure Procedure 1.
Page 108 All manuals and user guides at all-guides.com Installing an 8SFF optical drive...
Page 109 All manuals and user guides at all-guides.com Installing a 2SFF SAS/SATA/NVMe drive cage Installing a 2SFF SAS/SATA/NVMe drive cage Prerequisites Prerequisites Universal media bay options are compatible only with the 8SFF chassis. Hewlett Packard Enterprise recommends installing the P816i-a controller to support 10 SAS/SATA drives. Be sure that you have the following: The components included with the option kit T-10 Torx screwdriver...
Page 110 All manuals and user guides at all-guides.com 8. Route and connect the data cable. 9. Route and connect the power cable. Installing a 2SFF SAS/SATA/NVMe drive cage...
Page 111 All manuals and user guides at all-guides.com 10. Install the access panel . 11. Install the server in the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server . 15.
Page 112 All manuals and user guides at all-guides.com Primary PCI riser cage options Primary PCI riser cage options The primary PCI riser cage supports the following: Slot 1: Full-height, 3/4-length expansion boards up to 9.5" Slot 2: Half-length, half-height expansion boards 3/4-length expansion boards up to 9.5"...
Page 113 All manuals and user guides at all-guides.com Installing an expansion board in slot 1 Installing an expansion board in slot 1 Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure...
Page 114 All manuals and user guides at all-guides.com Installing an expansion board in slot 2 Installing an expansion board in slot 2 Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure...
Page 115 All manuals and user guides at all-guides.com 10. Connect any required internal or external cables to the expansion board. 11. Install the primary PCI riser cage . 12. Install the access panel . 13. Install the server in the rack. 14.
Page 116 All manuals and user guides at all-guides.com Installing an optional primary PCI riser board Installing an optional primary PCI riser board Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure...
Page 117 All manuals and user guides at all-guides.com 10. Install the following, as needed: Expansion boards Controllers 11. Install the riser cage. 12. Install the access panel . 13. Install the server in the rack. 14. Connect each power cord to the server. 15.
Page 118 All manuals and user guides at all-guides.com Installing the NVMe M.2 riser option Installing the NVMe M.2 riser option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit M.2 drives T-15 Torx screwdriver Procedure...
Page 119 All manuals and user guides at all-guides.com 9. Remove the screw securing the standoff on the riser. 10. Install the M.2 drives. 11. Install the following, as needed: Expansion boards Controllers 12. Install the primary PCI riser cage . 13. Install the access panel . 14.
Page 120 All manuals and user guides at all-guides.com Installing an accelerator or GPU in the primary riser cage Installing an accelerator or GPU in the primary riser cage Use these instructions to install accelerator options, including GPUs, in the server. Prerequisites Prerequisites This option requires the standard primary PCI riser cage.
Page 121 All manuals and user guides at all-guides.com 11. Install the riser cage ( Install the primary PCI riser cage ). 12. Install the access panel ( Install the access panel ). 13. Install the server in the rack. 14. Connect each power cord to the server. 15.
Page 122 All manuals and user guides at all-guides.com Secondary PCI riser options Secondary PCI riser options Secondary PCI riser options...
Page 123 All manuals and user guides at all-guides.com Installing a secondary full-height PCI riser cage option Installing a secondary full-height PCI riser cage option When installed, this riser cage supports full-height, 3/4-length expansion boards up to 9.5". PCIe4 slot 2 is no longer available. Prerequisites Prerequisites This option requires a dual processor configuration.
Page 124 All manuals and user guides at all-guides.com 8. Lift and remove the secondary riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. 9. Install the full height PCIe x16 riser cage latch. Use a T-15 Torx screwdriver to install the riser cage screw. Installing a secondary full-height PCI riser cage option...
Page 125 All manuals and user guides at all-guides.com 10. Install the riser cage. 11. Install one of the following, as needed: Expansion boards (Expansion boards) GPU (GPU) Controllers (Controllers) 12. Install the access panel ( Install the access panel ). 13. Install the server in the rack. 14.
Page 126 All manuals and user guides at all-guides.com Installing a secondary low-profile PCIe slot riser cage option Installing a secondary low-profile PCIe slot riser cage option When installed, this riser cage provides an additional low profile slot and supports half-length/half-height expansion boards. Prerequisites Prerequisites This option requires a dual processor configuration.
