Troubleshooting Using Diagnostic Tools; Diagnostic Tools - Oracle X7-8 Service Manual

Troubleshooting Using Diagnostic Tools

Power Issue Description
internal connectors, the server cannot
power on.
Use the Velcro straps on
Note -
the back of the server to secure the
power cord connectors to the back
of the power supplies. The Velcro
retaining straps minimize the risk of
accidental disconnection.
Troubleshooting Using Diagnostic Tools
The server and its accompanying software and firmware contain diagnostic tools and features
that can help you isolate component problems, monitor the status of a functioning system,
and exercise one or more subsystems to disclose more subtle or intermittent hardware-
related problems. Diagnostic tools range in complexity from a comprehensive validation test
suite (Oracle VTS) to a chronological event log (Oracle ILOM System Log). Tools include
standalone software packages, firmware-based tests, and hardware-based LED status indicators.
Each diagnostic tool has its own specific strength and application. Review the tools listed in
this section and determine which tool might be best to use for your situation. Once you've
determined the tool to use, you can access it locally, while at the server, or remotely.

Diagnostic Tools

The following table summarizes server diagnostic tools and identifies where you can find more
information about diagnostic tools.
Diagnostic Tool Diagnostic Type
Oracle ILOM SP firmware
58 Oracle Server X7-8 Service Manual • October 2017
Action
supply is properly installed. A power
supply that is not fully engaged with
its internal connector does not have
power applied and does not have a lit
green AC OK indicator.
Function
Monitors environmental
condition and component
functionality sensors,
generates alerts, performs
fault isolation, and provides
remote access.
Prevention
shutdown, due to a failed power
supply. The redundancy allows
the server to continue to operate
if one of the power supplies fails.
However, when a server SMOD is
being powered by a single power
supply, the redundancy no longer
exists, and the risk for downtime or
an unexpected shutdown increases.
When installing a power supply,
ensure that it is fully seated and
engaged with its connector inside
the drive bay. A properly installed
power supply has a lit green AC OK
indicator.
Availability and Access
Access either in Standby power
or Main power mode. OS
independent.
Local or remote access using
CLI or web interface
Links
"Identify Hardware
Faults (Oracle
ILOM)" on page 50
http://www.oracle.
com/goto/ilom/docs