Troubleshooting Installation Issues; Troubleshooting And Diagnostic References; Technical Support Information Worksheet - Oracle sun X4-8 Installation Manual

Troubleshooting Installation Issues

This section provides information for troubleshooting installation issues.
Description
Learn about troubleshooting and obtain diagnostic
reference information.
Record server information before contacting Service.
Locate the system serial number before contacting
Service.

Troubleshooting and Diagnostic References

The Sun Server X4-8 Service Manual provides product-specific troubleshooting information.
The Oracle x86 Server Diagnostics Guide
docs) provides information about a wide variety of tools available for Oracle's x86 servers.
Knowledge articles, white papers, and product updates are available through the Oracle Support
portal:
https://support.oracle.com

Technical Support Information Worksheet

If the troubleshooting information fails to solve your problem, collect the following information
before calling for support.
System Configuration Information Needed
Service contract number
Links
"Troubleshooting and Diagnostic
References" on page 149
"Technical Support Information
Worksheet" on page 149
"Locating the Server Serial Number" on page 150
(http://www.oracle.com/goto/x86AdminDiag/
Your Information
Troubleshooting Installation Issues 149