Page 127 All manuals and user guides at all-guides.com 9. Install the access panel . 10. Install the server into the rack . 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing a secondary low-profile PCIe slot riser cage option...
Page 128 All manuals and user guides at all-guides.com Installing an expansion board in the secondary riser cage Installing an expansion board in the secondary riser cage Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure...
Page 129 All manuals and user guides at all-guides.com Full-length Installing an expansion board in the secondary riser cage...
Page 130 All manuals and user guides at all-guides.com 9. Install the expansion board. 10. Connect any required internal or external cables to the expansion board. 11. Install the access panel . 12. Install the server in the rack. 13. Connect each power cord to the server. 14.
Page 131 All manuals and user guides at all-guides.com Installing an accelerator or GPU in the secondary riser cage Installing an accelerator or GPU in the secondary riser cage Prerequisites Prerequisites When installing a 3/4-length GPU, a low profile type -a controller must be installed. Before installing this option, do the following: Be sure that the power supplies support the installation of this option.
Page 132 All manuals and user guides at all-guides.com 10. If installing a 3/4-length GPU, install the bracket supplied in the kit. A T-15 Torx screwdriver is required to install the bracket. 11. Install the card in the riser cage, and then connect any required cables, if applicable. 12.
Page 133 Storage controller options The server supports the following storage controllers: Embedded controllers Enabled through UEFI System Utilities and configured using either System Utilities or the HPE Smart Storage Administrator (Intelligent Provisioning). Type-a controllers Type-a controllers install in the type-a storage controller slot.
Page 134 All manuals and user guides at all-guides.com Installing a type-a Smart Array storage controller option Installing a type-a Smart Array storage controller option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure...
Page 135 All manuals and user guides at all-guides.com Installing a type-a Smart Array storage controller option...
Page 136 All manuals and user guides at all-guides.com 9. Install the access panel . 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing a type-a Smart Array storage controller option...
Page 137 All manuals and user guides at all-guides.com Installing a type-p storage controller option Installing a type-p storage controller option Prerequisites Prerequisites Before installing this option, be sure you that have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure...
Page 138 All manuals and user guides at all-guides.com 8. Install the secondary PCI riser cage. 9. Connect the cables. 8SFF to type-p controller cabling example 4LFF to a type-p slot 2 controller cabling example Installing a type-p storage controller option...
Page 139 All manuals and user guides at all-guides.com 10. Install the access panel . 11. Install the server in the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server . Installing a type-p storage controller option...
Page 140 All manuals and user guides at all-guides.com Processor and heatsink options Processor and heatsink options Processor and heatsink options...
Page 141 All manuals and user guides at all-guides.com Installing a processor heatsink assembly Installing a processor heatsink assembly Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the option kit T-30 Torx screwdriver Procedure Procedure 1.
Page 142 All manuals and user guides at all-guides.com d. Using a T-30 Torx screwdriver, tighten the nuts. NOTE: Do not tighten the nuts more than 12 in-lbs or 1.3Nm. Overtightening could crack or damage the nuts. NOTE: The installation is complete. Installing a processor heatsink assembly...
Page 143 To avoid damage to server or components, do not remove or install the processor assembly when installing or replacing other heatsinks. To determine when a high performance heatsink should be installed in the server, see the server QuickSpecs on the Hewlett Packard Enterprise (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Before installing this option, be sure that you have the following:...
Page 144 All manuals and user guides at all-guides.com c. Remove the processor heatsink assembly. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. 8. Release the processor from the heatsink: Be sure to unlatch all corners of the processor carrier.
Page 145 All manuals and user guides at all-guides.com 9. Using an alcohol wipe, remove the existing thermal grease from the processor and heatsink. Allow the alcohol to evaporate before continuing. 10. Remove the plastic cover protecting the thermal grease on the high performance heatsink. 11.
Page 146 All manuals and user guides at all-guides.com c. Using a T-30 Torx screwdriver, tighten the nuts. NOTE: Do not tighten the nuts more than 12 in-lbs or 1.3Nm. Overtightening could crack or damage the nuts. NOTE: The installation is complete. Installing a high performance heatsink...
Page 147 All manuals and user guides at all-guides.com Installing the Systems Insight Display power module Installing the Systems Insight Display power module Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure...
Page 148 All manuals and user guides at all-guides.com 4 LFF 9. Guide the SID cable through the front of the server. 10. Install the SID module into the front panel. Using a T-10 Torx screwdriver, secure the module to the chassis with the screws from the kit.
Page 149 All manuals and user guides at all-guides.com 4 LFF 11. Connect the cable. Installing the Systems Insight Display power module...
Page 150 All manuals and user guides at all-guides.com Installing an OCP 3.0 adapter card Installing an OCP 3.0 adapter card Prerequisites Prerequisites Before you begin this procedure, make sure that the components included with the hardware option kit are available. Procedure Procedure 1.
Page 151 All manuals and user guides at all-guides.com 8. Connect the cables. 9. Install the access panel . 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13.
Page 152 All manuals and user guides at all-guides.com Installing the serial cable option Installing the serial cable option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit 5 mm socket Procedure Procedure 1.
Page 153 All manuals and user guides at all-guides.com 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (Power up the server ). Installing the serial cable option...
Page 154 All manuals and user guides at all-guides.com Installing the Chassis Intrusion Detection switch option Installing the Chassis Intrusion Detection switch option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure...
Page 155 All manuals and user guides at all-guides.com Installing the Pensando DSP DSC-25 SFP28 card Installing the Pensando DSP DSC-25 SFP28 card Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit. T-10 Torx screwdriver.
Page 156 All manuals and user guides at all-guides.com 9. Install the DSC-25 card into the PCIe slot. 10. Install the PCIe riser cage into the server. Installing the Pensando DSP DSC-25 SFP28 card...
Page 157 All manuals and user guides at all-guides.com 11. Install the access panel . 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server . 16.
Page 158 1. Remove the liner from the thermal interface pad. 2. Install the drives. Installing the boot device Installing the boot device 3. Power down the server. 4. Remove all power: a. Disconnect each power cord from the power source. Installing the HPE NS204i-p Gen10 Plus Boot Device option...
Page 159 Deploying an operating system 19. Deploy a supported operating system to the boot device drive. For more information, see the product QuickSpecs ( https://www.hpe.com/info/qs https://www.hpe.com/info/qs). After the OS installation completes, the system automatically copies the operating system to the second, mirrored drive on the boot device.
Page 160 All manuals and user guides at all-guides.com HPE Trusted Platform Module 2.0 Gen10 option HPE Trusted Platform Module 2.0 Gen10 option HPE Trusted Platform Module 2.0 Gen10 option...
Page 161 All manuals and user guides at all-guides.com Overview Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Plus Kit in a supported server. This option is not supported on Gen10, Gen9, or earlier servers. This procedure includes three sections: 1.
Page 162 All manuals and user guides at all-guides.com HPE Trusted Platform Module 2.0 guidelines Trusted Platform Module 2.0 guidelines CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware CAUTION: damage or halt data access.
Page 163 All manuals and user guides at all-guides.com Installing and enabling the HPE TPM 2.0 Gen10 option Installing and enabling the HPE TPM 2.0 Gen10 option Installing and enabling the HPE TPM 2.0 Gen10 option...
Page 164 All manuals and user guides at all-guides.com Installing the Trusted Platform Module board Installing the Trusted Platform Module board Installing the Trusted Platform Module board...
Page 165 All manuals and user guides at all-guides.com Preparing the server Preparing the server for installation for installation Procedure Procedure 1. Observe the following warnings: WARNING: The front panel Power On/Standby button does not shut off system power. WARNING: Portions of the power supply and some internal circuitry remain active until AC power is removed.
Page 166 All manuals and user guides at all-guides.com Installing the TPM board and cover Installing the TPM board and cover Procedure Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the CAUTION: TPM including keys will be erased.
Page 167 All manuals and user guides at all-guides.com 4. Proceed to Preparing the server for operation. Installing the TPM board and cover...
Page 168 All manuals and user guides at all-guides.com Preparing the server Preparing the server for operation for operation Procedure Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: a.
Page 169 All manuals and user guides at all-guides.com Enabling the Trusted Platform Module Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 (default) or TPM 1.2.
Page 170 All manuals and user guides at all-guides.com Enabling the Trusted Platform Module as TPM 2.0 Enabling the Trusted Platform Module as TPM 2.0 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
Page 171 All manuals and user guides at all-guides.com Enabling the Trusted Platform Module as TPM 1.2 Enabling the Trusted Platform Module as TPM 1.2 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
Page 172 All manuals and user guides at all-guides.com Retaining the BitLocker recovery key/password Retaining the BitLocker recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
Page 173 All manuals and user guides at all-guides.com Cabling Cabling Cabling...
Page 174 All manuals and user guides at all-guides.com Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Observe the following guidelines when working with server cables. Before connecting cables Before connecting cables Note the port labels on the PCA components.
Page 175 All manuals and user guides at all-guides.com Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...
Page 176 All manuals and user guides at all-guides.com Front I/O cabling Front I/O cabling LFF Optical Disk Drive cabling LFF Optical Disk Drive cabling SFF Optical Disk Drive cabling SFF Optical Disk Drive cabling LFF front display port/USB cabling LFF front display port/USB cabling Front I/O cabling...
Page 177 All manuals and user guides at all-guides.com Front power/SID/USB cabling Front power/SID/USB cabling Front I/O cabling...
Page 178 All manuals and user guides at all-guides.com Storage cabling Storage cabling Storage cabling...
Page 179 All manuals and user guides at all-guides.com SFF cables SFF cables Option kit Option kit Cable part number Cable part number Connects from Connects from Connects to Connects to SFF internal cable kit P20815-001 2SFF SAS/SATA backplane Embedded SATA port 3 P20816-001 8SFF SAS/SATA backplane Embedded SATA ports 1/2...
Page 180 All manuals and user guides at all-guides.com 8SFF x1 Tri-Mode U.3 backplane + 2SFF NVMe backplane to type-p Tri-Mode controller 8SFF x1 Tri-Mode U.3 backplane + 2SFF NVMe backplane to type-p Tri-Mode controller 8SFF x1 Tri-Mode U.3 backplane + 2SFF NVMe backplane to type-p Tri-Mode controller...
Page 181 All manuals and user guides at all-guides.com 8SFF x4 + 2SFF backplanes to type-p controller 8SFF x4 + 2SFF backplanes to type-p controller 8SFF x4 + 2SFF backplanes to type-p controller...
Page 182 All manuals and user guides at all-guides.com 8SFF x4 + 2SFF backplanes to type-a and type-p controllers 8SFF x4 + 2SFF backplanes to type-a and type-p controllers 8SFF x4 + 2SFF backplanes to type-a and type-p controllers...
Page 183 All manuals and user guides at all-guides.com 2SFF x4 backplane to primary NVMe riser 2SFF x4 backplane to primary NVMe riser 2SFF x4 backplane to primary NVMe riser...
Page 184 All manuals and user guides at all-guides.com 8SFF x1 Tri-Mode U.3 backplane to type-p controller on slot 2 8SFF x1 Tri-Mode U.3 backplane to type-p controller on slot 2 8SFF x1 Tri-Mode U.3 backplane to type-p controller on slot 2...
Page 185 All manuals and user guides at all-guides.com 8SFF SAS/SATA backplane to system board and 2-port type-a controller 8SFF SAS/SATA backplane to system board and 2-port type-a controller 8SFF SAS/SATA backplane to system board and 2-port type-a controller...
Page 186 All manuals and user guides at all-guides.com 8SFF x4 backplane to 2-port type-p controller 8SFF x4 backplane to 2-port type-p controller 8SFF x4 backplane to 2-port type-p controller...
Page 187 All manuals and user guides at all-guides.com 8SFF x4 backplane direct attach 8SFF x4 backplane direct attach 8SFF x4 backplane direct attach...
Page 188 All manuals and user guides at all-guides.com 8SFF SAS/SATA backplane to embedded SATA 8SFF SAS/SATA backplane to embedded SATA 8SFF SAS/SATA backplane to embedded SATA...
Page 189 All manuals and user guides at all-guides.com LFF cables LFF cables Option kit Option kit Cable part number Cable part number Connects from Connects from Connects to Connects to LFF Internal Cable Kit P20808-001 4LFF SAS/SATA Embedded SATA port 2 LFF cables...
Page 190 All manuals and user guides at all-guides.com 4LFF backplane to controllers 4LFF backplane to controllers 4LFF to embedded SAS/SATA 4LFF to embedded SAS/SATA 4LFF to type-a controller 4LFF to type-a controller 4LFF to type-p controller 4LFF to type-p controller 4LFF backplane to controllers...
Page 191 All manuals and user guides at all-guides.com 4LFF backplane to controllers...
Page 192 All manuals and user guides at all-guides.com Software and configuration utilities Software and configuration utilities Software and configuration utilities...
Page 193 Server mode Server mode Active Health System Online and Offline HPE iLO 5 Online and Offline HPE Smart Storage Administrator Online and Offline iLO RESTful API Online and Offline Intelligent Provisioning Online and Offline Scripting Toolkit for Windows and Linux...
Page 194 All manuals and user guides at all-guides.com Product QuickSpecs Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Product QuickSpecs...
Page 195 All manuals and user guides at all-guides.com Active Health System Viewer Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to: Read server configuration information View Driver/Firmware inventory...
Page 196 Logging of all configuration changes Consolidated health and service alerts with precise time stamps Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-docs. https://www.hpe.com/support/ilo-docs Active Health System...
Page 197 All manuals and user guides at all-guides.com Active Health System data collection Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners. Examples of information that is collected: Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed...
Page 198 You can upload the log to HPE InfoSight for Servers to view the log data or create a support case for servers under a valid warranty or support contract. For more information, see the HPE InfoSight for Servers documentation at the following website: https://www.hpe.com/support/infosight-servers-docs.
Page 199 5 iLO 5 is a remote server management processor embedded on the system boards of supported HPE servers and compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.
Page 200 Any user can view information on iLO Federation pages, but a license is required for using the following features: Group virtual media, Group power control, Group power capping, Group configuration, and Group firmware update. For more information about iLO Federation, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-docs https://www.hpe.com/support/ilo-docs.
Page 201 For specific information about automating tasks using the iLO RESTful API, see libraries and sample code at https://www.hpe.com/info/redfish. https://www.hpe.com/info/redfish For more information, watch the Redfish & How it works with Redfish & How it works with HPE HPE Server Management Server Management video. iLO RESTful API...
Page 202 RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
Page 203 For more information about iLO Amplifier Pack, see the iLO Amplifier Pack User Guide at the following website: https://www.hpe.com/support/ilo-ap-ug-en. https://www.hpe.com/support/ilo-ap-ug-en iLO Amplifier Pack...
Page 204 The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity. You can view recorded events in the IML in several ways, including the following: From within HPE SIM From within the UEFI System Utilities From within the Embedded UEFI shell...
Page 205 Service Pack for ProLiant (SPP). SPP is a comprehensive systems software and firmware solution for ProLiant servers, server blades, their enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning.
Page 206 Management security HPE ProLiant Gen10, HPE ProLiant Gen10 Plus, and HPE Apollo servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.
Page 207 All manuals and user guides at all-guides.com Scripting Toolkit for Windows and Linux Scripting Toolkit for Windows and Linux The STK for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The STK is designed to support ProLiant servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.
Page 208 HPE Message Passing Interface The HPE Message Passing Interface is an MPI development environment designed to enable the development and optimization of high performance computing (HPC) Linux applications. The HPE Message Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC clusters without requiring recompilation.
Page 209 HPE Performance Cluster Manager HPE Performance Cluster Manager is a point of contact for the deployment, system management, monitoring, and reporting on the HPE cluster system. For more information, see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/hpcm...
Page 210 Selecting the primary boot controller or partition. Configuring memory options. Launching other preboot environments. HPE servers with UEFI can provide: Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions.
Page 211 All manuals and user guides at all-guides.com Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy...
Page 212 Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see https://www.hpe.com/servers/ossupport https://www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.
Page 213 All manuals and user guides at all-guides.com Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.
Page 214 HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
Page 215 Accessing SSA in the offline environment: system. In offline mode, users can configure or maintain detected and supported HPE ProLiant devices, such as optional controllers and integrated controllers. Some SSA features are only available in the offline environment, such as setting the boot controller or performing split-mirror operations.
Page 216 All manuals and user guides at all-guides.com HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers:...
Page 217 All manuals and user guides at all-guides.com USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...
Page 218 All manuals and user guides at all-guides.com External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. External USB functionality...
Page 219 All manuals and user guides at all-guides.com Redundant ROM support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
Page 220 All manuals and user guides at all-guides.com Safety and security benefits Safety and security benefits When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.
Page 221 All manuals and user guides at all-guides.com Keeping the system current Keeping the system current Keeping the system current...
Page 222 To update firmware or system ROM, use one of the following methods: The Firmware Update option in the System Utilities. The fwupdate command in the Embedded UEFI Shell. Service Pack for ProLiant (SPP) HPE online flash components Moonshot Component Pack Updating firmware or system ROM...
Page 223 HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure. SPP, along with SUM and SUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.
Page 224 Smart Update Manager Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, HPE Superdome Flex servers, and HPE Apollo servers, infrastructure, and associated options.
Page 225 SUT: Polls iLO to check for requests from SUM, iLO Amplifier Pack, or HPE OneView for updates through local iLO using the iLO channel interface driver installed on the OS and orchestrates staging, deploying, and activating updates. You can adjust the polling interval by issuing the appropriate command-line option provided by SUT.
Page 226 All manuals and user guides at all-guides.com Updating firmware from the System Utilities Updating firmware from the System Utilities Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards. Procedure Procedure 1.
Page 227 Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.
Page 228 All manuals and user guides at all-guides.com Online Flash components Online Flash components This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.
Page 229 All manuals and user guides at all-guides.com Drivers Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. IMPORTANT: Update drivers using any of the following Smart Update Solutions Smart Update Solutions: Download the latest Service Pack for ProLiant (includes Smart Update Manager) Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers...
Page 230 For system software and firmware updates, use one of the following sources: Download the SPP from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download). Download individual drivers, firmware, or other system software components from the server product page in the Hewlett Packard Enterprise Support Center website ( https://www.hpe.com/support/hpesc...
Page 231 All manuals and user guides at all-guides.com Operating system version support Operating system version support For information about specific versions of a supported operating system, refer to the operating system support matrix operating system support matrix . Operating system version support...
Page 232 HPE Pointnext Portfolio HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.
Page 233 All manuals and user guides at all-guides.com Proactive notifications Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: Hardware, firmware, and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 234 All manuals and user guides at all-guides.com Troubleshooting Troubleshooting Troubleshooting...
Page 235 All manuals and user guides at all-guides.com NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
Page 236 Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages.
Page 237 All manuals and user guides at all-guides.com Removing and replacing the system battery Removing and replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery.
Page 238 All manuals and user guides at all-guides.com Removing and replacing the system battery...
Page 239 All manuals and user guides at all-guides.com Specifications Specifications For more information on cable, power, environmental, compliance, and general specifications, see the HPE Compute Transceiver and HPE Compute Transceiver and Cable Hardware Matrix. Cable Hardware Matrix Specifications...
Page 240 All manuals and user guides at all-guides.com Environmental specifications Environmental specifications Specification Specification Value Value Temperature range Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Relative humidity (noncondensing) —...
Page 241 All manuals and user guides at all-guides.com Server specifications Server specifications Specification Specification Value Value Height 4.28 cm (1.68 in) Depth, SFF 74.19 cm (29.21 in) Depth, LFF 77.31 cm (30.44 in) Width 43.46 cm (17.11 in) Weight, SFF minimum 13.29kg (29.29 lb) Weight, SFF maximum 18.11 kg (39.92 lb) Weight, LFF minimum 15.09 kg (33.27 lb) Weight, LFF maximum 19.45 kg (42.88 lb)
Page 242 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/proliant/powersupply...
Page 243 All manuals and user guides at all-guides.com HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage...
Page 244 All manuals and user guides at all-guides.com HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage...
Page 245 All manuals and user guides at all-guides.com HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage...
Page 246 All manuals and user guides at all-guides.com HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage...
Page 247 All manuals and user guides at all-guides.com HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage...
Page 248 All manuals and user guides at all-guides.com HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage...
Page 249 All manuals and user guides at all-guides.com Hot-plug power supply calculations Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online https://www.hpe.com/info/poweradvisor/online). Hot-plug power supply calculations...
Page 250 All manuals and user guides at all-guides.com Websites Websites General websites General websites Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources.
Page 251 All manuals and user guides at all-guides.com Support and other resources Support and other resources Support and other resources...
Page 252 Accessing Hewlett Packard Enterprise Support Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc...
Page 253 Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Accessing updates...
Page 254 Hewlett Packard Enterprise strongly recommends that you register your device for remote support. If your product includes additional remote support details, use search to locate that information. HPE Get Connected https://www.hpe.com/services/getconnected https://www.hpe.com/services/getconnected HPE Pointnext Tech Care https://www.hpe.com/services/techcare https://www.hpe.com/services/techcare HPE Datacenter Care https://www.hpe.com/services/datacentercare https://www.hpe.com/services/datacentercare...
Page 255 All manuals and user guides at all-guides.com Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties...
Page 256 Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).
Page 257 Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. Documentation feedback...

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